Petition / Unaccpetable issue about server merger.

Hmm..
Why he don't post it by himself?
It's very strange. Are you sure that he's not just joking around?

There are lot of attention *oe now aday:P

I hope whoever coined the term 'the customer is always right' is burning in hell now, answering for an eternally ringing helpdesk line where all customers have crying children in the background, need to be told explicitly how to operate a mouse, or wish to boldfaced lie about clearing the settings on their router.

" Lmao is the friend really you. " .... Busted.

I just want to say I was in a LS with Klive & his wife, and Primus & Datate. They aren't the same people, lol.... I honestly can't believe how stupid some of you people are.

Quote:

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Originally Posted by Klive

Server Mergers.
My good friend, Primus Cerious, is being FORCED to change servers away from Besaid/Balmung. He is a PAYING customer and never stopped paying during the server merger time. SE is forcing him to change servers. They told him he was randomly selected for this, a paying customer, and the decision was final. I find this totally uncalled treatment of a FF14 player.

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Klive, I'm sorry but this just doesn't make sense. If SE was going to randomly move people they would have said so up front when they announced the merger plan. The only reason I could even see them doing so would be to fill the EU server, and they already said it is sustainable from people applying to move there.

I think your friend isn't being straight with you about what happened. Maybe he made a mistake and doesn't want to admit it, or maybe he just wants off the server for some reason and doesn't want to talk about it.

Possibility two is that your friend has received a phishing scam targeting his SE account. The merger would be a very good cover for people trying to steal account login information. "OMG Click this or you are so screwed!" is the standard MO for those scams.

If its a real issue needing help, why doesn't your "friend" post about it?

How is it that no one else has had this happen? Cause we all know if it happened to another it would be on the forums.

Quote:

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Originally Posted by TheVedis

What it sounds like is he had no idea what the mergers were about
he did no research

and then when he went to "apply" to balmung even though he did not have to, he saw it was closed and clicked on ragnarok(im guessing this is where, forget where you said hes going) since that was the only open choice.

he was not forced to go anywhere, he chose to do so out of pure ignorance


thats the ONLY thing i can think of, he was not randomly selected for any process, he messed up obviously since he failed to read what he was supposed to do

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This^ Or this is a total fake post by a troll. the screenshot posted looks like it was typed up in the note pad program on your PC. Looks official though. Good job with that. If it is real i'm sure we will see a dev post and good luck to your friend.

Quote:

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Originally Posted by Klive

If he misunderstood how the system was going down, that is SE's problem.

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No, just No.
If he misunderstand the process it's his fault and his problem. He should read the instructions before doing something, not just click around then blame poor costumer support.

Quote:

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Originally Posted by Klive

If he misunderstood how the system was going down, that is SE's problem.

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Dear Maytag.

I placed a canister of gasoline in my dryer and it violently exploded, despite the various warning and multiple manuals that were at my disposal to read/understand how to operate this appliance I instead ignored all logic and reason and burnt my house down.

As it was your product that was the catalyst (Fireman tells me it ignited the gas somehow...I'm no scientist man) of this incident I will be forwarding you the bill for my home repairs and ask for a apology.

--Primus's "Friend"--

Quote:

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Originally Posted by Jynx

Dear Maytag.

I placed a canister of gasoline in my dryer and it violently exploded, despite the various warning and multiple manuals that were at my disposal to read/understand how to operate this appliance I instead ignored all logic and reason and burnt my house down.

As it was your product that was the catalyst (Fireman tells me it ignited the gas somehow...I'm no scientist man) of this incident I will be forwarding you the bill for my home repairs and ask for a apology.

--Primus's "Friend"--

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rofl
/10char

Quote:

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Originally Posted by Falcus

What? I'm on Trabia and I had the option to choose Hyperion even though it's the default...
It does show the server you're defaulted to as an option.

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my bad....see it now >.< duh

Quote:

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Originally Posted by Jynx

Dear Maytag.

Blah

--Primus's "Friend"--

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FINALLY. that maytag guy has been bored for years. i'd like to thank you for giving him something to do!

Quote:

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Originally Posted by Klive

Server Mergers.
I knew it was coming and was fine with what. Forums stated they wanted and changes were made. I was fine with them for the most part. Now I have an issue that really upsets me.

My good friend, Primus Cerious, is being FORCED to change servers away from Besaid/Balmung. He is a PAYING customer and never stopped paying during the server merger time. SE is forcing him to change servers. They told him he was randomly selected for this, a paying customer, and the decision was final. I find this totally uncalled treatment of a FF14 player.

He doesn't want to change servers at all. He was happy saying on Besaid/Balmung. I don't think any paying customer should be forced to change servers. I still upsets me to the point on considering changing MMOs. It is not right that a paying player is going to lose his chosen gaming community against his will. I'm losing a good friend, that I got my first moogle kill with, for a merger that is intended to bring more players for us to play with.

Let SE know this is not how we as customers should be treated.

Let SE know if is unfair to randomly force people off their server.

Let SE know that you support Primus Cerious staying on besaid/Balmung.

This isn't a petition for a new spell, gear, drop, or bunny girls. This is for another player. Another player that could of been YOU.

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I applied for a server transfer and the selection I had is no longer there after a few days. Something ill is going on. Now the only option available for me to apply for a server transfer is Ragnarok. Ragnarok server was & will not be the choice I want.

my friend got an email from SE saying he has to transfer!... wait I don't know what happened, I'm just trying to help out a friend!... wait he misclicked the customer is always right... wait what?

Quote:

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Originally Posted by Fouluryu

I applied for a server transfer and the selection I had is no longer there after a few days. Something ill is going on. Now the only option available for me to apply for a server transfer is Ragnarok. Ragnarok server was & will not be the choice I want.

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http://i.imgur.com/7gvYR.png

Did that part change on you, and if it did what does it look like now?

Quote:

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Originally Posted by Klive

For the sake of argument, I'll say it is Priums' fault. He misunderstood and swapped servers on accident. Does it matter? "The customer is always right" is a common business saying for a reason. If he misunderstood how the system was going down, that is SE's problem.

I've worked customer server and tech support. The customer not understanding how a product or system work is your company's problem. If you do not, as a company, want to make sure the customer is happy with your system, the customer goes somewhere else; your competitor gets your business. Primus could be at 100% fault, still SE's problem. He plays this game for social interaction and to enjoy a SE product. Refusing to help a paying customer, even when it is their fault, to achieve this product's end goals is a fantastic way to lose business. There is a reason every company has customer service phone line, tech support, ect. There is a reason a restaurant will send you free food coupons if you call corporate with an issue.

I'll use myself as an example, I no longer a auto repair chain because of bad customer and tell everyone to not to go them. This was a chain I used for a few years, but one horrible customer service incident and I use their competitor now.

Honestly, not handling this issue with honest to god seriousness is just bad company customer service.

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Honestly, are you retarded? You are prolly the one who was all for "Yeah, sue McDonalds for not warning people that coffee might be hot"

Bad customer service is one thing, but retarded customers who won't get anything they are handed like ten thousand times is just this...retarded customers.

If I go to a bar and get wasted on alcohol I don't bitch at the barkeeper afterwards for not telling me this might end up in a hangover...

Obvious things are just this...obvious...if you're too dumb to get things, don't make other people responsible for your stupidity.

Quote:

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Originally Posted by Impulse

http://i.imgur.com/7gvYR.png

Did that part change on you, and if it did what does it look like now?

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Says exactly what you're showing me. Default merge server. I had something else when I applied.

Quote:

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Originally Posted by TirionCrey

Honestly, are you retarded? You are prolly the one who was all for "Yeah, sue McDonalds for not warning people that coffee might be hot"

Bad customer service is one thing, but retarded customers who won't get anything they are handed like ten thousand times is just this...retarded customers.

If I go to a bar and get wasted on alcohol I don't bitch at the barkeeper afterwards for not telling me this might end up in a hangover...

Obvious things are just this...obvious...if you're too dumb to get things, don't make other people responsible for your stupidity.

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Somewhat of an ot rant upcoming, but I hate to let a comment like that go unanswered. The lawsuit in question was not about "not warning people that coffee might be hot," it was about McDonalds serving coffee at a temperature that was not only hot, it was capable of inflicting third degree burns which cause "almost instantaneous destruction of skin, flesh and muscle". That is not normal.

Quote:

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Originally Posted by The Actual Facts About - The Mcdonalds' Coffee Case

McDonalds also said during discovery that, based on a consultants advice, it held its coffee at between 180 and 190 degrees fahrenheit to maintain optimum taste. He admitted that he had not evaluated the safety ramifications at this temperature. Other establishments sell coffee at substantially lower temperatures, and coffee served at home is generally 135 to 140 degrees.

Further, McDonalds' quality assurance manager testified that the company actively enforces a requirement that coffee be held in the pot at 185 degrees, plus or minus five degrees. He also testified that a burn hazard exists with any food substance served at 140 degrees or above, and that McDonalds coffee, at the temperature at which it was poured into styrofoam cups, was not fit for consumption because it would burn the mouth and throat. The quality assurance manager admitted that burns would occur, but testified that McDonalds had no intention of reducing the "holding temperature" of its coffee.

Plaintiffs' expert, a scholar in thermodynamics applied to human skin burns, testified that liquids, at 180 degrees, will cause a full thickness burn to human skin in two to seven seconds. Other testimony showed that as the temperature decreases toward 155 degrees, the extent of the burn relative to that temperature decreases exponentially. Thus, if Liebeck's spill had involved coffee at 155 degrees, the liquid would have cooled and given her time to avoid a serious burn.

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She was not after a windfall, she just wanted McDonalds to help pay for her extensive medical bills that resulted from this injury, and to serve their coffee at a reasonable temperature. The victim in this case spent the rest of her life as a joke, a pariah, and in horrible physical and emotional pain - she deserved none of it.

People like you have bought into a concerted effort by corporations and insurance companies to limit our rights and their responsibility for the harmful business decisions they make, so-called "tort reform". Please take some time to educate yourself (there is an excellent documentary - called "Hot Coffee" - that will assist in that endeavor) before you go around calling complete strangers "retarded." Every lawsuit is frivolous...until it's your case.

NVM the fact that this lady is the one who pulled the lid off with the coffee held between her knees by pulling the lid toward herself.... she was in her 70's at the time no? she should have a bit more common sense. people are more upset for her than she was, she just wanted like 20 grand to cover hospital and lost income, then it all got swept out of proportion.... its not like she felt she was totally a victim, neither did the jury who found her to be partially at fault... so ya... one side of the facts isn't the truth.

Quote:

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Originally Posted by TirionCrey

Honestly, are you retarded? You are prolly the one who was all for "Yeah, sue McDonalds for not warning people that coffee might be hot"

Bad customer service is one thing, but retarded customers who won't get anything they are handed like ten thousand times is just this...retarded customers.

If I go to a bar and get wasted on alcohol I don't bitch at the barkeeper afterwards for not telling me this might end up in a hangover...

Obvious things are just this...obvious...if you're too dumb to get things, don't make other people responsible for your stupidity.

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EDIT:
Monzcarro Beat me to the McDonald's thing... hehe Good work Monzarro

Actually I'm a well educated and researched person. Since you brought up the McDonald's case. I'll show you how un-researched you are.

The plaintiff and the spill incident. The plaintiff, a 79-year-old grandmother named Stella Liebeck, was not driving, nor was the vehicle moving when the injury occurred. While the car was stopped, Mrs. Liebeck, who was sitting in the passenger seat, tried to hold the coffee cup between her knees as she removed the lid. The cup tipped over, spilling the contents into her lap.

The injury. Mrs. Liebeck’s injury was anything but trivial. The scalding-hot coffee caused third-degree burns over 16% of her body, including her genital area. She had to be hospitalized for eight days. She required extensive skin grafts and was permanently scarred. She was disabled for a period of two years. During the ensuing trial, Mrs. Liebeck’s physician testified that her injury was one of the worst cases of scalding he’d ever seen.

The coffee. At the time, McDonalds’ corporate specifications explicitly called for coffee to be served at a temperature between 180 and 190 degrees Fahrenheit. An expert witness testified that liquids at this temperature will cause third degree burns of human skin in two to seven seconds. (Coffee served at home is typically 135 to 140 degrees.)

McDonalds’ culpability. During discovery, McDonald’s was required to produce corporate documents of similar cases. More than 700(!) claims had been made against McDonald’s, and many of the victims had suffered third-degree burns similar to Mrs. Liebeck’s. Yet the company had refused to change its policy, supposedly because a consultant had recommended the high temperature as a way to maintain optimum taste. Some have speculated that the real reason for the high temperature was to slow down consumption of the coffee, reducing the demand for free refills.

Please be researched and know what you are talking about before inferring people are retarded. Thank you

Second, this thread caused SE to e-mail Primus and seeing what they can do. Thank you all for you support.

Quote:

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Originally Posted by Klive

Actually I'm a well educated and researched person. Since you brought up the McDonald's case. I'll show you how un-researched you are.

The plaintiff and the spill incident. The plaintiff, a 79-year-old grandmother named Stella Liebeck, was not driving, nor was the vehicle moving when the injury occurred. While the car was stopped, Mrs. Liebeck, who was sitting in the passenger seat, tried to hold the coffee cup between her knees as she removed the lid. The cup tipped over, spilling the contents into her lap.

The injury. Mrs. Liebeck’s injury was anything but trivial. The scalding-hot coffee caused third-degree burns over 16% of her body, including her genital area. She had to be hospitalized for eight days. She required extensive skin grafts and was permanently scarred. She was disabled for a period of two years. During the ensuing trial, Mrs. Liebeck’s physician testified that her injury was one of the worst cases of scalding he’d ever seen.

The coffee. At the time, McDonalds’ corporate specifications explicitly called for coffee to be served at a temperature between 180 and 190 degrees Fahrenheit. An expert witness testified that liquids at this temperature will cause third degree burns of human skin in two to seven seconds. (Coffee served at home is typically 135 to 140 degrees.)

McDonalds’ culpability. During discovery, McDonald’s was required to produce corporate documents of similar cases. More than 700(!) claims had been made against McDonald’s, and many of the victims had suffered third-degree burns similar to Mrs. Liebeck’s. Yet the company had refused to change its policy, supposedly because a consultant had recommended the high temperature as a way to maintain optimum taste. Some have speculated that the real reason for the high temperature was to slow down consumption of the coffee, reducing the demand for free refills.

Please be researched and know what you are talking about before inferring people are retarded. Thank you

Second, this thread caused SE to e-mail Primus and seeing what they can do. Thank you all for you support.

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so what your saying, is the customer wants hot coffee its their right, but if they burn themselves, cuz its hot, its the person who sold its fault

cuz we all know that opening a cup of coffee thats held in your lap with your legs is the most awesome idea


i hate to say it, but thats just another great example of a retarded person.


no accountability for what they did, it cant possibly be their fault they decided to open the cup in an akward position knowing it was hot, and knowing it wasnt the best position to do it in and that there is a possibility it might spill

yeah it sucked that she had that happen, but it was her fault


remember, this is a lawsuit happy society, alot of people welcome this kinda thing to happen so that they can sue, dont be surprised if this wasnt another case of that

lol i looked around, klive retaliated with straight copy pasta from wiki.
if you copy pasta at least give them a foot note! don't pass off what wiki says word for word in an attempt to make it look like you're "well educated and researched" lmao.

i think SE should stick with the "too bad for him" response if it isn't their fault.

If there is even a slight chance to get money out of it, people sue for everything possible.
No I don't think a microwave needs a sticker saying "please don't attempt to dry your cat in it" but some woman did it, so now we have these labels on our microwaves.
When I buy a set of knives, it's not bad costumer service if they don't tell me "You might get injured if you try to swallow them." just because someone might fail as a human being and do it.
And it's especially not bad costumer service if the text on my food's package says "Remove foil before eating." but I still eat it and maybe have to go to the hospital afterwards. After all, I even got warned.
Which is basically what SE did with this whole server merge thing; they warned us we might not be able to return to our default server if we are stupid enough to pick a different one even though we want to stay on the default one.

Maybe, with a extremely small chance, it is SE's fault; out of the thousands of players of FFXIV they moved one person wrong. In that case, after an email to the Costumer Support, they'll notice and change it.
If they cater to someone's dumbness though, I'll lose all faith in SE.
I'll send an inquiry to transfer me back to Sargatanas out of protest, and then say "Oh I read the server names wrong, I actually wanted to go to Masamune.." and so on.

Sure, even if it is his own fault, I feel bad for your friend.
But if SE helps one person like this, there is no limit. Everyone else will be able to refer to this case and say "You helped him, you can't refuse to move me to the server I wanted to go to either!"
Because treating costumers differently would really be bad costumer service.

Damn, are people still talking about coffee. Guess its better then the op's proposed topic.

Quote:

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Originally Posted by syntaxlies

Damn, are people still talking about coffee. Guess its better then the op's proposed topic.

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I was talking about microwaves and knives and foil and even tried to bring the topic back to FFXIV, I'm not talking about coffee!:mad:

Quote:

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Originally Posted by TheVedis

so what your saying, is the customer wants hot coffee its their right, but if they burn themselves, cuz its hot, its the person who sold its fault

cuz we all know that opening a cup of coffee thats held in your lap with your legs is the most awesome idea


i hate to say it, but thats just another great example of a retarded person.


no accountability for what they did, it cant possibly be their fault they decided to open the cup in an akward position knowing it was hot, and knowing it wasnt the best position to do it in and that there is a possibility it might spill

yeah it sucked that she had that happen, but it was her fault


remember, this is a lawsuit happy society, alot of people welcome this kinda thing to happen so that they can sue, dont be surprised if this wasnt another case of that

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The lawsuit wasn't based on the fact that it burned when spilt, it was based on the extremely high temperature (over industry average) that the coffee was kept at causing extremely bad burning. Sure, it wasn't an awesome decision to open the coffee cup at that place at that time, but it could also be reasonably inferred by McDonald's that such an event was likely to occur with a fair degree of frequency and take that into account when it decided how hot to keep it's liquid. There's also a fun little fact that the plaintiff in this case was awarded far more than she actually asked for (was willing to settle for 20,000 covering the cost of medical bills and lost wages prior to hiring a lawyer, the jury ended up trying to give her 2.7 million based on penalizing McD for about two days worth of coffee revenue and both parties eventually settled out of court for about 600,000).

A far better example (even related to this fast food chain) would have been the "sue McDonald's for causing my obesity"

Can you people just let this troll thread die. Thank you!

Ps: I would like fries with that.

Huh.. i wish this thread to be lock, is making other ppl paranoid on stuff that does not happen. Good for your friend that SE has contacted him, but i do really wish this thread to be taken down/ lock or what ever, because is very misleading from the very beginning <_< although if ppl tend to read from A to Z should they know that this thread it is misleading.

this thread is a waste inb4lock :)

This is just a troll topic for attention. Shut it down. If the story doesn't make sense to begin with it's simply not true.

People keep posting in a troll thread to say shut it down, to get their post counts up? idky. the best way to end a thread is to not post in it at all... that said, while its totally off topic why should it get closed? its makin me smile to read it! there's no major trollin goin on, just little "lol" stuff.

Quote:

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Originally Posted by Peptaru

People keep posting in a troll thread to say shut it down, to get their post counts up? idky. the best way to end a thread is to not post in it at all... that said, while its totally off topic why should it get closed? its makin me smile to read it! there's no major trollin goin on, just little "lol" stuff.

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People responding to individual posts within a thread stating a entirely new and insignificant issue is called derailing. Maybe to also get their post count up? We both don't know "y". However, if you liked the thread so far you wouldn't have tried to derail it by indirectly responding to my comment that is, in fact, on topic.

Everyone knows the best way to keep a thread that they like going is to not post a sub issue within the bigger issue of this guy being a sad loser who makes up a ridiculous story for attention.

I never said i wasn't derailing, i said i was enjoying it, so you yet again kept this thing that you don't like going with a response that means nothing lol

Quote:

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Originally Posted by Klive

EDIT:
Monzcarro Beat me to the McDonald's thing... hehe Good work Monzarro

Actually I'm a well educated and researched person. Since you brought up the McDonald's case. I'll show you how un-researched you are.

The plaintiff and the spill incident. The plaintiff, a 79-year-old grandmother named Stella Liebeck, was not driving, nor was the vehicle moving when the injury occurred. While the car was stopped, Mrs. Liebeck, who was sitting in the passenger seat, tried to hold the coffee cup between her knees as she removed the lid. The cup tipped over, spilling the contents into her lap.

The injury. Mrs. Liebeck’s injury was anything but trivial. The scalding-hot coffee caused third-degree burns over 16% of her body, including her genital area. She had to be hospitalized for eight days. She required extensive skin grafts and was permanently scarred. She was disabled for a period of two years. During the ensuing trial, Mrs. Liebeck’s physician testified that her injury was one of the worst cases of scalding he’d ever seen.

The coffee. At the time, McDonalds’ corporate specifications explicitly called for coffee to be served at a temperature between 180 and 190 degrees Fahrenheit. An expert witness testified that liquids at this temperature will cause third degree burns of human skin in two to seven seconds. (Coffee served at home is typically 135 to 140 degrees.)

McDonalds’ culpability. During discovery, McDonald’s was required to produce corporate documents of similar cases. More than 700(!) claims had been made against McDonald’s, and many of the victims had suffered third-degree burns similar to Mrs. Liebeck’s. Yet the company had refused to change its policy, supposedly because a consultant had recommended the high temperature as a way to maintain optimum taste. Some have speculated that the real reason for the high temperature was to slow down consumption of the coffee, reducing the demand for free refills.

Please be researched and know what you are talking about before inferring people are retarded. Thank you

Second, this thread caused SE to e-mail Primus and seeing what they can do. Thank you all for you support.

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Seems like a senile dumbass move to open a cup of coffee that way

Hello everyone!

Thank you all for posting your views on this players difficulty with the upcoming World Merge. We do appreciate the situation that your friend is in. And what we recommend that you do is to have your friend contact the Square-Enix Support Center regarding this issue. Which they can do through This link here. As this thread had become very off topic in the last few pages, we will be closing it down now. Thanks again!

-SQUARE-ENIX MODERATOR