[Data Center USA] Ping increased. Report your changes here.

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Originally Posted by Belhi

Well from the other perspective its "Hey guys I used to take a Segway everywhere and now I actually have to walk and its just impossible."

From the perspective of people who have played quite comfortably at pings at or above 200 its hard for the complaint threads not to sound spoiled and whiny.

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"Hey these people are trying to ask for better conditions because something screwed then up! How dare they! Everyone needs to accept my comfortable misery!"

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Originally Posted by Kuroneko_Jutah

I am not unsympathetic to your plight, just wanted to nitpick a bit: FC transfer is coming, and IIRC SE said anyone transferring to one of the new EU servers they're building will not only do so for free they'll fully refund your house.

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Yeah I mean personally - this doesn't actually effect me and hasn't for a while since I moved to Odin ages ago from Gilgamesh by myself and made new friends, I just wanted to make that point really since I found the OP's view pretty shallow and couldn't leave it alone lol. Glad to hear about FC transfers though, will help a lot of people.

FFXIV responsiveness is awful, and I always felt it could be improved a lot, to the point that high pings would not prevent us anymore to reach the best DPS potential of our job.

Smashing buttons with no response, during what seems to be an eternity, in savage raids, in order to trigger an ability, is very frustrating. It feels like you need to wait for the server permission for most of skills, and it feels dumb, pointless, irritating, and even discriminatory as to why some abilities have such a bad responsiveness and some don't, why can't they all be responsive.

I'm praying since a long time in the hope SE will modify the Netcode in such a way we get full smoothness and responsiveness when clicking buttons, pressing keys. I have some friends who tried FFXIV and couldn't bear its bad responsiveness in fights and they didn't want to give a chance to the game.

High pings shouldn't be an issue with an optimised Netcode, the problem lies within the Netcode, not the pings, as long as they stay below 250ms, anyone could be able to reach the full DPS potential of their job.
This is a serious issue, that we can feel all the time in the game.

I don't even want to imagine what 200ms is like after experiencing the increase from 20ms to 90ms. My opener feels like it's being done in slow motion. It's gross.

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Originally Posted by Shougun

Talking about this field is always a big pia lol, because there are soooo many reasons why you could be experiencing an issue. Definitely support the movement to tighten the ship wherever possible though, like HG you work when I touch you and don't you dare apply your debuff start to reduce damage and then kill me anyways lol.

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used to be a lot worse, like this:
http://i.imgur.com/zgecIfD.gif

It's better now, but still not really 'good'.

That said, there's more than one thing at work here. The game uses a lot of snapshotting (precalculating the outcome), which is usually the gotcha with tank CDs... especially the invulnerability ones. The game already calculated the outcome (you dead), the rest is just watching the animation play out. Pretty much the same with T8 missiles and any other "you must have the correct number of people stacked" mechanic too.

And then, of course, there's plain old animation delays. The usual complaint with Benediction (it's also a factor in the above tank CD snapshotting thing). Many games consider this delay to be the cast time of an ability. FFXIV, you have actual cast times, then another delay as the effect plays out. In the case of mitigation, for it to work, the animation has to have finished and the effect applied before (usually) the tankbuster or whatever's animation has even started. Then add network and tick latency on top of all that.

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Originally Posted by Sousoulsu

Now, my question is: What do you think? Is FFXIV responsiveness about right? Is it sluggish, compared to other MMOs? Do you like that there is an activation-delay between a GCD and an oGCD being available? I've seen people fall into one of three camps:
-They think XIV is a clunky MMO
-They think XIV is fine as it is
-They don't notice the sluggishness I an many other players talk about
I'm wondering how many people really think of this as a problem, and if so, how interested they would be in the game being overall more responsive.

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"-They think XIV is a clunky MMO"
me.
Why I made this:

http://forum.square-enix.com/ffxiv/t...-unplayable%29

and posted this:

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Originally Posted by Ama_Hamada

I was asking for upgraded servers so the processing speeds where faster so I am not releasing fail banes because it takes too long for bio appear on the target. I never asked for a relocation.

Here is why I was asking for upgraded servers and nothing of this effect was fixed, so just makes it worse the higher ping you got:

Deleting server tics (what game does this? my god and I think it effects BLM the most because of mp returns?)
Having dots appear like they should. Once I cast bio, then use bane, bane should transfer the bio, no reason for dots appear so slow. BRD also suffer from this and maybe some other jobs.
Lustrate/Benediction/hollowed ground/ Holmgang/ living dead are too slow.
All abilities are too slow and runs into clipping too much, meaning once i use an ogcd, I try cast a ocd, there is too much wait for me to wait for before I am allowed to release the ocd
Hitting abilities and failing to use.
Going with ^ hitting cleric, failing to drop, so you hit it twice right after because of that and you still have it on but on cd because it really read both taps that time.
Casting blizzard III and hearing the effect but no astral ice (rare)
Killing something when the chain timer is 2 seconds left to go then seeing "time up" We should get 10 seconds like the timer says, not 7.
Leve time bonus, same as ^ if you complete it say 15:02 you do not get the time bonus.
Lower queue tines when entering the sever
When something is dead, it is dead, do not let us keep using CDs on something dead.
When something is stunned it is stunned, do not let things still hit us 1 second after it got stunned.
Holy stun effect is slower then molasses
expanded fixes on inventory issues.

This is why I wanted new servers and so far nothing is announced in fixing these issues other then a tiny space increase, that does not fix the problem.

If the above is fixed maybe the game is completely playable 200 ms and under, but it just has too much delays right now.

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Game is too slow, even if you are at 20 ms.
I also made this thread on this issue because people called it animtion lock:

http://forum.square-enix.com/ffxiv/t...me-too-slow%29

As an EU player on an NA world, I've had no major issues even after the server move. I really don't understand all this nonsense about how NA players suddenly can't weave their job skills because of the ping. Honestly, I've been weaving like nothing changed so if NA players much closer to the server (than EU ones on NA) are having issues, surely this is an internet problem and not a server one.

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Originally Posted by SteadiestShark

For YEARS, EU players had no choice but to pick NA-located servers and there was absolutely no indication that they'd ever relocate the "EU" servers until not too long before it happened either.

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That is irrelevant outside of trying to insert whatabout-ism into this discussion.

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So you're being kind of a dick to people that (god forbid) want to stay in the friendships that they have created and nurtured for those years.

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Actions performed wholly by choice. I've raided with people from NZ, AU and the EU while playing on a West Coast WoW server (with better response times than what I've seen since this move), so I know the adjustments they had to go through to play with my guild at the time. That being said, they were fully aware of what they were getting into, and were willing to bite the bullet despite the geographic disadvantage because they wanted to hang out with us.

That is entirely different, as despite being closer to the server, we have server response times doubling after the relocation. Definitely not the same as a person in AU or EU choosing to play on an NA server. So going "well, I'm much further from the server than you are and sucked it up all of this time, so you should too" is also a dick thing to say, since the context and source of the problem are very different. Save that for a person from NA complaining about pings to EU or JP servers (a scenario where the situation would be remotely comparable).

Note: To stay on topic, I've noticed some things being a bit...sluggish since the servers went back up.

everyone complaining it's not central seem to have forgotten about their Hawaiian and Alaskan brethren.

Well this WTFast seems interesting...

Doesnt make sense how a VPN could be faster then then directly connecting. If that is the case. Is it possible ISPs havent routed everything to the new change? Which case who is the point of contact? SE server IT dept or our ISP? Which case this info given to us by SE could be helpful too.

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Originally Posted by PuttyKat

everyone complaining it's not central seem to have forgotten about their Hawaiian and Alaskan brethren.

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The ideal thing would really have been east coast and west coast servers.

Good post to get straight to the heart of the issue.

It would be great if Square thinks about long term revenue by maintaining a decent game rather than short term cost cutting for a data centre which doesn't make geographical sense (even if we are only talking about NA players).

FFXIV performs well in several areas, but playerbase treatment is still lacking vs other games / developers

Then again, maybe I'm just an idealist wanting the best thing for everyone.

14 hops now.... coming from VA Beach side of the East Coast. Looking at this report as well as a couple friends who are on Level 3 data backbone when they tested. It seems the latency goes down once we get onto the servers backbone itself. Congestion? Something else? Who knows.

2 8 ms 7 ms 7 ms 10.2.208.1
3 8 ms 8 ms 8 ms 100.127.40.86
4 9 ms 9 ms 8 ms 172.22.51.66
5 13 ms 30 ms 14 ms ashbbprj02-ae2.0.rd.as.cox.net [68.1.4.139]
6 15 ms 15 ms 19 ms ae-26.a02.asbnva02.us.bb.gin.ntt.net [129.250.194.149]
7 89 ms 89 ms 90 ms ae-69.r05.asbnva02.us.bb.gin.ntt.net [129.250.5.191]
8 15 ms 14 ms 15 ms ae-8.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.23]
9 88 ms 85 ms 87 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
10 89 ms 90 ms 90 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
11 92 ms 88 ms 91 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
12 98 ms 89 ms 89 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
13 90 ms 88 ms 89 ms 204.2.229.234
14 89 ms 90 ms 96 ms 204.2.229.106

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Originally Posted by Kurando

As an EU player on an NA world, I've had no major issues even after the server move. I really don't understand all this nonsense about how NA players suddenly can't weave their job skills because of the ping. Honestly, I've been weaving like nothing changed so if NA players much closer to the server (than EU ones on NA) are having issues, surely this is an internet problem and not a server one.

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Issue is, we were told centralized. Which in USA ever since the days of Diablo 1, Ultima Online etc... having "East and West" coast servers DID matter. So having one mid central as was told. Fine, we would all be in the middle.

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Originally Posted by Zigabar

I imagine he would say something similar to what he said in response to the Diadem outcry:

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Or.... he might say this. (And I post this of course in Jest <3 Yoshi)
http://i.imgur.com/99IoXc4.png?1

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Originally Posted by PuttyKat

everyone complaining it's not central seem to have forgotten about their Hawaiian and Alaskan brethren.

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Not everyone will have the best connection, but that shouldn't be the reason that people should be complacent with this.

Southern Illinois (right on Kentucky border)
Was about 100-120ms depending before.
70-75ms now, despite being about the same distance away (?).

Melbourne, Australia to Aether (Midgardsormr)

Before move: 260ms w/ WTFast.
After move: 275ms w/ WTFast, 200ms connecting normally.

Apparently my ISP routes better than WTFast now. /shrug

Went from 100 to 210, and 180-185 or so with a vpn

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Originally Posted by Silkerin

i will try with a vpn later, before the move i usually had 110 with a vpn, i wonder how it will go now tho, if it doesnt get better with a bit of time and if the vpn doesnt fix it much, i will just stop playing.

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What vpn you use and how you configurate it?

I currently reside in Miami,Florida . I had no idea what my ping was before the servers move but the game played just fine.

Now I check the ping after the server move...getting 115-120ms average. Game is still playable but Ninja mudras feel slightly laggy than before. Not exactly game breaking but it still feels like a small downgrade.

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Originally Posted by Takamorisan

"Hey these people are trying to ask for better conditions because something screwed then up! How dare they! Everyone needs to accept my comfortable misery!"

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I am not miserable. That is kind of the point.

Hey, I am trying to sympathise. No one likes it when things are lost. That's why nerfs are never popular with the people being nerfed even when they are fair. However the server move was needed and honestly I am not sure they could have done it without effecting people to some extent at least. Feel free to vent but really its probably unrealistic to expect any dramatic responses to this issue immediately cause as I said, the game is still very playable.

Hopefully they will consider this issue and look at ways of improving things. I certainly won't complain because that would be beneficial to me. But such changes take time, investigation and resources and SE generally doesn't talk about things till they know its going to work since people generally take anything said as a promise. Add to the fact they will be pretty busy with the whole expansion thing and making sure all the new server set up is working fine, plus the inventory upgrade they are planning, and we likely won't see any real progress on this issue for at least months.

I get your pissed and sure, make a point of wanting better but from those used to this, our point is that the game is quite playable and enjoyable still and this move was needed. The reality for at least probably the rest of this year is that you will need to adapt if you want to play the game.

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Originally Posted by Aethaeryn

Go read the big ping thread on reddit

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If I ping the address in that thread, I get a ping of around 230. From Europe.

I went from 64 ms to 54 ms. Texas here. Hardly a change.

Honestly speaking unless you're a progression raider that provides top percentile numbers, it's not a big deal and it's not going to ruin the game for you.

Basically... the new servers are close to Silicon Valley. Just outside of our "this stuff is silly expensive so sucks to be you" radius of influence, in Sacramento.

That is basically the best bang for your buck you can get unless you go to Mexico (Guadalajara) or Canada (Montreal) and get... almost as good...

Anywhere else, except maybe Seattle... is going to be subpar.

Like it or not, the USA is a bit of a technology backwater, that has the odd distinction of also having the technology 'capital' of the world... in the form of the San Francisco Bay Area. But we are a bubble, and even we have sub-standard internet compared to basically everywhere but perhaps Syria...

There just are not good choices. The USA is too big and too unwilling to invest in infrastructure, and sees the internet as a matter of 'private business' rather than as a 'common utility' so we just... don't keep up with what everyone else is used to...

Moving to a 'central location'?

This "IS" the central location. Not geographically, but in terms of infrastructure.

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Originally Posted by Mysticales

Issue is, we were told centralized. Which in USA ever since the days of Diablo 1, Ultima Online etc... having "East and West" coast servers DID matter. So having one mid central as was told. Fine, we would all be in the middle.

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I'm not sure that players were ever told that the servers would be centrally located. Even the official post regarding the move only states that they would stay on NA soil, nothing about mid central.

http://forum.square-enix.com/ffxiv/t...ter-Relocation

Making a fuss about an on-going problem only when it's an inconvenience to you.

Plenty of people on the west coast had to deal with subpar pings before and now the shoe is on the other foot.

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Originally Posted by Sousoulsu

snip.

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It definitely seems to queue following abilities with a lower percentage of the internal cooldown than other MMOs, such that throughput/uptime is penalized at a surprisingly low ping (~80+) compared to the game's GCD (not to mention its tickrate...). The amount of commands it drops also seem fairly high. Without WTFast, I get several per fight, whereas I have no memory of any input loss outside of massive lag spikes in WoW across many years of play, and have seen very, very few in BDO, BnS, GW2, PSO, etc.

I'm not sure which annoys me more, honestly, the polling frequency / tickrates and however that might restrict the kinds of mechanics we might eventually see (e.g. fading percentile effects), or how long we're waiting for each confirmation in order to queue consecutive abilities. Overall, it feels sluggish. Not badly so at sub-100 ms, just comparatively.

No thank you.

There is, LoL servers have a central location.
http://i.imgur.com/2y5aX76.gif

There is no logic behind california beside saving cost.

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Originally Posted by Fourbestintoner

Downgrade for Canadians.
Downgrade for east coast.
Downgrade for EU.
Downgrade for South America.
Upgrade for west coast.

No wonder they didn't want to tell us beforehand.
I should thank Yoshi for removing a job from my list of choices to play, in order to simplify my experience.

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You're focusing too much on the ping. Which isn't everything. The change has removed level 3 from many people's route and that's a much more important factor. Level 3 has been the cause of countless connection issues with XIV and when the data center was in Montreal, many people had to suffer through it. If the change has removed level 3 from yours then you're going to see a huge improvement in stability and reliability, long term.

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Originally Posted by Duelle

Snip

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I think you missed the point that I was trying to make entirely... and are still ignorant to the situation faced by EU players for FF14. It's a different beast entirely compared to your other example since they were forced onto a NA-located server from day 1, rather than making a conscious choice to handicap themselves. It was only in the last year where the EU servers actually moved to the EU region, and there were no free transfers offered to EU players playing on NA servers. Essentially, they were blindsided and had to weigh up keeping the friendships and FCs that they had spent the last few years forming, or having a better ping.

I was never telling any NA players to suck it up at any time and that was completely misunderstood.

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Originally Posted by Onshinn

Sitting at 163ms for me. In-Game interactions takes 3 secs latency, dodging stuff in Dun Scaith I have to foresight 3-5 secs in advance

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Whilst I'm sure it's laggy for you, 3-5 seconds is just hyperbole....... or at least I'd hope it is. :s

As someone said before, using VPN + sub + retainers makes the game expensive to sustain, playing from Brazil. Some people use the Steam version to pay the sub and Steam's USD to BRL conversion makes the sub affordable and they also avoid taxes by doing that. Still, for us early adopters who have been playing the game since launch it sucks because we can't get that option and have to pay for all the services in dollars. As an early supporter, I got the shaft, but I chose to overlook that since I love the game so much.

As for the ping, I got excited because inside my housing ward I could do things with my opener that I NEVER could do before, but then I saw on reddit that the housing wards respond differently to player input. I tested on SSS and I am losing from 2 to 3 GCDs on openers, depending on the class. The cumulative clipping will eat several GCDs in the course of a fight, which basically destroys any plans that I or fellow Brazilians had of raiding seriously in Stormblood.

Continue:

I literally spent most of my morning crying because Final Fantasy XIV has been a huge part of my life now, but I just can't settle for being mediocre at best. Without VPN I'm getting 330ms and with VPN anywhere from 180ms to 200ms. Red Mage is my favorite class in the entire franchise and I was so excited, but my motivation has disappeared in just a few hours. Final Fantasy XIV was the only place where I felt I was good at something and I got that taken away from me just like that.

I will still give the new servers some weeks to settle and see if the situation gets better, but if they don't I am going to have to face the possibility of leaving the game. As much as it makes me sad, I just can't play a game in which I will be constantly reminding myself of how much harm I'll be doing to people that are playing with me.

Prime time right now on Balmung, and I pinged a smooth 288ms.

From 90ms, just three days ago.


Does it affect me? Yeah, it does. Noticeable lag, enjoy raiding? Tough, can't do it. Good thing I like taking screenshots, because until this is fixed, (which I'm sure it will be) that's all I'll be able to do. I've had enough of reading posts saying, "This doesn't affect you." "It doesn't matter." It does matter to the people that it's happening to, so let these people air their grievances so that maybe the devs will see it, and maybe something will be done about it to suit the majority of the player base faster.

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Originally Posted by Dyvid

Sorry OP but this is what I considered unplayable:

http://i.imgur.com/oLZp8hl.gif

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That is something else... And I thought I had it bad when my actions didn't get registered into the game due to packet loss...

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Originally Posted by LunarEmerald

Honestly speaking unless you're a progression raider that provides top percentile numbers, it's not a big deal and it's not going to ruin the game for you.

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That's not a good argument at all. You don't need to have the game to be unplayable for your experience to be soured, and you don't need to be in the top percentile to have a valid point or opinion. The game is accessible to people with multiple interests, but certain changes should only be a big deal to a smaller % of a small %? That's not smart on any level.

Well, since I'm from Drummondville, Québec, Canada, only an hour from Montreal, I knew I'd get screwed regardless.

I went from 11 ms ping with 0% packet loss... to 111 ms ping with 0% packet loss.

Now, as to how much I'll actually see a difference... That's another story.

Although I think the relocation is in a fine place, especially as EU player on NA world, I've yet to have any issues to suggest a problem with it. But let's theorise for moment if SE actually decided to move again to please the complainers.

Such a move wouldn't happen straight away. SE would likely see how the servers would perform after Stormblood releases, not to mention all the additional improvements in the works; increased inventory space, more housing etc. Then we have to consider whether SE owns or rents the new location where the servers are, but regardless of which one it is, they've already invested and would likely give it minimum a year or two before making any thoughts on even thinking about moving again. There are also many other factors that SE would have to consider, so the whole idea of moving yet again just seems pretty ridiculous at this stage.