Anyone having issues with the amazon codes?

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Originally Posted by CuteWhisper

Even though it's suppose to be one code per account, they gave me two because I ordered two games separately.

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Interesting. My boyfriend pre-ordered Stormblood two separate times on his Amazon account (one for me and one for him), and he only received one promo code. Or do you think it has to be two different unrelated games?

However, he didn't care for the promo items though so he gave it to me. >.>

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Originally Posted by hiedra

Just letting you guys know that you don't have to wait 48 hours to get your code.

I contacted customer support. The first person I talked to either didn't know what I was talking about or they're very slow at typing. They transferred me to another department after 40 minutes and the other employee gave me the code right away.

If you want to get it done quickly I recommend selecting the option to talk to someone from the game department. I selected the "promotion" option when contacting them and it didn't work.

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I can tell you this much it doesn't work for ppl outside of US. I ordered neir automata from amazon.com on chrome, money already taken from my credit card and game is prepared for shipment (at time of posting) and still no code. I have a amazon.ca account but the email confirmation I got was from amazon.com. I'll give them a call after 48 hrs but SE really needs to fix their wording of the promo as it is false advertising. Very unprofessional.

Update: just got my codes like 5 mins ago and it was placed in the promotions folder. So it does wok for ppl in Canada though your code mileage might vary. I ordered on the April 27 and just got the codes today on April 30 long after 48 hrs.

I still waiting for the codes...

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Originally Posted by Marxam

money already taken from my credit card and game is prepared for shipment (at time of posting) and still no code. I have a amazon.ca account but the email confirmation I got was from amazon.com. I'll give them a call after 48 hrs but SE really needs to fix their wording of the promo as it is false advertising. Very unprofessional.

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Or you could actually read the promotion rules.

"Customers who pre-order digital or physical video games will receive their redemption codes once the game is live or ships."

"Any video game purchase of $19.99 or greater on Amazon.com will qualify you to receive an Amazon promotional code that will grant you three exclusive pieces of DLC for Final Fantasy XIV: Stormblood! Codes will be sent 48 hours after purchase."

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Originally Posted by Marxam

I can tell you this much it doesn't work for ppl outside of US. I ordered neir automata from amazon.com on chrome, money already taken from my credit card and game is prepared for shipment (at time of posting) and still no code. I have a amazon.ca account but the email confirmation I got was from amazon.com. I'll give them a call after 48 hrs but SE really needs to fix their wording of the promo as it is false advertising. Very unprofessional.

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My friend from Mexico bought Nier off of amazon.com, shipped to his house, and did receive codes.

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Originally Posted by hiedra

Just letting you guys know that you don't have to wait 48 hours to get your code.

I contacted customer support. The first person I talked to either didn't know what I was talking about or they're very slow at typing. They transferred me to another department after 40 minutes and the other employee gave me the code right away.

If you want to get it done quickly I recommend selecting the option to talk to someone from the game department. I selected the "promotion" option when contacting them and it didn't work.

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I used chat support and got mine in 5 minutes

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Originally Posted by Lissandra

Interesting. My boyfriend pre-ordered Stormblood two separate times on his Amazon account (one for me and one for him), and he only received one promo code. Or do you think it has to be two different unrelated games?

However, he didn't care for the promo items though so he gave it to me. >.>

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I don't know why they gave me two codes.

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Originally Posted by MPNZ

I still waiting for the codes...

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Chat with customer services, they will give it to you. Do not call them.

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Originally Posted by Marxam

I can tell you this much it doesn't work for ppl outside of US. I ordered neir automata from amazon.com on chrome, money already taken from my credit card and game is prepared for shipment (at time of posting) and still no code. I have a amazon.ca account but the email confirmation I got was from amazon.com. I'll give them a call after 48 hrs but SE really needs to fix their wording of the promo as it is false advertising. Very unprofessional.

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I am Canadian and after chatting with them, they gave me my code. I called them 5 times and they are useless so you are better off just using chat.

Anyone get the idk wht promo your talking about excuse?

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Originally Posted by Lissandra

Interesting. My boyfriend pre-ordered Stormblood two separate times on his Amazon account (one for me and one for him), and he only received one promo code. Or do you think it has to be two different unrelated games?

However, he didn't care for the promo items though so he gave it to me. >.>

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Both items have to be in a separate and single transaction for this to work, but if you both live in the same household then this method won't work either, since it's limited to 1 code per household and you would be out of luck, if going the "legal" route.

note* the 2nd transaction/copy of the game, since it's the same amazon account that the order been placed under, need to show that this is/was a gift and then show your address (must be different from his). Otherwise that won't work either and it won't work with full digital copies .

If you have done that, you can contact customer support (amazon) and tell them that one of the codes is missing, normally they are more then willing to give out another code. The promotion itself doesn't state that you can only purchase a game once, if ordered for two different locations (not same household). Give it a try if you really care about another set of codes, however you would not be able to redeem them on your account since you've received the items already. Only your BF would be able to do that on his SE account.

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Originally Posted by LunaFaye

SNIP

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Ah, makes sense. We are under the same household. No harm done since he didn't care all that much for them.