CE Code from Amazon?

So I got the 18 early access code, played it and what not. Once mog station came up it says I have no characters available but yet I got my moogle hat and cait sith doll today. I shrugged it off. I got an E-Mail from Amazon saying that I have been charged on my card for the CE version of the game which is what I bought. But i received no code. Going into my account in amazon and looking at the order details there is a 20-digit activation code so I presumed that was the CE code. It seems that when I go to mog station and input the code it says it's invalid. So I don't understand what's the problem. Is it the 20-digit activation code I have not valid or is mog station broken?

If you go to the Amazon.com home when you are logged in, hover your mouse over Your Account. From there click on Your Games & Software Library. Under Final Fantasy XIV: A Realm Reborn you should see the activation key.

I did, I have it, but when I enter it at mog station and click add platform it says it's invalid.

i ordered mine from sony directly through digital. the cop out they give is this.



FINAL FANTASY XIV: Collector's Edition Exclusive In-game Items Serial Number: The_CD_key_that_comes_as_part_of_this_purchase_has_been_integrated_with_DLC_items_Please_note_that_the_DLC_items_no_longer_require_an_additional_code_to_access_your_content_041130
PC Download
Other

what the hell does that mean. my serial and other numbers that would work on mognet dont work

-----BUMP----

-----BUMP-----

This might be your problem

http://forum.square-enix.com/ffxiv/t...register-codes.

Basically if you already have a 1.0 pc account, you cant add another pc code to the same service.

I pre-ordered collector's edition from amazon as well and it's giving me the same error when i use the activation key. I did not play 1.0

Then you might have to contact amazon to get a new code from them.

Wait if i have FFXIV: A Realm Reborn - Beta Test Windows(R) at mogstation does that mean that my account was set in 1.0? I never registered or played in 1.0.

Quote:

---

Originally Posted by Chark5b

Wait if i have FFXIV: A Realm Reborn - Beta Test Windows(R) at mogstation does that mean that my account was set in 1.0? I never registered or played in 1.0.

---

Beta Test Windows(R) means you played in beta, not that you had a 1.0

There was a post somewhere that listed all the different listings and what they meant.

edit: http://forum.square-enix.com/ffxiv/t...Y-XIV-Licenses

do you have 2 tabs on your account a lot of us added a new service account instead of registering add windows service long thread on the forums about this issue http://forum.square-enix.com/ffxiv/t...ervice-account

No I only have 1 active service account.

If you only have 1 service account and it's not a 1.0 and you're getting invalid code, then there's probably something wrong with the code. You should contact the store you got it from and tell them your code is wrong. I've heard a few people mention that customer support at amazon was pretty good, they got replacement pre-order codes right away.

I just got off the phone with them. They said that they have been getting alot of calls about that but the issue isn't on their side, they said to contact square enix support and ask them what's up with the key. If they say no the key is invalid the man who attended me left a note on my account so he told me to call back if they say it's invalid. Sadly square enix support is down atm.

I solved the problem for me Chark. I had been entering the code manually but when I copied and pasted the code directly, i was able to register my collector's edition, so if you've been entering it manually maybe this will work for you as well

Ugh, that sucks! Doesn't help their email support is garbage as well, have to use live chat, unless you want the phone bill from their non toll-free number ;)

The codes are case sensitive, some people have missed that as well.

Quote:

---

Originally Posted by Huntakinte

I solved the problem for me Chark. I had been entering the code manually but when I copied and pasted the code directly, i was able to register my collector's edition, so if you've been entering it manually maybe this will work for you as well

---

Oh wow, that actually worked. Thank you.

EDIT: Now what about the issue of it saying No characters available even though I already got my pre-order items?

That happens randomly.

Quote:

---

Originally Posted by Chark5b

Oh wow, that actually worked. Thank you.

EDIT: Now what about the issue of it saying No characters available even though I already got my pre-order items?

---

Well, I THOUGHT this had worked for me, BUT...their registration server is now down for maintenance. LAME.

Okay, the copy/paste (be sure you don't get any additional spaces copied) WORKED for me. Typing in the code in all caps myself did not.

Quote:

---

Originally Posted by Chark5b

I did, I have it, but when I enter it at mog station and click add platform it says it's invalid.

---

Same problem here Chark5b

Quote:

---

Originally Posted by Huntakinte

I solved the problem for me Chark. I had been entering the code manually but when I copied and pasted the code directly, i was able to register my collector's edition, so if you've been entering it manually maybe this will work for you as well

---

Quote:

---

Originally Posted by Aecil

Same problem here Chark5b

---

Use that Aecil, it worked for me and it seems it worked for Organic too.

UGH!

I pre-ordered mine from AMAZON as well and am haviung the exact same problems as others here!, I got the pre-order code which allowed me to gain access to early access and have been playing the last couple days.

Amazon emailed me my download link along with activation code for the CE edition right at midnight on the 27th like they said, but when I try to enter the code at mogstation, it says "Invalid Code".

Been trying for hours, logging in and out of the game etc and still nothing. At mogstation it also says I have zero characters, yet I have one in the game.

I want my in-game CE items lol

I did the thing mentioned above where you copy/paste the code at it worked!

That is OBSCENE though because I was entering it case sensitive with no extra spaces and even tried non case sensitive, over and over with no success.

To have to copy and paste all 5 sets of 4 characters in ridiculous lol.:cool: