Crysta expired

Quote:

---

Originally Posted by Bearded

True many people in the EU do not have credit cards but the vast majority have debit cards that take funds directly from their bank accounts.

---

Those won't work with the SE (unless something changed in the last few days).

some debit cards can be used like credit cards for online purchases, but not every debit card is like that

Quote:

---

Originally Posted by Darkstride

I still don't even understand why anyone would buy Crysta, let alone 9000 of it that goes unused for 2 years. All it does is add a completely unnecessary step to any purchase or subscription that you could instead just pay for directly.

---

In my case three reasons.

1. As I am older than many on here, I have numerus forms of financial access in the forms of cards and accounts. Crysta allows me to choose which of those financial forms I want to pay for anything related to FF14. You might say, why not use just one?', and that is a valid question. And the answer is I don't want to by tied down to one form of payment in case it needs to be used elsewhere. Crysta allows me to choose where I want the payment to come from month to month.

2. I don't always feel like playing. By leaving my subscription Crysta payment only I have total control when it is active. If I don't want to play next month I simply don't add any Crysta to the account. If it was attached to a card, I would have to manually turn it off and would be screwed if I forgot to.

3. If SE ever gets hacked one day and someone steals financial data, I would have nothing to worry about since I have none on their servers.

Quote:

---

Originally Posted by TalithaSolarien

Those won't work with the SE (unless something changed in the last few days).

---

How odd I have been using my Visa debit card for online purchases for nearly two decades. There are "not quite real debit cards" that banks offer which basically only provide cash withdrawals and in person purchases I think.

Quote:

---

Originally Posted by TalithaSolarien

Those won't work with the SE (unless something changed in the last few days).

---

I've been using my debit card since the game launched and it works just fine.

Quote:

---

Originally Posted by Wissp

In my case three reasons.

1. As I am older than many on here, I have numerus forms of financial access in the forms of cards and accounts. Crysta allows me to choose which of those financial forms I want to pay for anything related to FF14. You might say, why not use just one?', and that is a valid question. And the answer is I don't want to by tied down to one form of payment in case it needs to be used elsewhere. Crysta allows me to choose where I want the payment to come from month to month.

2. I don't always feel like playing. By leaving my subscription Crysta payment only I have total control when it is active. If I don't want to play next month I simply don't add any Crysta to the account. If it was attached to a card, I would have to manually turn it off and would be screwed if I forgot to.

3. If SE ever gets hacked one day and someone steals financial data, I would have nothing to worry about since I have none on their servers.

---

Crysta still seems like an unnecessary complication to me. I really don't understand why anyone would go through an extra step. It's like going into a store, buying a gift card with your credit card and then buying your items with the gift card. Am I missing something?
I was more questioning why anyone would use the system and purchase 9000 Crysta that goes unused for 2 years and then be concerned about expiration.

Just some questions on your points from someone who has never purchased Crysta or felt a need to purchase Crysta.

1. You can change your base form of payment anytime for a purchase or subscription, regardless of Crysta. How is it advantageous to use Crysta?

2. On the flipside you have the added step of needing to add money to your account every month when you want to play so it's not really any more work to sub/unsub normally. In my case I play more often than not so it would be more work to have to manually pay every month. Is the only advantage here if you forget to unsub, your charge would essentially be denied because you don't have enough Crysta?

3. How are you purchasing the Crysta differently from direct payment that they would have none of your personal information? You still have to use the same type of payment method.

Quote:

---

Originally Posted by Darkstride

Crysta still seems like an unnecessary complication to me. I really don't understand why anyone would go through an extra step. It's like going into a store, buying a gift card with your credit card and then buying your items with the gift card. Am I missing something?
I was more questioning why anyone would use the system and purchase 9000 Crysta that goes unused for 2 years and then be concerned about expiration.

Just some questions on your points from someone who has never purchased Crysta or felt a need to purchase Crysta.

1. You can change your base form of payment anytime for a purchase or subscription, regardless of Crysta. How is it advantageous to use Crysta?

2. On the flipside you have the added step of needing to add money to your account every month when you want to play so it's not really any more work to sub/unsub normally. In my case I play more often than not so it would be more work to have to manually pay every month. Is the only advantage here if you forget to unsub, your charge would essentially be denied because you don't have enough Crysta?

3. How are you purchasing the Crysta differently from direct payment that they would have none of your personal information? You still have to use the same type of payment method.

---

From the quoted post they use Crysta to use different payment methods to add towards a lump sum for later when they feel like playing. We can all say if we'd rather pay another way but OP had their reasons and only using a service SE offers - no real reason to probe them more than that.

IMO SE should make it more clear Crysta expires after 2 years. You have to do some digging to find that info.

Quote:

---

Originally Posted by Darkstride

3. How are you purchasing the Crysta differently from direct payment that they would have none of your personal information? You still have to use the same type of payment method.

---

Paypal.

10characters

Quote:

---

Originally Posted by RethDaron

From the quoted post they use Crysta to use different payment methods to add towards a lump sum for later when they feel like playing. We can all say if we'd rather pay another way but OP had their reasons and only using a service SE offers - no real reason to probe them more than that.

IMO SE should make it more clear Crysta expires after 2 years. You have to do some digging to find that info.

---

Ah, I hadn't read it that way, that makes more sense. I'm genuinely asking out of curiosity because it just never made sense to me to use Crysta.

Quote:

---

Originally Posted by HollowedDoll

Paypal.

10characters

---

I was thinking Paypal was in the normal subscription options, I haven't needed to change mine in a long time. If it's not then I could see why someone would choose to use Paypal instead.

Quote:

---

Originally Posted by Darkstride

Ah, I hadn't read it that way, that makes more sense. I'm genuinely asking out of curiosity because it just never made sense to me to use Crysta.

---

All good. Hindsight is 20/20. I'm sure if OP knew it expired they wouldn't have bought it.

Quote:

---

Originally Posted by Darkstride

I was thinking Paypal was in the normal subscription options, I haven't needed to change mine in a long time. If it's not then I could see why someone would choose to use Paypal instead.

---

It isn't, at least it wasn't when I started playing, which wasn't all that long ago.

Quote:

---

Originally Posted by RethDaron

All good. Hindsight is 20/20. I'm sure if OP knew it expired they wouldn't have bought it.

---

Yeah. I mean how a person pays has literally no effect on me or anyone else so I don't really care aside from genuine curiosity. The fact that they purchased such a large amount and never used it was what really made me think "is there a good reason someone would do that?" lol.

Quote:

---

Originally Posted by Bearded

How odd I have been using my Visa debit card for online purchases for nearly two decades. There are "not quite real debit cards" that banks offer which basically only provide cash withdrawals and in person purchases I think.

---

Same here. Maybe people using Electron cards or something. Aka children/teenager debit cards

Quote:

---

Originally Posted by Liam_Harper

I can sympathize, the correct thing for Enix to do would have been to send an email a month earlier saying your Crysta will expire soon

---

In 2014 I got an email notification telling me that my Crysta will expire in one month.

Since ARR I'm just using direct debit with my debit card. I don't know if SE got rid of the notifications over the years or OP maybe just didn't notice the email?

Quote:

---

Originally Posted by RethDaron

From the quoted post they use Crysta to use different payment methods to add towards a lump sum for later when they feel like playing. We can all say if we'd rather pay another way but OP had their reasons and only using a service SE offers - no real reason to probe them more than that.

IMO SE should make it more clear Crysta expires after 2 years. You have to do some digging to find that info.

---

As others have surmised, I use paypal to buy the Cryata.

Usually I have one account for fun and frivolous stuff for things like this. But if it happens to be a little low and I need to quickly pay for something game wise unexpectedly that it won't cover, I can just use a different linked account to buy the Crysta. Yes, despite my best efforts to keep that F&F account filled, sometimes an impulsive big purchase drains it a little TOO much. LOL

But you are not wrong that it IS a bit convoluted going though all those steps. Having one linked card would be considerably easier. But I have been doing it for four years now and am kind of used to it all, multiple steps and all. I actually wish more games would allow things like this, to use paypal to let you pay for your subscriptions and keep your financial data off of their servers.

Strangely enough, I used to buy everything with a dedicated card but suddenly Mog wouldn't accept any of my cards for cash shop payment. Eventually I emailed Customer Service and told them that if I couldn't at least use auto-pay for my sub, I couldn't use their product (I had the account set up for auto-pay already). So...apparently my dedicated card is good enough to charge my sub but still not good enough for cash shop purchases. I usually use paypal for crysta, which is a slightly annoying extra step but I only buy it when I want to make a purchase. Sorry for your loss, in any case.

Wait this is honestly news for me. I purchased Crysta back in 2013 and it has never expired so maybe the rules have changed from when I purchased it. The reason I still have some is because I don't have enough to use it on anything lol

Isn't it illegal in most states for gift cards to expire within like 5 years?

Quote:

---

Originally Posted by KazyEXE

Isn't it illegal in most states for gift cards to expire within like 5 years?

---

The link was for EU the people commenting about crysta seem to be mostly EU. I had very old crysta (NA account) and it worked. With the cash sop people with odd leftover amounts should be able to find something to use it on. It was a horrible system for customers, probably won't be the last.

Quote:

---

Originally Posted by Bearded

How odd I have been using my Visa debit card for online purchases for nearly two decades. There are "not quite real debit cards" that banks offer which basically only provide cash withdrawals and in person purchases I think.

---

A lot of people in Germany have neither Visa nor Mastercard debit cards but use bank-issued Maestro debit cards (formerly known as EuroCards). They wont work with SE's payment system.

Quote:

---

Originally Posted by TalithaSolarien

A lot of people in Germany have neither Visa nor Mastercard debit cards but use bank-issued Maestro debit cards (formerly known as EuroCards). They wont work with SE's payment system.

---

But they can use ELV (Elektronisches Lastschriftverfahren, electronic direct debit in english?). Does that not work all around Europe?

Quote:

---

Originally Posted by ACE135

But they can use ELV (Elektronisches Lastschriftverfahren, electronic direct debit in english?). Does that not work all around Europe?

---

Is it those cards you pre-load with a sum of money? We used to have Maestro cards but replaced those many years ago with regular Mastercard/Visa card with some limitations if you're under 18.

Quote:

---

Originally Posted by TalithaSolarien

A lot of people in Germany have neither Visa nor Mastercard debit cards but use bank-issued Maestro debit cards (formerly known as EuroCards). They wont work with SE's payment system.

---

That type of card generally don't work on any online purchase. It's basically a ATM card (at least how they worked in my teenage years which is a long long time ago)

Quote:

---

Originally Posted by Sotaris

Is it those cards you pre-load with a sum of money? We used to have Maestro cards but replaced those many years ago with regular Mastercard/Visa card with some limitations if you're under 18.

---

I mean the normal cards you get from your bank when you open a bank account. I think newer cards can also come with the feature where you can pre-load up to 200 € onto the card I think.

Quote:

---

Originally Posted by ACE135

That are the normal cards you get from your bank when you open a bank account.

---

That just sounds like a typical Electron/Maesto card to me. I can't speak for all countries in Europe or EU alone but they are being phased out if not already in most places.
More common nowadays is what i explained earlier with Mastercard or Visa, or a restricted version for people under age of 18. Those card still works for online purchases.

Quote:

---

Originally Posted by Sotaris

That just sounds like a typical Electron/Maesto card to me. I can't speak for all countries in Europe or EU alone but they are being phased out if not already in most places.
More common nowadays is what i explained earlier with Mastercard or Visa, or a restricted version for people under age of 18. Those card still works for online purchases.

---

These are the payment options I have and I just use ELV:

https://i.imgur.com/saqBqu8.png

My card looks something like that. It's just a normal debit card (or girocard).
https://sendesignal-hosting.de/alzey.../bankcard2.png

Quote:

---

Originally Posted by Sotaris

That just sounds like a typical Electron/Maesto card to me. I can't speak for all countries in Europe or EU alone but they are being phased out if not already in most places.

---

welcome to germany, where anything slightly convenient is 20 years behind compared to the rest of europe

Quote:

---

Originally Posted by Rinhi

welcome to germany, where anything slightly convenient is 20 years behind compared to the rest of europe

---

I guess so lol

I am using crysta cause stupid I2501. The point is, there is no warning when you add crysta. On the entire SE website, there is only one page telling such information. And that page, it’s pretty hard to dig out.

Quote:

---

Originally Posted by ACE135

These are the payment options I have and I just use ELV:

https://i.imgur.com/saqBqu8.png

My card looks something like that. It's just a normal debit card (or girocard).
https://sendesignal-hosting.de/alzey.../bankcard2.png

---

Interesting, how do you make that ELV option appear ? I don't see it on my account page and from what I hear from a lot of my german friends they don't see that option either. It's a rather popular complaint here in Germany that you can't pay FF via ELV ...

Quote:

---

Originally Posted by Valkyrie_Lenneth

A quick google finds this.

https://square-enix-games.com/en_EU/.../crysta/charge

EXPIRATION OF SQUARE ENIX CRYSTA
Square Enix Crysta remains valid for 2 years from the date they were purchased and expires* at the end of the final month. For example, if you purchased Crysta on May 10, 2017, it would expire on May 31, 2019.

* Please note that each Crysta purchase has its own expiry date.


You can try talking to customer service. I'm not sure why it has an expiration.

---

If you pay money for digital currency it shouldn't expire. Period, end of story.

Your money doesn't "expire" why should Crysta?

Seriously, if you have so much trouble with the payment options in the Square Enix's online shop then buy a game time card code. You can buy them on Amazon or other shops. If Square Enix doesn't want your money directly then you can use this option. And Asmongold mentioned this on his stream that Square Enix makes it hard to give them money. :)

Cheers

That such a thing still exists.

Here in Germany, there was also something like that, for example, with prepaid cards for cell phones.

At some point, someone went to court with it and that went through all the instances up to the highest court.

Whether it was only the highest German court or even the European Court of Justice, I do not know right now. Anyway, the decision was that neither money nor money-like funds can expire. They must remain available or be repaid.

Quote:

---

Originally Posted by HollowedDoll

Paypal.

---

This right here. I don't ever trust any game company to safeguard my personal information correctly. I will link a PayPal account because I can put hard limits on how much I can lose when the game company inevitably gets hacked.

On the flip side one of the banks I've used in the past had a hair-trigger for their fraud detection. Using it anywhere but a big box store was almost always guaranteed to get the card locked. I don't use their cards anymore.

I know that most canadian provinces don't allow for gift cards to have an expiry date unless it's promotional.

They accept Amex? Holy shit.

Quote:

---

Originally Posted by Rinhi

welcome to germany, where anything slightly convenient is 20 years behind compared to the rest of europe

---

My expat fb group complains a LIT about Germany and this. Lol.

Can you buy Crysta for an NA account with a EU card? That's why I couldn't play my other account - I couldn't buy the expansion and put a sub on it with a Swedish Mastercard.

I want to put a month on it, move my old main, and take her gil lol.

Quote:

---

Originally Posted by Imora

Can you buy Crysta for an NA account with a EU card? That's why I couldn't play my other account - I couldn't buy the expansion and put a sub on it with a Swedish Mastercard.

---

I assume yes if it's a credit card (or a debit card that also functions as a cc), but I personally use paypal for it due to laziness

Quote:

---

Originally Posted by shantani

Greetings. I got a email from SE saying my 9000 crysta has expired. Does anyone know is possible to get them back? I never heard such thing before. It is ridiculous as bank saving expired.

---

What an idea to buy crystals too...

Quote:

---

Originally Posted by Rinhi

I assume yes if it's a credit card (or a debit card that also functions as a cc), but I personally use paypal for it due to laziness

---

My PayPal account is also European so that might be an issue too. The problem comes from needing a "local" billing address.

Unfortunately this is one place Blizzard got it right. I can pay for my NA wow stuff with an EU account no problem.