Thancred's new face

A bug report isn’t a bad idea imo. It might get rejected but with how they’ve already ignored player complaints about his face I don’t see how that’s a major risk, lol.

Speaking of bug reports, I made a bug report that got accepted that Thancred's hairline isn't attached to his head in certain angle (ShB model?)

https://forum.square-enix.com/ffxiv/...ed-to-his-head

https://i.imgur.com/lr7aEeN.png

Good to hear that your bug report was accepted, Rueby!

That picture doesn't look anything like him - it makes me so sad to see the new model :(

I will have a think about how best to word the overarching bug report, but if anyone has any ideas, please feel free to chip in! I'm going to post the link to the site again below for anyone who missed it, too:

Save Thancred website

I think for a bug report if there’s at least partially focus on how his facial rig for expressions seems really off in cutscenes (his face looks really flat in some scenes and in others his mouth doesn’t look right at all when it moves or when he smiles, etc) , it might get some traction? Part of the problem of the updated face is his cutscenes are strongly affected since his expressions look wrong or even bad now ):

Incredible work on that website! I hope it helps this issue really gain some more traction

I posted on the Japanese forums to introduce the "Save Thancred!" website in Japanese! I hope the devs see it...

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Originally Posted by Parisanparisan

英語圏のフレンドが、
NPCサンクレッドのグラフィックスアップデートに関する世界各国のプレイヤー（主にサンクレッドファン）からの要望を集め、
それらをもとに旧デザインと新デザインを比較・分析し、フィードバックをまとめたウェブサイトを立ち上げました。
英語フォーラムでの投稿だけでは、日本の運営にフィードバックが届かない可能性があるとのことで、
こちらに引用という形で失礼致します。
日本語ページもご用意いたしましたので、ぜひご覧いただき、ご検討いただけますと幸いです。

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Originally Posted by Turethir

A few of us Thancred fans have put together a comprehensive site demonstrating the issues with his updated face, and have collated several image and slider comparisons to show the differences in details.

Please check out the link below and feel free to share with your friends! If there is any way to get the word out it would be much appreciated. I will also post it in the general graphics update thread.


Save Thancred website

Is it worth raising a bug report, do you think? This is hopefully enough information.

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Originally Posted by Turethir

Good to hear that your bug report was accepted, Rueby!

That picture doesn't look anything like him - it makes me so sad to see the new model :(

I will have a think about how best to word the overarching bug report, but if anyone has any ideas, please feel free to chip in! I'm going to post the link to the site again below for anyone who missed it, too:

Save Thancred website

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With 7.2's first live letter rapidly approaching I hope we'll get some good news about this at last.

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Originally Posted by Kytrin

With 7.2's first live letter rapidly approaching I hope we'll get some good news about this at last.

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I'm trying to remain hopeful, but if we don't hear anything I'll continue to bump this thread!

As a side note - does anyone want to add a quote to the "fan comments" section of the website? If you leave a couple of lines here I will get these added :) We also plan on updating the site with further comparisons, so if you want to share any old images of Thancred that we can create comparisons for this would be hugely appreciated!

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Originally Posted by Turethir

As a side note - does anyone want to add a quote to the "fan comments" section of the website?

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Can you add mine?

"He looks a lot better now. Good job CBU3."

Thanks.

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Originally Posted by Kytrin

With 7.2's first live letter rapidly approaching I hope we'll get some good news about this at last.

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If there's nothing about it from the 7.2 liveletter, then we keep pushing for changes until our voices are heard. Keep bumping the thread so the topic remains fresh.

Replying so that I can keep an eye on this thread, good luck.

Throwing my hat into this ring. It's honestly depressing to look at Thancred now. All the Scions look like they've had botched facial surgery, but his definitely looks the most botched of all. :(

Agreed. ALL of our characters look like uncanny valley versions of themselves, but Thancred is the worst of all of them. Poor guy :(

Adding me support, too.

Recalled this thread when I played my alt's CT raid questline. Gods, in-game model of Doga vs CUTSCENE-model of Doga was a day & night difference. This also happens to other older cutscene models. How I miss the old models available to us by default...

Thank you so much for all your support! You guys are awesome <3333

Just a quick message to say that we have updated the Save Thancred site with some more comparison images! A huge shout-out to Micaela and Em for their help with this!

More supportive comments and quotes are always welcome, so if you are passionate about this and would like your words to be featured, please feel free to get in touch!

The Dawntrail Botox got them all. Some made it out better than others, some are Botched horror shows.

I took a LONG break and only recently (briefly, to be honest, given the State Of Things) returned. I was so long going through ARR the first time I forgot who Thancred was during the final-battle reveal ^^; I did get to know him a bit more since then, but... when I started attempting to pick up the MSQ in EW with a friend after being unsubbed for several months (just about half a year) I had a "WHAT THE HECK WHO IS THIS" moment. It's..... really not... not good :x Give the poor man back his face. He's had a hard enough time as it is, he deserves to at LEAST have his dang FACE ;n;

Bumping in the hopes Friday will bring good news!

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Originally Posted by Korrcen

The Dawntrail Botox got them all. Some made it out better than others, some are Botched horror shows.

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Dawntrail Botox :D Sad to report it got my Midlander too. He looks exactly the same as Thancred now. I laugh, but it's actually sad.

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Originally Posted by Darko

Dawntrail Botox :D Sad to report it got my Midlander too. He looks exactly the same as Thancred now. I laugh, but it's actually sad.

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This is due to Thancred being given the default Midlander face, removing all of his unique features - so it's no wonder they look the same!

Thank you so much to everyone bumping this thread (Happy Thancred Day for yesterday, by the way!) I'll continue to keep this thread alive if we don't hear anything after the release of 7.2, as I won't give up!

Adding my support to this, because they have at least attempted to make the other Scion custom faces look like themselves, but Thancred's is notably off and it really takes me right out of the story when he's in a cutscene now.

Helping this thread up again, because I was rewatching Thancred cutscenes recently and his face still looks so uncanny and wrong! It's not him.
It's been a while since I last saw the thread and came searching for it... it's frustrating that this issue seems to be getting ignored, but I'm glad there's still people talking about.

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Originally Posted by Turethir

Thank you so much for all your support! You guys are awesome <3333

Just a quick message to say that we have updated the Save Thancred site with some more comparison images! A huge shout-out to Micaela and Em for their help with this!

More supportive comments and quotes are always welcome, so if you are passionate about this and would like your words to be featured, please feel free to get in touch!

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And this site is amazing!! Great comparisons and very detailed! I really hope it gets the attention it deserves.

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Originally Posted by chizLemons

And this site is amazing!! Great comparisons and very detailed! I really hope it gets the attention it deserves.

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Thank you so much!!

Bumping this thread again because there have been no mentions of either Thancred's face or the graphical update at all in either Live Letter. I would like some transparency about whether our requests are being heard but I won't give up until this is either addressed, or there is a definitive no.

So in the patch notes today we got mention of the graphical update for the first time - it seems they are still making adjustments to player models (although no details on what they are). NPCs were also mentioned, but again not in any detail - it's good to know they are still working on this, although I suspect this probably refers to NPCs that hadn't yet been updated.

Crossing my fingers for fixes to Thancred, but I'm not going to be overly hopeful here.

https://na.finalfantasyxiv.com/lodes...024427f2fd886d

In patch 7.0, the graphics of Thancred from Shadowbringers, Endwalker, and Dawntrail were changed, and in patch 7.1, his graphics from A Realm Reborn, Heavensward, and Stormblood were also altered.

However, the only model that has not been changed yet is the Fatebreaker. Not only in the normal and savage Eden’s Rebirth, third tier, but also in the Ultimate Eden, the Fatebreaker model has remained the same as before. A particularly noticeable feature is the plump lips, which were one of the distinctive traits of the old Thancred graphics, and they are still present in Fatebreaker.

However, if our voices have not reached the developers or if no updates are planned for Thancred in the future, I can’t help but imagine that in patch 7.2, the Fatebreaker model might also be changed… and that thought makes me really anxious...

No changes were made to Thancred in 7.2.

Aymeric, Lyse and Emet-Selch all got really nice updates that respected their original appearances and kept them faithful to their pre-graphical update looks.

Please, Square Enix - don't forget about Thancred. Please treat him with the care he deserves, just like these other characters!

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Originally Posted by Turethir

No changes were made to Thancred in 7.2.

Aymeric, Lyse and Emet-Selch all got really nice updates that respected their original appearances and kept them faithful to their pre-graphical update looks.

Please, Square Enix - don't forget about Thancred. Please treat him with the care he deserves, just like these other characters!

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Have they been updated ? I didn't notice any change they seem still "low" quality except for the hair /eyes textures ?

Throwing my hat in the ring to bump it. Probably one of the last things I'll do here, as I am unsubbed and it should be ending soon. The graphical update f**ked up more than it helped. Color me surprised, SE does an "update" that no one asked for or wanted, and all it did was ruin something. Here's to hoping, our boy deserves better.

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Originally Posted by BiddyBatnana

Have they been updated ? I didn't notice any change they seem still "low" quality except for the hair /eyes textures ?

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They are, but the changes are very minor and subtle (which is good - we ideally don't want them to look any different!)

Here's an example for Aymeric: https://bsky.app/profile/lumeriadebo.../3ll72j7lx4s2u

I can see it in the corners of his mouth, for example - but the changes mean that he stays very faithful!

This is what Thancred should have had :(

Oh yikes yeah... Aymeric got the weird banana mouth treatment like everyone else... Why'd they make his jaw so... ROUND? No where near as bad as I thought it would be though...

At least he still looks like himself, unlike poor Thancred though.

+2 agreed that what they did to Thancred has made him look like he's been replaced by an impostor. That's not my guy. That's some guy vaguely cosplaying as my guy, and it takes me out of the story and actually actively demotivates me to play. With every "good" NPC update we get, it feels more and more like a slap in the face that they radically altered his visuals and called it a day. I know it isn't Square's policy to comment on these things generally, but any acknowledgment or indication of awareness of this issue would be really nice.

For real. It's like this is the Lahabrea Thancred they couldn't make happen in ARR so they're making up for it now only he never gets to turn back into his normal self.

It’s super frustrating that they spent so much time making sure Emet would look as close to himself as possible, as they SHOULD—but he’s only present in 2 expansions and some patches. Thancred is in every single expansion, and all of his models look off. :/ Really disappointing to consider that they didn’t think it was worth the effort to keep his unique features intact.

it's genuinely getting frustrating seeing as all of us have been collectively posting about this on the forums for months, just begging to be seen and it feels as if our complaints are falling on deaf ears :/

I was really hopeful with 7.2 graphical updates but nothing has changed. Why aren’t they listening?

Adding my +1 to this because what they did to Thancred was absolutely heinous. I was hoping that essentially nine whole months after Dawntrail's release we would at least receive some sort of acknowledgement seeing as players on both the JP and EN sides of the community are raising their voices, but apparently prioritizing a NPC that appears for a singular expansion was far more important than one of the beloved Scions that's been around since 1.0 and continues to appear in MSQ. It's downright insulting that almost every single NPC that's received an update so far has come out looking better than ever, but Thancred doesn't even look like himself anymore.

I'm normally more inclined to jump to the devs' defense when stuff like this happens, but there is absolutely no excuse for letting this go for this long and continuing to update literally every other NPC in the interim while acting like they aren't even seeing this feedback. Even disregarding the update to Emet (congrats to Emet enjoyers btw, at least some of us are winning), I'm still trying to wrap my head around the decision to completely yeet a NPC's unique facial textures and replace them with the generic player character version.

Absolute clown behavior from the dev team on this one. I'm beyond disappointed.

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Originally Posted by Jlato

Adding my +1 to this because what they did to Thancred was absolutely heinous. I was hoping that essentially nine whole months after Dawntrail's release we would at least receive some sort of acknowledgement seeing as players on both the JP and EN sides of the community are raising their voices, but apparently prioritizing a NPC that appears for a singular expansion was far more important than one of the beloved Scions that's been around since 1.0 and continues to appear in MSQ. It's downright insulting that almost every single NPC that's received an update so far has come out looking better than ever, but Thancred doesn't even look like himself anymore.

I'm normally more inclined to jump to the devs' defense when stuff like this happens, but there is absolutely no excuse for letting this go for this long and continuing to update literally every other NPC in the interim while acting like they aren't even seeing this feedback. Even disregarding the update to Emet (congrats to Emet enjoyers btw, at least some of us are winning), I'm still trying to wrap my head around the decision to completely yeet a NPC's unique facial textures and replace them with the generic player character version.

Absolute clown behavior from the dev team on this one. I'm beyond disappointed.

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Really well put. I feel exactly the same way, especially about normally having grace for the devs but being extremely disappointed with how this has been handled.

While I normally run a six-month sub, I've been considering unsubbing the longer this goes on. I'm deeply unhappy about Thancred's treatment, amongst other issues, and if they are not interested in improving or in communicating to us that they're aware when things like this are issues, well, I've got plenty of other games I could spend my time on.

Seeing the comparisons is wild, this is not the same man its like the stuntdoubles gag from spaceballs

I’m also disappointed by Thancred’s model update. His eyes don’t look as nice with the highlights, his lips are thinner and his nose is different. I’ve seen some people say his skin has a weird reddish texture too.

Thancred’s my fave character so it’s disappointing it’s so far into Dawntrail’s release without any word or comment esp when other characters updated models look nice.

Just wanted to thank everyone for so much input, support, and effort to keep this thread alive.
I am personally never going to give up on this until we get the changes we've been requesting.
No amount of "You guys are overreacting" will make a difference.
There are very clearly MANY of us who don't like this change.
If the face change doesn't bother you, then it isn't your concern. It's just something we really care about.