DDoS

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Originally Posted by Dante131

okay tell where to complain then ? let me do the job of SE they should complain there ...

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From what I understand, it's a Spectrum node, right? Probably them.

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Originally Posted by Sacae

It is a problem, but you're complaining to the wrong people. Just like the cinema can't do anything about traffic, Square Enix can't do anything about American internet service providers.

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it isn't tho sadly because if my internet provider would be attacked I wouldn't even be able to relog in at all nor playing anything else to and nothing die at all other then 14 so it's server wise so stop saying it's ony end it isn't at all or everyone else ends

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Originally Posted by Nero-Voidstails

it isn't tho sadly because if my internet provider would be attacked I wouldn't even be able to relog in at all nor playing anything else to and nothing die at all other then 14 so it's server wise so stop saying it's ony end it isn't at all or everyone else ends

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If it was server-wise, *everyone* would be forced out of the world you're on, and that's not happening. People have literally tracked where this attack occurs, and it's not on Square Enix's end. Please, if you're going to complain about this, research what is actually happening here, so that your complaints go to the correct party.

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Originally Posted by Sacae

If it was server-wise, *everyone* would be forced out of the world you're on, and that's not happening. People have literally tracked where this attack occurs, and it's not on Square Enix's end. Please, if you're going to complain about this, research what is actually happening here, so that your complaints go to the correct party.

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you seem to misunderstand. You do see that SE themselves post they have problems with DDOs right ? doesn't matter if its their stuff directly or not, they have to care for it period. If they talk to company's responsible for it or do something themselves is none of our businesses. You can defend them all day if you want but even they themselves say they have issues... Please share the tracks of this people who can accurately track where what appears and is not 100% on SEs end. Even if its a problem with the node its SE who have to work out something with them in the end its their deal with whoever.

Besides THIS is the correct party for complains what the heck. since when its a customers businnes to chase what might be the issue of the guys who they are paying. In the end of day the result is stuff isnt working for which people pay hard earned money get this into your head. But feel free to share your stuff in here and show all of us where the problem is. I can tell you if 14 is the only thing have problems with SE posting like every second day they had problems, then its not on users side. So if its an attack to the nodes or the network provider or whatever the heck you think it is, it will still be a SE problem to solve. Its their service which they have to maintain.

In the end i dont care at all i dont play on NA / JP i have no issues i just hate it when people think they can come in here type its not SE problem even if it is. white knighting for them will bring you nowhere. Feel free to prove me wrong show me how SE prevents this how good their Load balancers working how everything is redundant and its clearly out of their hand. I mean i know they have rate limiter which is fine but whats with the rest how modern is this stuff. Do they have CDN ? Are the nodes protected ? who knows oh yeah the small indie company which have to deal with it. Is there any monitoring ? there are so many ways to prepare for stuff like that. share to us how all of that is set and SE talking and trying to solve it somehow with whoever if you know that so well.

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Originally Posted by Sacae

From what I understand, it's a Spectrum node, right? Probably them.

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It's not Spectrum. It's Nippon Telegraph and Telephone Corporation (NTT).

NTT is a Japanese telecommunications company, and it is why SE picked them, even in NA, to be their ISP for FFXIV.

Because its a Japanese company, SE will never hold them accountable for their trash service and garbage nodes, so they blame others instead.

https://forum.square-enix.com/ffxiv/...server-network

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Originally Posted by Jojoya

Sounds like people need to stop talking about "brainrot" and go back to school for lessons in critical thinking.

No, they are not responsible for anything and everything that could interrupt your connection to the service. SE is responsible for keeping their servers running and they've done that.

You are responsible for your connection to the service. SE has no control over how you choose to connect.

Fix your connection problem. Start with your ISP to see if they will route your connection around the trouble node. If they won't do that, you can use a VPN service to reroute it yourself.

Or you can keep complaining in the forums about this and get nowhere because there is nothing wrong with the game servers. This is your problem, not their problem.

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If anyones going back to school for critical thinking, it is going to be you.

If it's not SE's problems, then they would not be "Implementing counter measures". If it were my problem, I would be having disconnecting, interuptions, and loss of service on the many other games I play. The fact is, I do not have those issues on any other game. The problem is Square Enixes, not mine. But do go on and defend a billion dollar company that has the resources to fix all the issues you self proclaimed "Experts" seem to know so much about. And when you disagree with me again, feel free to attack my free company and its members like you did last time.

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Originally Posted by Archeron

If anyones going back to school for critical thinking, it is going to be you.

If it's not SE's problems, then they would not be "Implementing counter measures". If it were my problem, I would be having disconnecting, interuptions, and loss of service on the many other games I play. The fact is, I do not have those issues on any other game. The problem is Square Enixes, not mine. But do go on and defend a billion dollar company that has the resources to fix all the issues you self proclaimed "Experts" seem to know so much about. And when you disagree with me again, feel free to attack my free company and its members like you did last time.

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wait he attacked your fc members ???? if thats true then wow great community nice person i guess. please tell me thats wrong

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Originally Posted by Dante131

wait he attacked your fc members ???? if thats true then wow great community nice person i guess. please tell me thats wrong

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Without any context or proof I’m gonna say “sure jan”. It’s a big accusation to throw out there.

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Originally Posted by Dante131

wait he attacked your fc members ???? if thats true then wow great community nice person i guess. please tell me thats wrong

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They got upset one of my FC members was also using the forums so decided to openly tell everyone to look into my FC and its lodestone on a housing thread and my FC got some very kind messages from people who disagreed with me LOL. I have a very low opinion of them as a result, I had to swap my displayed character on the forums and I'm not surprised they're white knighting for Square Enix, and I wouldn't be surprised if it happened again.

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Originally Posted by Sotaris

Without any context or proof I’m gonna say “sure jan”. It’s a big accusation to throw out there.

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agree but sadly it wouldnt surprise me anymore not the first case

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Originally Posted by Archeron

They got upset one of my FC members was also using the forums so decided to openly tell everyone to look into my FC and its lodestone on a housing thread and my FC got some very kind messages from people who disagreed with me LOL. I have a very low opinion of them as a result, I had to swap my displayed character on the forums and I'm not surprised they're white knighting for Square Enix, and I wouldn't be surprised if it happened again.

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well ill be as fair as i can be i am sorry for you if thats true. if People go out to this level you know who is right. Well i cant judge since i was not there but yeah if its true the person knows who they are.

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Originally Posted by Archeron

They got upset one of my FC members was also using the forums so decided to openly tell everyone to look into my FC and its lodestone on a housing thread and my FC got some very kind messages from people who disagreed with me LOL. I have a very low opinion of them as a result, I had to swap my displayed character on the forums and I'm not surprised they're white knighting for Square Enix, and I wouldn't be surprised if it happened again.

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Can you link the thread? Otherwise it sounds like you're just crying wolf and it's a he said she said situation.
Your profile doesn't help to give a good first impression. You sound like a happy sound person.

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About Yourself Sleuthing around on my profile for dirt isn't getting you anywhere. Why don't you try using an AI to generate a response for you?

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Originally Posted by Sotaris

Can you link the thread? Otherwise it sounds like you're just crying wolf and it's a he said she said situation.
Your profile doesn't help to give a good first impression. You sound like a happy sound person.

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I have the thread (Or whats left of it) here much of which the moderators pruned due to it getting rather spicy. https://forum.square-enix.com/ffxiv/...purchase/page5

I don't care what impressions anyone has of me. I provide feedback, and discussion on topics I care to discuss. If that offends someone to the point of digging through my profiles, I'm going to leave a snarky surprise at the end of their treasure hunt as a reward. I don't need the validation of others. :-)

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Originally Posted by Archeron

If it's not SE's problems, then they would not be "Implementing counter measures".

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this logic is like, the car company installing an airbag because the driver crashing for whatever reason they doing were the company's problem.

No, it's not their problem, but they still trying to better the driver's safety whenever they got in problem.

Interesting:
https://forum.square-enix.com/ffxiv/...ance-(Oct.-7-8)

It can be, that this is the fix for the DDoS-attacks.



Cheers

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Originally Posted by Bellybell

this logic is like, the car company installing an airbag because the driver crashing for whatever reason they doing were the company's problem.

No, it's not their problem, but they still trying to better the driver's safety whenever they got in problem.

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yeah good guys of car companys they are do it just because not because the law is like that or it would sell well. you get the idea i guess

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Originally Posted by Archeron

I have the thread (Or whats left of it) here much of which the moderators pruned due to it getting rather spicy. https://forum.square-enix.com/ffxiv/...purchase/page5

I don't care what impressions anyone has of me. I provide feedback, and discussion on topics I care to discuss. If that offends someone to the point of digging through my profiles, I'm going to leave a snarky surprise at the end of their treasure hunt as a reward. I don't need the validation of others. :-)

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after i read the comment not everyone ownes a pc i know who has the technical understands for the DDOs topic lol

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Originally Posted by Dante131

Okay dude I have enough of this. I understand you want to defend a big company, but saying that DDoS attacks are solely the players' problem isn’t fair or accurate. DDoS attacks target the game servers, which are managed by the company. Players don’t have the ability to prevent or defend against these attacks, and it’s unrealistic to expect them to.

It’s the responsibility of the company running the game to invest in proper security measures to mitigate these attacks. Things like DDoS protection services, server redundancy, and better network infrastructure are all within the company's control. Players are here to enjoy the game, not manage the server security.

While it’s unfortunate that these attacks happen, the company needs to take action to defend its players from them. Blaming the players who are affected by these disruptions doesn't solve the problem or make the gaming experience better. If the servers belong to another company trust then they still manage them, hell even if not they pay money that speeks louder then words. You can't tell me they can't do anything about it, they simply don't want to because other stuff is " more important " for them.

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Let me state this again and in bold.

The most recent DDOS attacks have not been targeting the game's servers. If they were targeting the game servers, all players using the targeted servers would be getting disconnected. This is not happening. It is only some players being affected while others are able to play as normal.


What has been getting targeted is a node in the national internet infrastructure that a lot of the FFXIV traffic passes through depending on where the player lives. I live in CA. I'm not being affected at all. I have been able to play without disruption. My cousin's family lives in CO. Watching them connect and disconnect has felt like a game of Ping Pong at times because they are affected. A friend who lives in IL has also been affected but unlike my cousin's family, he has a VPN. He gets disconnected, he boots up his VPN and routes around the issue. He is then able to play without a problem.

SE cannot do anything against a DDOS attack that is occurring outside of their sphere of control and influence no matter how much you want to blame them. All they can do is notify the companies that operate the national internet infrastructure that traffic to their servers is being affected by an outside attack and let players know that they may have problems connecting to the game due to that attack. They can do nothing about the attack themselves because SE is not responsible for your internet connection. They are responsible for the game servers and the game servers are running just fine.

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Originally Posted by Dante131

okay tell where to complain then ? let me do the job of SE they should complain there ...

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Complain to your ISP since you're paying them for your internet connection and you're not getting connected.

SE does report to the companies responsible for maintaining the nodes but that's all they can do. They can't magically fix what they do not own or operate.

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Originally Posted by Dante131

after i read the comment not everyone ownes a pc i know who has the technical understands for the DDOs topic lol

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Which is a large part of the problem. The average consumer doesn't have a clue what's happening so they jump to conclusions about who is responsible for fixing things.

Right now, SE is not the party responsible for fixing the problem because it is outside of their control.

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Originally Posted by Larirawiel

Interesting:
https://forum.square-enix.com/ffxiv/...ance-(Oct.-7-8)

It can be, that this is the fix for the DDoS-attacks.

Cheers

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SE can't fix the DDoS attacks directly because they aren't targeting their data center, which is in Sacramento CA. The DDoS has consistently targeted the large business ISP NTT, usually the San Jose node, but also previously a node in Arizona.

What SE *can* do, and what I'm hoping they're doing in this case, is adding in a second backup ISP that they can switch over to when NTT is getting ass blasted. It's pretty much the only mitigation strategy that will work.

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Originally Posted by Catwho

SE can't fix the DDoS attacks directly because they aren't targeting their data center, which is in Sacramento CA.

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It depends. If they upgrade their 1 MBit network hubs to 10 GBit switches then they will be able to mitigate it. :)




Cheers

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Originally Posted by Jojoya

I live in CA. I'm not being affected at all. I have been able to play without disruption.

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Ahhhhh, ok see now that makes sense for me. I'm also west coast and haven't been getting dropped at all, but have been seeing the DDOS commentary and was really confused. Like I couldn't figure whether it was maybe the time when I was playing or if I was just getting lucky?

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Originally Posted by Jojoya

SE cannot do anything against a DDOS attack that is occurring outside of their sphere of control and influence no matter how much you want to blame them. All they can do is notify the companies that operate the national internet infrastructure that traffic to their servers is being affected by an outside attack and let players know that they may have problems connecting to the game due to that attack. They can do nothing about the attack themselves because SE is not responsible for your internet connection. They are responsible for the game servers and the game servers are running just fine.

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SE uses NTT as their ISP.

SE needs to get up their arse because they have been a massive problem for years. The constant DDoS attacks is just the shiet-icing on top of the garbage dump that is NTT.

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Complain to your ISP since you're paying them for your internet connection and you're not getting connected.

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Complaining to our ISP is not going to help because it is not on our end, nor our ISP's end. It starts with NTT and ends with SE.

I've had 3 different ISPs and each failure point is located on NTT nodes heading towards the servers.

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SE does report to the companies responsible for maintaining the nodes but that's all they can do. They can't magically fix what they do not own or operate.

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Except they've had 4 years of data and complaints on the forums about NTT being an massive issue, and SE does not and will not say anything to them because it is a Japanese owned company.

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Which is a large part of the problem. The average consumer doesn't have a clue what's happening so they jump to conclusions about who is responsible for fixing things.

Right now, SE is not the party responsible for fixing the problem because it is outside of their control.

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Except the average consumer is right in this instance, even if they don't fully understand it.

This is 100% SE's responsibility to fix.... Well, 100% NTT's responsibility to fix their service, and SE's responsibility to find a new ISP if NTT can't get their act together.

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Originally Posted by Jojoya

Let me state this again and in bold.

The most recent DDOS attacks have not been targeting the game's servers. If they were targeting the game servers, all players using the targeted servers would be getting disconnected. This is not happening. It is only some players being affected while others are able to play as normal.


What has been getting targeted is a node in the national internet infrastructure that a lot of the FFXIV traffic passes through depending on where the player lives. I live in CA. I'm not being affected at all. I have been able to play without disruption. My cousin's family lives in CO. Watching them connect and disconnect has felt like a game of Ping Pong at times because they are affected. A friend who lives in IL has also been affected but unlike my cousin's family, he has a VPN. He gets disconnected, he boots up his VPN and routes around the issue. He is then able to play without a problem.

SE cannot do anything against a DDOS attack that is occurring outside of their sphere of control and influence no matter how much you want to blame them. All they can do is notify the companies that operate the national internet infrastructure that traffic to their servers is being affected by an outside attack and let players know that they may have problems connecting to the game due to that attack. They can do nothing about the attack themselves because SE is not responsible for your internet connection. They are responsible for the game servers and the game servers are running just fine.


Complain to your ISP since you're paying them for your internet connection and you're not getting connected.

SE does report to the companies responsible for maintaining the nodes but that's all they can do. They can't magically fix what they do not own or operate.


Which is a large part of the problem. The average consumer doesn't have a clue what's happening so they jump to conclusions about who is responsible for fixing things.

Right now, SE is not the party responsible for fixing the problem because it is outside of their control.

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Yes let me complain to my european ISP that NTT nodes are the problem, clearly the NTT nodes providers have 0 responsibility nor does SE, yep, you heard it here folks, it's all on our ISP's !

Maybe for once in your life, hold SE accountable for their own shortcomings, and also for their lack of action, and also the NTT provider. It's really not that hard.

I am tired of this. People will always find some BS for white knighting because SE really needs that. I assume we just have to accept this situation and stop trying, because as long as enough people pretend that SE is an indie company that needs protection at all costs, nothing will change. But funnily the guys who are arguing for SE literally proved my point from some posts ago. People who defends them are not affected. i am done with discussing. Sadly the one guy picked some parts of my comment besides the technical parts because... i dont know actually. From my perspective people tried others are fine with paying for nothing so moving on. There will be a day people will remember all of this and make a decision some already did.

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Originally Posted by PassinLay

Yes let me complain to my european ISP that NTT nodes are the problem, clearly the NTT nodes providers have 0 responsibility nor does SE, yep, you heard it here folks, it's all on our ISP's !

Maybe for once in your life, hold SE accountable for their own shortcomings, and also for their lack of action, and also the NTT provider. It's really not that hard.

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So then post your traceroutes showing that NTT is the current problem. It's not something I can do since I'm not having any problems. If you show the proof, then I'll be happy to hold SE accountable.

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Originally Posted by Jojoya

So then post your traceroutes showing that NTT is the current problem. It's not something I can do since I'm not having any problems. If you show the proof, then I'll be happy to hold SE accountable.

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Arent you the one saying that everyone here is wrong ? Then prove it yourself.

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Originally Posted by Jojoya

So then post your traceroutes showing that NTT is the current problem. It's not something I can do since I'm not having any problems. If you show the proof, then I'll be happy to hold SE accountable.

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https://forum.square-enix.com/ffxiv/...server-network

Here ya go. 1520 comments.

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Originally Posted by Dante131

yeah good guys of car companys they are do it just because not because the law is like that or it would sell well. you get the idea i guess

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do you think the first airbag happen when there's this law you talking about?

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Originally Posted by Sotaris

Unlikely, DDOS is out of their hands. You could make a ticket to the support I suppose.

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wrong....

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Originally Posted by PintyMcEars

you agreed to the ToS

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so lets say you agree to a bank Terms and conditions , one condition being they arent responsible for losing your money in case of a hacking....basically will be like "thats it Folks! better luck with the next bank bye moneeeey"...you lose it because you agreed to that...

and before you say aaanything like those two are different scenarios , remember..you're paying for a service , KEYWORD : PAYING ,meaning you're exchanging money for services and/or utilities.

swear people like you is why companies and corps think and believe they can do w/e they want with customers....

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Originally Posted by keichirou

wrong....

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Care to elaborate or challange my comment?

You can't compare a video game TOS with a bank, that's pretty silly.
A bank has insurance and laws to abide. You not able to login due to a DDOS is not comparable.
Not able to login to the bank due to a DDOS, is comparable. It happens.

They swapped to NTT because it was cheaper. They cheaped out instead of buying good servers or using reliable services. That's why this game gets DDoS every second now.

Chloe

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Originally Posted by PintyMcEars

you agreed to the ToS

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Depending of your country, ToS can have no legal value....

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Originally Posted by MisterNublet

https://forum.square-enix.com/ffxiv/...server-network

Here ya go. 1520 comments.

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Thank you.

So yes, SE needs to suck it up and get rid of NTT as their service provider. That problem should not have been allowed to continue.

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Originally Posted by YouMayNot

They swapped to NTT because it was cheaper. They cheaped out instead of buying good servers or using reliable services. That's why this game gets DDoS every second now.

Chloe

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Haven't they used NTT for years though?

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Originally Posted by Sotaris

Haven't they used NTT for years though?

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Yes, and it has been a problem for years.

I believe they switched to NTT not that long after they moved the NA data center from Montreal to Sacramento.

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Originally Posted by keichirou

so lets say you agree to a bank Terms and conditions , one condition being they arent responsible for losing your money in case of a hacking....basically will be like "thats it Folks! better luck with the next bank bye moneeeey"...you lose it because you agreed to that...and before you say aaanything like those two are different scenarios , remember..you're paying for a service , KEYWORD : PAYING ,meaning you're exchanging money for services and/or utilities.

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Except the fact that they are two completely different scenarios is important. You can't say "just ignore how my analogy is completely non-sensical so that I can say it makes sense" and expect to get taken seriously. The better analogy someone posted earlier in this thread is that you bought tickets to a concert, but there was an unrelated traffic jam outside your home preventing you from getting to the concert, so you demand that the concert venue should give you a refund. Yeah, that's not going anywhere...

Lol, since they have upgraded their network equipment, no "DDoS attacks" anymore. xD



Cheers

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Originally Posted by Larirawiel

Lol, since they have upgraded their network equipment, no "DDoS attacks" anymore. xD



Cheers

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This proves what everyone already knows: the DDoS are fake, their servers are failing because the battery is running out, so they need to unplug the servers to charge it every once in a while and hope no one notices.

Chloe

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Originally Posted by YouMayNot

This proves what everyone already knows: the DDoS are fake, their servers are failing because the battery is running out, so they need to unplug the servers to charge it every once in a while and hope no one notices.

Chloe

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thats kinda funny xx)