7 days of Free Game Time due to Congestion.

I am happy with the 7 extra days and possibly more if the congestion keeps happening. Till then I'll just play something else.

Quote:

---

Originally Posted by Naiw

And you obviously know nothing about the legislation in some countries I see, something being online or not doesn't matter; it's the _service agreement_ between the _paying customer_ and the _service provider_ that matters, neither does it matter it's "just a game", a service should be available to those who purchase- no where in the contract does it state that the game is only available at off hours if that was the case it should have been written in the contract we all agreed to when we signed up.

---

And i'm certain that the service agreement got them covered.

Quote:

---

Originally Posted by Lihluh

Want to thank you Yoshida-san and the whole Team :)

---

Agree although this situation is nothing to do with Yoshi, this is down to Square selling and continuing to sell far more early access to a service they quite clearly can not provide

Sorry Raiya i don't agree, their is so call 25million peeps playing this game, that requires you to pay to play. With all that money coming in, it is no excuse not to be ready for what has now been for quite awhile people moving from wow to ffiv in the last few months alone, so server stress had already increased. They should of had the foresight to be ready for endwalkers release being it pre-order or not. I haven't myself played ffiv in a few years as money was tight for me after loosing work but I have now been able to start again. Today I have spent all of it to log in and so far for 10hours all I have got down the line is 2002 when the queue get down to around 3000. So to say they did everything humanly possible is no ware near what should of been planned ahead of time in the first place, and like overs a 7day of free play is tbh an insult to the fan base.

All the "they should've prepared" folks don't seem to understand the timetable involved in actually preparing.

Like. We know they're getting OCE data center up and running, but plagued by delays. Do y'all honestly think they only started considering getting that data center going in the last year? Getting approval, allocating funds, finding real estate, building the location, acquiring hardware, etc, etc. That shit's a process. One that was already underway. They can't just shift gears in the middle of it to address some new thing cropping up.

Additionally, they've already communicated their intent to further upgrade existing servers, again plagued by delays due to travel restrictions.

"They haven't done anything since ARR! They've learned nothing!" Yo, if this much traffic were trying to get into ARR, everything would be on fire. They've added servers, split data centers, modified processes. Anyone claiming they've made zero effort to improve is clearly far too short sighted.

Quote:

---

Originally Posted by Sotaris

And i'm certain that the service agreement got them covered.

---

Ah so you believe a company stands above the legislation? Yeah we'll see, as I said if this is not resolved by x-mas I think shit will hit the fan.

I expect things will be semi-stable by Christmas. Even then, this happens even with the best of talent and hardware availability.

Hopefully it gets worked out soon. Spent like 3 hours today trying to login and kicked out to 2002 after ~30 minutes a couple times. Got down to "Players in queue: 1" and sat for a bit (5 min roughly) - getting very nervous as it just kept blinking. I was approaching the 30 min point again so concerned for good reason. Got logged in... adventure was just a hair under 3 hours and about 15-20 login attempts failed with 2002. (Some attempts immediately, some delayed after picking character).

The babies got their bottle and yet some are STILL crying.

Quote:

---

Originally Posted by Zileth

Erm...... No there has not been this big of an issue at each expansion lol but try again please......

---

The only Expansion I've played that didn't have massive issues was Shadowbringers If I remember correctly. Stormblood had massive que times and then the ever fated "Raubahn Savage" which actually prevented people from progressing in the MSQ. HW had bad que times. EW suffers the same fate :/

Quote:

---

Originally Posted by Kes13a

and there it is..

faulty numbers and math.

this is not the WoW you came from. FFxiv does not have 6 million concurrent active users.

if you were around earlier in all this, you would have seen a letter in which they stated they were unable to get hardware even ABOVE MARKET VALUE.

I know you are just venting, but gathering information and knowing what happened before you joined us, would be helpful in not making you look.... uninformed. in case you are not aware, there is a pandemic as well thats going on, it has impacted some things in the world... just in case you were off planet somewhere.

---

Do you believe everything you are told?

Ok, ok. I once went to space and saw a space cow, it mooed at me, was pretty awesome stuff. Ok, go tell your friends.

My guess there doing this because the japanese database is having the same problems. They can quit saying it's because they can't get any new servers from the chip shortage. They have had years to prepair the future database and to got more servers. This game didn't just come out but been out since 2010.

What they should do. Is give continued game time until it is resolved. The official launch time will be worse. Lets get real. I and hundreds of others feel that game creators today have abandoned preemptive measures on launch days. In the past few months alone we have had some of the worst launches in history due to "shortages". Look I get it. We signed a EULA that agreed to have these issues on launch. EVERY mmo in history has had its fair share of hickups. If you agree with the content being released as of yet I feel that this is the reason for the problems going forward. This shouldn't be a common type of releases for games, or rather, expect it to fail. I for one miss the times of hopping into a game on launch day and actually getting to enjoy a bit of content. Occasional bugs or crashes to be hand is fine. But to literally not be able to play content on early access or launch unless I get on at 2am my time. That shouldn't be the poster child for the future of gaming. I for one would like to see the limit of each server cap from the dev team. This would explain a bunch as to why it is limited. I did find a posting saying 18000 logins per server capping at 750 world. I cannot confirm this to be correct. I would personally like to see what the actual parameters are. Also, the response to 2002 error was a cop out completely. Its a typical reference to "its on your end not ours". I for one am hard wired t1 business line with zero drops in sight. So that isn't the issue.

I love my Final fantasy experiences. I love the content. I love the development. However, I don't agree with not being able to enjoy it. My 2 cents on the current status.

cool 3$ of saving baby.

Yoshida-san, you are the best! : 3

This is fair. I expected it to be crazy, but even now it is getting way more out of hand than I thought it would.

They lose nothing from giving away 7 days. I have been proven right after my initial launch post. The launch is atrocious. Not sure if they could have rented servers to alleviate the stress during he main period but they clearly didn't do a whole lot. The main issue remains the queue booting people out and putting them back at the start, an astounding failure in online gaming if you ask me. The game is good at least, very damn good even. Just get up earlier than everyone to play it.

Seriously, 7 days isn't gonna give anyone apart from blind fanatics and apologist of Square Enix some decent consolation. They should have given people Online store credit for glamours and mount. If I was square, I would give everyone 5 pure white and 5 jet black dye along with this 7 days of subs.

Quote:

---

Originally Posted by FFWinner

They lose nothing from giving away 7 days. I have been proven right after my initial launch post. The launch is atrocious. Not sure if they could have rented servers to alleviate the stress during he main period but they clearly didn't do a whole lot. The main issue remains the queue booting people out and putting them back at the start, an astounding failure in online gaming if you ask me. The game is good at least, very damn good even. Just get up earlier than everyone to play it.

Seriously, 7 days isn't gonna give anyone apart from blind fanatics and apologist of Square Enix some decent consolation. They should have given people Online store credit for glamours and mount. If I was square, I would give everyone 5 pure white and 5 jet black dye along with this 7 days of subs.

---

The thing is though that once people get in, the game seems pretty stable, so they definitely put in the right amount of effort on that front. It's just that actually logging in is a dumpster fire, and I can't/won't defend them on that. They did say that they would consider buying the required equipment from scalpers if they really needed to. I think they are to that point, and hopefully they do what needs to be done.