Audio popping issue

[Jizu]

Thank you.
It is a sentence that is well conveyed in Japanese.
I hope that the management is well aware of this issue and I hope that the management will recognize this problem and resolve it as soon as possible.

I tried to keep it simple. I hope so too and thank you for starting the Thread.

I hope more will post there, but please keep it simple and to the point. If anyone needs to vent do it here. No one wants a fight, just help.

[GorthRedsteel]

OK, i have read ~50% of the thread.

It seems that the vastly majority of people with that problems have an AMD Bulldozer CPU. The problem is, this CPU architecture is very ... special. The cores of these CPUs are not full fletched cores. Many units are halved and then shared between them. An "8-core" Bulldozer has only 4 floating point units. And if the floating point unit is busy then one halved "core" has to wait etc. And 3D-games utilize floating point units of a CPU a lot because all 3D-scenes are calculated with floating point numbers.

OK, this is propably not so easy to fix and i guess they will need some special code only for Bulldozer CPUs. Increasing the sound buffer could soften the problem but you could also notice some sound delay. Another fix could be installing a real hardware sound card.


Cheers

Thank you, actually useful information! Maybe people that are trying to make walls of text as "advice" could listen to someone that knows what he is talking about. We need more folks like you in this thread.

[yami131]

well i normally dont write just read the threat but i have no other choice i guess cause many people suggest we should upgrade our hardware. well i do that after 6.01 .O n direct x 11 i now even get the sound stutter in the login and start screen while on the other hand on direct x9 no sound problem at all. i upgrade from an fx series to a ryzen 5. my best buddy has the same cpu as me and is not effectet. the only old thing i have in my pc is an gtx950 graphic card cause they are atm way to expensive. hope that will help. i will send my pc spec from the ff14 launcher as well

SYSTEM_OS Windows 10 Home 64-Bit-Version (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD Ryzen 5 3600 6-Core Processor (12 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS BIOS Date: 01/14/21 16:20:00 Ver: V1.50
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SYSTEM_PAGE_FILE 18742.207MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 920.134GB SYSTEM_FREEDISC_SPACE 336.022GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 950
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 950
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 2007.625 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8155.104 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_aba80042aca9c3c9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_aba80042aca9c3c9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_aba80042aca9c3c9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_aba80042aca9c3c9\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6140
SYSTEM_GRAPHICS_DRIVER_DATE 1/22/2021 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Lautsprecher (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {47EF4124-A02C-4AE7-BFAE-5634C07A265F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9084.1
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 12/15/2020 01:00:00
SYSTEM_SOUND Lautsprecher (Steam Streaming Microphone)
SYSTEM_SOUND_DEVICE_ID {F139DD43-F8F2-4EED-92CD-D53A870575A6}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingMicrophone.sys
SYSTEM_SOUND_DRIVER_VERSION 8.33.15.17
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/28/2017 01:00:00
SYSTEM_SOUND Lautsprecher (Steam Streaming Speakers)
SYSTEM_SOUND_DEVICE_ID {E03E4E92-7F87-4DA6-AC66-1F4A485C4940}
SYSTEM_SOUND_DEVICE_NAME SteamStreamingSpeakers.sys
SYSTEM_SOUND_DRIVER_VERSION 17.56.13.764
SYSTEM_SOUND_DRIVER_LANGUAGE
SYSTEM_SOUND_DRIVER_DATE 7/20/2017 01:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {53FAD80B-8CC4-4CAE-BC90-C8EE28364125}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9084.1
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 12/15/2020 01:00:00
SYSTEM_SOUND T22B300 (2- NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {AADAB80C-BF48-418A-807A-F28D0BFA84C7}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.38.40
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 10/16/2020 01:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {20019200-C28A-11E9-8001444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2003DBF0-C28A-11E9-8002444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23A5B270-4938-11EB-8001444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {23A6C3E0-4938-11EB-8002444553540000}
SYSTEM_INPUT_NAME USB Gaming Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

[Nommers]

There was no improvement in the current patch, so I set up a thread in the Japanese forum.

https://forum.square-enix.com/ffxiv/threads/453103

I don't speak English at all, so I am planning to appeal this issue from this thread in the future.
If anyone is interested in posting in the Japanese forum, please make use of this thread.

I've made a post as well. I tried to keep it short, but I hope the machine translation didn't mangle it too badly. Thank you for making the thread!

[ScarlettSwyrwyb]

I'm also still having these issues, I'm just going to unsub until they fix it.

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (19041.vb_release.191206-1406)
SYSTEM_CPU AMD FX(tm)-6300 Six-Core Processor (6 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 3
SYSTEM_BIOS BIOS Date: 02/26/16 10:44:44 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16341.859MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 32725.859MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 118.611GB SYSTEM_FREEDISC_SPACE 55.997GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.000GB SYSTEM_FREEDISC_SPACE 1692.954GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 0.531GB SYSTEM_FREEDISC_SPACE 0.083GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8170.930 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1080 x 1920 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6089
SYSTEM_GRAPHICS_DRIVER_DATE 12/11/2020 00:00:00
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
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SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispsi.inf_amd64_db8f2c8fbddb2235\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 27.21.0014.6089
SYSTEM_GRAPHICS_DRIVER_DATE 12/11/2020 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {9577F3F2-17DA-46D1-99F5-CA0456A482EF}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8186
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/14/2017 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {2C433F9E-F549-489D-9778-4B5D2A4BFFF7}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.1.8186
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/14/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27379670-A206-11EB-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27379670-A206-11EB-8002444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C34EF400-1A50-11EC-8001444553540000}
SYSTEM_INPUT_NAME H100iRGBPROXT
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27379670-A206-11EB-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
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SYSTEM_INPUT {87CB8A60-5B65-11EB-8004444553540000}
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SYSTEM_INPUT {87CBFF90-5B65-11EB-8005444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
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SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {87CC4DB0-5B65-11EB-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8F7A17E0-5B65-11EB-800E444553540000}
SYSTEM_INPUT_NAME Razer Naga Trinity
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {27379670-A206-11EB-8004444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E964DCC0-A2D4-11EB-8001444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Chroma V2
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0

[ShadowedStranger]

never say it has been "almost" anything in a court document. Exact days and months from petition.

In addition, anything that elude to you looking it up yourself will be dismissed. You need concrete wording to point towards and solidify points made against that which you are subjecting to test.

Should it be bared to jury, they will need all such evidence to come to a conclusion. They can't just pull out their smart-phones and look up your references.

Everything verbally said in all those videos needs to be worded, all points that exhibit evidence need to be marked as such.

This will all need to be presented to the defendant, upon any trial proceeding.

It also doesn't help any one involved to be petitioned by a foreign government. In this case Russia, in fair use agreements for North America.

You are thinking among the lines of class-action lawsuit.
We are not there yet. This here is just a petition to Squeezix.
But valid points nonetheless, will revise the text later.

[Interrossiter]

Just wondered why PS5 users are also affected by the sound issues, combat scenes are like being in an echoing tin can since Endwalker.
I appreciate amd is onboard PS5 too but this has only been evident since spatial sound was implemented.

[minopoki]

Well, so me and Jizu created a discord server for further discussion of this matter. Don't know if it will take us anywhere, but everyone is free to join:
https://discord.gg/DZGjr5fy

Also, I created another thread (probably my last one), trying to get an answer from SE: https://forum.square-enix.com/ffxiv/...m-SE?p=5792458
Anyway, my sub expires next 14th I think, and I'll not renew it unless this is fixed, and I'll probably not be so much active here in the forums anymore, but I'll be checking it once in a while, and I'll also be on discord, if someone needs me for anything.

[Grimno]

Just wondered why PS5 users are also affected by the sound issues, combat scenes are like being in an echoing tin can since Endwalker.
I appreciate amd is onboard PS5 too but this has only been evident since spatial sound was implemented.

Well obviously the PS5 is outdated /s
You should invest in the PS6 Pro Plus Vita XL Hyper-Cooled Slim System with Expanded Memory and Storage Enhanced Surround Sound Gaming Elite Systems featuring Dante from the Devil May Cry series & Knuckles 64

[MoonstalkerZ]

Just want to reiterate that you shouldn't feel the need to spend hundreds of dollars upgrading your computer in order to fix the problem Square-Enix caused. They put out a benchmark that they said would indicate how well our computers would run Endwalker. If your computer could run the benchmark, you SHOULD have been able to run the game. This is Square-Enix's fault, not your computer's. This is of course not to mention the fact that this is happening on both AMD and Intel CPUs, both old and new, so there is no guarantee that installing a new CPU would even fix the problem. Please save your money, unless you were wanting to upgrade your CPU anyway.