Square-Enix,
Since this is the game's re-launch I am willing to overlook the shortcomings of the game architects such as the poor resource allocation by inadequate management and poor network analysis by uncalculated network architects. These people have done a poor job of projecting what resources are necessary to run this game in a stable environment. Square-Enix KNOWS they have a successful game on their hands. They also knew how many pre-orders they had so they could have passed that information off to their data centers so the network and resource architects could have calculated and planned accordingly. Obviously none of this occurred or we would not be in the situation we are in today. So we are now at the mercy of a company that has poor projection skills.
Initially during early access I created a character on the NA server Diablos. I leveled this character to 20, but this character has been stagnant since then due to 1017 world full blocks. I am not one who will cry over spilled milk. So I moved on and tried to create a new character on a less populated NA server, but I could not due to the new character creation blocks. So I decided to move to the land of the rising sun, and I created a new character on the JP server Ifrit. I leveled my newly created character on the JP server to level 15. I was totally content with starting over anew, and everything was going smoothly until this morning at 8:00AM EST when I tried to logon to the JP server Ifrit and was greeted by the notorious 1017 world is full block. (NOTE: I also received a queue last evening on the PS3 when trying to enter JP server Ifrit, but was eventually permitted to enter)
However, I am willing to overlook all of the current short-comings and faulty projection management if SE can take the proper steps to remedy these problems within the upcoming month.
I have purchased 3 copies of this game: 1 PC Collector's Edition, 1 PC Standard Edition, and 1 PS3 Standard Edition. All of which will be tied to 3 separate SE accounts with 3 separate subscriptions. I will not be activating any of the registration codes or registering a paying subscription on any of these games/accounts until SE can remedy their data center problems. Once my free access (early access time) wears off these 3 accounts will all be stagnant. I am sorry but I cannot commit to a game that is not ready.
Square-Enix, if you are reading this please understand that I will return to the game once proper management of your resources has occurred. Until then I wish my fellow gamers good luck especially if you have already committed to the game by registering the game codes and a subscription.
Thank you Square-Enix I do adore the game you have produced, but please let me play it.
Square-Enix PLEASE READ (1017)
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08-28-2013, 10:08 PMPure-WasabiSquare-Enix PLEASE READ (1017)
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08-28-2013, 10:09 PMAtomX
It's 7am where I live, and this is already like the 4th one of these today, worded the best, but still just saying "FIX IT OR I WON'T PLAY!" So take this with a grain of salt, Calm your tits, they are adding more servers, either wait, or get started and work on a toon!
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08-28-2013, 10:24 PMPure-Wasabi
As unethical as this may sound I have (this week) resorted to playing this game while I'm at work due to the login restrictions and 1017 blocks. I've been playing it on my breaks on my ultrabook that is tethered to my cell phone. This has been the only "real" unrestricted time that I have been able to play because most people are at work or school and the login restrictions don't seem to be as severe.
However, this morning that work-around ended due to the 1017 world is full block. I've also been disconnected several times this morning by the 90000 and 2002 error. -
08-28-2013, 10:30 PMAtriousWhere did you read that they were adding more servers. "This is true for Japan" I have yet to see anything about NA/EUQuote:
Originally Posted by AtomX
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08-28-2013, 10:32 PMPure-WasabiThey made a follow-up announcement: http://na.finalfantasyxiv.com/lodest...7c1574f8a6f73aQuote:
Originally Posted by Atrious
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08-28-2013, 10:33 PMStatishido
Stop making 1017 threads! They are fully aware of the problem. Instead of making a new 1017 thread every 20 mins, why don't everyone respond of one of the main 1017 threads while liking the original OP post. That is how the reps are going thru the forum, same way they did for the Beta. Have 100s of 1017 just muttles up the board and makes it harder for them to shift thru the other technical issues that they might not know of.
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08-28-2013, 10:34 PMdarkannex
They specified that the post was badly worded. They are expanding NA/EU servers as well as Japan.
http://forum.square-enix.com/ffxiv/t...r-Data-Centers -
08-28-2013, 10:38 PMAtriousThank you!!Quote:
Originally Posted by Pure-Wasabi
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08-28-2013, 10:41 PMPure-Wasabi
Statishido,
Sir, I have valid points outside of the 1017 error. This is my personal plee to Square-Enix. If others want to reply that is by their free-will. I also have the right to create new posts on here just as you do sir. Please respect my rights and opinions. If SE feels that my post is inappropriate or misleading they will close it or move it.
Thank you for your concern, but this is my plee to SE, not yours. -
08-28-2013, 10:43 PMBearracudaIf they sat on their butts and read every single wall of text complaining about 1017 like yours, they'd never accomplish anything. Do you have any idea how many people are making upset posts just like yours and how many of them want all of square enix to take 5 minutes of their day to read their post? You're not the only person in the world. They've already said that they're busy working on it. Wait for their fix to be implemented, and if you need to get in that bad, just play on a JP server for now.Quote:
Originally Posted by Pure-Wasabi
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08-28-2013, 10:47 PMAtriousDon't you just love when an intelligent post is then criticized by a non intelligent one? :P Especially from someone who spells through, "Thru".Quote:
Originally Posted by Pure-Wasabi
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08-28-2013, 10:48 PMpaleto
just increase the capacity. no need for more servers. its more fun when there are more people playing. then having a complete ghost town. in which you can walk around nude, and not have a single emote on you
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08-28-2013, 10:50 PMAtriousPaleto, currently right now they cannot just simply increase the compacity. You apparently were not around for the Early Access. When they opened the flood gates it crashed the Duty Finder servers and then players were then locked out for hours if not more than a day with the 3102 error or 90000. They need to fix the current configuration on the servers now, and or add more servers.Quote:
Originally Posted by paleto
Please read the updates or read into how these things work.
Thanks ;)
PS, With the server compacity set there are 0 ghost towns. I promise you that. -
08-28-2013, 10:51 PMPopRocks??1017[impossible to gauge!]
This morning, at 9:30 a.m., I receive a 1017. After 27 attempts to log in, I finally got in. This is not peak playing time. The only time I did get some serious playing time in was yesterday. I had to log in the am and leave my character on line or I wouldn't be able to play at all when I got home 5 hours later which made me feel horribly guilty. However, I paid for the service for 180 days this week, I paid for Early Access, I paid for the upgrade to collector's edition, so why should I? I refused to attempt log ins for 1-3 hours!! You now have over 100+ of my dollars. I was able to play so little during the early period, I want a refund on that in game time. It's not too much to ask. In fact, I believe everyone who paid for early access deserves game time compensation. You sold full access to a playable game and that isn't what I got. You now have even blocked sales entirely. My friends not yet on can't buy the game? I can't create a new character and try out some different looks. I can't play with my friends already here...we were all scattered to the winds. They can't make new characters on my server...I can't make new characters where they are. 1-3 days...ok. Working out bugs. This has been since Saturday. I see a projected new servers add for next week??? C'mon....that's absurd. I love this game. It's incredibly fun. It's the best game I think I have ever played to date. I play a lot of MMOs. I have guilds in two others. The launches of other games was rocky yes, but not this rocky. In fact, this is the most problematic launch I have seen in an MMO. I wasn't soured by 1.0. I tried it for a while, it was broken, I quit. Even after that, and being a loyal ffxi player for many years, and a SE fan.... ( I own every title you've ever released) I'd really like to enjoy it as it should be enjoyed. Your customers deserve better treatment, more frequent updates, and some deserve compensation. Please.
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08-28-2013, 10:52 PMStatishido
I'm sorry but you are completely missing the point. Noone is here saying that your opinion is invalid and the you do not have the right to create threads. Rather that, creating numerous threads on the same topic is counterproductive to helping the SE Reps get to the root of not only the problem that you are experiencing but other problems as well. There is nothing that says that you can't make your plea to SE in one of the already created main threads for this topic that have alot of activity. Creating side threads to express the same feelings that others have also expressed does not help the process. If you were a beta tester in the beta forums, SE specifically informed us not to create numerous threads on the same topic but to reply all in one thread and they could address the issues in a more timely fashion. They also started deleting spin off threads like this to try to keep the Tech Support forum as clean as possible. I'm not sure if they have the same mandate for this live forum but they should because its for the good of the community. Hopefully you can understand that!
Quote:
Originally Posted by Pure-Wasabi
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08-28-2013, 10:56 PMAtriousYou entered to have your subscription set up. They have no charged you yet for the 180 days. I know this because I also set mine up. You will not be charge until after the free 30 days. Secondly, 27 attempts and you got in? I would consider that a win. I have a macro set up to log in me and it ran for a solid hour before it let me in.Quote:
Originally Posted by PopRocks
So you logging in and staying logged in while you work or whatever is not helping the problem, its just making it worse. -
08-28-2013, 10:56 PMStatishido
Is my follow-up post my intelligent for you? Give me a break.
Quote:
Originally Posted by Atrious
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08-28-2013, 11:04 PMAtriousMuch better only found a few mistakes! <3Quote:
Originally Posted by Statishido
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08-28-2013, 11:06 PMStatishido
LOL. Touche.
Quote:
Originally Posted by Atrious
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08-28-2013, 11:07 PMPure-WasabiNo thank you sir, I will not have my valid points lost in a sea of hundreds of replies. Thank you again for your concern, but my thoughts need to be heard by SE. If SE disagrees they will close or move my thread.Quote:
Originally Posted by Statishido
Thank you again for your concern. -
08-28-2013, 11:22 PMBearracuda... Stiiiillll thinking that you're the center of the universe here... I love how, positive or negative, you assume that square has the time to read your post. No offense, but I'd prefer they don't read it. If they're busy reading your posts, then they're not busy fixing the problem for everyone.Quote:
Originally Posted by Pure-Wasabi
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08-28-2013, 11:33 PMHoutei
lol dang I got on somehow with just 3 tries this morning and played some finally then thought I would leave my char on like a jerk so i could play after work and not worry about whether i can get on or not and while i was getting ready the freaking power went out for a few minutes and i tried like 50 times to get back on but kept getting that error... stupid karma
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08-28-2013, 11:34 PMViktorShtrumIs that the business model you would set up, having the programmers sitting on the forums reading posts from people pissed off at how they can't log in, and only when they stop posting about the same error, THEN they can get back to programming and fixing errors?Quote:
Originally Posted by Bearracuda
Yea, just fyi, that's a HORRIBLE way to do things, and luckily SE knows this, which is why they actually hired people specifically to monitor the forums and take note of the concerns. These people are called "Devs," and they are not the same people who are fixing the errors in the game. I guess you can rest assured, or something. -
08-28-2013, 11:36 PMAtriousThats what you deserve....Quote:
Originally Posted by Houtei
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08-28-2013, 11:51 PMHouteiMaybe. But I was desperate having only been able to play this morning since saturday and trying over 500 times since satuday. I cant wait for the increase in compacity.Quote:
Originally Posted by Atrious
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08-29-2013, 12:02 AMDemuloc
How about putting a 5k+ queue and boot all AFK players like in WoW?
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08-29-2013, 12:05 AMAtriousI understand that, but you then became part of the problem and not part of the solution.Quote:
Originally Posted by Houtei
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08-29-2013, 12:10 AMHouteiCorrection : I "TRIED" to become part of the problem and instead became part of nothing.Quote:
Originally Posted by Atrious
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08-29-2013, 12:26 AMMyros
Woke up this morning (GMT +4) and saw that the servers were under maintenance. Lo' and behold, 20 mins later the servers are up, I log in, 52 in queue, and before I knew it, the loading screen popped up.. After it lasted for 2 secs I held my breath, and I was IN!
I honestly couldn't believe it. I played for an hour before heading out to work. I also considered leaving my toon on AFK.. Alas, I have a conscience, so I chose not to. I logged in again right away, and guess what, I got in again (this time no queue). I know for a fact that once I'm back home, the servers will be packed once again. I'm glad I got to play for a while, it reminded me why I was dying to get back in. I'm just afraid that desire will once again transform into frustration... -
08-29-2013, 04:26 AMPopRocks
No, but I was charged for the Early Access. 27 attempts this morning by the way, was making the point that it was off peak and still can't play.. We can add that to the over three hours off attempts after a quest kicked me off line with an error the day before that, the 7 hours the day before that after getting kicked,.....and so on. I don't see it as a win. As for me logging in and staying logged in yesterday....how is that making the problem worse exactly? By not making space for others? When they pay my early access fee, I'll worry about them. It's a game I paid early access to play, and I am assuring I am able to play during the time I paid for. It isn't my fault that they didn't account for the huge sales when ordering their servers. I'm glad it is such a success. It's a great game. When I can play it. I felt bad about staying on line yesterday. Now that I see so many with similar problems, I don't feel very bad.
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08-29-2013, 04:31 AMPopRocks
You're attacking people who stay on so that they don't have to log in attempt for hours upon hours later.... a fool's errand. They should have server space for every single player they have an account for. Period. Over selling the game is NOT the customer's fault. When they have to resort to this just to use the company's products....it's the company's fault for selling something they can't deliver, not the consumer for being unhappy and doing what they can to get enjoyment out of their item. I'm glad you're not one of their CS reps, you sound like a real jerk.
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08-29-2013, 05:48 AMKaiten
in the same boat as the OP..multiple 1017 errors..I also get the 90000 disconnect. I have not registered the game that I purchased either. Nor will I be submitting a payment method until this all gets sorted out. Worst comes to worst I can ebay this game since it's still shrink wrapped.