Hello ac_king_chris, Thank you for your response!

Here are some suggestions we would like you to try. Please let us know if any of these work for you.


- Update/reinstall Graphics card drivers
- Disable all programs/overlays running in the background
- Perform a clean boot*
- Set compatibility mode to Windows 7/8**
- Make sure that any anti-virus software they have has the appropriate exceptions
- Install game on C drive (The same drive as the Operating System)

Hope to be of assistance.