Then they could have added a 5.7 and rolled out job changes, ultimates, housing, races, pvp, new jobs maybe(not sure how they tie in). Let us not pretend they had no options. But I will admit this would have been a really tough decision.
Hmmmmm. Might have something to do with the fact that they built, oh, an entire data center in Europe with the funds, including 12 worlds (at 17,000 population per that's 204,000 additional players who don't have to use the North American data center), and they're opening up a new Oceania data center that will be closer to non-Japanese players in the Western Pacific with the same funds? That particular project was well underway almost a year before WoW turned into a barbeque pit.
Which shows if they had planned for in game growth in NA and EU they would have some new worlds going live. Except either they didn't plan any growth (wow is an anomaly and they don't get blamed for that) or the plan was to see how many more players to stuff on the worlds until the experience started to suffer. You guys believe they don't have road maps planning years down the road?
I say if anything rent some servers until the tide of the game dies down again then return the rented servers. I am surprised they didn't think of this at all. At least the rented servers could of helped with the influx of players
Still see lots of players bypassing the auto afk logout. They should add a report button and have there accounts banned. Keep seeing ones in same place afk and never move at all logout come back the next day and there still there afk.
How would renting servers, then returning them work. I am not exactly sure how it all works but doesn't a server = a world? So say they rented 5 servers per data center, ... how would you convince players to transfer to those new worlds? Players want to play with their friends, with their fcs, and those who have houses sure wouldn't want to move to a new server, especially one that was going to be returned after a few months?
The worlds are mostly stable as they have been since the split in SB. The problem is login server caps at 17k logins. I don't know if they could rent and get them into the system and running in any decent time frame anyways. This ship has sailed probably, players suffer, people will cry some will get sympathy and some will get blamed.
They did plan for growth in NA and EU and Oceania, and those plans were compromised by the Covid-19 virus as well as technology supply-chain shortages throughout the world.
Road maps made in 2019 (when Endwalker was in early development) suddenly became useless in 2020. With the bonfire that WoW created for themselves, road maps became obsolete where server growth is concerned.
All plans for growth, in almost every industry, had to be rewritten this year, given the economic impact of a Pandemic that is still raging in most parts of the world that is not Europe or North America. The clients we work with in IT are in that bind right now in the foreseeable future.
Only one current MMO (that appears to not be doing as well as planned) owns their own Cloud company.
Given my understanding of how such servers typically work, it isn't 5 servers per data center. It might be closer to 25, or 50. Think "how many instances have been spun up for leveling areas at the moment". Each of those instances may have their own servers. There's a reason there's a black screen every time you enter a dungeon, for example. You're actually moving to a different server (virtual or not).
So, would you prefer a release date of July 2023? Or the inconvenience of a bottleneck that allows you to play in December of 2021?
Would you subscribe to the game for another six months of Shadowbringers with no updates? Twelve months? Eighteen months?
Or would you demand a refund. You have until 6 December 2021 to decide about that, you know.
Companies are still filling orders. In fact auto industry wouldn't be so borked if they hadn't cancelled their order. You want me to believe they ordered new servers for NA and EU in 2019 and they have got nothing to show for it two years later. Yet somehow the servers ordered for OCE were delivered. Yes they can't get them running, but they say they have them. They have never claimed to have any EU or NA.
And yeah the road map for all forms of online entertainment were increased not lowered. Which still means we should see some servers. Not enough, god no. Let us play a little guessing game with SE being a company that has most definitely prioritized profits over player experience. They ordered ZERO servers for NA and EU even though they expected growth. Until WoW and New World bottomed out, then they were desperate. What they decided/hoped was enough players might move and they hoped EU, NA,and JPN would be stable once OCE was live. You have been here since 2015 and the way the sub is structured, the cash shop, and the way they have invested in this game.
You are 100% comfortable sitting there being, "It was all covid, SE couldn't have possibly put money ahead of the players." If you 100% believe that then I am sorry and when I see your next post I will erase this and just say you must be right. If someone who has been here from 2015 is 100% life on the line confident, I shouldn't question that. But that is how sure I am they made money over player choices that have lead us here. Do I think it would have been smooth, no. That doesn't mean it couldn't have been better.
Which was well underway before Covid was even a thing. They have had time to upgrade infrastructure.
Here's the part nobody talks about. Historically, Corporate SE is absolute shit. Why do you think it took a cash shop to *allegedly* afford a new data center. The money is there. They just don't wanna allocate funds. They have underfunded the game for quite some time, so it comes as no surprise this all happened.
It's not the Dev teams fault. It's the suits.
Launch was already delayed. The situation does suck but let's stop acting like the game is super unplayable because it is not. Once you are in game it is smooth and there are zero errors. The only issue right now is the error code kicking you from the Q and sometimes losing your place. Other than that this launch is completely fine and it will stabilize in a week or so. I'm not sure why people are threatening to cancel their sub over this but this was to be expected. I'm annoyed too but i'm not gonna act like the game doesnt work once I get in.
Except it actually is unplayable. I have a job where i work long hours as i am sure most people do, so after paying for the collectors edition to it around in a queue in early access, only to get down 4k in said queue and then get dropped randomly every day and not even get a chance to get in and see the new stuff is absurd. Also, this is just early access....like, there is going to be more people on the 7th when full access is a thing....I think personally refunds are due, as everyone payed for the expansion but only people that can sit there all day and keep requeueing get to play.
I think most people knew this was gonna happen. The global supply chain shortage for semiconductors is impacting every industry pretty badly, I do agree they should have upgraded their infrastructure in preparation for the future of the game, that should always be something that's done regardless. Being too reliant on China to supply the world with these has been a hard lesson learned for these industries, and new semiconductor fabrication plants are being built in Europe and the US, but they take a long time to build and are really expensive so there's no easy solution for this at the moment. Hopefully once supply is back to normal they will invest heavily in expanding their servers. They could have delayed the expansion until the summer, when the shortage is estimated to be over, but there would be a massive content drought.
Or, maybe, possible, consider that major company plans and roadmaps are charted more than a year in advance. For all we know, they'd already planned to add more servers to EU to account for predicted growth after OCE went online. As we've seen, actual growth simply outpaced predictions by a large margin due to various factors.
LOL,right, it's obvious what happened here, WoW Bad has somehow managed to displace it's playerbase into causing FF Good to not have good servers for expansion launch
https://frinkiac.com/img/S06E07/1188237.jpg
I think bottom line they should have delayed it a month or two, not two weeks. If they did they would have received more servers, not just a few and would have had a better launch. The quality of the game is far more important than the speed of release and I think far fewer people would be mad about a delay caused by covid than a delay that is un equitable...by that I mean some in and some out. Hold it for everyone, because you know the quality is not there is always the better play.
They didn't care about my ability to give them $75 USD, right? I couldn't piss and moan about how even though I promised to pay them, I can't just now. COVID you know? Microchips or semiconductors or whatever. Maybe on Monday, right? You'll still keep my account in good standing, right? You'll still let me use the product?
Yeah. Right. Somehow when the shoe is on the other foot, it's immediately absurd. I am held to a higher standard than they are. Their business is using our money as an interest-free short-term loan. They oversold and are currently STILL advertising (its on the launcher for god's sake) something they can't deliver. And this is not a surprise, an emergency, an act of god, a disaster, whatever. They knew ahead of time that this would be the case. They knew exactly how many preorders they had sold, and they just kept selling them with the advertising lure of Early Access, knowing full well they would not be able to meet their obligations.
That's...pretty dang close to the definition of fraud. The only reasonable reaction to fraud is to call it for exactly what it is.
It's interesting how people don't view this decision as a business decision. Square enix is a company who absolutely could have decided to create a server and infrastructure base that could handle more than the number of licenses sold for their new expansion. Instead they decided...and this is really key...they decided to launch at a lower than optimal server and infrastructure base. It's not like they didn't know. I guarantee they had technical people having meetings telling them everything about this launch going bad.
In short the idea that every mmo having this issue means it always must happen is a lie. It is instead a business decision. It is a company deciding that you will deal with this and them saving money by not having enough servers for peak, and just hanging in there. It's crap. It's been crap for every expansion that every mmo has ever had, and...this one is worse than most. They should get called out for it, and pushed to change their ways. All the excuses are just that...excuses. The truth is this doesn't need to happen, it just does to make these corporations more profit.
It seems you aren't the one thinking of this as a business decision. It's a bad idea to invest heavily in resources that will go mainly unused yet cost a lot to maintain and run. Launch surge doesn't last. Adding enough capacity to handle it entirely is a very bad decision. If you open a new restaurant in a small town that restaurant is going to be VERY popular for maybe a month while everyone tries out the new thing, but if they keep ordering enough food to cover that level of business for YEARS, that will be a huge waste of money.
I bet you would run the BESTSESTSTEST MMO ever right? You would just .. magically have servers on standby, configured and running for the possibility that your player base could double or triple at ANY TIME even in a supply shortage and travel restriction period.. and no Board of Execs would ever fire you for burning hundreds of thousands of dollars on idle resources.
The bestest.
Yeh, it's for cost reasons. But it's not unreasonable to ask customers to deal with it for a short period so that a game can remain profitable for the company and as such will remain supported and available for the players.
Since they can't delay indefinitely, for sure they are trying to get the components they need since at least the influx of new players. Anyone thinking SE is trying to be cheap and not "buying new servers" to save money is stupid since the last thing they want is ppl not being able to play the biggest release of the biggest installment of their biggest IP.
Not only is hard to get the components but is also hard to install and configure properly the servers in a reasonable amount of time since they can't actually go to the physical location of some of these servers due to covid. I think it is good that they didn't delay it even further since that would build up even more expectations. Ppl will be frustrated for a few days and they will soon forget, unless something horribly wrong happens like Rauban (EX) and Pippin (Savage). Long queues happen in most MMOs and as long as the servers themselves are stable, it's "ok" for now to deal with the long queues.
When a large portion of "PAYING" customers can not access the game because of so many people then yes if you AFK after 10 minutes then you should be booted and allow someone else that has been waiting all day to enter but keeps getting the stupid 2002 error message
The game is unplayable Luna. I have tried every hour the last two days to get in and the closest i had was que 37 and then i got an 4004 error message and it made me start all over again. After that it has been all 2002 error. There are thousands if not hundreds of thousands of PAYING customers who can not access a product that the company is gladly charging monthly. I just cancelled my subscription for now because i refuse to pay for a game that i can not access. I will join again when SE gets its crap together and i see this log in issue addressed.
Why don't you people simply understand that it is impossible to get new adequate servers right now?
Do you not get that it's IMPOSSIBLE?
The servers in question are not 3 graphic cards hooked together in someone's garage, guys.
These are absolutely massive dedicated servers that require thousands upon thousands of semiconductor chips that are currently in world wide shortage.
https://en.wikipedia.org/wiki/2020%E..._chip_shortage
Like, just quickly searching google gives you an actual wikipedia page on the problem at hand.
Instead of constantly bashing on Square Enix and annoying your fellow players by making literally hundreds of threads on the same issue, how about you spend your time reading A SINGLE article or wikipedia page on the subject so you can at least somewhat educate yourself before you go off on a rant like a child.
This is coming from someone with 0 experience in IT, 0 knowledge of the shortage before YoshiP made a post about it (or wherever I saw the announcement that there would be issues and that this was the main reason).
As soon as I read that post, I did a 5 min research on the issue and now I understand it.
Imagine that.
Literally tons of stuff couldn't have been done. They could have gone with aws for example don't come in here with this nothing could have been done. Options existed they just didn't utilize any of the outside the box solutions.
"They could've done tons of stuff!" (I assume this is what you were trying to type.)
"Options existed!"
"Outside of the box solutions!"
You sound like Trump.
Lets hear it, then. What are your grand solutions?
Tons of stuff. "AWS". "Options existed", like what, exactly?
Gtfo of here with your political charged statements.
Don't come in here and pretend aws wasn't a solution you obviously already know what aws is. The hard part would have been coordination and turning them in ff14 and integration, but it is definitely possible. It be a lot of work, and maybe something they didn't want to do but they could switch the entire infrastructure to AWS if they wanted.
EW had a huge benefit that many games don't pre order numbers are likely very accurate for ff14 since unlike a new title peole aren't holding back to wait. Many people that play pre ordered since basically no reason existed not to they could accurately start to see what the player base was going to be as the weeks closed in.
Based on how AWS functions they could have solved this problem. Getting a machine would have been no issue it would undoubtedly take time and coordination to turn it into a ff14 server and tie in multiple machines, but it is possible. Obviously it's not a two week delay task. In fact they'd even be able to switch over entirely if they wanted and move the entire infrastructure to and essentially scale indefinitely if they wanted they just don't want this particular solution. I'm not here to argue with you though but the reason I said solutions is AWS has competition now so they had other options besides AWS I just merely picked the one used by GW2 and New World as an example.
You might argue New World had issues but that was poor planning not an aws issue.
You're welcome to provide counter evidence if you believe that it would have been impossible to utilize AWS or a similar platform to solve the issue we face here. I'm happy to admit I'm wrong if you can show that it would have been impossible.
I won't get out of here and I won't stop "coming in here". And I will make whatever statements I choose to make and you are going to deal with it. Or leave yourself. Those are your options.
AWS wasn't a solution for SE because they want dedicated, reliable servers.
It's not because "it's possible" that it is therefore "viable" and "up to company standards".
Renting servers from a company that has a horrible reputation in the industry is hardly a solution beyond what would satisfy your childish needs of "I want it and I want it NOW ;_;".
Furthermore, there are way more players actually playing the game than there are players not playing the game. I am playing it right now and have played every single day since 6.0 was released.
And before you suggest that my server is low populated and doesn't have any congestion, I have been number 8500+ in queue several times now.
I too have gotten the 2002 error, but prefer that, over unstable servers that crash like WoW's servers used to do. Because then nobody gets to play.
You agreed to the terms of service, I suggest you read it.
They utilize AWS I'm not sure why you think they dislike AWS.
Political callout are not needed here.
There still be light que times........ delaying wouldnt change the fact they are having issues getting servers due to the chip shortage
Oh boy... You honestly think AWS is that good? Yikes...
First off, their hardware is mostly ancient, the majority of their servers on Wolfsdale era Xeons. The whole reason they pushed AWS and continue to do so, is to spread the loud out on multiple servers since they are so weak. This is one reason people have many many issues with it, and Amazons soluition every time? Just restart your instance.
I mean if anything, we should be avoid AWS, the power to draw it has is absurd, probably some of the most eco non friendly servers in the world, since so many of them.
Well i feel for those who have struggled to play (i have had my own issues) limiting play time is NEVER the answer.