Patching: "No valid or active service account is available to play"?

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08-24-2013, 08:12 AM
Zeno_McDohl

Patching: "No valid or active service account is available to play"?

I'm a 1.0 player and there was an update release about 10 hours ago. I logged into the launcher but it gave me:

No valid or active service account is available to play FINAL FANTASY XIV: A Realm Reborn.

Everyone else I've spoken to has been able to update with the ~1GB patch?
08-24-2013, 08:21 AM
Hyar

I could be wrong, but I believe it means that you currently do not have Early Access registered to the account you tried to log in with.

If you register a early access code to your account then try again, you'll get a message stating "Please wait until the start of early access period or official launch to access the game".
08-24-2013, 08:23 AM
Johnist

Quote:

Originally Posted by Zeno_McDohl

I'm a 1.0 player and there was an update release about 10 hours ago. I logged into the launcher but it gave me:

No valid or active service account is available to play FINAL FANTASY XIV: A Realm Reborn.

Everyone else I've spoken to has been able to update with the ~1GB patch?

Before I registered my PC Preorder, I was receiving that error as well. The error will go away if you register a valid PC Preorder for PC Client or a valid PS3 Preorder for PS3 Client.
08-24-2013, 08:24 AM
Zeno_McDohl

My CE PC key has been registered on the account since 1.0, I understand I don't get Early Access but why/would that mean I can't get patched?
08-24-2013, 08:28 AM
Khalus

Quote:

Originally Posted by Zeno_McDohl

I understand I don't get Early Access but why/would that mean I can't get patched?

Probably gating the updates, so the servers aren't being overwhelmed by tons of people that can't play yet. Those that can though will have an easier time getting started. Probably have to wait until the 27th or the day before to patch.
08-24-2013, 08:28 AM
daiceman

Quote:

Originally Posted by Zeno_McDohl

My CE PC key has been registered on the account since 1.0, I understand I don't get Early Access but why/would that mean I can't get patched?

If you have not Preordered the game again (ARR, not your original 1.0 edition) and did not achieve legacy status (I think it required 3 months paid subscription or completing the storyline, I'm not too sure on the details), then you are NOT elegible for Early Access, and will be able to log on the 27th.
08-24-2013, 08:28 AM
Johnist

Quote:

Originally Posted by Zeno_McDohl

My CE PC key has been registered on the account since 1.0, I understand I don't get Early Access but why/would that mean I can't get patched?

1.0 CE does not =/= Early Access. Only Legacy Accounts from 1.0 get Early Access.

Not all 1.0 are Legacy. All Legacy are 1.0.

Quote:

Originally Posted by daiceman

If you have not Preordered the game again (ARR, not your original 1.0 edition) and did not achieve legacy status (I think it required 3 months paid subscription or completing the storyline, I'm not too sure on the details), then you are NOT elegible for Early Access, and will be able to log on the 27th.

Correct. You had to buy 90 days of paid subscription in order to be Legacy. Non-Legacy w/o Pre-order are locked out of the game until 8/27.
08-24-2013, 08:29 AM
Zeno_McDohl

Quote:

Originally Posted by daiceman

If you have not Preordered the game again (ARR, not your original 1.0 edition) and did not achieve legacy status (I think it required 3 months paid subscription or completing the storyline, I'm not too sure on the details), then you are NOT elegible for Early Access, and will be able to log on the 27th.

Yes... I'm aware of this, I mentioned in my last post "I understand I don't get Early Access".
08-24-2013, 08:32 AM
daiceman

Ah, it seems as though I misread your 2nd post. It seems like they're gating patching to Early Access users right now for whatever reason:

Quote:

Originally Posted by Johnist

Before I registered my PC Preorder, I was receiving that error as well. The error will go away if you register a valid PC Preorder for PC Client or a valid PS3 Preorder for PS3 Client.
08-24-2013, 08:32 AM
Johnist

Quote:

Originally Posted by Zeno_McDohl

Yes... I'm aware of this, I mentioned in my last post "I understand I don't get Early Access".

Because you aren't authorized to DL the patch until your account is authorized to play. You will likely have to wait until 8/27 @ 2AM PST to update.
08-24-2013, 08:34 AM
Zeno_McDohl

Quote:

Originally Posted by Johnist

Because you aren't authorized to DL the patch until your account is authorized to play. You will likely have to wait until 8/27 @ 2AM PST to update.

Confusing still; Early Access has not begun so no one is authorized to play at this point yet.
08-24-2013, 08:34 AM
Johnist

Quote:

Originally Posted by Zeno_McDohl

Confusing still; Early Access has not begun so no one is authorized to play at this point yet.

That is incorrect. the Patch Client is authorized to patch for those with access to the Early Access. The Lobby is rejecting play allowance, but the Patch Client is authorized to patch for those with proper access.
08-24-2013, 08:36 AM
Khalus

Quote:

Originally Posted by Zeno_McDohl

Confusing still; Early Access has not begun so no one is authorized to play at this point yet.

Correct, but those of us that are allowed to being playing at Early Access need to be updated and ready to go. Since you don't have access til the 27th, there is no reason for you to be updating and taking bandwidth from those that do need it right now!
08-24-2013, 08:51 AM
Zeno_McDohl

Thanks all, makes sense.