If you are going to do nothing then at least start issueing refunds

Almost 10 days of promises of "we are working on it, we are working on it" and whiteknights saying "it will get better, this is standard MMO launch procedure since 420 B.C, I am an MMO historian"

and the

GAME.
IS.
STILL.
UNPLAYABLE.

So start issueing refunds before you become WoW2 and everyone moves to Lost Ark.

It's not unplayable at all.

Plenty of people are getting in after fighting login savage and not giving up.

If people decide to go to a wanna be Diablo clone like Lost Ark, let them. Better for all involved.

Quote:

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Originally Posted by lezard21

Almost 10 days of promises of "we are working on it, we are working on it" and whiteknights saying "it will get better, this is standard MMO launch procedure since 420 B.C, I am an MMO historian"

and the

GAME.
IS.
STILL.
UNPLAYABLE.

So start issuing refunds before you become WoW2 and everyone moves to Lost Ark.

---

No. Your assessment is incorrect in saying the game isn't playable. Don't let your emotions run your judgement in terms of what is happening. The fact IS that the game is playable and I've been able to play successfully many nights since the launching of the early release. Does that mean I've had nights where issues happened and I couldn't get in at that time? Yep, you bet. It happens and its for you to decide how you wish to perceive that. Bottom line is, it is playable; you've just been unlucky with getting in.

Quote:

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Originally Posted by Caladir

Plenty of people are getting in after fighting login savage and not giving up.

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Then the government needs to revise the applicability criteria for Unemployment Benefits because there's clearly one too many people sitting 4 hours on their ass waiting to play a videogame while the rest of us contributors have to work 8-9 hours a day and have a service we paid for be denied.

Quote:

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Originally Posted by Caladir

It's not unplayable at all.

Plenty of people are getting in after fighting login savage and not giving up.

If people decide to go to a wanna be Diablo clone like Lost Ark, let them. Better for all involved.

---

Yeah better when SE starts losing a lot more money than what it would've cost to increase server capacity.

It's unplayable when people have been trying to log in since Wednesday with no luck. 4 hour ques with errors then que resets for another 4 hours. COMPLETELY UNPLAYABLE

Keep on Keeping on you SE keyboard Warriors. Welcome to QueWalker. Not to be confused with YoshiP QQWalker. Good day gents

I agree on refunds.
If you are a casual player with a normal work life balance and a normal family life, gaming will likely be a activity reserved for the evening hours. If you switch on your Console or PC at that time, you can not play. It is as simple as this.
Now this problem will stay for quiet some time to come.
Let us just assume the worst case. Before Endwalker, you extended your subscription for another 6 months. You preordered for early access. We are 10 days, you did not manage to play at all. Now you even might be at a higher pop server and can expect this to go on - for weeks.

Do you really say this is an acceptable situation? It is not unplayable? Of course, it might be rather playable for you. But depending on region and server, it simply is not. And this absolutely needs be adressed. Because - and that is as true as it gets - the player that can not play is not at fault here!

There are several players, myself included, who have leveled up to 90 and have completed the MSQ.

The game is not unplayable as a whole.

Yes, for some, due to the queue issues they have been unable to play due to not being able to either babysit a queue or be able to queue in early enough to get in during times they are able to play.

Yes, it's frustrating. Yes, SE needs to continue to work towards fixing the problem and doing what they can to prevent this from being an issue come the patch releases and the next expansion release.

But making exaggerated claims is likely a quick way for your issue to be put into the "not accurate" pile and not dealt with. When trying to get corporations to spend money to fix a problem by doing X, you need to give them an accurate description of the problem and then present your solution and explain why that that is the most cost effective way to solve the problem.

By saying the game is unplayable, you've failed the first part. You haven't painted an accurate picture of the problem.

Personally, refunds are a bit of a stretch at this point - the game is playable if you play off peak or can sit through the queues. They should offer more free weeks of sub time for players with an active sub. Refunds imo would only be appropriate if the game was unplayable for a vast majority of players regardless of when they were logging in or their ability to sit through a queue. Like for the NA player whose normal play time is around 3 am since they have a job that has them working a non-typical shift, if they were unable to log into the game on an NA server and play for a reasonable amount of time without experiencing game breaking issues.

For players who have a work/life schedule that does not allow them to log on until near prime time, the game is indeed unplayable. If they fix the 2002 errors, then that would be another thing. As it stands, when an individual waits in the queue for 2 hours, just to be kicked out due to the error and then rejoin, further back in line, renders the game unplayable for those people. I'm fortunate enough to not have that schedule, but I do feel sympathy for those who purchased but can't play.

Y'all posting in a Titanman thread.

"If people decide to go to a wanna be Diablo clone like Lost Ark, let them. Better for all involved. "


Good job on not being an inclusive member of the community and being toxic.

I completely agree with a refund. Extended game time doesn't interest me at all. The only way to influence change, is to influence the money.

This was extremely poor implementation and lack of oversight of the data center/server capacity. Completely inadequate load testing based on the number of pre-orders and huge influx of new players.

It wasn't like SE didn't know how many pre-orders there were and how many new active accounts there were. The launch should have been further delayed to ensure this kind of scenario would never exist.

Maybe OP is exagerating, he can't talk for everyone.
But he probably can talk for himself and for others.
I can surely speak for myself when i say that, as Sceros pictured, i payed 6 months in advance just few days before expansion came and "I" am 95% of the time unable to play.

It would be honest to get at least part of my sub money back (without canceling my account) or i want to be able to pause my account till the problem is resolved.

Seems just fair to me.

Be sure that, even if i can't anymore now, i'll talk with my wallet in the future.. (for what it's worth at least >_>)

Quote:

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Originally Posted by AskAskar

"...COMPLETELY UNPLAYABLE..."

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Meanwhile you're level 85... but that's none of my business.

I agree, or would take special cosmetics to compensate me for this stuff. Maybe give us a bitcoin emote.

Quote:

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Originally Posted by Caladir

Meanwhile you're level 85... but that's none of my business.

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Glad I'm not the only one who noticed thar. I just didn't see fit to call them out like that. You are just savage.

Quote:

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Originally Posted by Caladir

Meanwhile you're level 85... but that's none of my business.

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You know what? I honestly can't even remember MY main level? Wanna check for me? I think 85 or 86 on my main RED.
Wanna know what i did? In the 9 DAYS since relise i was able to play like 6 hours (not on my fault, but on queue+se's dcs faults) and i tried to make them count doing at least a leveling and a pvp a day, just to try to not let those days go completely to waste.

next strawman?

Quote:

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Originally Posted by Garten

Maybe OP is exagerating, he can't talk for everyone.
But he probably can talk for himself and for others.
I can surely speak for myself when i say that, as Sceros pictured, i payed 6 months in advance just few days before expansion came and "I" am 95% of the time unable to play.

It would be honest to get at least part of my sub money back (without canceling my account) or i want to be able to pause my account till the problem is resolved.

Seems just fair to me.

Be sure that, even if i can't anymore now, i'll talk with my wallet in the future.. (for what it's worth at least >_>)

---

I'd be fine for an addition of the ability to pause subscription, especially for the multi-month subs. Maybe that's another perk of subbing for multiple months: the ability to pause your sub should real life get in the way or you decide to take a break before your sub is about to run out.

I'd be fine with even the single month subs getting a pause ability during this time period and other periods where issues are preventing a section of the player base from playing the game.

I’ve played it every single day since launch. Well, except today because I’m taking a break before grinding tomes to gear up for EX Trials and Pandaemonium.

The point is that the game is playable, the OP struggles with that because of the unlucky circumstances in which they find themselves in. Move along.

Quote:

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Originally Posted by Roxiu

The point is that the game is playable, the OP struggles with that because of the unlucky circumstances in which they find themselves in. Move along.

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Don't you think it would be fair to consider the reality of the likelhood that there are people that might have it even worse? There are a lot of players on console. You can not open 2 "tabs" like on a Windows OS. So what do you do if you have a classic daytime job? You come home, first thing you do is starting your console .. Lets put some time in: Return at 17:00. Queue Number 7000. Not unlikely to enter the server at around 10:00. Well, that is 5 hours of waiting for one hour of playtime.

That is me being the optimist here right now. The reality on Shiva where I play on is 8k+ queues at those times. And I am not really angry because of myself but because of my friends I just can not play with due to them having normal working lifes and me working from home (well, mostly). I mean it sucks for me too. I can not access the game when I want it but need to plan and hope 2002 doesn't cancel those plans. But anyway. This isn't just about "one player having a bad time". This is about thousands of "normal people" unable to enjoy the game because they can not build their life and their free time around it.

Quote:

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Originally Posted by lezard21

Then the government needs to revise the applicability criteria for Unemployment Benefits because there's clearly one too many people sitting 4 hours on their ass waiting to play a videogame while the rest of us contributors have to work 8-9 hours a day and have a service we paid for be denied.

---

You need a timeout from these forums.

Quote:

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Originally Posted by KayRadley

Y'all posting in a Titanman thread.

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Nah Titanmen don't like potato. Only Highlander Face 4.

I don't agree about abouing refunds.the game is playable but I do agree that they should allow people to pause their subs and give more game time. I personally don't get the 2002 error and the highest number in queue was 5000.

Quote:

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Originally Posted by Floortank

You need a timeout from these forums.

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Have you been paying attention to the forums and how every day more and more people, including former white knighs and fanboys, are expressing their discontent with the current queue issues?

Read the room, buddy. The only troll that can't empathize with other people's problems because they don't affect them, and the one who should take some timeout from the forums, is you.

They will do something will fast if bunch get together and start a class action lawsuit against SE for the huge queues. I read they can be since there charging everyone a sub and its not a free to play game.

Quote:

---

Originally Posted by lezard21

Almost 10 days of promises of "we are working on it, we are working on it" and whiteknights saying "it will get better, this is standard MMO launch procedure since 420 B.C, I am an MMO historian"

and the

GAME.
IS.
STILL.
UNPLAYABLE.

So start issueing refunds before you become WoW2 and everyone moves to Lost Ark.

---

Dear "lezard21"

the game itself is not unplayable. people such as yourself, especially on congested servers, are unable to log in.

the game itself is fine. plays wonderfully in fact, and I have played daily since EA. yes there are queues, but the game itself is very playable, and many have in fact, played it.

the ACCURATE and not lying declaration would be it is hard, nearly impossible for people like yourself to log in. these are not the same thing as the game being "unplayable"

yes, it is understood you are angry, frustrated etc, by your inability to get past the login, you have made that exceedingly clear. so have many others and rightfully so.

however, that game being unplayable is false, plain and simple. you would do well to keep that in mind.

(by the way, being insulting to people is not a good look either, but thats just a life observation ^^)

If you want a refund, then request it?
(Of course, it's not a refund the OP actually wants. It's ongoing chaos :p)

To say that the game is "completely unplayable" is an extreme hyperbole. The game is playable. You can play it. The servers work. It is hard to get in, but they work.

I've had long queues. Sure, I'm lucky to work straight afternoons, so the queues when I get home from work are not horrendous. But on weekends they are. I can see the problems. I've had 2002 errors, been booted from queues multiple times, been unable to connect to my data center, so I get the annoyance. But the game IS playable, albeit hard to get in. But once I get in, I have no experienced lag, I have not been disconnected, I have not seen any bugs.

Just because you have a hard time getting in to the game because of your schedule does not mean that the game in and of itself is broken. It's definitely strained. But unplayable and broken? No.

Quote:

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Originally Posted by hynaku

They will do something will fast if bunch get together and start a class action lawsuit against SE for the huge queues. I read they can be since there charging everyone a sub and its not a free to play game.

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They are refunding the lost time by giving out more time. Enjoy your court fees. Or your nap. Whichever action you choose to take.

Quote:

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Originally Posted by KayRadley

Y'all posting in a Titanman thread.

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Titanmen threads are more entertaining. This guy has just been contrarian-posting and pot-stirring since they showed up and just being a miserable personality in general.