I already made a post about that, but I will repeat myself for the sake of it.
What you quoted are legal terms. They are different from an actively enforced policy. Everyone knows that.
Of course Square Enix doesn't tell their GM "
you can ban whoever you want whenever you want for no reason, it's in our ToS". But that doesn't prevent them from enforcing a strict active policy. Which is why a lot of people in this thread aere asking Square Enix to clarify how strict their policy actually is in order to know
exactly what's off-limits and what's not so we can compel to it.
In short, saying "
they don't abuse their ToS to ban everyone on a whim, so they won't enforce their new policy" cannot be more wrong. They can do both: not abuse their ToS, but have a strict policy.