A friend of mine played the beta, had the pre order service and now has the full month service. He was playing with the pre order service and now he can't select his character anymore because the pre order service ended, is there a way to transfer the character from service 2 to the 3rd?
Character Help!!! (Please)
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08-31-2013, 09:55 AMMortisCharacter Help!!! (Please)
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08-31-2013, 10:06 AMBoskiFox
I have a similar issue. I played beta 4 into early access on ps3 and had an interesting issue logging in, once I finally got back my main and NA/EU servers not acquired error. Similar to beta errors for login. An alt I made on JP server Typhon is the only thing I have accessible. Can't tell if mine issue, or something more.
Kinda weak -
08-31-2013, 10:59 AMMortis
anyone? please!
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08-31-2013, 11:06 AMRaist
Was the final product code registered properly to the SE Account?
Early Access ended 8/29, must have the actual 20 digit product code registered now. -
08-31-2013, 11:15 AMMortis
it is on PS3, he never needed the code... the game never asked for it
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08-31-2013, 11:17 AMRaist
Should have still gotten a final product code. Several codes were released. 18 digit preorder, 20-digit Early Access, and 20 Digit Official release. Need to make sure that 3rd code is registered properly. Log into the SE AM system and check the services list and see what the Mog Station is reporting for Account Status.
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08-31-2013, 11:21 AMCanvasian
Where is this 20 digit official release code found at? I already entered the early access code and was playing for early access. Now I can't log in and there doesn't appear to be an official release code / 2nd 20-digit code separate from the early access code. Are they supposed to send me another email? They haven't yet...
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08-31-2013, 11:25 AMRaist
Go back to who you got it from and check your order status or downloads--it should come available there somehow.
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08-31-2013, 11:30 AMMortis
my friend can play, he can play the free 30 days, but the early access is over and he lost his character, is there a way to transfer the character from early access to the 30 days service?
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08-31-2013, 01:18 PMMortis
help, please! (sorry for the spam)
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08-31-2013, 01:25 PM7erranwolf
If you bought the game through amazon, go to your Games and Software Library (order history and then click on Go to Your Games and Software Library).
It will be the "Activation Key". -
08-31-2013, 02:06 PMMortis
i bought it on the playstation network, well he did...
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08-31-2013, 02:16 PMCJtheBoyWonder
Mortis it sounds like your friend may have registered service to another account. Does he have two active accounts and the one with early access now inactive?
See this thread if so..
http://forum.square-enix.com/ffxiv/t...ervice-account -
08-31-2013, 02:23 PMMortis
He is playing with his account, the account was registered for the beta, had the early access, and has the 30 days, he was playing the full game with the early access, but the early access ended and he lost his character, he can play in the 30 days service but with no character, he has to start all over again, is there a way to get back his early access character to his 30 days service? (it is in the same account, his account)
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08-31-2013, 02:40 PMCJtheBoyWonderYour friend should post a support ticket.Quote:
Originally Posted by Mortis
This is the North America website http://support.na.square-enix.com/index.php
This is the Europe website http://support.eu.square-enix.com/index.php