EU Confirmed as 3rd Rate Customer

http://na.finalfantasyxiv.com/lodest...0716040e34a5b6

no free transfer

Quote:

---

Originally Posted by LORD_METATRON

http://na.finalfantasyxiv.com/lodest...0716040e34a5b6

no free transfer

---

Excuse me, but when the EU data enter was created, wasn't there an opportunity to move? This move affects the remaking North America servers, why would there be any free transfers to EU? Seems you want two bites at this cherry, does that really make you 3rd class?

Quote:

---

Originally Posted by LORD_METATRON

http://na.finalfantasyxiv.com/lodest...0716040e34a5b6

no free transfer

---

There's no reason to offer free transfer. You should have relocated as they introduced the EU data centers instead of blaming SE for moving their NA data center to a better location.

Quote:

---

Originally Posted by LunaFaye

There's no reason to offer free transfer. You should have relocated as they introduced the EU data centers instead of blaming SE for moving their NA data center to a better location.

---

because i have friends in NA?

now im getting more ping

Quote:

---

Originally Posted by Kosmos992k

Excuse me, but when the EU data enter was created, wasn't there an opportunity to move?

---

If I recall correctly - Yes, there was.

Away from them, not to them.

Ah, yes. Source here:
http://eu.finalfantasyxiv.com/lodest...8c71cb4be72616

Quote:

---

Because the Chaos data center is being relocated, certain players may find they are no longer playing on a desirable World. In order to address this issue, players will be allowed to transfer from Worlds within the Chaos data center to Worlds within the Elemental, Gaia, Mana, Aether, or Primal data centers free of charge for one week.

Residents in the North American region playing on the Chaos data center may begin to experience issues with latency after the transition. We ask that you try the game after the transfer, and if you experience connectivity issues disruptive to gameplay, consider using the free World transfer service while it is available.

---

Quote:

---

Originally Posted by LORD_METATRON

because i have friends in NA?

now im getting more ping

---

I guess that the majority of NA players having constant trouble with logins, lag/ping, packet loss and dc's are not relevant, because all that matters is that you are playing with your friends and your ping will be different. I see where that discussion is gonna go.

And NA, the players the NA servers are for btw, will be getting less. Seems to be a non-issue for everyone but you.

Quote:

---

Originally Posted by LORD_METATRON

because i have friends in NA?

now im getting more ping

---

I'm not being funny but if you are playing on a server that isn't for your region you should expect a higher ping. i've got some people i know in the NA servers but i never thought it was a good idea to play on them since i'm in the EU. You made the conscious decision to prioritize people to play with that you know over the possible connection issues.

As Luna said you should have moved when they moved the EU servers at the latest

Quote:

---

Originally Posted by LORD_METATRON

because i have friends in NA?

now im getting more ping

---

So what's more important to you? NA friends or lower ping?

There was already an opportunity for free transfers when the EU data centre was created. If you were there for that then you're going to get zero sympathy in this case.

So, in short because it affects a small portion of the player base and specially you: burn them!Grow up, you're not the center of the universe !
As the others have pointed out, the information was made available since March and as you're an EU player, you should play on Eu servers or like this cry in a corner like a little kid. Again, grow up !

Quote:

---

Originally Posted by Zojha

If I recall correctly - Yes, there was.

Away from them, not to them.

Ah, yes. Source here:
http://eu.finalfantasyxiv.com/lodest...8c71cb4be72616

---

Wasn't chaos designated the EU data center at the time already? So players had a choice before. Be that as it may, I thought I remeberd a one time only serve transfer offered, but I may be misremembering the one you provided a link for. TY for the link.

Quote:

---

Originally Posted by Kosmos992k

Excuse me, but when the EU data enter was created, wasn't there an opportunity to move? This move affects the remaking North America servers, why would there be any free transfers to EU? Seems you want two bites at this cherry, does that really make you 3rd class?

---

Quote:

---

Originally Posted by ffchampion

As Luna said you should have moved when they moved the EU servers at the latest

---

Excuse you, there were no free transfers to the Chaos data centre. Only NA players got special treatment in free transfers away from Chaos.

Because the Chaos data center is being relocated, certain players may find they are no longer playing on a desirable World. In order to address this issue, players will be allowed to transfer from Worlds within the Chaos data center to Worlds within the Elemental, Gaia, Mana, Aether, or Primal data centers free of charge for one week.

*The free World transfer service will not apply to characters moved from the Elemental, Gaia, Mana, Aether, or Primal data centers to the Chaos data center.

http://eu.finalfantasyxiv.com/lodest...8c71cb4be72616

Quote:

---

Originally Posted by Reinha

Excuse you, there were no free transfers to the Chaos data centre. Only NA players got special treatment in free transfers away from Chaos.

---

I never said they were free in the first place. i just said that they should have moved by that point at the latest. as i also put i said they chose playing with friends over choosing a good ping. even though they were all in the same location why anyone would think that it would be a good idea to play on a NA sever when in EU is ridiculous. People being in a different time zone will affect when you are able to do content.

Quote:

---

Originally Posted by Kosmos992k

Wasn't chaos designated the EU data center at the time already? So players had a choice before.

---

That's a dumb argument because the same applies to NA players who were sitting on Chaos at the time.

They've set the precedent, the same reasoning they used for the precedent applies now so it is not at all unreasonable to expect them to offer free transfers again. There is one and ONLY one argument to be made in favor of the lack of transfers and that is that the increase in latency might not be noticeable, because the servers aren't moving far.

That one argument is valid. Everything else is idiots being idiots. And I have no respect for idiots, regardless of where they come from.

Quote:

---

Originally Posted by Reinha

Excuse you, there were no free transfers to the Chaos data centre. Only NA players got special treatment in free transfers away from Chaos.

---

Wouldn't really call it special treatment. This was the advised server for EU players, but as the server was located in NA also worked for NA players. And afaik, Square did not advertise that Chaos was going to be moving until shortly before they did it, and certainly weren't telling people this in 2013 when the game launched(relaunched). This made sense to offer NA players an option to stay on NA servers. Now, we are talking about EU players on NA servers complaining about not being able to transfer away from the NA servers they've been on. Not exactly the same situation.

All I see in this thread is QQ no free transfers. -QQing intensifies-

Quote:

---

Originally Posted by Reinha

Excuse you, there were no free transfers to the Chaos data centre. Only NA players got special treatment in free transfers away from Chaos.

---

I guess they should have offered free transfers for the europeans at that time, because their decision to move the entire data center itself for free, instead of having everybody file out a transfer ticket was a bad idea too.

Giving free transfers to the NA players to that time, that were on the chaos data center which was located on the same continent they were living in, now being moved to a whole different continent not just a different region of the same continent, was defiantly a conspiracy theory.

Quote:

---

Originally Posted by GunksFoy

This made sense to offer NA players an option to stay on NA servers. Now, we are talking about EU players on NA servers complaining about not being able to transfer away from the NA servers they've been on. Not exactly the same situation.

---

While I have no horse in this race personally since I play in a completely different region, I do feel that is a strange way to view it. NA players on the EU-flagged servers knew they were playing on EU-flagged servers but still got the offer for a free move, while EU players playing on NA-flagged servers back in the day knew that there was no downside to playing on the NA servers as they were located in the same place (there were many threads on this very forum advising new players of this). The logic of the EU and NA players in question is completely consistent. Maybe EU players wanted to play with friends in NA or maybe the time zone differences were actually favourable for them. Maybe NA players wanted to play on EU-flagged servers back in the day to have access to more French-speakers or German-speakers etc. There are dozens of perfectly legitimate reasons to play on a server with the wrong flag when there's no actual difference between them besides the region label.

I don't think that the number of players affected this time is all that high. Offering them free transfers will be better press than listening to the endless threads about foreign pings which will be coming, on top of the threads from people actually in NA who end up with different pings for whatever reasons when the routing changes.

For what it's worth OP, the game is actually very playable with a bad ping (though you'll probably never top DPS charts since you can't double weave consistently). If you still like your NA friends you may prefer to stay put.

however you want to defend it:

NA players got a free transfer away from the EU servers when they relocated the EU servers. this relocation leaded to higher a ping for NA players, wich were playing on EU servers. these NA players have known from the beginning that they are playing on EU servers.

now EU players don't get a free transfer away from the NA servers when they relocate them. this relocation will lead to a higher ping for EU players, wich are playing on NA servers. these EU players have known from the beginning that they are playing on NA servers.

it's exactly the same situation. NA players got a free transfer, EU players don't.

Quote:

---

Originally Posted by Tint

however you want to defend it:

NA players got a free transfer away from the EU servers when they relocated the EU servers. this relocation leaded to higher a ping for NA players, wich were playing on EU servers. these NA players have known from the beginning that they are playing on EU servers.

now EU players don't get a free transfer away from the NA servers when they relocate them. this relocation will lead to a higher ping for EU players, wich are playing on NA servers. these EU players have known from the beginning that they are playing on NA servers.

it's exactly the same situation. NA players got a free transfer, EU players don't.

---

I agree 100%. People can call the OP a whiner if they want, but he is correct, NA got free transfers, but EU did not. After the whole maid event stuff, I am not suprised, to be honest.

Quote:

---

Aether / Primal Data Center Worlds
From Monday, May 15, 2017 12:00 a.m. to Wednesday, May 17, 2017 12:00 a.m. (PDT) * 48 hours

Due to the maintenance accompanying the relocation, players will be unable to play for an extended period of time. As compensation, we will extend the subscription period by one day for all players who have an active subscription during the maintenance.

---

Every westener is a third rate consumer for Square Enix

Quote:

---

Originally Posted by LORD_METATRON

because i have friends in NA?

now im getting more ping

---

https://img.memesuper.com/c6270b481f...e_400-300.jpeg

Quote:

---

Originally Posted by Tint

however you want to defend it:

NA players got a free transfer away from the EU servers when they relocated the EU servers. this relocation leaded to higher a ping for NA players, wich were playing on EU servers. these NA players have known from the beginning that they are playing on EU servers.

now EU players don't get a free transfer away from the NA servers when they relocate them. this relocation will lead to a higher ping for EU players, wich are playing on NA servers. these EU players have known from the beginning that they are playing on NA servers.

it's exactly the same situation. NA players got a free transfer, EU players don't.

---

See the difference there it not the same, EU data center moved to a different region to a a EU region so NA players were given the option to transfer to a NA server to in the NA region. With this NA data center location the data center remaining in the NA region.

Quote:

---

Originally Posted by LunaFaye

-snip-

---

It it by no means as simple as that. By the time that European servers were added to the game many players had settled on North American servers, securing houses, forging strong friendships and committing to raid and other similar obligations. I would suggest educating yourself on the subject - because there are a lot of times where European customers are screwed over either intentionally or unintentionally due to a lack of consideration. One prominent example is outlined by multiple players in the following thread:

http://forum.square-enix.com/ffxiv/t...nd-fat-chocobo

Note that the thread in question was created last year and - as of the current day - there has been no resolution to the legitimate concerns outlined repeatedly throughout the thread. It's just the tip of the iceberg and I predict a rather prominent backlash if a significant number of European players find it difficult to play on the North American servers that they decided to settle on already. It's not as if the transfer system has ever been tailored to making moving elsewhere an appealing option, either. You can't transfer a house and neither can you transfer more than roughly a million gil per character.

Expecting people to just up and leave is very selfish - and it's laughable to believe that adding European servers resolves everything when there's no steps taken to actually support players invested in the game to make the move in such a way that ensures that they aren't just sacrificing a lot of their own time, effort and resources.

I do not care one way or another. But I don't see why SE doesn't use this chance to lift the transfer limitations. The bots have been pretty active on all servers. Free transfers to an empty EU server. Free transfers off any server over 12k population to a lower pop server. It doesn't really hurt them and it could help servers low pop and balance out some of the full ones. I get that players would have to eat house loss. SE awesome design for that can't be helped.

Sometimes companies need to make choices that help their customers, over padding their pockets. While it might equal a little work. It is not a net loss if players won't going to give SE transfer money anyways.

Quote:

---

Originally Posted by Kosmos992k

Excuse me, but when the EU data enter was created, wasn't there an opportunity to move? This move affects the remaking North America servers, why would there be any free transfers to EU? Seems you want two bites at this cherry, does that really make you 3rd class?

---

I agree with you on this one, because we aren't 3rd class costumers in europe and those people who stayed on NA servers have only themselves to blame imo, because they had to change to move and Square as every other company or even goverment for that matter, can't make an decision in favour of 10% (random number) people and ignore the needs and demands of the other 90%. The new data center was necessary as they've explained and if 10% (again random number) people suffer from worse lags, then so be it as harsh as it sounds.

Quote:

---

Originally Posted by Lexia

See the difference there it not the same, EU data center moved to a different region to a a EU region so NA players were given the option to transfer to a NA server to in the NA region. With this NA data center location the data center remaining in the NA region.

---

The situations are similar as you explained, but not the same. EU players got the offer, because they made an data center available on their continent. This time they just move it from A to B in the US. I believe if they ever switch the date center in EU then we won't get an free transfer aswell, because this is not an continent change.

I think the biggest thing is, while yes an EU ping may go up a bit, they still don't know by how much. It's possible they are waiting til after to see if the ping increase is high enough to warrant free server transfers for X servers before just doing it as a knee jerk reaction to moving the servers.

Quote:

---

Originally Posted by era1Ne

-snip-

---

No, they're not to blame at all. I already outlined it in my previous post but it's well worth repeating. European players who started the game before the European servers were created would have - understandably - invested a lot of time, effort and social networking to lead them to become rather comfortable on their server of choice. Adding European servers may have lured some people over there but there's still a decent number of European players who did not move over. You're expecting them to pay a real life fee as well as to sacrifice most of their acquired gil due to transfer limitations and a house if they're lucky enough to own one. In addition, you expect them to also abandon any established social networks and commitments.

Quote:

---

Originally Posted by Theodric

No, they're not to blame at all. I already outlined it in my previous post but it's well worth repeating. European players who started the game before the European servers were created would have - understandably - invested a lot of time, effort and social networking to lead them to become rather comfortable on their server of choice. Adding European servers may have lured some people over there but there's still a decent number of European players who did not move over. You're expecting them to pay a real life fee as well as to sacrifice most of their acquired gil due to transfer limitations and a house if they're lucky enough to own one. In addition, you expect them to also abandon any established social networks and commitments.

---

And because of these 10% (random number) people the game should stay this way and not evolve because of US date center limitations? sorry, but it was THEIR decision to not move over to the EU ones. They have to think about the bigger part of the community, their desire and demands. We want the game to evolve and the old data center was not up to the task. Simple as that. I know it is bad for those people, but for "the greater good" htey had to make this hard decision. I can totally understand that some are angry or feel left behind, but i strongly believe, if there was another way, Square would have done it.

My point is and maybe my english gets in the way here, is that they made the decision to stay and Square Enix never said the datacenter stays where it is. You traded basically your ping for your ingame friends and so on. And now you got to deal with the decision, just like those who moved had to deal with theirs a few years ago.

Quote:

---

Originally Posted by Tint

however you want to defend it:

NA players got a free transfer away from the EU servers when they relocated the EU servers. this relocation leaded to higher a ping for NA players, wich were playing on EU servers. these NA players have known from the beginning that they are playing on EU servers.

now EU players don't get a free transfer away from the NA servers when they relocate them. this relocation will lead to a higher ping for EU players, wich are playing on NA servers. these EU players have known from the beginning that they are playing on NA servers.

it's exactly the same situation. NA players got a free transfer, EU players don't.

---

Although I agree with this not being fair that aside. The EU servers have been listed as lower pings from the very start, even prior to the EU data centre going live. Everyone also got the option for a free transfer coming from 1.0 - 2.0, as none of the servers were designated by area or they were shifted around can't quite remember exactly.

Why would you even expect to get a good ping on NA servers or even expect it to stay decent?

Quote:

---

Originally Posted by Theodric

No, they're not to blame at all. I already outlined it in my previous post but it's well worth repeating. European players who started the game before the European servers were created would have - understandably - invested a lot of time, effort and social networking to lead them to become rather comfortable on their server of choice. Adding European servers may have lured some people over there but there's still a decent number of European players who did not move over. You're expecting them to pay a real life fee as well as to sacrifice most of their acquired gil due to transfer limitations and a house if they're lucky enough to own one. In addition, you expect them to also abandon any established social networks and commitments.

---

The servers were designated EU from the launch of 2.0, and players on legacy servers were able to freely transfer to Ragnarok at the time. Those that chose to stay on non EU designated worlds made their beds then.

Quote:

---

Originally Posted by Valkyrie_Lenneth

The servers were designated EU from the launch of 2.0, and players on legacy servers were able to freely transfer to Ragnarok at the time. Those that chose to stay on non EU designated worlds made their beds then.

---

No, you - along with a few other posters flocking to this thread - are just deliberately ignoring the complications that exist. It's not a cut and dry matter and more could have been done to resolve the problem in advance. The irony is that looking at the post history of those pointing fingers shows that when a problem affects them, directly, they're amongst the first to kick up a fuss about it. It's interesting how that works, isn't it?

Quote:

---

Originally Posted by Zojha

That's a dumb argument because the same applies to NA players who were sitting on Chaos at the time.

They've set the precedent, the same reasoning they used for the precedent applies now so it is not at all unreasonable to expect them to offer free transfers again. There is one and ONLY one argument to be made in favor of the lack of transfers and that is that the increase in latency might not be noticeable, because the servers aren't moving far.

That one argument is valid. Everything else is idiots being idiots. And I have no respect for idiots, regardless of where they come from.

---

I wasn't making an argument, I was stating from what I remembered from the EU Data center. You provided a link that clarified it. So thank you.

Good grief, why is everyone around here so aggressive?

Quote:

---

Originally Posted by Ririta

Every westener is a third rate consumer for Square Enix

---

Westerner? Really?

Quote:

---

Originally Posted by Theodric

No, you - along with a few other posters flocking to this thread - are just deliberately ignoring the complications that exist. It's not a cut and dry matter and more could have been done to resolve the problem in advance. The irony is that looking at the post history of those pointing fingers shows that when a problem affects them, directly, they're amongst the first to kick up a fuss about it. It's interesting how that works, isn't it?

---

I would say the same, if the situations where reversed. Let me ask you this, who made the decision to stay in US despite having the option to transfer the EU datacenter? Who made the decision to create an character on an US Server when they could have used an EU one from the start as Valkyrie_Lenneth said? We can talk all day, but ultimately this was your decision and Square owns you imo nothing. They were open about it and you decided to stay in the US with your character. Your decision, your fault. As harsh as it might sound.

Quote:

---

Originally Posted by Theodric

No, you - along with a few other posters flocking to this thread - are just deliberately ignoring the complications that exist. It's not a cut and dry matter and more could have been done to resolve the problem in advance. The irony is that looking at the post history of those pointing fingers shows that when a problem affects them, directly, they're amongst the first to kick up a fuss about it. It's interesting how that works, isn't it?

---

What complications? There was no housing at the time, and the game had freshly launched, so unless you were legacy, there were no bonds pre-existing to put you on a non-EU designated server.

Quote:

---

Originally Posted by Serilda

Yet the NA players who chose to be on Ragnarok back then for timezone or friendship reasons were bailed out by the free transfer. What about all of the people who joined after 2.0 hit, but before the mythical EU datacentre ever came to be? They were actively being advised to join NA servers 'because there's no real difference' on these official forums for a very long time, and no mods ever jumped in and said that was bad advice because until the EU datacentre was formally announced very few people believed that it was really coming. S-E has acknowledged that the lag will increase for players outside NA, therefore the decision to play on a NA server has a different meaning now than it did back then.

---

And yet, the dev's posted a recommendation at the start for EU players to be on the EU datacenter. it was the PLAYERS who told people to go wherever.

Quote:

---

Originally Posted by Valkyrie_Lenneth

The servers were designated EU from the launch of 2.0, and players on legacy servers were able to freely transfer to Ragnarok at the time. Those that chose to stay on non EU designated worlds made their beds then.

---

Yet the NA players who chose to be on Ragnarok back then for timezone or friendship reasons were bailed out by the free transfer. What about all of the people who joined after 2.0 hit, but before the mythical EU datacentre ever came to be? They were actively being advised to join NA servers 'because there's no real difference' on these official forums for a very long time, and no mods ever jumped in and said that was bad advice because until the EU datacentre was formally announced very few people believed that it was really coming. S-E has acknowledged that the lag will increase for players outside NA, therefore the decision to play on a NA server has a different meaning now than it did back then.

Ok, you're a 3rd class customer. Stop crying and get over it already.

Feel better now?

Quote:

---

Originally Posted by Valkyrie_Lenneth

And yet, the dev's posted a recommendation at the start for EU players to be on the EU datacenter. it was the PLAYERS who told people to go wherever.

---

Not going to argue that the players were the ones giving out what ended up being bad advice, but the reasoning for the official recommendation was, IIRC, based on time zones, not latency. The players who made that decision were happy to sacrifice some convenience, but they didn't realise they were also giving up their ability to play with an acceptable ping several years into the future. The NA players who opted to use the EU servers had exactly the same official recommendation hanging over their heads. Really, the only difference I see is the completely arbitrary restriction people are giving that it's still within the borders of 'NA' after the move this time, however both EU and NA are big places with very variable routing depending on the region.

Given how few people are affected and want to relocate, it seems unnecessarily mean not to help rehome a small number of them to keep the move as smooth as possible. Especially when the devs went out of their way to acknowledge that EU pings would increase.

Quote:

---

Originally Posted by Theodric

You're expecting them to pay a real life fee as well as to sacrifice most of their acquired gil due to transfer limitations and a house if they're lucky enough to own one. In addition, you expect them to also abandon any established social networks and commitments.

---

I'm pretty sure these limitation would still exist even if the transfers were free.