Originally Posted by
Skivvy
Literally just posted this on your other thread, but here we go.
A quick way to lose faith and respect amongst your paying customers would be to start releasing "exclusive" items that come from events / special purchases to the general playerbase. Essentially, these items are a little "thank you" to customers for spending additional money (either through events, buying CDS, preorders, whatever) outside of your subscription fee.
There seems to be a lot of entitlement that floats around with the crowd who thinks all items should be released to everyone. Outside of showing up to conventions, just about everything else is available easily to those who want to pay for it.