Yoshi P addresses lag. Its time to deliever...

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Originally Posted by Massterchef

Getting punted a few seconds after the cast bar has completed is only a problem with Demon Wall, not Titan. Not to mention a video is not a good indicator of the quality of someones ISP.

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I've seen it happening first hand on Titan too, so allow me to disagree with you here. The main point, anyway, is that it demonstrates that not all issues are caused by some people's ISPs, and that the servers/code fail sometimes.

Also, I've noticed that right after some maintenances the duty servers worked like crap for some people that usually don't have a lot of problems, me included (and sometimes the normal servers too, with a bit of NPC lag and all that). It's a bit suspicious that it happens just then, as it looks as if the servers struggle somehow sometimes (otherwise we would suffer delays more often).

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Originally Posted by Yshnal

I've seen it happening first hand on Titan too, so allow me to disagree with you here. The main point, anyway, is that it demonstrates that not all issues are caused by some people's ISPs, and that the servers/code fail sometimes.

Also, I've noticed that right after some maintenances the duty servers worked like crap for some people that usually don't have a lot of problems, me included (and sometimes the normal servers too, with a bit of NPC lag and all that). It's a bit suspicious that it happens just then, as it looks as if the servers struggle somehow sometimes (otherwise we would suffer delays more often).

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I agree there are plenty server-side issues, but you're saying you get punted 5+ seconds after an LS castbar/animation are completed?

Would you mind posting some pingtest results just for curiosity?

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Originally Posted by KogaDrake

So first off, only areas that relies heavily on dodging are instances and those have 0.1 sec updates, they changed this a few months back to make it easier for those with poorer connections.

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What happens when you increase the polling rate on a server? It takes more bandwidth as you are making requests at a greater frequency and generating more data.

If you don't have the bandwidth from the provider and increase a polling rate, you just bottlenecked your own server.

Right when the polling rate was changed for instances. Level 3 packet loss started for anyone in their routing to Montreal. There were zero issues prior.

So the issue is between SE <> Ormuco <> Level 3. Who specifically, we dont know. You don't just increase polling rates without contacting providers. Their routing or detection software might not treat it properly.

SE hasn't cared to respond to the matter, since 12/24/13.

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Originally Posted by Clavaat

Not to mention Verizon has been throttling connections to Netflix and such because of net neutrality issues.

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This goes beyond Net Neutrality as Netflix uses upto 40% of the bandwidth in the USA. Why do you think they just recently made $7.99 streaming limited to 2 simultaneous devices and charge more if you want more.

Also this issue with with multiple ISPs, which is more evidence that it is not a Verizon issue. They aren't throttling XIV.

These issues have nothing to do with the speed of your connection. You can have a 1Gbps connection and still potentially experience troubles depending on what route your connection ends up going. This often goes through at least two other companies beyond your service provider.

For example, some people I know who live in the states have +30MBps lines and experience latency on positioning intensive fights (Titan and Ultima for example) while I'm a considerably slower 8MBps line and have no troubles at all. The difference? I'm on the BellAliant network that also services Quebec.

These issues aren't an issue with your ISP, and they aren't an issue with the local ISP servicing the North American data centre. They are with the backhaul companies (Level3 Communications from most reports) not managing their pipe properly.

And working IT for a multinational company that has to deal with Level3 indirectly through another ISP I can tell you this: good frickin' luck getting anything fixed.

Use a VPN service (often can be found for as little as $5/month) and enjoy much faster response times. It doesn't even have to be a particularly fast VPN. If my 8MBps DSL line can handle this game, almost any commercial VPN service will do.

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Originally Posted by ReplicaX

This goes beyond Net Neutrality as Netflix uses upto 40% of the bandwidth in the USA. Why do you think they just recently made $7.99 streaming limited to 2 simultaneous devices and charge more if you want more.

Also this issue with with multiple ISPs, which is more evidence that it is not a Verizon issue. They aren't throttling XIV.

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Again, this statement was made as an aside, as I just found it an interesting coincidence that the 2 issues are happening around the same time. I have seen no proof one way or the other, so I shouldn't have sounded so definitive, that was my mistake. But I completely agree with you, and I believe you were a frequent poster in the links I provided earlier, so glad to hear from you on the matter.

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Originally Posted by Massterchef

*snip*

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First you ask for data.
When someone slaps you with the data then you say that there are a lot of people that don't have the correct data.

Doesn't negate the fact that there is data out there does it?

Premise: If Square Enix's servers are rubbish (P), then they should be equally rubbish for everyone (Q).
Premise: The lag is not equally rubbish for everyone (¬Q).
Conclusion: Therefore it is not the servers that are rubbish (¬P via Modus tollens).

QED: It's not SE, it's you or your bad computer or your bad ISP or your bad self.

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Originally Posted by ReplicaX

So the issue is between SE <> Ormuco <> Level 3. Who specifically, we dont know. You don't just increase polling rates without contacting providers. Their routing or detection software might not treat it properly.

SE hasn't cared to respond to the matter, since 12/24/13.

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This SE, we know how they work, they don't talk until they have fixed the issue or have a solution with a known timeline. Its not something in SE control here really which means that we wont hear anything until its fixed, at which point why even talk about it.


If it was the ISP they use, and not being able to handle the extra load, it would effect everyone, not just a small portion of players. This is why VPN to a location that bypasses the bad nodes works. Its really out of SEs hands here and very little they can do other then report, ask for another comp to fix an issue and wait to see if they do it or not. And its SE, we will not here we are currently talking to ISP x and y to address the issue. we may here once its fixed, after a long bit of work with ISP x and y, we have found the networking issue (outside our control) and ISP has addressed the issue and the lag issues some players have should be improved.

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Originally Posted by Arcaloid

Yoshi P doesn't (want to) understand the real issue here. If the game can check player position against AOE on client side (like most MMORPG if not all), people will be fine even with 200-300 ping. But that will be a massive job to do.

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^ this. Server-side detection is what's causing a lot of the frustration. Also throttling, which idk about other people but my ISP is notorious for (I have ROGERS) -_-'

Worst offender in the world apparently, too. Yay Canada...

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Originally Posted by Mintyfresh

First you ask for data.
When someone slaps you with the data then you say that there are a lot of people that don't have the correct data.

Doesn't negate the fact that there is data out there does it?

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I'm not following your thought process. Ideally I'm just looking for a person with a B-A rated ISP on pingtest to post results and state that they are having problems despite having an exceptional ISP. It's really not that hard to comprehend.