Quote:
Mechwarrior Online
Bandwidth Tests show better then average. 55 Meg down, 5 meg Up on my local machine to the internet as a while. Connection to 1 specific game has known issues since November, multiple Time Warner Customers affected and have posted issues on Redit and Game Forums, all of which point back to TWC throttle between service and game host in Canada. Multiple TWC customers have opened tickets to investigate and all tickets have been closed and removed from tracking with no response or resolution for the customers wanting to enjoy this game.
Requesting support of a Time Warner Cable Network Engineer to work with Network Engineer from OVH Hosting and MechWarrior Online Gaming to trouble shoot why these connections are being throttled for high bandwidth customers that are paying the extra to get the speed they need but are connecting to the game at a slower them 10 meg a second connection regardless of plan we subscribe to. ONLY TWC Customers are having this issue. Multiple other companies are not throttling this connection and have better pings and game play then the elite of TWC internet plans.
On the forums of MWO you have complaints from Califonia, through Texas from multiple people routing the game Host in Canada. I would be appreciated if a ticket can be created for ALL of us to join as a group ticket so TWC can see the impact and movement your customers would Like to see some type of support on. Problem started roughly October and has not resolved in any way, has gotten worse since that time making the game almost unplayable
Additional forum posts from other sites concerning the issue that are linked within the thread: