I'm curious

[FrankReynolds]

LIke I (JP player)surprise there are so many XBOX player outside Japan,You'll be surprised there are so many PS2 only players in Japan.
PS2 with HDD is already discontinued,so it's possible Square Enix quit support for PS2.

At the same time,I wonder they can abandon oldest players or not.

It will be taken "impolite",and it affects Japanese company..It may sound weird,but for us,it's very common.

(As usual,sorry about my less skilled English)

I have a character that I started back during the JP only realease. The japanese customer support refuses to help me with adding it to my NA account, and the NA support says that they know what needs to be done, but only JP support can do it. They don't care how old the character is or how long I've been a customer. I've been calling japan about once a week since august billing changes. They have no problems hanging up on me when I ask them "Why would you just effectively cancel my account when I have been such a long time customer?". Don't put anything past these guys.

They also frequently delete any posts made in the JP forum by non JP customers. I know because i tried posting in there to get someone to help me with contacting JP support. I've never seen a company go so far out of their way to make it hard to give them money. I really would't be surprised if they got some sort of kick back for cutting PS2 and forcing people to buy the Vita version.

[illusionist]

I have a character that I started back during the JP only realease. The japanese customer support refuses to help me with adding it to my NA account, and the NA support says that they know what needs to be done, but only JP support can do it. They don't care how old the character is or how long I've been a customer. I've been calling japan about once a week since august billing changes. They have no problems hanging up on me when I ask them "Why would you just effectively cancel my account when I have been such a long time customer?". Don't put anything past these guys.

They also frequently delete any posts made in the JP forum by non JP customers. I know because i tried posting in there to get someone to help me with contacting JP support. I've never seen a company go so far out of their way to make it hard to give them money. I really would't be surprised if they got some sort of kick back for cutting PS2 and forcing people to buy the Vita version.

I'm so sorry what you experienced.I know some overseas(from me,and most of them are Asian)players were playing with JP version,but never heard such a thing.It's "impolite".I'm so sorry about my ignorance.
When I contact GM,always Japanese GM answers my question.Support is divided,and before JP and NA account matter,We cannot combine two account.
If I ask same thing to NA support,(I once had a NA account short time,had to delete it)Maybe they say same thing.
They(NA,JP,all other)don't combine two account.
In my heart,I feel so sad same old player had to delete old account,But it's other problem.
Square enix just don't combine 2 or more account.

And I have to send a question about JP forum.Did they delete NA player's post!??!!
I'm so shocked.I'm not sure they'll answer me,But I have to say.What they do is wrong.

[illusionist]

They also frequently delete any posts made in the JP forum by non JP customers. I know because i tried posting in there to get someone to help me with contacting JP support. I've never seen a company go so far out of their way to make it hard to give them money. I really would't be surprised if they got some sort of kick back for cutting PS2 and forcing people to buy the Vita version.

Sorry about late reply,this is only for FrankReynolds.
Japanese Community rep Foxclon answered the question "I've heard non-JP player's post will be deleted in JP forum,is it true?"
http://forum.square-enix.com/ffxi/threads/17158

I use auto translate http://www.excite.co.jp/world/english/ to keep objectivity.(and much better than My English)

"Since the forum is divided for every language essentially supported, even if it comes by how many words, there is a situation that OK, can shake ! and a major company and it cannot say them, but it does not result in deletion for the reason of "since it found having only written in English."
However, for example by the correspondence at the time of a thread difference, etc., I think that there may be a possibility of originally becoming slightly severe compared with the case of language compared with the contribution in the language set up by each forum (a possibility of being deleted becomes high).
Although it does not delete blindly as above-mentioned, since the contribution of those other than Japanese is not recommended to a Japanese forum, the neighborhood hopes to set to you and to need your help.
Seeing it and account (region) information and erasing contribution does not have this by any means.
Judgment of deletion considers the contents of contribution, the circumstances which result in the contribution if needed, etc., and is judged."

Forgive me I can only post this,exhausted...