SE Account Transfer Question - Attn Devs

[Seha]

I just want to know one thing(from any of the 6-7 threads about this): can't we keep paying normally as we always did? D: What happens if we don't cope with this cra..b by the end of august?

[Finuve]

if crysta could just be bought in any increment all my complaints would be gone, then make crysta auto repurchased when there isnt enough....I know i'm dreaming, since this would return me back to my carefree payments of yestermonth

[Finuve]

I just want to know one thing(from any of the 6-7 threads about this): can't we keep paying normally as we always did? D: What happens if we don't cope with this cra..b by the end of august?

if you dont complete the transfer the account will not be charged and get locked until you do transfer it and start paying with the crap new methods

[Puck]

Bumping this thread to mention something I saw on Alla. Apparently if you call SE's support line directly it may be possible to have them unlink your accounts.

[Inafking]

Sharing Account Information. You may not share your account or login information (such as your PlayOnline ID, Square Enix ID and password) with anyone except your legal guardian, your minor child, or SQUARE ENIX. You are responsible for maintaining the confidentiality of your account and login information, even from your friends and family. If you violate this provision, you may unexpectedly lose access to your account to a third party without recourse against SQUARE ENIX. SQUARE ENIX will not be obliged to credit your SQUARE ENIX Account with Crysta or other points or awards, which may have been used by a third party as a result of the violation of this clause.

Don't think Square is gonna get behind you.

[Komori]

I just want to know one thing(from any of the 6-7 threads about this): can't we keep paying normally as we always did? D: What happens if we don't cope with this cra..b by the end of august?

You get locked out and aren't allowed back.

[Brigandier]

Don't think Square is gonna get behind you.

You know, I can really see what you're getting at (and I agree, I am sure it'll get used as an excuse to blow off loads of customers, including me), but consider these few things:

1. Most customers don't read the TOS. Sure, had I sat down and read the whole thing line by line I probably would have been more educated and this might not have happened. Everyone knows the TOS is just piece of paper companies can beat you over the head with while protecting themselves legally (and it's a smart company choice); however, a great deal of companies are at least willing to help their customers out if something questionable like this crops up. Why can't SE do this?

2. Why are POL IDs locked to SE IDs? I am sure there's some reason like "to prevent account sales" or "to prevent RMT theft of accounts", but ultimately an unlink option could be added with proper verification methods. If you have an SE username/password, plus an POL ID/POL Password, how is this not enough of an "okay, it's really me" to allow the unlink/transfer? I'm sure some people's account info might get leaked and compromised, but don't ruin it for everybody just because of the few unfortunate people who can't forge a decent password or keep it out of the hands of RMT.

3. Why can't SE understand that their customers can hose them just as badly as they are going to hose several of us with this transfer? In my case, 3 POL IDs (adding to roughly $40mo) are going down the tube. Some suggested I pay my friends or whatever, but it's just not worth my time. Is no customer service worth losing that much a month to them? I guess so.

SE if you are reading this, please for your own sake and the sake of your customers, iron these kinks out or don't do the transfer at all. This is just shaping up to be another FFXIVesque failure of a company decision and your customer base is trying very hard to let you know it ahead of time.

[Dragoy]

Don't think Square is gonna get behind you.

That "except your legal guardian, your minor child, or SQUARE ENIX" part seems new to me, actually. Or I have read it and just forgot about it later on.
SQUARE ENIX should never (need to) be asking for them, either...

I wonder if it was one of the changes they made now hmmm.

I see it is from the FINAL FANTASY XI User Agreement, but it seems to contradict with the PlayOnline Member Agreement to me, or, the aforementioned are not considered as a third party...
Well I guess that makes sense!

The PlayOnline Member Agreement still says:

4.2 Restrictions.

To the maximum extent permitted by law, you may not:

(b) rent,lease, loan, sell, sublicense, distribute, transmit or otherwise transfer the Software, your User or other account-related information (including, but not limited to, your User ID or password information) to any third party;

You get locked out and aren't allowed back.

I would assume you are still given the chance to transfer after the next month, which might be what you meant?

Just that you would be unable to use the service until that is done.
That's how I have understood it at least.

[wildsprite]

according to SE they will allow people to reactivate after august 31st, but they will be required to convert or be locked out of FFXI, SE would just be stupid to do a permanent lock out

[Puck]

Brigandier, read my post just a few above yours. Call SE's support line tomorrow during their hours of operation. Apparently they CAN unlink POL IDs from SE Accounts but you'll need to supply them with info.