Mog Sachel for Software Token? how annoying

[Demon6324236]

you too also paid for the piece of hardware that gave you the ability to never worry about your account ever again, i'm still failing to see why you should be angry? how long ago did you buy your security token? how many moons has it been since then that your token has accumulated more value than the price you paid into it?

I got no use out of my token past the Satchel because I did not want it, I removed it via phone shortly after getting it put on my account and logging into each of my characters.

[wildsprite]

Looks like you have to keep the app/token hooked to your account in order to keep the satchel, right? If so, then the token buyers have an edge if they don't want to use a token anymore/token died. Stop complaining srsly

this is false, you do not have to keep the token to keep the sachel, once you have attached the token(both hardware or software) all POL/FFXI accounts/options attached to that SE account get the sachel even if you decide to remove it later, this will only apply to active options, inactive ones and new ones after it has been removed will not get the sachel

[Lyandra]

the idea behind the software token was to give extra security to people who already had the smart phone. it isn't like you are going to go out and buy a smart phone just for that, therefore that argument is not a valid one. if they made you pay for the software token it would be different but they don't. therefore the only bonus that it should have is the extra security.

The idea behind the token was better security and less downtime S-E had to spend on retrieving stolen accounts; the Mog Satchel was pretty much to entice people to spend $10 for basically a key fob to gain an extra +50-80 extra storage spaces (it's mainly why I bought mine). Those who opted to get their SE tokens early on benefitted from extra account security and up to 80 bonus slots of storage, while those who refused to buy one had to go without it. Its like those who waited until now to play FF:XI; they can get the entire 10+ years of the game for just $40, a fraction of what a lot of others have spent over the years. But those that bought the stuff early on got to enjoy the benefits of said items right away.

by this argument why aren't all the pay games for your smart phone free? after all you paid for your phone. not a very good argument.

Because most smartphone games that are free either suck or are part of a gimmick for "freemium" games that entice you to pay money at some point. It costs money to develop games for phones, since its usually a 3rd-party group of people developing software for a device they didn't create (and usually are charged licensing fees). I'm sure if Square-Enix developed and sold smart phones, the Software Token would be given away free as a tie-in bonus for FF:XI. So yea, I think it's a good argument.

And really, if you're complaining about $10 you spent being "wasted" in favor of new people getting it free...

[wildsprite]

Because most smartphone games that are free either suck or are part of a gimmick for "freemium" games that entice you to pay money at some point. It costs money to develop games for phones, since its usually a 3rd-party group of people developing software for a device they didn't create (and usually are charged licensing fees). I'm sure if Square-Enix developed and sold smart phones, the Software Token would be given away free as a tie-in bonus for FF:XI. So yea, I think it's a good argument.

it cost them money to dev that software token even if they hired someone else to do it so no it isn't a good argument

[Lyandra]

it cost them money to dev that software token even if they hired someone else to do it so no it isn't a good argument

Probably the reason they switched to the software token was to cut down on costs of having to make and store physical devices instead of software they can distribute at no cost; maybe that's why they offer it free, I don't know. But I'm beginning to see nothing anyone posts here is going to change your mind or opinion. If you feel you've been cheated by S-E's business decision, that's your decision. As for me, I've enjoyed the $10 I spent for account security and personal luxury the token/satchel has provided. Perhaps if more people use the free Software Token, S-E can finally focus their finances to steer FF:XI to becoming a stronger and better MMO.

[OmnysValefor]

SE was selling a security token.
Players bought the extra inventory space.

Now SE's giving away the software token.
Players are downloading extra inventory space.

Seriously, our User IDs are complex enough that we're not likely to get hacked even if our password is Password1! The only hackings that have ever occurred with this game are people who put their information into a phishing site, and that's their fault, or those who download awesome-sounding third party tools. lol.

[Alhanelem]

SE was selling a security token.
Players bought the extra inventory space.

Now SE's giving away the software token.
Players are downloading extra inventory space.

Seriously, our User IDs are complex enough that we're not likely to get hacked even if our password is Password1! The only hackings that have ever occurred with this game are people who put their information into a phishing site, and that's their fault, or those who download awesome-sounding third party tools. lol.

keyloggers don't care how complex your password and username are, nor do people whom you may have leaked your info to. Your token can protect you in many cases where your username and password, no matter how smart or stupid they are, can't.

[Thegreatmonkey]

The whole point of the token was to make the accounts more hack proof. SE added the Sachel in to give people an incentive to get the token. If you payed $10.00 for the token then all you paid for was shipping. SE and Blizzard teamed up to delved the Token and both give it away for free, you only pay for shipping. Yes it cost them money to make it but it saves them a lot of money over the long run if they give it to there customers for free because they do not have to spend time recover there accounts to how they where before they got hacked.

Seriously, our User IDs are complex enough that we're not likely to get hacked even if our password is Password1! The only hackings that have ever occurred with this game are people who put their information into a phishing Email, and that's their fault, or those who download awesome-sounding third party tools. lol.

While this may be the case for some people, the main cause of the accounts getting hacked where drive by downloads. Some of the fan made FFXI sites have been hacked in the past and a lot of people did not know that a virus got installed on there system.

Also phishing is a real problem for a lot of business. A lot of people get emails saying something like "Hello Name, We are having problems with your account. Please go to our site and log in to get these problems fixed. [URL to site]" A lot of people will just click on the link because they think "OK and Thanks for giving me the link to the site so I do not have to type it in." Hackers can make a fake page look like it is from the business itself when in fact it is not.

If anyone gets an email like this:
1. No one within the business will EVER ask for your account name and password.
2. If you do get an email like this, you should NEVER click on the link that is given to you in the email. If you do think something is up, then open your web browser up and type the URL into the address bar yourself. You can also call them to see if something really is happening to your account.
3. Do not reply back to that email unless YOU ARE SURE it is from someone within the business.

The main problems with passwords is that its hard for people to remember anything past 5 chars, add onto the fact that some places make you change your password X amount of days and people will just come up with simple passwords for them to remember and just adding 1, 2, 3 to the end of there old password to so called "beat the system"

For the best password, it should be at less a min of 10 char long with a mix of upper case, lower case letters, symbols, and numbers. The password can be something like "thehouseisonfire" replace some letters with some numbers and symbols and turn some into upper case and you got yourself a nice strong password that is easy for you to remember.

Over all, I can see a time where you will have to have something like a Security Token just to log into your back account online or other things like that. As it stands right now, the Token is the best defense to combat computer attackers with a combo of a password the user comes up with.

[Alhanelem]

The whole point of the token was to make the accounts more hack proof. SE added the Sachel in to give people an incentive to get the token.

This. SE wanted to reduce its workload of customer calls crying that their accounts were comprimised. To achieve this, they offer something that, at first glance, few would actually want, and then tie it to something that people do want (inventory space). The result? more secure accounts, less "I got hacked!" complaints for SE, more inventory space for you. Doesn't everybody win here?

The only reason the token isn't free is they cost money to make and to ship. The cost of deploying smartphone tokens is minimal.

[Dragoy]

Yeah... probably most people I know/knew, bought the satchel, not the token. Meaning they would get it, and toss the token as soon as possible.

Sure, it's a bit annoying they're giving it away for free now, but I don't see it much different from paying 9,99€ for each add-on when they're new, and then seeing them in a cheap—o collection soon after.
The reasoning floating about that phones have a cost to them, I will probably never understand. If we went with that, shouldn't FINAL FANTASY XI Online, as well as any other game they might decide to bring out in the future, be given out for free? Them computer devices kind of tend to cost some moneys. =]

On another note, I wonder a bit, how many calls they actually avoided due to enhanced account security, and how many calls they gained from people losing access to their account because a dog ate (insert any other not necessarily digestive reason) their token. ^^;