SE Account Transfer Question - Attn Devs

[Brigandier]

Hello SE,

It appears along with the account transfer, multiple changes to billing are going to take place. Up until now each POL ID has had its own billing information, i.e. I could have two POL IDs under my SE account, each one being billed to a separate card. Will this functionality change, or will we be forced to pay for all services on our SE account using one 'master' payment method?

A group of friends and I have played the game off and on for years. We've assigned POL IDs here and there (because of Mog Satchel, who could play without it?), and needless to say we've got characters everywhere. It's not a problem currently because billing is separate, but if it gets combined we're in for a world of pain.

If the payments were to be combined, the obvious solution would be to reassign the POL IDs to the desired SE accounts; however, per your statements, this is 'not possible'. Can it be made possible? Your customers would appreciate it very much.

Thanks!

[Elidani]

Couldn't you buy the Crysta with each of those seperate card accounts and then pay using the Crysta? I am not sure how well that would work, but it might help for a time anyway. Good Luck!

[Rizon]

Couldn't you buy the Crysta with each of those seperate card accounts and then pay using the Crysta? I am not sure how well that would work, but it might help for a time anyway. Good Luck!

According to SE any and all Crysta purchased under your SE account will be pooled into 1. Received this information from SE through a live chat when I asked about it.

[Zumi]

I don't think SE will unlink a POL account from a SE account. Moral of the story is don't link a bunch of friends accounts to your SE account.

[Kraggy]

will we be forced to pay for all services on our SE account using one 'master' payment method?

Yes, all payments for linked POL accounts/characters are done through the single SE account payment method you select.

Elidani's suggestion could work. When you buy Crysta you select which third-party you want to use, then you perform a stand-alone transaction to make the payment. If each of you set up your own C&B/PS account then each could buy some Crysta which would go into the central pool.

[Puck]

I've confirmed that no, you cannot pay for different accounts with different cards anymore. My fiance and I have paid for our own accounts for a long time, but bought 1 security token a long time ago and linked both accounts under the same SE account for convenience and to save money. We still want to pay for the accounts separately, as each of us pays for a different set of bills, and this Click and Buy bullshit won't let us.

Crysta is far worse and in no way a solution to the problem. There are a lot of us that wouldn't be able to pay ahead of time for our accounts, and having to manually buy Crysta monthly with different cards would be highly inconvenient.

The best solution for customers with this problem would be to make it possible to unlink POL accounts into separate SE accounts.

Edit: Oh, and even though SE made sure to mention that multiple cards can be registered with Click and Buy, the account still has to be registered under one person and it draws money from whatever card is the preferred one. There doesn't seem to be any way to pick a separate card for each account.

[Knives]

The best solution for customers with this problem would be to make it possible to unlink POL accounts into separate SE accounts.

I would be thrilled for this. I've been playing since January 2003- my account is Japanese because my friends and I were unsure the game would ever be released to western audiences. I've continually paid far more each month than the average American player, and often my monthly payments exceed $18 US.

The FAQs says that under the new format SEIDs work under, a Japanese POL ID could potentially be linked to a North American SEID. The issue is that last year, when I got a Security Token with my American version of FFXIV, I immediately linked my Japanese POL ID with a Japanese SEID because at that time, SEIDs were still region locked. I'm not going to lie- I only linked the two things because I really wanted a mog satchel. As soon as I confirmed my mog satchel in-game, I unlinked the token from my account.

Now, just because I linked my JP POL ID to a JP SEID last year, I can't link my JP POL ID to an NA SEID this year. How was I to know they would eventually remove the region locking behind the SEID system? So since I'm locked into this hell, I'll be forced to pay $18 every month. God forbid I ever start up playing FFXIV again- I'll have to pay even more, and won't even get the discount for owning both games since my FFXIV is registered to my NA account.

This could ALL be solved if they would just allow relinking of POL accounts, but no matter how many service reps I talk to, my problem won't be solved. Please Square, just start listening to us about this and try to make things easier.

Hell, I can't even log into POL right now because I bought 2 Abyssea expansions last month. Until the payment cycle restarts or this upcoming end-of-the-month maintenance fixes things, I can't even play the game I pay so much for. Come on, is all of this really necessary? There's nothing you can do to alleviate the pain your playerbase is constantly feeling?

edit: It looks like I missed a page of conversation. Sorry for any discrepancies that have been solved in the last page.

[MageBoy]

They either need to get rid of Click and Buy (which most credit card companies in the US flag as a stolen card and reject all sales) or make it so I can buy just the amount of Crysta I need for a month. This BS funny money that I can't actually spend what I need needs to go away. Oh and since my bank has rejected Click and Buy transactions from my account, I now have to fax my account information to somewhere in Europe. No thanks. I may just let my 0 crysta balance expire my account now.

[Dragoy]

Just wanted to point out that since account sharing is prohibited by the PlayOnline Member Agreement, I don't think you will be getting much support with it...
Just pointing it out since not many seem to know about it. Not being rude and you do what you want. ^^

But yeah, I think the question here was answered pretty accurately there, as far as I can remember from digging the FAQs and the Knowledge Base.


They really need to get rid of ClickandBye, and Crysta, and instead give us payment options for say, 1, 3, 6, 12 months, or even more.
And if they really can not handle the payments, use PayPal as the method. I think that most banks will work with that (it's the most familiar service to me, used it for one payment about 3 years ago).

Even now, while it is an option, we need to use it via PaySpan which I have never even heard of...


Sigh, just sigh.

[mistmonster]

Why is this so complicated >.> Yes when I set up click and buy (for lol14) my credit card company's security when crazy so that's an impossible choice for me (not to mention the 3.9% they charge you extra, gross company). Crysta is DUMB. For the first time in all these years of I'm wondering, if I should find a new hobby with the money saved from the 5 accounts I pay for.