Have you guys gotten your final registration code for Shadowbringers?

Quote:

---

Originally Posted by micke

How do we get our code?
With mail or do we have to check our page on SE store?
Thx
Micke

---

Last expansion, I got an email letting me know my code was ready with a link to log into my SE Store account and retrieve it.

Also, Early Access is active until July 5, so it's not like anyone is in danger of getting booted out.

Haven't gotten a code or any indication that my collector's edition has shipped, so I can only assume it hasn't. I was successfully charged, of course, and I got an email stating:

"Your order should ship out between 6/24/2019 and 6/28/2019 and should arrive around the release day of 7/2/2019. You should receive an email notification with the tracking number once the order leaves the warehouse. Please make sure to check your spam folder in case you do not see this notification in your inbox."

So far none of that has happened and there's nothing in my spam folder. Guess I'll just order digital from now on and save myself the bother.

Quote:

---

Originally Posted by Camiie

Haven't gotten a code or any indication that my collector's edition has shipped, so I can only assume it hasn't. I was successfully charged, of course, and I got an email stating:

"Your order should ship out between 6/24/2019 and 6/28/2019 and should arrive around the release day of 7/2/2019. You should receive an email notification with the tracking number once the order leaves the warehouse. Please make sure to check your spam folder in case you do not see this notification in your inbox."

So far none of that has happened and there's nothing in my spam folder. Guess I'll just order digital from now on and save myself the bother.

---

Exact same story for me. Even the same e-mail. Don't waste your time with SE support. I don't think they exist. No response to e-mail, Constant busy signal on the phone. As for Web chat once they stopped having technical difficulties (sic) you just sit in a never ending queue. If I am locked out of SB after Friday ( which I suspect will happen) I will spend my free time looking for legal advise.

Finally got in touch with SE via Web Chat (after 5+ hours) only to be informed that ceded control of the store's operation to a company called Scalefast. They disavow all knowledge and responsibility for their actions (maybe they will self destruct in 5 secs). Understand SE your name is on every transaction not Scalefast. It's your reputation that is being destroyed by this, not theirs. If it were me I would take a closer interest in how they operate under my name.

My physical collector's edition just got here and I registered the code. No mount or minion yet though. Are they supposed to arrive the same day or will they be held back until official release?

Edit: My mail was full apparently. I deleted a couple and refreshed the mailbox and it showed up.

No key for me yet but I did see a player with the Fran minion. So maybe check post moogle or achievement dude?

Quote:

---

Originally Posted by Brotillian

My physical collector's edition just got here and I registered the code. No mount or minion yet though. Are they supposed to arrive the same day or will they be held back until official release?

---

It appears that PS4 players got their items early. However, PC/Steam players must wait until tomorrow to get their digital goodies.

Quote:

---

Originally Posted by Vahlnir

It appears that PS4 players got their items early. However, PC/Steam players must wait until tomorrow to get their digital goodies.

---

Can't wait to ride my ugly horse thing. :o

Quote:

---

Originally Posted by DragonFlyy

None of the sources that you can buy the expansion from are the Mogstation. Mogstation is where your account is, even the SE Store is not run by Square. So yes you have to put a code in because none of these sources know what your mogstation account is, and that's probably a good thing. If they start selling on the Mogstation store, then I would expect it to link automatically. As for you never have to enter it for SB, did you buy the upgrade directly from Mogstation? If not then you had to enter a code.

---

This can't possibly be right, updating my PW for SE Store forces me to change it across the Mogstation and launcher, and vice versa. I know because I've gotten that stupid 'Suspicous Activity' email about 5 times and it took me forever to figure out they were all linked. So there's at least SOME interchange there.

Not complaining, as I don't mind the wonky registration process (2.0 launch was a nightmare learning how it all worked together though!), but it would be odd for them to be linked but run by different people.

Anyone has gotten their EU shadowbringers code yet? It's 2nd July already and the code is still not showing in the SE store. My JP friends all gotten their codes at midnight JP time so am i supposed to be receiving my code by now or in 3hrs time after the maintenance?

I believe the codes are released at 12:00 PST. At least that is what I am reading by other players.

Quote:

---

Originally Posted by Dalmacus

Anyone has gotten their EU shadowbringers code yet? It's 2nd July already and the code is still not showing in the SE store. My JP friends all gotten their codes at midnight JP time so am i supposed to be receiving my code by now or in 3hrs time after the maintenance?

---

Quote:

---

Originally Posted by Lyris-Lyanther

I believe the codes are released at 12:00 PST. At least that is what I am reading by other players.

---

I hope not.. thats like 15 hours still. :(

Quote:

---

Originally Posted by Kerano

I hope not.. thats like 15 hours still. :(

---

More like 3 if people ordered theirs digitally. Some people are waiting for their physical CEs such as myself so it'll be a bit longer than that. I'm guessing early to mid afternoon tomorrow before I can get my code.

My registration is already complete because I bought it on Steam.

If any of you are also on Steam you can retrieve the key the same exact way you did the early access one.

Quote:

---

Originally Posted by Vahlnir

More like 3 if people ordered theirs digitally. Some people are waiting for their physical CEs such as myself so it'll be a bit longer than that. I'm guessing early to mid afternoon tomorrow before I can get my code.

---

Huh, i just googled the time and it said 9PM, but i guess it might aswell be 9AM which would be less than 3 hours from now.. guess we'll find out. I hope you're right though!

Since I have the steam version I've had mine since I paid for it the day it went up.

Still no key for me. Just the standard digital edition from SE store.

For PC? Nope... no key yet for my Collection's Edition.

PS4 version is all set though.

Quote:

---

Originally Posted by Brotillian

My physical collector's edition just got here and I registered the code. No mount or minion yet though. Are they supposed to arrive the same day or will they be held back until official release?

Edit: My mail was full apparently. I deleted a couple and refreshed the mailbox and it showed up.

---

Did you receive any email with tracking?
The only email I received was on the 19th saying that the order was shipped but then sent an email to support and I was told it was still preparing and the email was a mistake on their part... until now nothing else.

no code yet there either, starting to panic xD

Quote:

---

Originally Posted by YatoShishi

no code yet there either, starting to panic xD

---

It just now is midnight the 2nd PST. Should be sent out today. Have till the 5th to register it before you lose access from the Early Access code.

i Bremen for stormblood it showed up mid day on launch day. just relax if you dont get one by thrus morning contact support for it

It’s 3am edt and I didn’t get my code yet. I don’t remember when I got my code when SB came.

Still don't have mine, neither does my wife and neither does a friend in our FC. We put in individual tickets with our order numbers asking them to send it to us just now.

Amazon Digital just gave me my codes and already used it on the mogstation xD.

Don't have my code from the SE store yet.

Same to all of you I havnt even received my code yet from the SE store its beginning to feel strange that some of us are still in waiting

How does it work for PS4?
I thought it was automatic, but on mogstation it's still asking me to BUY Shadowbringers for PS4.

same, preordered from se store got the preorder code but still no main key for shadow :(

My bf and I also havent gotten our codes jet.
Strange - the money they took on time, but the codes are not here...really dont like that.

Same Here. Still waiting for the Code. I am confident that it will come until Friday at least. If not, THAT would be an issue. SE always takes care of stuff.

No codes for me or my partner yet, this is actually quite unacceptable for a digital distribution standpoint, The reason we pre order is so we can have access to the full game and all content on day of release. I'm questioning whether I should ever use the SE store ever again as I've felt it's been abit of a headache, I'll go back to using GmG for future expansion purposes.

CE digital download purchased through Square Enix store. Been paid for since 3/1. No code. It's July 2

Should be that hard to have codes activate on the accounts at midnight automatically for those who've already paid. Especially when it seems every other distributor has already gotten theirs to their customers.

Quote:

---

Originally Posted by Bixillarla

It just now is midnight the 2nd PST. Should be sent out today. Have till the 5th to register it before you lose access from the Early Access code.

---

We can still head into the early access areas? Cause I been grinding Dancer to continue the story and I'd hate for it to come to a halt because Square Enix decides to hold back on my Shadowbringers CE expansion code.

Quote:

---

Originally Posted by Syliani

We can still head into the early access areas? Cause I been grinding Dancer to continue the story and I'd hate for it to come to a halt because Square Enix decides to hold back on my Shadowbringers CE expansion code.

---

Yes, you can still access all the content as long as you get your key and register it by the 5th

Edit: I got a mail about half an hour ago from the delivery company saying I'll get my physical CE later today. Still SE, you could have done a better job of informing me somehow on when it would be delivered. Or you could have told the delivery company to do a better job of informing me. Right now it's only informing me on the day of delivery, which I didn't know when exactly it would be. Sure there's options given on how to handle the delivery in the mail, but come on, expecting me to be home on the same day as the mail is a serious gamble :D

Quote:

---

Originally Posted by Cortawraith

The part about the physical Editions was to be expected. But I don't even know if my physical Collector's Edition has even been shipped, yet. on June 19th I've received an E-mail that my order has been shipped but I never got a tracking code. Even the status on the store states, that my order is "being prepared" for shipment (as of today, mind you!).
In the worst case scenario, I'm forced to buy a digital code or I might be forced to wait till the end of the "next" week, because I might not be at home (I work on shift) when the shipment should be delivered unannounced. I really hope that the store support will clear things up and that they will work on their communication. A whole bunch of european customers (been asking in different places) are sitting in the dark, like me, because we don't get any reliable informations.

---

I have the same problem. No tracking code or anything to follow my shipment with and also a mail on the 19th saying it was being shipped. If it doesn't arrive today SE can expect an angry and/or anxious mail. It shouldn't take multiple weeks to arrive really. Shipping from London (I assume, as my other SE EU purchases always come from there) to the Netherlands shouldn't take multiple weeks. :)

Bought mine from the SE Store aswell, still no codes.

I was wondering the same - How is it possible that the day is already going towards an end in Japan and the SE Store hasn't managed to send out the Keys yet? Especially since they have no Phone Support or anything and seem not to be related with the Mogry Station. You could have bought it on ANY CD Key Website for the same price or cheaper and would have better support. Amazing, SE.

I hope the key will be there when I come home tonight after work.

So it's not just me, on the one hand I'm glad it's not only me but on the other I'm seriously annoyed by the fact that we had registered EA of ShB but we also have to register again for the normal game and SE incompetence to hand out the products we paid for in time or even have the thing fully systemised so we don't have to go through this.. Oh well I hope that I get my code in time. If not... Well we'll see

waiting for my code

SE store ( collecter edition digital ) still no key.

Will edit should i get it.

Edit: Got my key, didn't get any email about it.