Never got a registration code?

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Originally Posted by PsychicKoala

Well, that or start over on the new account you just made. There's a specific link for reporting this problem to SE, let me go dig it up again.

*Here it is, if you don't care about paying another $30 for it then that would be the easiest way, this could take a while to sort out.

https://support.na.square-enix.com/c...82&la=1&daxx=2

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Yeah I saw that link earlier, but honestly I don't feel like waiting.

However, I have a question: I already have a FFXIV 1.0 copy. I guess that's the copy where I activated my early access code since the Mogstation account says I have the pre-order bonus items there. It also says "14 days left" for some reason.

If I simply renew that account (the account 1) will I be able to continue playing? I will lose the free 30 days but at least I won't need to buy a third copy of the game lol.

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Originally Posted by Remilia_Nightfall

Yeah I saw that link earlier, but honestly I don't feel like waiting.

However, I have a question: I already have a FFXIV 1.0 copy. I guess that's the copy where I activated my early access code since the Mogstation account says I have the pre-order bonus items there. It also says "14 days left" for some reason.

If I simply renew that account (the account 1) will I be able to continue playing? I will lose the free 30 days but at least I won't need to buy a third copy of the game lol.

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If your character is showing up on being on that 1.0 account then yeah, renewing that would work because 1.0 players get the game free. If you can't see your character on any of the service accounts, then you'll have to wait a bit because it's a common issue right now for no characters to show up.

It says 14 days because as a legacy member, you are being given till Sept 9 to play the game for free. I am not sure if Legacy members also have to purchase the game, or if they just have to setup a subscription after that.

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Originally Posted by PsychicKoala

If your character is showing up on being on that 1.0 account then yeah, renewing that would work because 1.0 players get the game free. If you can't see your character on any of the service accounts, then you'll have to wait a bit because it's a common issue right now for no characters to show up.

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I see. In this case, I only see my 1.0 characters and NOT the one I am currently using in ARR.

Does this mean that I will only be able to play with these characters, for now? o_O

Sorry if I ask so many questions, but you seem knowledgeable and very kind :P

Still no code in mail, digital download here in Sweden from spelbutiken.se :confused:

Bought the game from EU SE online store from 8 Juli. No early access code (bought one from g2play) and no registered code so far =/

Do you think it may be the hotmail (Now outlook) problem?

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Originally Posted by PsychicKoala

NOOOOO!!!!! Don't add a new service account, bad bad bad.

There should be an "add windows service button" or an "add ps3 service" button depending on what you want to activate. Make sure you are currently selected on the proper service account if you have more than one. I haven't done this myself as I do not have a code yet, but from everything I've looked at this is how to do it.

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The button you are looking for is the blue one on the bottom left that sort of looks like a gear. If you hover over it it'll say add platform.



@Remilia: That's correct, or you can create a new character under that service account. Otherwise the character you are currently playing in game is now registered to the new service account you just created.

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Originally Posted by Remilia_Nightfall

I see. In this case, I only see my 1.0 characters and NOT the one I am currently using in ARR.

Does this mean that I will only be able to play with these characters, for now? o_O

Sorry if I ask so many questions, but you seem knowledgeable and very kind :P

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Do you see your current character on the other service account? If not then it may still be on your 1.0 account and just not showing up and in that case I wish I could help you more best advice would be to wait for the mogstation to get sorted out.

BUT!!! If you see your current character on your new service account (the one that isn't 1.0), then you can just use that one to play. Although without any of your 1.0 stuff. I know it sounds confusing and it's partly because the whole system is gummed up, simply waiting a few more hours may shed more light on the issue.

Yeh pre-order from SE store, digital collectors edition, no code yet here in UK @ 08:47 BST (British Summer Time).

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Originally Posted by CherryCream

Got mine from Gamestop. Bad move, I know. Still haven't gotten my code either.

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Yep...same here... we may be playing cat-n-mouse with SE and GS to get our items; praying, on my knees praying I do not have to do that; or anyone else, for that matter!