SOUND ISSUES: let's try to get an answer from SE

[minopoki]

So, 6.05 is out and not a change was made in regards to audio stuttering/crackling/popping/lagging issue.
The most disappoint　thing is that they didn't even mention it in 6.05 patch notes.

See below threads for more details.

https://forum.square-enix.com/ffxiv/...uttering-issue
https://forum.square-enix.com/ffxiv/...-popping-issue
https://forum.square-enix.com/ffxiv/...=1#post5788370

As I simply do not accept that SquareEnix doesn't give us a proper response about it, I suggest we could do a try a few things:



1 - Post complains about this issue on SE social media pages (but politely, no spam, no harassing)
Today, SE made some social media posts, announcing the patch.
I suggest we post replies complaining of the audio issue (I already did), in both English and Japanese pages. If many people post their complains there, we could hope it to make some difference.
Just be polite, and don't spam (one post per person should be fine).

In English:
https://twitter.com/FF_XIV_EN/status...09267778068480
https://www.facebook.com/FinalFantas...59542325615871

In Japanese:
https://twitter.com/FF_XIV_JP/status...38171481919491
https://www.facebook.com/finalfantas...30883863666290
(for facebook, might have to change page region to Japan if post doesn't show)

For the Japanese pages, you could either post it in English, or you could try using an auto translation (like this one) before posting, it doesn't matter that text sounds strange, they'll understand.
Or, if want to tell them something very specific, you could send to me and I could try to translate it, if I have the time.

I think it is important to post it in their Japanese pages.
You could also, maybe try to send Direct Messages to their profiles, but again, no spamming.



2 - Post Bug Reports in the JAPANESE FORUMS
Even if you've already posted bug reports before, it doesn't matter via which channel, please do it again, on the Japanese servers, as it will make it more likely to reach the devs.
I created a Japanese generic text explaining this issue (below), and you can post it along with your system information. If you want to say something more specific tho, you could try auto translation, or you could send it to me and, if I have the time, I could try translating it to Japanese.
Follow the steps below to post the Bug Report it:

- Access this address: https://forum.square-enix.com/ffxiv/...A0%B1%E5%91%8A
- Click Create new Thread normally

- Use following Title:
6.0リリースからのサウンド音割れ問題

- Fill in the information below and paste it to your message:

ワールド名： [type your world name]
キャラクター名@ホームワールド名： [type your character name]

- Copy the following text and paste it to your message:

6.0のリリースから、いくつかのプレーヤーは下の動画のようにサウンドの音割れが発生している：
https://www.youtube.com/watch?v=xVDG5YSDA9o
https://www.youtube.com/watch?v=PQLe1_AUAA4

私も同じ問題を受けています。
日本語が分からないが、開発チームに届くため、他のプレーヤーの手伝いで日本語フォラムで報告するように決めました。

この問題に関して、スクエアエニックスが勧めたように、設定では、何も試してみましたけど、修正できませんでした。
この問題は、原因はスペックではなく、スクエアエニックスが修正しなければなりません。

この問題が修正くれたら、誠に、ありがたいです。

That translates to:

Since 6.0 release, many users are facing audio stuttering issue, just like the videos below.
I am facing this problem too.
I don't understand Japanese, but hoping to reach the dev team, I decided to post it in the Japanese forums, with the help from another user.
I tried everything in the setting, as was suggested by SquareEnix, but nothing fixed it.
This problem is not caused by system specs, it SE's to fix.
I'll be very grateful if this isseu is fixed.

If you want to add something, you can try using autotranslation.

- Paste your System Information taken from the Game Launcher inside you message.

- You're ready to post it.

2.5 - You could also try posting in the Japanese thread created by user 1043
Link: https://forum.square-enix.com/ffxiv/threads/453103
But post in Japanese there (it's okay to use auto-translation)


3 - User ShadowedStranger created an online Petition, please sign it
Link: https://chng.it/zVDmJDYynh
(original post)



4 - Join our discord server for discussing this issue
Link: https://discord.gg/DZGjr5fy
I took the liberty of creating a discord server together with user Jizu, just to try to aggregate more people.
We could also discuss the suggestions made by user Elliah-Seraheart in the following thread:
https://forum.square-enix.com/ffxiv/...77#post5789677



Anyway, I'm doing this because I like this game very much, but I sure won't have too much time and mental health to be so active or to write a big message like this one again.
As it doesn't seem we'll have an early fix, I just want to have an acceptable answer from SE about this issue, since many of us are not being able to play the game for over a month now.

[Nommers]

Thank you so much for making this thread. I'm personally trying to resist the urge to dip into twitter and I'm not a big believer in petitions, but the JP bug report is a brilliant suggestion, and I hope 1043's thread can get some attention. You might want to edit the OP to make sure people know to at least google translate to Japanese if they're going to post in 1043's thread, and maybe suggest that they keep it brief and polite. I'll be joining the Discord later.

Something to keep in mind if you're going tweeting - today is the day the EN Community team is supposedly coming back from the holiday break and between this, balance/glam shenanigans from 6.05 and the NFT backlash I expect they have their hands full at the moment. PLEASE be respectful, they're not the ones causing this.