About "April Subscription Fees Waived Due to Server Downtime "

[bungiefan]

According to Elmer of JPButton, the Japanese notice about WebMoney states that you pay the fee for April and they will refund it later back to your WebMoney card.

They don't post the notices for the other languages, since the payment option is Japan-only. I'm amazed there's an English WebMoney error at all when logging in on the American client.

They offer account conversion between NA and EU? I've never heard of that. I wonder why it can't be done to JP accounts. It's not like people don't move to or from Japan any differently than to or from the Americas or Europe...

[Lushipur]

a few months ago there was a chance to change the nation of the square enix account...some friends of mine with an american account changed to european. was nice. but for me american and european are the same. its the jp account that give lots of problem.

[arpitha]

i just had my account suspended due to my checking being short even though the fees were waived for april

[RAIST]

Since they are only crediting the subscription fees, they are probably running normal billing then going back and issuing a credit to the accounts--so you may not have passed phase one of the process.

[Morgantisthedon]

I dunno my account was odd.... i have 2 accounts one I run for my 360 one on my ps2 both payed with same greendot card both have been active for years and paid .... one got waived and one still charged ... I have no clue why

[ronniewills]

i don't know whats going on cause im trying to go on ffxi but its saying i have no IDs and i try to reactivate them if SE deactivated but i get an error when trying to reactivate like im doing a wrong process or something

[bungiefan]

a few months ago there was a chance to change the nation of the square enix account...some friends of mine with an american account changed to european. was nice. but for me american and european are the same. its the jp account that give lots of problem.

Yes, but that's SquareEnix accounts, not PlayOnline accounts, which cannot be changed. My mailing address in my Japanese PlayOnline account has to be Japanese and isn't pulled from my SE ID. I also can't switch to using American payment options since it's a Japanese account. I also have to keep importing expansions from Japan.

[ronniewills]

when i was talkin about ids im talkin about content ids on playonline viewer and ffxi cause i go on the game and there not there and then i try to reactivate them but it give me a invalid process error i think the error code was UCS-5024 was the code

[Kuzyk]

I payed for march, i was supposed to get april free and i didnt have the 15.00 on my credit card, but i assumed that april was free now my account was disconnected due to inufficient funds. I thought april is free why the heck am i getting charged???!!!!

[RAIST]

I payed for march, i was supposed to get april free and i didnt have the 15.00 on my credit card, but i assumed that april was free now my account was disconnected due to inufficient funds. I thought april is free why the heck am i getting charged???!!!!

They are running the April billing in two phases. To "simplify" matters, they likely just ran normal billing and then are issueing credits for the qualifying accounts. If that's how they did it, then you would have gotten cut off when phase 1 billing didn't go through just like it would with the normal billing process.