Quote Originally Posted by Raist View Post
That's because this isn't for requesting support/answers from SE--it is intended for user-to-user support. Read the sticky welcoming you to this forum for the details. We've had like 1 communication from SE in here in 4 months... by design, they typically don't interact directly in here.

Really need to submit your problems with the template at the in-game bug report section or by submitting a proper ticket through the portal, as this seems to happen under specific circumstances and does not appear to be a global problem throughout the whole game. I just spammed FATE's in Dragonhead for nearly 3 hours on my laptop with no issues--no noticeable lag, crashes, or even screen tears. Asus G75VX running Win8.0, i7-3630QM, NV GTX670MX with the last Asus provided drivers (311 video, 6.01.7083 Sound). I haven't updated anything beyond the game, security software, and things like Java/Flash in months--not even Winupdates. Have had no problems that haven't been related to stability issues that needed to be addressed by either my ISP and their partners or SE with their servers or reported game bugs.
So what drivers are you using? 311? that's old drivers if that's the case. Second sure they have a rule on how its done but that does not mean they can not communicate trough the forums. You are using a laptop my specs are completely different. Maybe that's why you are not having issues no updates that causes issues. I perform updates all the time but I kept the drivers from Jan instead cause of the instability. If they cannot respond the forums seems dead cause however comes here gets no answers. And if you contact them the proper way you will get a generic response which is not that helpful. (I know cause i submitted a ticket for my issues). I rather help and answer the best I can at least i'm more helpful than squarenix and i dont get payed. Players pay a sub for a reason. But enough rant. We can agree to disagree.