Totally agree with this person. Lets show some respect for the dev team!
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THIRD launch of an MMO, no excuses.
If this wasn't a Final Fantasy title, you can bet the community would have left its corpse in the gutter by now if the same issues occurred.
But no, it is Final Fantasy, to your horses white knights! Sing the praises of subpar communication, mismanaged servers and unfair treatment!
Feeling sympathy for him does not excuse his company's incompetence, nor does it make their handling of the situation right.
It's wrong for people to be spiteful because they can't separate their feelings from their criticisms; it's no different when posters attempt to muddy the issues by appealing to emotion.
I really like the game so far (didn't care much for XI). It's well done and solid. However, if I am unable to play it because the servers are too full then there is no sense in praising the company.
Yoshi and his team may have done an outstanding job but with service this poor there's little wonder why players are upset.
As frustrating as all these server bugs were/are I was just glad to see them actively working on fixing it. A few launch bugs isn't enough to keep me from playing this wonderful game that Yoshi has dedicated the last few years of his life to.
Oh how the sands have shifted.
Sorry, but a few crocodile tears will not dissuade me from being angry at the development and customer service teams of SquareEnix for what amounts to gross incompetence in the handling of their game these past few days. Their "solution" to creating a better gaming experience for some, by locking everyone else out, is insulting and unacceptable. They deserve a good chunk of the ire being directed at them.
Instead of offering a public display of emotion, Yoshi-P needs to work on righting this ship before it sinks to the bottom of the MMOcean.
This.
These types of problems are expected on your company's first MMO launch. They should be avoidable, seeing as MMOs have been experiencing them at launch for 15 years now and they should really be somewhat predictable at this point, but still expected the first time around.
If you're still making the same mistake on MMO launch #3, you cease to be experiencing growing pains and start to be slightly incompetent.
There are ways around the server spread problem that don't involve crippling the ability to play due to poorly planned capacity.
They should have worked on the data center stuff earlier since it seems the JP side had very few issues. I'm more or so blaming who ever was in charge of the NA/EU data centers than them. They do get some of the blame for not hounding those guys to fix said issues. It took me maybe 40 or so minutes of trying to get on before getting on today because there was no queue for me. When I got on it was a straight log in not even a queue so I assume that part is fucked. They do need to add an auto D/C for the afkers too. Outside of that I've been on for about 12 hours now and yet to run into a single issue. I know the 90000 is still there as a few friends hit that a couple of times but no one has been ass rammed by a long 3102.
Totally agree with the OP. Frankly some of the trash posted throught the teething problems with the servers have made me embarrassed to be part of this community.
Working in release management in the software industry myself, The most frustrating part of it is knowing that the vast majority of the mouthbreathers that decry these issues as somehow being simple problems have absolutely no idea what they are talking about. They are not caused by ineptitude or lack of care, commitment or passion. Companies don't have unlimited resources and it's virtually impossible to anticipate every eventuality
So yes, as usual with MMO launches, there have been far too many examples of the abject supidity, ignorance and lack of perspective that plagues the gaming community these days, but it's good to reassure any SE staff that might read it that there are still plenty of us out there that recognise how hard they must have been working on all this recently, and thank them for it. You guys rock!
I was looking forward to playing this weekend in the early access. I couldn't even log in at all on Sunday. I didn't even get mad. I was just frustrated and annoyed, then I found something else to occupy my time. Never had it occurred to me to vent my frustration on the forums. Even if I had, it wouldn't have been nearly as bad as some of the things I've read.
To the people acting like toddlers (I WANT! GIVE ME!), please go play some other game that caters to your needs and leave the people trying to get this game running alone. It's disgusting reading some of those reactions, I can't imagine what it would be like if it were directed at me or the job I was doing.
This game is having a rough start, there is no denying that. When I was able to log, I had a lot of fun. Thank you to everyone involved in getting this up and running! I'm sure the issues will be smoothed out soon, and a much deserved rest taken. Here's to hoping for a helpful and positive community, once the dust settles.
If only 10% of the people complaining about the servers would put that same passion into finding and keeping a job
none of this would be happening and the US Economy would be better for it
Context guys.
All I’ve read is that Yoshi tears up during his launch day speech for the project that he’s dedicated himself to for the past three (3) years. It’s tantamount to an acceptance speech being delivered by someone who genuinely cared about what they’re being honoured for. Also, I can’t imagine he’s gotten much rest over these past few days.
Most of you seem to have made the assumption that he sobbed profusely while apologizing for the NA/EU server problems. Until I know otherwise, I’m going to believe that Yoshi and his team can enjoy their successes and accept their failings in a professional manner.
He's not tearing up due to any disrespectful community. He's tearing up as he recounts the long journey for the 3-year re-development of this game. The entire speech is him talking about the trials his team faced since it was announced that they would remake the game and he would take over the project.
It seems very few people have the problem I have since I see so many oblivious post defending launch and saying how we shouldnt complain so... fyi I cant play since day one. I havent been able to play for a second since. So you, OP, are exagerating when you say we victims of said errors want to play 24/7. In my case my main character got stuck/bugged while moving to the instance server. At the moment I'm waiting patiently for support to answer me after 2 days of submitting my problem. These posts defending launch make me sick so does all you white knights out here that can play and tell us to suck it up.
Why does everyone act as if Yoshida teared up because of the server problems? It's by far not the biggest challenge he faced and it seems weird that this would affect him this much at this point. Besides, they have server problems because they got more players than they expected - that's not that bad, is it? Of course I don't know anything for sure either, but to me it seems like he's just getting emotional because he's finally able to get this game out there after slaving away for years.
Actually, the French and German forums are pretty much the same. There are obviously less negative posts because there are less posts in general, but overall you'll find a counterpart for pretty much every single major topic.
I can't say anything about the Japanese community, but for the rest you'll find the same kind of toxic and entitled whining everywhere.
networking and managing server load it's a bi*** just ask google, amazon, youtube, facebook, twitter and many more.
They all share something besides their success.
People crying cause they can't play a game 24/7 and when a patient one tries to reason with them, they call him a white knight and a bumlicker. Waging a war on the other people on the internet, over a bloody video game? Nice job.
I agree it's annoying when the game is clogged up. But they'll fix it. They better fix it.
In the meantime, close your PC, get outside, live and love. Or you can just play something else.
I agree with the OP.
Honestly, why is it that all people remember are the bad stuff, not the stuff that really counts, aka, all the fun we had.
Every time I see a "square enix deserves to be punished for this, remember 1.0?" posts makes me ashamed to live in this country.
This is not 1.0 and this is not even remotely a failure. There are so many people that want to play this game that it is quite literally almost a victim of its own success. The launch has not even been all THAT bad. 1.0 broke my heart. But this, ARR, is the game I've been waiting to play for ten plus years. It is everything I have wanted and more. I love it. It is literally the only game I have looked forward to in several years.
It's obvious this whole dev team cares and the stupid attitude a lot of the teen-angst players are showing is absolutely disgraceful. But that's alright. I've already put in for my 180 day subscription because I recognize the actual issue and that this game is (and will be) phenomenal. I wish others would view the issue similarly.
Most people are not anrgy at bugs, mots people are angry about server congestion, which isnt caused by bugs, but by having less servers than what they should in order to earn more money by spending less because they know a portion of the players will leave soon.
And yes, almost every MMO has this same problem, and in EVERY one of them people have rightfully complaint about it.
Abriael
I enjoy the game and haven't said a negative word against it. But reading your posts is disgusting. You are a horrible white knight and just as bad as the filth throwers at the other end of the spectrum.
Early Access. Was not advertised as a maybe. Play early. If someone was completely unable to play then the fault lies with SE, no if ands or buts. Stop being condescending, SE isn't perfect, it's ok the admit that.
I want this game to succeed, I truly enjoy playing it. First impressions are everything. Word of mouth is huge. It's likely they will find a happy niche after the initial rush, but I'd like this game to find more commercial success and reward the hard work of those that contributed so much it. People like you aren't helping that. Infact you're just dividing the community and causing a stir. If you just let people vent and blow off their frustrations eventually they will settle down or go away, either way feeding the flames of their rage helps no one.
I see a picture of him wiping a tear from his eyes.
There’s a link to a video that’s in Japanese so most people in the English forum can’t understand it. I don’t at what point in his speech he’s at when starts when he starts to tear up. He could saying something like “It’s been a wonderful an experience these past three years. Thank you all for your faith in me <sob> <sob>, your support <sob> <sob>…. I promised myself I wouldn’t do this…”
There’s an article stating that states:
“Naoki Yoshida held a final speech during which he apologized for the server issues happened during the three days of early access, remembered the three years of hard work gone into creating the game and thanked the fans for their patience and faith in the development team. In a definitely emotional moment, the ever-smiling producer was moved to tears as he tried hard to keep his composure.“
All that stuff mentioned in between the apology and the tears makes me think might they might be unrelated.
What did I miss?
but Americans ARE assholes. That's coming from an American.Quote:
Don't be part of the problem by generalizing that Americans fans are entitled. It's not helpful for the community to divide itself by turning on other fans.
Hopefully the launch servers falling over means that FFXIV is getting way more attention than expected.
I haven't been able to play as much as I wanted, but the game is pretty good. The launch problems will be fixed soon enough.
You missed the fact that he tears up exactly after he apologizes for the problems in early access, and then continues sobbing almost through the whole thing. So yes. They're related, understandably so.
Here's Reinheart's translation of the whole event, which is much better of what I could come up with. You can check towards the end.
https://docs.google.com/document/d/1...jsCKKzhieWgQuE
Thank you, Yoshi-P!! And thanks to your amazing team! In three years you have turned coal into a diamond. Now get some rest!!
I'm American and I agree with you completely. It's pathetic. I spent two hours waiting for live chat yesterday only to get kicked at # 2 in queue. No freaking big deal people. I did other things, life is not all about gaming. Yes we could not get on but given how long it actually takes to make a game they did a huge amount of work in a short amount of time and just because you didn't get your personal moderator message to your dozens of griping posts doesn't mean they weren't listening. They've done a lot, allow then a break.
I'll probably get flamed for this but WTH. I'm enjoying the game and I'm happy to lend my patience to people that are working hard for the pleasure of another.
I wonder if you even by the above statement alone you sound exactly like the 'elitists' from WoW. People buy a service, if they can't use that service they complain. Some, do so in better ways than others. Saying "Oh it's mostly the Americans" is just a racist thing to say (even if it might be true). As someone said, the complaints (from those I've seen) aren't personal attacks, but they are directed towards the devs. With 4 phases of beta, the last being a launch day simulated stress test, I'm not quite sure how there could suddenly be server problems. I understand these things pop up, but people are still going to voice their displeasure if they feel slighted. Nature of the beast with online games.
I think the whole dev team did a great job, as a beta tester from 1.0, I can see the time and effort they put to make this a better game, which is why I pre-ordered.
Bugs happen, people complain, Day 1 bugs? People complain like the world is ending, that's just how it goes. Heck, if I remember correctly, the devs for Star Wars Galaxies (that completely died at launch) actually had death threats from people. So, yes folks, peoples is crazy for IP they feel passionate about.
So, if any of the devs are actually reading this; Great job, keep up the good work. Fix the servers and everyone will love you again. YoshiP, in short, you da man! :)
Yup, Japan DC got hit with the 1017 in their prime time tonight, and boom- because "Congestion in Japan Data Center Worlds", not the EU/NA one, they are planning to expand capacity. Japan DC has one day of congestion via 1017, and SE is on the ball. NA/EU DC has 4 days of congestion and they are told to deal with it. Coincidence? You decide.
To the people who say personal insults to the developers: you disgust me. These men and women work as hard as they possibly can to create a living breathing world for YOU to enjoy. This isn't just for Yoshi or Square Enix, this is for all game companies and developers. It's understandable and actually should be said to complain about issues so the devs are aware of it, but personal insults are absolutely NEVER necessary.
You're all adults (or maturing teenagers). Grow up, be mature, and understand personal feeling other than you're selfish selves. To say the developers should be adamant to personal insults is hopeless, because in the end the game is made for us to enjoy. If we insult them and degrade them, how can they possibly ignore that? It's like someone random just starts insulting your child; it's at the very least difficult to ignore.
I'm frustrated I can't log in whenever I want, but that aside, it is a really good and stable game. I've had no crashes, no disconnects, nothing. The only issue is getting into the game.
And, while that is a pretty severe issue at least the actual game is really good. All these threats of getting a refund are a bit silly tbh.
And about the JP servers... they are likely in full control of those servers and manage them in house. They can make whatever changes they see fit. The NA/EU servers are outsourced to a datafarm, and they are basically at the mercy of the datafarm to get their stuff together.
TL;DR
It is a fixable problem that will be fixed. The actual game/gameplay is amazing.
Welcome to the new world of fail... This isn't a problem just in this community but everywhere in the world. Kids these days have the gimme mentality without any appreciation for hard work... It's just sad.Quote:
All I see on the forums are constant bickering and people calling Square Enix terrible and other names. Apparently Yoshi-P even teared up on the stream they did today (I missed it, but this post mentions it.)
Sad indeed. This community disgusts me sometimes. Yoshi and team have done a fantastic job. Launch issues are very much to be expected. They've done a good job letting us know what's going on and I, for one, have seen noticeable improvements in the last two days.
I work a lot. When im not at work i want to play an hour or two. But i cant because of the restriction. I bought the game like everyone else who allowed to play.
These forums are so toxic lately. So much hate directed not just at the devs, but at each other. You can say, "That's cuz we're gamers. This is how we are. Deal with it." all you want, but in the end, no self-respecting human being will willingly subject themselves to prolonged abuse. And that's what's been rampant in the entire gaming community lately -- abuse. In the end it just leads to things like this:
http://www.gamespot.com/news/fez-ii-canceled-6412138
I don't know how Yoshi does it. Props to him, but I'm concerned nonetheless. If things don't change in this community, something's bound to give. I know that if I were in his shoes, I'd have been on a yacht sippin' Mai Tais with Phil Fish by now. If things continue down this road, then our community -- perhaps for the better, at this rate -- will eventually cease to exist.
We and the dev team have one thing in common: our wish to see this game succeed. So for love of the game folks, can't we all just get along?
And within a few days that will never be an issue. Seriously you are acting like a child stomping their feet in the store. Are you in a race? Are on your death bed?
Multiple times I wasn't able to get on. You know what I did? Spent time cleaning, hanging with my dogs, practicing, and just living. Yoshi does not deserve this kind of shit from anyone. It's opening weekend so DEAL WITH IT
Well I guess I'm the only one who finds it funny that this forum needs someone to direct their bigotry towards so the topic immediately goes to bashing an entire country of people.
Here's an idea: Just stop being assholes all around. I know that's crazy talk; this forum is a toxic cesspool of hate either way.
Also, I never saw many complaints directed at the development team. Most of the anger has been directly towards Square Enix and their current as well as historical ineptitude. The general consensus all around is that it's an excellent game and Yoshi P. and his team did a fantastic job that's being screwed up by the company he works for.
Two things, ARR is not free to play and we don't have shoulder "pads" the size of Behemoth's paw. The majority of the trolls and a$$hats will be gone soon enough. This has been nowhere near the Final Fantasy community that i'm used to, so the only thing I can come up with is that there are a lot of curious mmo players from all types of other games and giving ARR a look-see, and they have brought their bad attitudes with them. Yoshi and dev team don't worry! real fans have your back and we know that you are doing everything in your power to give us the best and most accessible experience that you can!