Thank You SE and Good-bye

[Maevia]

I'm not calling anyone any names. I'm apply a label to SE, a label which fiits like a glove.

Actually SE are the ones who have banned the sale of Crysta in South East Asia, by any payment method. They have also made C&B compulsory for credit-cards, and C&B refus to deal with anybody living in the South East Asia region regardless of if the CC is European & the CC-holder has an address/citizenship in Europe.

Xenophobia = prejudice against a specific nation/ality. I'm not allowed to pay for FFXI membership any longer because I live in Thailand. That xenophobia. And you laughably say dont blame SE. Who made these new rules? Mary Poppins?

[Korpg]

I'm not calling anyone any names. I'm apply a label to SE, a label which fiits like a glove.

Actually SE are the ones who have banned the sale of Crysta in South East Asia, by any payment method. They have also made C&B compulsory for credit-cards, and C&B refus to deal with anybody living in the South East Asia region regardless of if the CC is European & the CC-holder has an address/citizenship in Europe.

Xenophobia = prejudice against a specific nation/ality. I'm not allowed to pay for FFXI membership any longer because I live in Thailand. That xenophobia. And you laughably say dont blame SE. Who made these new rules? Mary Poppins?

Have you tried Ultimate Pay yet? Unless I'm mistaken, there is more than one way to pay for this game.

Besides, that list of countries that SE "banned" the sale of Crysta? Looks a lot like Click and Buy's list of countries banned. Why not call Click and Buy also and try to arrange payment, instead of complaining on a forum. You know, solutions work out when you put effort into it, not when you sit around with your hands under your rump doing nothing.

[Maevia]

Have you tried Ultimate Pay yet? Unless I'm mistaken, there is more than one way to pay for this game.

Besides, that list of countries that SE "banned" the sale of Crysta? Looks a lot like Click and Buy's list of countries banned. Why not call Click and Buy also and try to arrange payment, instead of complaining on a forum. You know, solutions work out when you put effort into it, not when you sit around with your hands under your rump doing nothing.

How do you know if I put in lots of effort or not? Maybe I'm in a wheelchair and spend a lot of time "sitting on my rump" as you so offensively say to me for no reason. Infact I am in a wheelchair.

Maybe I just spent 9 hours repeatedly trying first to buy crysta and then trying to register for C&B using TWO seperate United Kingdom CC cards. And was blocked *after* filling in all the card security codes and details btw, so C&B got the ghost script of all my secure card details & ID template before they then finally announced "these products are not available in your nation".

You're idea of me registering for a Japanese bank card is absurd. Japan is not easy to get national status for a foreigner, let alone bank cards.

I have two valid credit cards already, both UK & good quality, an income and I'm a home-owner with no criminal record. But as of this month end, I am not allowed to play FFXI any longer because I live in South East Asia.

The idea that SEA and China are the only credit-card Fraud hotspots and have unstable banking is absurd. There's a thriving ID Fraud business in the USA and the UK and allover the world.

Additionally, my bank is Barclays UK and is not a banking risk and thats where my money is & thats the card has SE has happily accepted payments from for 8 years until this month .

But Euro/US areas are not blocked from using Crysta or from using Credit Card at C&B.

Other areas have been blocked, in a very lazy broadbrush and yes xenophobic manner. Thailand has a lot of hi-skilled gamers & many ffxi fans live here too. Now as of this month we cannot play FFXI even though we bought legitimate copies of the game and paid SE every month for nearly a decade. See also Laos, Cambodia, Vietnam,etc.etc.etc.

No matter how many tiny holes you try to pick in my complaint, and it is a complaint, you are totally avoiding the main point: some ppl are getting banned from FFXI this month not because of breaking game rules or for non-payment of their account fees, but simply because of their geographcal location on this planet. I guess nobody told Square Enix about the "World Wide Web" or about modern standards of customer service in the 21st Century.

[Kraggy]

Other areas have been blocked, in a very lazy broadbrush and yes xenophobic manner.

Your post was looking good until you chose to play the 'racist card', using the word xenophobic to try to make it look a more intellectual argument.

[Maevia]

Your post was looking good until you chose to play the 'racist card', using the word xenophobic to try to make it look a more intellectual argument.

A) It wasn't an argument, it was a genuine *complaint* by me based on my own empirical evidence.
B) You adress none of the points I make relating to lots of people losing the FFXI Accounts this month because of their nation of residence. You dont adress those points I made. You just troll without actually answering any of the valid points.
C) "Your post was looking good" is so very lol indeed, like I care about proving or making some kind of well recieved post on *any* forum. I was complaining about SE/FFxi current crisis, on the SE/FFxi official members site. Not arguing, not trying to make 'good looking posts'.
D) If you block millions of people from a network based on those peoples ethnicity/national origin, that is "xenophobic" > the prejudice against people from lands other than JP/Euro/US. "Oh youve got a genuine credit card, job, money in bank, high-speed internet, original copy of the game - but you can't play the game because you are a Thai person" - thats racism.

[Korpg]

The idea that SEA and China are the only credit-card Fraud hotspots and have unstable banking is absurd. There's a thriving ID Fraud business in the USA and the UK and allover the world.

Sorry, maybe you misunderstood my post (actually, it was the one before that that pointed out why Click and Buy doesn't support it, but I guess you glossed over that part since I'm not agreeing with your viewpoint) but it is the banking regulations, not ID Fraud (although, you are also mistaken, more than half of the ID fraud in the world happens in, you guessed it, in developing nations, like those in South East Asia and Africa).

But, you still haven't said you talked to anyone. You said you spent time trying to pay for this game. Here is some advice for the third time: talk to Customer Service, including but not limited to, Square Enix and Click and Buy. You might be surprised, they will probably help you. And maybe you might lose that xenophobic attitude of yours.

[Neonii]

Sorry, maybe you misunderstood my post (actually, it was the one before that that pointed out why Click and Buy doesn't support it, but I guess you glossed over that part since I'm not agreeing with your viewpoint) but it is the banking regulations, not ID Fraud (although, you are also mistaken, more than half of the ID fraud in the world happens in, you guessed it, in developing nations, like those in South East Asia and Africa).

But, you still haven't said you talked to anyone. You said you spent time trying to pay for this game. Here is some advice for the third time: talk to Customer Service, including but not limited to, Square Enix and Click and Buy. You might be surprised, they will probably help you. And maybe you might lose that xenophobic attitude of yours.

Earnest question you are really ok with a company asking customers to jump through all those type of hoops to give them money? This is good customer service?

[Octaviane]

Maevia -

It's really not a race issue, rather a failure on SE's part to perform Due Diligence and see the bigger picture when choosing the options they did. Also, never give personal information about yourself in Public Forums. There are some who in their ignorance might use it against you.

[Panthera]

There's one of two possibilities here.

A) SE didn't research implementation of Billing 2.0 adequately. They didn't realize they would lose so many customers for so many reasons. They're desperately trying to fix the problem.

---or---

B) SE thoroughly researched the implications of Billing 2.0. After cost analysis, they realized that they cannot afford a large scale operation, and they'd make more money by limiting who can play.


Either way, I don't think SE "hates" this group or that. They're a business, and money is money.

I myself tend to believe that "A" is true, or "more" true than "B". They're not perfect, they can't see the future. I believe this because I'm not perfect and I can't see the future. If it were me, I would want to get people playing, and keep people playing. Wouldn't you?

[Maevia]

Maevia -

It's really not a race issue, rather a failure on SE's part to perform Due Diligence and see the bigger picture when choosing the options they did. Also, never give personal information about yourself in Public Forums. There are some who in their ignorance might use it against you.

Actually I said before, their actions of banning people from certain countries is a xenophobic act. They have chosen some countries, a lot of countries actually and said "you are not acceptable to be our customers" & that is xenophobia - prejudice against specific nations. The reasons given are non-existent. The Forum Troll here keeps saying it is banking regulations in South East Asia (also a racist comment since Bangkok Bank is one of the success storys of modern banking)but infact I am using UK cards/bank for S.E. Acc. and so my Thai residency should not have any relation too these "banking regulation" theories.

I notice that you are picking small holes in linguistics & yet totally ignore my point - people are getting kicked from the game based on their nationality.

AS for your "advice" on what details I reveal on Forums;

A) Im 40 years old & having been using computers daily since 1980. I'm guessing you haven't done this & as so I dont want or need your advice on how to use computers. The information I gave out : Im disabled, I have UK bank cards, I live in Thailand. This is NOT ID-Fraud template material.

B)Ironically in your haste to defend SE you are overlooking that Click&Buy are skimming ID-Templates from ppl who are then rejected for the service afterwards on xenophobic (country of nationhood) reasons. These ID-templates that may well be sold on for all we know. Ironically the only time I've had my CC hacked was not in Thailand or China or SEA or Africa, but in Europe in a high-street furniture shop where they were skimming ID-templates and card secures and selling them to ID-Fraud syndicate also based in Europe. And yet SE and C&B have not banned Euro or US ppl from registering, despite the credit-card scam industrys there.