Originally Posted by
kikix12
That's quite expected though. They pretty much showed the more experienced players a middle finger all the while trying to bribe them with rewards that, if you cut out the cutscenes, are very tempting. Going so far as to modify the client (which is very, very much against the ToS) is too far, but it's not like it's not normal or expected.
Square Enix is the one entirely at fault here. They want to get a constant stream of revenue, but hardly ever take responsibility for it. Can you imagine a situation in which you buy a car for 10000$ straight from a dealer but when you're trying to drive it out the gearbox just gets stuck because of a critical factory fault?! Now imagine that dealer and the maker of the car saying "tough luck, you bought it as it is, instead we'll have a tow truck get the car into your garage and deal with it yourself". This is what Square Enix did. They provided a broken content but don't want to fix it.