Unable to Update Group NA/EU Worlds...

Please fix this issue. I have been getting it for 3 days now, you can't even keep X'ing out you have to close the client, re-enter your password and One-time Password code each time this happens. It takes dozens of tries to get past this just so you can begin trying to login without getting Error 1017.

Why is this still happening 5 days after launch? It seems to be getting worse even.

Edit:

Other issues:

Error 90000 when exiting an instance? I thought this was fixed already.
Game stops responding and crashes randomly.
Error 2002 Lobby server is full, the start button never lights up.
Error 1017 before your character is even visible.

They already specified they wont fix Error 1017 until they open up more servers which is not an instant process, could take a few more days, these server downtimes will be occuring as well, shouldnt last more than an hour, if you can't stand it, do something else.

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Originally Posted by EienKibou

They already specified they wont fix Error 1017 until they open up more servers which is not an instant process, could take a few more days, these server downtimes will be occuring as well, shouldnt last more than an hour, if you can't stand it, do something else.

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I know what they specified, you don't have to tell me. I'm posting this to let them know I am extremely dissatisified with their performance thus far. I have been through many MMO launches, and they all have their problems, but this one is almost to the point of being intolerable after 5 days of this (8 if you count early access).

Let me ask you a question EienKibou, do you like the fact that you can't login when you want? That it takes you hours clicking stupid error codes to login every time you want to play?

They need to do something, it is getting worse every day. I do not mind waiting in a queue. I would love to have the option to just wait in a queue to log in. This whole mini-game of having to get the NA/EU servers to show up, and then spend hours trying to log in with 1017 while at the same time dodging error 2002 which is game over basically, you have to start over if that happens. It's just ridiculous.

The fact that no one ever logs off unless they are booted off by the game crashing or error 90000 is testament to how bad things are, and everyone staying online 24/7 is just making the problem worse, not that I blame people for doing it. You would have to be a masochist not to. Why they don't have an auto-logoff timer, I have no idea. If they did, the servers would not be as full as they are. They said they are working on expanding server capacity first, instead of working on the logoff timer, big company like Square Enix, why not do both? And why does it take them 2 weeks to upgrade their servers/add capacity? 2 weeks is a very long time to be causing your customers torture day in and day out just for trying to play your game.

Because there isn't another thread ON THE FIRST PAGE of general discussion about this already...

If you know what they specified, then you know the specifics behind the Wednesday server maintenance and expansion. Your dissatisfaction now will not change the scheduled hopeful-remedy to the situation.

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Originally Posted by Vanidin

Because there isn't another thread ON THE FIRST PAGE of general discussion about this already...

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I'm speaking to the varied changes in the errors we are receiving. Before today and yesterday, I could at least load the NA/EU servers. I even wrote a login script to do it, because my fingers are starting to bleed with all the clicking. Now there is a whole new level of annoyance you have to get through before you can even start trying to log in. In addition, the JP servers aren't showing up either, and the wait time between login attempts is longer because it keeps trying to load them. If they made it so it only loaded your region's servers, instead of having it so both regions must load each others list, it would cut down on the strain as well, and make logging in less arduous.

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Originally Posted by Jinketsu

If you know what they specified, then you know the specifics behind the Wednesday server maintenance and expansion. Your dissatisfaction now will not change the scheduled hopeful-remedy to the situation.

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My hope is, if enough people express their opinion that this error code trivia is not something we consider to be acceptable, then they might get creative and do something silly like implement a queue so you can click 1 button and wait X amount of time to log in. I wouldn't mind waiting for an hour or more, if I was spared having to play this stupid clicking game every time.

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Originally Posted by Lycanar

My hope is, if enough people express their opinion that this error code trivia is not something we consider to be acceptable, then they might get creative and do something silly like implement a queue so you can click 1 button and wait X amount of time to log in. I wouldn't mind waiting for an hour or more, if I was spared having to play this stupid clicking game every time.

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But people have been expressing their dissatisfaction with the queue system and various error codes ad nauseum... your thread isn't a unique or special snowflake in any way... it's just a redundant copy of many more that have come before it.

And not only are we currently unable to load NA/EU servers, but an update was just posted saying that this issue was solved.
http://na.finalfantasyxiv.com/lodest...89d583224df7b5

"We are pleased to announce that the issue has been addressed."

Except no, it hasn't.

Issues with upgrading infrastructure and servers aside, don't make a big official post patting yourselves on the back, saying that things are working, when they haven't been. That's what irks me the most about all of this. Tell me you're still working on it, maybe even what the exact problem was. But don't say things are fixed when they aren't. It seriously reduces my faith in the technicians in charge of the servers.

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Originally Posted by Vanidin

Because there isn't another thread ON THE FIRST PAGE of general discussion about this already...

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But it's not his thread, his opinions and view are far more important than other people who have made similar/identical threads. Why can you not see that?
Without this thread I never would have even known of these issues, thank you good sir.

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Originally Posted by Wobi

But it's not his thread, his opinions and view are far more important than other people who have made similar/identical threads. Why can you not see that?
Without this thread I never would have even known of these issues, thank you good sir.

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I'm so sick of trolls like you that have nothing constructive to say, so you just go around insulting people for posting their opinions on the forums. Find something better to do with your time.

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Originally Posted by CakeBurglar

And not only are we currently unable to load NA/EU servers, but an update was just posted saying that this issue was solved.
http://na.finalfantasyxiv.com/lodest...89d583224df7b5

"We are pleased to announce that the issue has been addressed."

Except no, it hasn't.

Issues with upgrading infrastructure and servers aside, don't make a big official post patting yourselves on the back, saying that things are working, when they haven't been. That's what irks me the most about all of this. Tell me you're still working on it, maybe even what the exact problem was. But don't say things are fixed when they aren't. It seriously reduces my faith in the technicians in charge of the servers.

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It's less bad compared to how it was a couple hours ago, but it is still randomly throwing NA/EU server group not available, which is doing a number on my login script, because I have a character on one of the JP servers. So, I have to keep manually resetting it, and it's really starting to drive me nuts.

Just a helpful tip to anyone out there getting the NA/EU server group not available message. If you get that, don't bother clicking the X and trying again, it won't refresh. You have to close your client and login again to get past it.

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Originally Posted by CakeBurglar

And not only are we currently unable to load NA/EU servers, but an update was just posted saying that this issue was solved.
http://na.finalfantasyxiv.com/lodest...89d583224df7b5

"We are pleased to announce that the issue has been addressed."

Except no, it hasn't.

Issues with upgrading infrastructure and servers aside, don't make a big official post patting yourselves on the back, saying that things are working, when they haven't been. That's what irks me the most about all of this. Tell me you're still working on it, maybe even what the exact problem was. But don't say things are fixed when they aren't. It seriously reduces my faith in the technicians in charge of the servers.

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exactly there lying to us lol

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Originally Posted by Lycanar

I'm so sick of trolls like you that have nothing constructive to say, so you just go around insulting people for posting their opinions on the forums. Find something better to do with your time.

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You mistake trolling for calling out those who would create an identical thread on an well known issue rather than contributing to an existing discussion. It's not constructive in the least, it just delineates the existing discussion presently already taking place.

I filed a complaint at the Better Business Bureau website due to all the issues and their unwillingness to work with their customer to resolve the issue. I've asked for a refund due to not even being able to play the game outside of the open beta. They haven't even replied to my request because they don't care at all about their customers. When the BBB contacts them I bet they will though.

http://www.bbb.org/los-angeles/busin...063/complaints

Don't get me wrong, I would love the hell out of a working queue system where I don't have to mash 0 all day. At the same time, you can't tell me you didn't expect login issues to get even worse on the first weekend after official release. . .

Subscriber's have a right to complain and be upset when they pay for a service to which they have no access. They do not deserve to be attacked for voicing their unhappiness.

I am unhappy that I cannot play ffxiv:arr and have to play instead, ff1017. It will not however stop me from playing ffxiv:arr once these issues are solved. Ignoring the trolls on this forum and the constant login issues, this is an excellent game and well worth the subscription.

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Originally Posted by Mentulaz

I filed a complaint at the Better Business Bureau website due to all the issues and their unwillingness to work with their customer to resolve the issue. I've asked for a refund due to not even being able to play the game outside of the open beta. They haven't even replied to my request because they don't care at all about their customers. When the BBB contacts them I bet they will though.

http://www.bbb.org/los-angeles/busin...063/complaints

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doesnt se allready have an F? and had one for many years?

Every time it looks like I might get in, I get hit by 1017 after clicking start, then the NA/EU list again.

My god, did I just imply spamming 0 and getting 1017 is the equivalent of thinking I might get in?

It is doing something new now. After about 5-10 attempts you get 1017 really quickly after attempting to log in, and after that happens it tells you Can't load group NA/EU servers. This is making it impossible to use a login macro to login, and means you have to reload the client after every 5-10 attempts now. I've had this happen to me 3x now in the last 10 minutes.

It's just getting more and more inconvenient. My best guess is they are limiting the number of attempts in a certain amount of time and closing access to anyone attempting more than this number of times.

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Originally Posted by Wobi

You mistake trolling for calling out those who would create an identical thread on an well known issue rather than contributing to an existing discussion. It's not constructive in the least, it just delineates the existing discussion presently already taking place.

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It's something new, this wasn't happening before, what part of that don't you understand? We've gone from just dealing with 1017, to a whole new issue with NA/EU group not available. Also appears they are locking people out who attempt too many times now.

I was just in the F*cking queue #91 and I got 1017 and kicked off. WHAT THE HELL?!

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Originally Posted by Lycanar

It's something new, this wasn't happening before, what part of that don't you understand? We've gone from just dealing with 1017, to a whole new issue with NA/EU group not available. Also appears they are locking people out who attempt too many times now.

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It's been happening since early access, except when it happened that time you were locked out for a good while. The server was not purging people correctly and you got the dreaded 3102 error, I've had this same issue on and off for the past four days now. It's frustrating and let me tell you it will continue up until the purported fix on Tues/Wed. But we will see how that goes.

Well I am not paying a single penny till I am sure I can log on whenever the hell I want.

I've been at this over 2 hours now, and I've only gotten into the queue once, and got 1017'd anyway. It's completely stupid.

First time I've had log in issues since Monday.
Last time I am logging out until they put in a blatantly obvious queue system.

Sunday is generally going to be the worst day of the week for this because it's the day when many people have a lot of free time, and that really pours people onto the servers. I also got the 90k boot on zoning earlier today and have been locked out ever since, bouncing back and forth between not getting the server list and getting 1017'd. It's certainly very annoying.

Unfortunately I think tomorrow will be more of the same because many people in the US, which includes a lot of players, have a holiday tomorrow and will be looking to game in a way that is very atypical for a Monday morning in September.

Can't get on to my main character on NA/EU server and even my character on the JP world gets error 1017. I guess people are going wherever they can now :D Seems no world is accessible at all at the moment.

I'm just going to become a night owl. I didn't have trouble relogging at 1am EST. Hopefully people will be partying hard on Labor Day so I can log back in. Logging out last night was a mistake. =/

Yoshi incorporated is at PAX, but he apologizes for our problems. This makes everything better right!?

Makes it a good night for some books. I'll leave the frantic login attempts for others.

I hope the login issues get resolved.