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  1. #11
    Player
    Raist's Avatar
    Join Date
    Aug 2013
    Posts
    2,457
    Character
    Raist Soulforge
    World
    Midgardsormr
    Main Class
    Thaumaturge Lv 60
    Quote Originally Posted by Sibyll View Post
    Thank you for the response. That is something I was considering could be the issue. Is there anything I could do to test or remedy the issue? Would my router cause this?
    Run some tracert or pathpings to the server your client is using. If you see highly erratic response times (or timeouts noted with a *), copy/paste the results into a support ticket with your ISP from their web portal. Might be good to open a ticket with SE as well, forwarding the same details (note posting it here is not requesting support from SE.. this is user to user support--use SE's support portal and open a proper ticket). These kinds of reports provide them with details on your specific route, as well as hints as to where to look for problems.

    And for the love of Pete... people, please top hammering the old eidos.com web server. 184.107.107.176 is NOT what your client is using for the game, and is not the one you need to test against. Get the proper IP by running netstat in a cmd prompt or open resmon from your run/search line after you've logged fully into the game and get the IP being used by ffxiv.exe--the Canada servers start with 199 and the JP ones start with 124.
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    Last edited by Raist; 01-17-2014 at 05:55 PM.