Casual players always want what hardcore players have without doing the work.
You can add all kinds of casual/solo events with gear that is almost as good as what the hardcore players have and the casual players will still be upset because they don't have what the hardcore players have (without doing the work).
The game right now is really well balanced in terms of casual and hardcore players. Hardcore players have a lot of Abyssea gear finished. Casual players have a few pieces of Abyssea gear finished but still have the opportunity to complete more.
I remember old FF11. I started playing a couple months after NA release. It was slow, annoying, and had me awake at 4am to try to claim Nidhogg against 200 other people doing the same thing. I don't want it back.

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