How am I supposed to pay the subscription fee?

So basically, the ability to pay for crysta with paypal has been removed, and you can only do so with your credit card now. The same goes for subscription fees. Which means the only other alternative is to buy a prepaid card (which makes my subscription 25% more expensive) and which leaves me doomed to wait for the slowpoke postal service. No thank you.

Not everyone has a credit card (I don't, for example), and that pretty much means there's no proper option to pay my subscription fees anymore. I don't know if you realized this when you cancelled the paypal option, but this is going to be really bad for business because people will get frustrated.

Me for example, I can't pay for my subscription anymore. So I'm going to wait for a fix and play other MMO's in the meanwhile. MMO's that do accept paypal, that is :(

Get a prepaid credit card, which are dubbed Vanilla Master Card / Visa. They work as good, comes in 50$ or 25$, try place like bestbuy,futureshop or w/e..

Paypal is not a bank they just a middle man so your money coming from some where bank account, bank card, credit card, something. So I'm assuming it coming from a bank account, your bank doesn't give you a bank card? If you worried about hackers and stuff open another account just for that and use that card to pay your sub fee.

Well, I obviously have a bank card, but that's not a credit card. I can't pay for a subscription with that either.

I've also noticed that you can indeed get prepaid gift cards, but they only seem to sell them in the US, and sadly I live on the wrong side of the pond... Or I have to get a prepaid card which includes another annual fee. God, what a drag.

I'll just wait till square fixes this I reckon. Or allows me to pay by bank transfer. But the only option right now seems to be buying some sort of other card and using that to pay for my subscription, which makes it 50% or even 100% more expensive. It's pretty silly to have an online game for which you can't pay online :/

Where are you located? We can't really help you without knowing that since every nation has different rules and stuff. If your an america then A visa prepair card of $50 which you can buy at Walmart, most gas stations, toysrus, target, at least in the US, is worth $50 and cost $50, and doesn't coat anything to use(read each card some do charge you so don't just grab one. At most they charge 50 cents per use) so im confused how that would increase your cost by 50%-100%. Just keep track of your resets so you don't forget how much you have spent. I haven't seen just a debit/bank card in years, so talk to your bank about a visa or matercard debit card, because businesses in the US can't take a bank card, as a debit only card can only be used at ATM's, which if isn't your bank charges you.

There's a good reason for not using a credit card: if your account details get hacked no-one gets your credit card details and trashes your credit rating.

I'm from Holland. I'd have no objections to using a credit card, but there's no such thing as a prepaid credit card in europe. A normal credit card requires the holder to have a solid income in order to be credit worthy. I'm just a poor student, and I don't meet the $1500usd/month net income required, not by a long shot, so a credit card is simply out of my reach. Most of the online payment here goes by bank (debit) card actually, except for overseas payment, because it's not scam-proof and because most vendors don't accept it. Therefore I use paypal (many people here do, even if they do have a credit card), and that works fine for just about any international transaction. This is the second time in my life (since I started buying stuff overseas etc) that I've had a company that doesn't accept paypal, and that's really frustrating since it's downright my only payment option.

The only alternative would thus be a prepaid card, which is about 50% more expensive and needs to be shipped over before I can use it, since us Europeans don't have digital prepaid cards like those in NA.

I'm really not doing that. As much as I hate not being able to get my scob/ST/sold rewards for probably many weeks to come, I refuse to go through such a hassle and end up paying more.

I'm not sure about europe but in US you can get a paypal debit/credit card. You load money onto it the same way you would load money onto paypal and you can use the card like you would a debit/credit card. Maybe that is an option for you.

Check out this link, idk if it's available in europe but you can try.

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Originally Posted by Zetsumei_Tsunarashi

I'm not sure about europe but in US you can get a paypal debit/credit card. You load money onto it the same way you would load money onto paypal and you can use the card like you would a debit/credit card. Maybe that is an option for you.

Check out this link, idk if it's available in europe but you can try.

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This link is not available in Europe.

Anyway, i have the exact same problem.
No creditcard, only option possible being the paypal/add crysta option.

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Originally Posted by Lexia

Paypal is not a bank they just a middle man so your money coming from some where bank account, bank card, credit card, something. So I'm assuming it coming from a bank account, your bank doesn't give you a bank card? If you worried about hackers and stuff open another account just for that and use that card to pay your sub fee.

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Not everywhere has online useable bank/debit cards.

What square has failed to account for is that being able to buy a prepaid time card is not a subsitute for crysta, for which not only allows you to exchange for game time, but also the activation of additional retainers.

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How am I supposed to pay the subscription fee?

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By recurring debit card subscription like everyone else?

I only have a debit card, not seeing the issue

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Originally Posted by Kelia

By recurring debit card subscription like everyone else?

I only have a debit card, not seeing the issue

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That's great for you... you have one that works. Not all cards work for all systems. We ran into a similar thing years ago with XI, where if your card did not support J-Secure, Secure Visa, or Secure Code (MC version)... you couldn't use them. Then there were the banks that were rejecting the international transactions (or charging fees for various reasons--international transaction, conversion fee, wire transfer fee, etc.).

The point is that their implementations of the CC option are not as globally accepting as an option like the UP/Paypal was.

Camate posted in one of the other threads that they indeed are working on an option to bring back PayPal, he just didn't have any specific details that could be divulged at this time.

I'm curious as to why SE doesn't want to make payments more convenient for a wider range of subscribers, don't they like money? lol

as for alternative payment methods, how about virtual card numbers? most banks I know (in relation to my RL job) offer it to their customers. basically, they'll generate a secure card # for you which you can use online. getting one might take a while though. but in my experience, you can get one in an instant, especially if you have online access to your bank statement. I do hope this issue gets resolved soon.

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Originally Posted by Raist

That's great for you... you have one that works.

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yes, I have a Visa card. You may have heard of them.

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Originally Posted by Kelia

yes, I have a Visa card. You may have heard of them.

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Nice selective reading skills... Completely ignoring the basic fact that there are plenty of people out there that either flat out can't get a card, or the card(s) they do have access to simply will not work with SE's setup..

And I have not only heard of Visa, MasterCard, Discover, and American Express I have used all of them for years. And despite the fact I can actually buy a new car without financing, even I have on occasion run into problems getting transactions to go through with SE from time to time. There have been real issues with their processing causing problems for a long time... In some cases it even locked out regions of people.

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Originally Posted by Kelia

yes, I have a Visa card. You may have heard of them.

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That's the whole point. I am simply not legally allowed to have a credit card. End of the story. My debit card does not allow international transactions, that's exactly why I use paypal. It really is the ONLY way for me to make an international transaction. The one and only.

If I have to buy a prepaid card I'd pay for it with paypal too.

The joke is that a prepaid card raises the subscription from about 10 euros a month to about 15, and I'm not doing that.

I just want to be able to pay for my subscription with normal payment methods. Paypal is one of the most widely accepted payment forms on the internet and it has always worked up until now. Until they bring it back, square has lost me as a customer. There's just no other way for me to pay, if I had another option (besides a prepaid card) I'd use it, but there isn't.

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Originally Posted by Relizu

I just want to be able to pay for my subscription with normal payment methods. Paypal is one of the most widely accepted payment forms on the internet and it has always worked up until now. Until they bring it back, square has lost me as a customer. There's just no other way for me to pay, if I had another option (besides a prepaid card) I'd use it, but there isn't.

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Amazon is one of the if not the largest online retailer and they don't accept paypal just putting that out there.

Wow, it's almost as if Americans don't understand that countries outside of America operate with a different set of rules, and sites like Amazon have uk specific payment options such as allowing their uk based debit cards whereas the american Amazon only accepts credit cards.

Golly Gee.

It's as if America isn't the only country in the world or something!!

I'm in Canada, and I'm currently having a similar issue. I was using the steam wallet to pay for my subscription, since steam wallet allows for paypal, but unfortunately with the new CDN money issue I can't use my steam wallet right now. I don't have a credit card either, due to student loans murdering my credit rating, and as a pro-tip to Americans who are unaware: outside of America you need a decent credit rating in order to get a credit card, which is different from a debit card (the card we use connected to our bank account).

At the moment, I'm at a loss as to how to renew my subscription. Thankfully, I have other options because I'm in North America (I can go out and buy a prepaid visa and use that, it's just a pain in the butt because it means having to actually go out and do that ahaha), but I can't imagine those in Europe having a very good time of it right now.

SE really needs to add more options for non NA users.

Hell I should try getting a prepaid mastercard.

SE is just declining my payments but blaming it on the bank (who upon calling is telling me that there's nothing wrong on their end and is authorizing the payments).

SE isn't using some home built payment processor, they're using some third party one. Amazon uses their own home built payment processor.

Their support is cryptic at best and requires several responses from different people to piece together the entire picture about the state of their payment processing. Most of the responses I get from support completely ignore portions of my messages and give me the same useless copy/paste answers.

I'm amazed at how little they care about this.

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Originally Posted by Oce

Wow, it's almost as if Americans don't understand that countries outside of America operate with a different set of rules, and sites like Amazon have uk specific payment options such as allowing their uk based debit cards whereas the american Amazon only accepts credit cards.

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I see this all the time and just not here is almost as stuff like "you americans" is almost a racist/derogatory it like saying all americans are fat and stupid. I know someone will have a snarky reply to that. Also no I don't claim to know how stuff outside my own geographical bubble works.

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Originally Posted by Lexia

I see this all the time and just not here is almost as stuff like "you americans" is almost a racist/derogatory it like saying all americans are fat and stupid. I know someone will have a snarky reply to that. Also no I don't claim to know how stuff outside my own geographical bubble works.

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But you understand how pointless and arrogant your comment was right? We're not dealing with Amazon's payment processor yet you decided to point it out as if it made a difference. Just putting that out there. Amazon's processor utilizes features like "Verified by Visa" and the Mastercard equivalent. SE arbitrarily declines cards and their support is literally useless.

We're here to discuss and try to find a way around it or is SE could come up with some sort of solution.

The EU players apparently have that support email they can contact to whitelist their card yet when I asked the NA support they had no such services.

So yeah, after dealing with this bullshit then seeing comments like yours and

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Originally Posted by Kelia

yes, I have a Visa card. You may have heard of them.

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It'll put people on edge.

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Originally Posted by Relizu

So basically, the ability to pay for crysta with paypal has been removed, and you can only do so with your credit card now. The same goes for subscription fees. Which means the only other alternative is to buy a prepaid card (which makes my subscription 25% more expensive) and which leaves me doomed to wait for the slowpoke postal service. No thank you.

Not everyone has a credit card (I don't, for example), and that pretty much means there's no proper option to pay my subscription fees anymore. I don't know if you realized this when you cancelled the paypal option, but this is going to be really bad for business because people will get frustrated.

Me for example, I can't pay for my subscription anymore. So I'm going to wait for a fix and play other MMO's in the meanwhile. MMO's that do accept paypal, that is :(

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I know how you feel, my Wife and I don't use credit cards and the last pre-paid card I got took 3 weeks for them to cancel the account due to our rural address, so a pre-paid card isn't a viable option for me and my Wife, my Wife and I would like to buy some fantasias and other stuff from the shop but can't due to no paypal.

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Originally Posted by NoF2P

There's a good reason for not using a credit card: if your account details get hacked no-one gets your credit card details and trashes your credit rating.

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this is one of the other reason we won't use the bank card for gaming subs.

I´m From Latin America Colombia, and my way of pay was the Western Union in PlaySpan´s method... I don´t know what is the problem with that company, but Square Enix and FFXIV take out that option. In other words, in other 180 days (cuz im think pay early 180 days more and have the crysta save it for that) they lost a good and hardcore gamer... and i don´t Know how many gamers from Latin America or other Continents and Countries are lost with that imposition!

Oh! and Square Enix: No all the ppl and other countries have the posibility of get a Credit Card, and the foreigner debit cards is not allowed in their Country! you know right?

Even though it is probably as much effort as getting a prepaid game card, you can also get a no contract prepaid credit card at places like Walmart check cashing stores, convenience stores, gas stations, Western Union or phone stores and purchase Crysta to add to your account.

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Originally Posted by MStowastiqVahlshdeh

Even though it is probably as much effort as getting a prepaid game card, you can also get a no contract prepaid credit card at places like Walmart check cashing stores, convenience stores, gas stations, Western Union or phone stores and purchase Crysta to add to your account.

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But there are usually addional fees involved with using those that some don't want to pay. They also aren't necessarily available in all regions, or the ones that are available in some regions may not work properly with SE's system.

All of this happened before with XI... you would think they would have learned their lesson already. It's been four months now since WE became aware that UGC was going down. I would expect SE knew before we did. Don't know what the hold up is for getting a viable replacement in place... but they really need to step up their game for those that have been impacted by this change.