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  1. #1
    Player
    Grimmel's Avatar
    Join Date
    Aug 2014
    Location
    Ul'dah
    Posts
    999
    Character
    Overlord Mitron
    World
    Balmung
    Main Class
    Black Mage Lv 63

    Fatal DirectX 11 Error STILL Persistent on PC

    Dear SE:

    PLEASE DO NOT MOVE THIS TO RESOLVED


    Because as of today this issue is still UNRESOLVED.

    I continue to get the Fatal DirectX Error when using Direct X11 and playing on PC.
    This error began to occur at the start of patch 3.4 and continues to be an issue when playing with these settings.

    This is DirectX Fatal Error 11000002 and ONLY happens when playing FFXIV.

    My Graphics Information is as follows:
    Display Driver: NVIDIA GeForce GTX960
    Driver Hardware Version: 375.70
    NVIDIA GeForce Experience Version: 3.1.0.52

    I have tried EVERY fix offered in both my old thread and threads that have come before when trying to correct or fix this error.

    I have tried uninstalling and reinstalling a later version of my graphics driver, I have tried uninstalling Nvidia Experience. I have tried everything with nothing fixing this. Please do not move this thread to resolved because it was NEVER resolved.
    (3)

  2. #2
    Player
    JesseTicoJamez's Avatar
    Join Date
    Jan 2017
    Posts
    2
    Character
    Jesse Tico
    World
    Phoenix
    Main Class
    Gladiator Lv 28
    I can confirm that this happens to me also
    I have a Sapphire Nitro R9 380.
    In DirectX 9 mode it runs without crashes but when i switch to DirectX 11 the crash may occur to anywhere from 5mins to 1+hour into the game.
    I'm running on 16.12.1 radeon drivers

    Very frustrated
    (1)

  3. #3
    Player
    JesseTicoJamez's Avatar
    Join Date
    Jan 2017
    Posts
    2
    Character
    Jesse Tico
    World
    Phoenix
    Main Class
    Gladiator Lv 28
    Rolling back to 16.11.5 (AMD) seems to be working for me, no crashes so far
    (1)

  4. #4
    Player
    ggmp's Avatar
    Join Date
    Jan 2017
    Posts
    1
    Character
    Michael Brannon
    World
    Gilgamesh
    Main Class
    Marauder Lv 17
    I'm getting the same error. I just bought this game and its pretty much unplayable. I've tried a dozen fixes including setting a TdrDelay, updating drivers, disabling every other app and running in full screen mode. I am at a loss.

    Also with a Radeon R9 380.
    (1)

  5. #5
    Player
    Dzian's Avatar
    Join Date
    Feb 2012
    Location
    Ul'dah
    Posts
    2,837
    Character
    Scarlett Dzian
    World
    Sargatanas
    Main Class
    Bard Lv 76
    Have you tried turning Vsync off.

    I know a fair few people that have fixed dx11 problems just doing that. including myself.
    (1)

  6. #6
    Player
    Jahin's Avatar
    Join Date
    May 2015
    Posts
    4
    Character
    Jahin Savarkar
    World
    Midgardsormr
    Main Class
    Alchemist Lv 60
    I've got the same problem, also with an Radeon R9 380. All my drivers are up-to-date (which may be the problem) and yes, I turned v-sync off. Problem still happens. 16.12.2 driver.
    (0)

  7. #7
    Player
    Gumbercules's Avatar
    Join Date
    Apr 2012
    Posts
    552
    Character
    Gumbercules Thesecond
    World
    Hyperion
    Main Class
    Miner Lv 80
    are you using the software that comes with your GPUs to auto update? I was having issues with geforce experience then after doing a clean driver install it fixed it for me. I strongly recommend doing clean driver installs instead of allowing the software to do the upgrades.
    (0)

  8. #8
    Player
    Kurohima's Avatar
    Join Date
    Jan 2017
    Posts
    1
    Character
    Hima Kanbara
    World
    Tonberry
    Main Class
    Lancer Lv 60
    I too can confirm that this problem still persist. Had it everyday since last year December while raiding with my static. Mostly happen around 2-3 hours of playtime.

    I've also tried everything: Reinstalling the game, PC, TdrDelay, Clean driver reinstall, Uninstalling Geforce Experience and none of them worked.
    The error also trigger whether I'm using Fullscreen or Borderless Window.

    My graphics information is:
    NVIDIA GT 755M SLI with driver version 376.33
    Geforce Experience V.3.2.0.96
    (0)

  9. #9
    Player
    SymbioteYT's Avatar
    Join Date
    Jan 2017
    Location
    Ul'dah
    Posts
    21
    Character
    Leowald Ridgewell
    World
    Faerie
    Main Class
    Black Mage Lv 52
    Having the same issue, just recently made a thread about this with a list of all my attempted solutions. Feel free to go there and try things that you haven't tried yet, they may work for you. Otherwise, I'm still having troubles here, and it's wasting my free 30 days of gameplay and potential days to level and play with my friends.

    http://forum.square-enix.com/ffxiv/t...PUTER-LOCKS-UP
    (0)

  10. #10
    Player
    Total_Eclips's Avatar
    Join Date
    Jan 2017
    Posts
    2
    Character
    Silviya Nagval
    World
    Cerberus
    Main Class
    Gladiator Lv 56
    Same problem (dx 11000002). It is largely in the dungeons and it is not constant. Can not show the whole day, or 4 times in half an hour (in the dungeons).

    GTX 780 driver v. 376.33
    Windows 8.1 / 10 (dx 11-12) the same error.
    CPU Q9300 (2.5->3.2 ghz) / X5492 (3.4->~4 ghz)
    DDR II/III 4/16 gb


    Checked on 2 pc error is the same. GPU one.
    (0)

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