...meanwhile the login server has had 0 maintenance and still kicks people out randomly.
Glad to see where the priorities lie!
Mogstation got 4 Maintenances since EW launch
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12-07-2021, 10:27 AMlezard21Mogstation got 4 Maintenances since EW launch
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12-07-2021, 10:48 AMChyro
Not an expert, but wouldn't a login server maintenance mean everyone gets kicked out of the game and then the login congestion would be 10 times worse with everyone trying to get back in?
Mogstation they can easily do a maintenance without it affecting anyone much. Also lack of hardware can't be fixed with a maintenance. -
12-07-2021, 10:55 AMAcheronosOther games such as WoW have historically been able to do login server maintenance without kicking people currently in the game though during such time no new players would be able to login until said maintenance was completed. So one should hope that SE could do such for FF14 should they find a non-hardware solution to some of the current issues.Quote:
Originally Posted by Chyro
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12-07-2021, 12:38 PMWarpstoneThis is not WoW. Just because one company can do something does not mean they all can.Quote:
Originally Posted by Acheronos
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12-07-2021, 12:43 PMMerkhenThen go to wow, you can't buy chicken expecting it to taste like fish.Quote:
Originally Posted by Acheronos
you gave the answer yourself
but people choose to complain in extreme anger and hostility towards SE and FF14 team, instead of believing that they are working on the issue.Quote:
Originally Posted by Acheronos
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12-07-2021, 12:47 PMChiapetAre you ok? Would you like an oreo?Quote:
Originally Posted by Merkhen
Archeronos wasn't being hostile at all and there's zero good to come out of you raising the hostility. He made a very valid point while remaining respectful. Many other MMO's give their servers a break and bit of love and I'm sure these poor over worked SE servers could use the same care and love. -
12-07-2021, 02:15 PMlezard21Quote:
Originally Posted by Chyro
But it's exactly how it works here too.Quote:
Originally Posted by Warpstone
https://na.finalfantasyxiv.com/lodes...4ab9720fe21e90
The Login server is separate from the world servers. In this ocassion when the Login server went down, people that were playing the game could continue to play with no problem unless they logged out in which case they couldn't get back in until the login server maintenance was done.
Square Enix is completely capable of performing Login Server maintenace without impacting the gameplay of people already in, but is prioritizing mogstation maintenance and pizza advertisement to promote the game and throw more fuel into the already on fire servers. -
12-07-2021, 02:36 PMMillernaBecause the team doing Mog Station maintenance is obviously the same as the one doing login server patching ...Quote:
Originally Posted by lezard21
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12-07-2021, 02:42 PMKes13athe OP is generally just disgruntled and unaffected by realityQuote:
Originally Posted by Millerna
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12-07-2021, 02:52 PMAcheronosForgive me for not having faith in a quick solution from a company that I believed would address the issues players presented to them during the original beta of FF14 but didn't until ARR.Quote:
Originally Posted by Merkhen
As for the WoW comparison it is but one of numerous MMOs, and the most well known, where this was applicable. Other MMOs where they had periods of the login servers being temporarily down due to maintenance or other issues while those in game were able to continue playing would be ones such as the Star Wars: The Old Republic, Everquest, City of Heroes/Villains, The Elder Scrolls Online, Secret World, Wildstar...should I go on? -
12-07-2021, 03:34 PMlezard21Then they need to promote the Mog Station maintenance team into Login and World server maintenance team because they are clearly very efficient seeing how they managed to get 4 patches in 4 days, whereas Login Server and Worlds got 0.Quote:
Originally Posted by Millerna
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12-07-2021, 03:51 PMBelisaireYou are talking about apples and oranges.Quote:
Originally Posted by lezard21
Mog Station maintenance is most likely things like, "Allow users to register EW expansion" or "Push new items live to the store." Those are simple, easy things. The amount of times something gets updated has nothing to do with how technically competent a team is. -
12-07-2021, 07:37 PMMerryl
Mogstation seems to be stuck in maitenance. I keep checking every 12 hours or so but some of the features are still in maitenance mode?
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12-07-2021, 07:42 PMJandor
I mean, maybe they're not taking login server down for maintenance because there is nothing they can do for it at the moment. I doubt it has a 'hand out random error 2002 codes' button that someone accidentally left flipped on.
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12-07-2021, 07:48 PMHasratObviously turning it off and on again should fix all the problems, right?Quote:
Originally Posted by Jandor
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12-07-2021, 09:54 PMAnotherPersonThe login maintenance that affects the login server and not the players logged in.Quote:
Originally Posted by Acheronos
The quick solutions they did already have been implemented in game.
Upgrading and increasing login caps recently to account for the surge of logins.
Closing Character Creation in Congested worlds - They have quite literally said "Were the number of characters to increase any further, it could result in login queues taking up to several hours, which is why we needed to take this approach. "
Asking players who AFK to log out.
Implementing a system that forcibly kicks players regardless if the game detects no inputs after a prolonged period of time.
Telling people what to realistically expect as Endwalker drew closer.
Giving Free 7 days of login (which is not required since they already realistically told you what to expect and you agreed to those terms in the EULA, but is a positive feedback to a Company)
All those things were pretty much in encapsulates what they can do that doesn't involve in 'buying more hardware/server space' - which is the only major fix to the problem. The rest is just temporary measures, which have a limited effect. -
12-07-2021, 10:17 PMSwiftray
Typical WoW Player post.
He is also new in here in this year 2021.
"Mimimi they all want just money" - please just go back to the WoW Forums, there is no place for people like you in here.
Give constructive feedback or stop this. What do you want us to say? "Yes you totaly nailed it, we should stop playing this game?"
Some people i swear.... -
12-07-2021, 10:25 PMRhysatiIt is beyond silly regardless. WoW has had WAY worse expansion launches than FFXIV has ever had.Quote:
Originally Posted by Swiftray
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12-07-2021, 10:39 PMSaefinn
This thread didn't age well. They're now doing maintenance on the login servers.
Maybe the people who work on the website and work on the game are different people? I'm a web developer, I wouldn't know the first thing about fixing lobby and login server issues for a video game. But I have plenty of experience fixing web issues and putting web servers into maintenance to apply said fixes.
Honestly, these fixes have come out pretty quickly, though in fairness they're not guarantee to work, but sounds like they may alleviate the issues.
It is telling that in order to help alleviate the 2002 that they've resorted to using backup development servers, it shows how much they really are trying to squeeze the resources they have available to them, especially as all solutions have been about how much further they can spread and optimise those resources rather than any screw ups on their part.
They've already done what they can to upgrade the specifications on existing servers to get more out of them (ahead of Endwalker). But all of the problems go back to one point: there's more traffic than the servers can handle and they need more servers or less traffic. And they can't get more servers and getting rid of traffic would cause more anger from the playerbase who wants to play.
All they're doing is sticking on a bandaid that alleviates the problem and not fixes it. Although it'll mean the data centres can now handle 21,000 connections in the queue instead of 17,000, it'll mean fewer people hit 2002, but people will still hit it if we hit 21,000 connections in the queue. -
12-07-2021, 10:50 PMLunalepsyThey're doing their best!Quote:
Originally Posted by lezard21
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12-07-2021, 11:28 PMVeridiano02
Also, buying servers isn't as easy as many people thing it is. I mean, yeah, buy one or two is a simple thing, but buy 24 more servers isn't as easy as to ask for food delivery. That if they actually can buy them, knowing how corporations work, they probably can't, meaning they have to navigate between their own departaments to ask for more server. Corporation may have other needs and priorities, money needs to be checked as it goes in and out... There's a lot of internal information we don't know. What I do know is, the big population boom was in late june, that is 4-5 months ago. For a problem like this, that isn't time at all. Specially if they were working on the final stages of Endwalkers, which are normally the more problematic and most intense.
I mean, it's not about defending someone or not, but the "they should have bought more servers" may not be that easy. I don't know if they should've done something before or not, but the excuse of "we didn't had time" seems actually pretty logic. And since then they've been supportive, communicative and transparent, which isn't the normal thing to do, for that at least they have my thanks. Normally teams close themselves in a shell, post a generic message of "please be patient" and don't tell you why, where and how the problem is and how they are trying to solve it. At least they are talking to us like profesionals should talk to customers. There's a problem, the problem is this, and we are trying to do this and that to solve it. That's far more important than any 7 days or some skin or anything of the sort. -
12-08-2021, 12:42 AMlezard21Let's assume my forum join date is my actual join date (which in case you didn't know doesn't necesarily have to be the same :gasp: :shockfaced: :stopthepress: ).Quote:
Originally Posted by Swiftray
The WoW exodus started around July, and I "joined" in February, so your toxic jab at other players (who have all the right to play and have issues with the game as you do since they don't pay a lower sub or get any special treatment* just because they are WoW refugees) failed. So take that GCBTW mentality somewhere else, possibly a therapist to help you resolve your anger issues towards a videogame community.
E:*actually nvm they do get special treatment, they are constantly being attacked on this forum and reddit by GCBTW people like you. My bad. -
12-08-2021, 01:46 AMAelin_Ashryver
Servers just had a maint not long ago for 30 mins and another maint due tomorrow as well as them adding dev servers for login queue's. 4004's should be going away hopefully huzzah and far fewer 2002s'
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12-08-2021, 02:00 AMLanadra
Just remember, people like lezard will never ever be satisfied.
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12-08-2021, 02:00 AMViirin
Why can't people understand that it takes time to figure out what is causing an issue? Then once you've identified it, it takes time to come up with the solution. Then it takes more time to see if the solution has completely resolved the issue or not.
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12-08-2021, 02:08 AMPewPewPewPewPewSays the guy who mass started threads about how angry he is at SE and how everyone that doesn't agree with him is an SE whiteknight out to get him. You are the THE angriest one around here since launch.Quote:
Originally Posted by lezard21
Did you already forget how you started 2-3 threads about compensation? and then posted like a rabid maniac after getting said compensation because you were angry about the compensation? -
12-08-2021, 02:39 AMAmarande
Honestly the videogame community might be to blame here in a way, though.
So, you have to do something else for a while.
Play a different game. But then you're way behind on EW.
Play on a XIV server that's low pop (as I have), although with transfers locked that means you have to start over with ARR (unless you boost, which I really don't recommend because such a server is going to be on the less popular JP datacenters, where you'll want the ordinary MSQ development time to acclimate to Eastern gaming norms. They are not the same as NA norms, in particular the pace is quite a bit more sedate. Just did Copperbell normal on my JP lowbie and over there, for instance, they actually kill every mob, we do not do the leash reset skip there) and again you'll be way behind on EW. At least you'll probably get to be level 90 out of the gate for it though the way that leveling pace is now, seeing that an alt I started on Primal mid ShB (and did not get a server EXP boost on!) hit 80 before even finishing the 4.0 MSQ :)
The general thread here is, you're way behind on EW.
And that's where catcalls like GCBTW are going to come in. From a solo standpoint, this is mostly fine. If you only do story modes, you may not even notice much difference! But -
a, when you do get to EW, the content won't be considered "new" anymore. You'll routinely get thrown into DF with people that already want speedruns, and get an echo of the current treatment I've seen in threads (where people who are lucky with the Queues tell people who are persistently unlucky "it's fine, stop whining") as they get told "keep up, respect our time, stop whining" with a dash of "well you should have done it when it came out ..."
b, people will have stopped being able to contain their excitement and begun to gush spoilers everywhere like an oil spill, so no more story surprises for you unless you not only accept you've fallen behind, but also pretty much shut yourself off socially from your fellow gamers altogether for however long it takes. (Meanwhile, as someone who in the genre overall is what's called a "patient gamer" I can attest that when YOU get there and try gushing over it, you'll be told ... "Yeah, we know, nobody cares anymore" and basically considered an annoyance for resurrecting done discussions.)
c, when you get to endgame content, you'll have missed out on the initial tolerant PF learning rush for a while, meaning you will be stuck in the hell of groups that couldn't hack it while the people that can, sit within their ivory walls of Duty Complete. Should you form own groups and try to be a "good" person, you'll have P1 down to the point that you get tetris effect dreams in your sleep (seriously, I have had PUG progress crawls so bad at times that I literally closed my eyes to sleep and saw waymarks), yet still not be able to improve your situation reliably, unless you resort to the rather gauche-feeling behavior that is "clear for one." -
12-08-2021, 03:49 AMSotaris
I dunno what OP is on. I was online during the maintenance.
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12-08-2021, 03:51 AMtechnole
You should know better. We software engineers don't work on every thread of a product. You know full well that Mogstation/revenue system expertise is completely different than server management.
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12-08-2021, 03:52 AMSotarisAnd it’s most likely handled by a different team within the FFXIV teamQuote:
Originally Posted by technole
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12-08-2021, 03:55 AMSotaris“Just press the magic button!”Quote:
Originally Posted by Viirin
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12-08-2021, 04:52 AMlezard21Link or quote the topics where I demanded for compensation. I never asked for any. I asked for what I paid for.Quote:
Originally Posted by PewPewPewPewPew
You know, for a stalker you are a pretty bad one
Th...that's not what I said at all? In fact the 2nd comment on this very thread was arguing that they couldn't do maint to lobby without kicking everyone from the game, to which I replied linking the lobby maintenance in June.Quote:
Originally Posted by Sotaris
Do whiteknights and fanboys even read what people say or do you just lack any empathy and jump straight to attack and insult? -
12-08-2021, 04:58 AMMintnHoneyThere's even less room for this kind of bullshit. You get out.Quote:
Originally Posted by Swiftray
You're right. Let's not say anything about these issues, then, and pretend all is well, and that nothing is wrong. That way, they'll definitely know there's a problem. :)Quote:
Originally Posted by Viirin
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12-08-2021, 05:03 AMIzar_ChillenDoes whoever your shilling for pay you by the word and or by post made ?Quote:
Originally Posted by lezard21
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12-08-2021, 05:25 AMViirinThank God you're all here to let them know about the problem they already acknowledged from the start.Quote:
Originally Posted by MintnHoney
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12-08-2021, 05:27 AMMintnHoneyDon't thank me, thank the people actually informing them. I'm usually late to the party, but they can be your hero. <3Quote:
Originally Posted by Viirin
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12-08-2021, 09:57 AMLanadraYeah man, they doing the lord's work informing SE about a problem they literally told us about before hand and that we know they're trying to fix. They're, as Zaeed Massani from Mass Effect 2 would say, big goddamn heroes. /sQuote:
Originally Posted by MintnHoney
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12-08-2021, 05:33 PMSaefinn
I mean, if there purpose of these threads was to inform of problems occurring, they'd wouldn't be loaded. They're here instead to direct their frustrations at the devs.
A thread that's made to inform:
"I am consistently getting 2002 errors when in queue, the queue is around 4500"
A thread that made to direct frustration at the devs:
"Mogstation got 4 Maintenances since EW launch
...meanwhile the login server has had 0 maintenance and still kicks people out randomly.
Glad to see where the priorities lie!"
Though the core of the issues the devs were already aware of, have been transparent about even leading up to Endwalker. The extent of the issues to come out of it means they are working on it now.
And they've already shown they're aware of the issues. But now that Yoshi P has put up a detailed update with the issues they're aware of, of the causes and of the ways they're working to alleviate those problems and has gone into pretty good detail, I expect we're going to see these "informative" posts and threads stop?