Originally Posted by
TaleraRistain
If that's really how you put it, then it sounds like your phrasing could use some work. That comes off as dismissive, impatient, and accusatory, especially the "we'll wait for you" part. If you have experience in the class and want to offer to share that, then just explain that you are a fellow WHM and you have some tips that might make things easier if they're open to it. And if they say no, then that's that.
Another way to approach it is to not single any one person out but say something like "Team, I see we're having some problems. Would it help if we take a breather to assess and figure out what we can adjust?"