So it seems some non-legacy 1.0 players who pre-ordered digital CE are having trouble putting in their code because we only have the option to upgrade. Putting the code in bonus items only shows invalid. Also we can't add another platform because it only allows for PS3. Please give us a way to enter in the code. If anyone has a solution to this please post!
non-legacy 1.0 players who pre-ordered digital CE
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08-27-2013, 06:09 PMAiyzanon-legacy 1.0 players who pre-ordered digital CE
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08-27-2013, 06:11 PMLemonaid
twice that, Can't believe it. I also got a CE exactly because my 1.0 account was not CE.
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08-27-2013, 06:11 PMZet_
This is exactly my problem(except I have a new service account). Do you also have 14 days left for service account 1?
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08-27-2013, 06:14 PMPsychicKoala
This is why guys.
http://forum.square-enix.com/ffxiv/t...=1#post1013237
You had to use the upgrade option if you were a 1.0 player. They are not allowing previous 1.0 players to register any new ARR PC codes on the same service account. Only ps3 ones. -
08-27-2013, 06:19 PMAmellynn
In that case I need a refund.
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08-27-2013, 06:20 PMPsychicKoalaProbably, yeah.Quote:
Originally Posted by Amellynn
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08-27-2013, 06:25 PMZet_
Then why did EA work on it?
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08-27-2013, 06:26 PMAiyza
Probably going to do a refund myself. Call up amazon tomorrow =/ This makes no sense at all....
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08-27-2013, 06:29 PMveshchIf you're like me and bought the Digital CE, then you're SOL. Amazon doesn't do returns on games & software.Quote:
Originally Posted by Aiyza
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08-27-2013, 06:31 PMZet_If they have an EU account, Amazon will have to do a refund. EU is very badass on digital sales.Quote:
Originally Posted by veshch
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08-27-2013, 06:31 PMPsychicKoalaHe can call them up and explain the mixup and they might help him out. Amazon is usually nice about it. But if that fails he should talk to SE about it, they may give him a refund or activate the CE on his account providing he has proof.Quote:
Originally Posted by veshch
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08-27-2013, 06:32 PMPsychicKoalaThe EA code was totally diferent, and somehow people got a hold of them without preordering.Quote:
Originally Posted by Zet_
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08-27-2013, 06:43 PMSyldra
Square just needs to do like Blizzard. Give us the option to upgrade by using the code we DID get. No reason they can't allow us to do just that.
1.0 players had NO WAY to get the Cait Sith Doll and the Mog hat otherwise. This is ridiculous.
It's not that hard to let us upgrade by using the code.
Seriously, Square? -
08-27-2013, 06:47 PMPsychicKoalaThat very well may be what they will do, but you can't expect them to come up with the necessary systems instantly do you?Quote:
Originally Posted by Syldra
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08-27-2013, 06:55 PMSyldraNo, but honestly, I figured that using a code to upgrade an account would be a given by now. I think this mess could have been avoided had this been mentioned on the pre-order page or in the email they send when you order the CE.Quote:
Originally Posted by PsychicKoala
Fair enough, it was on the forums, but not everyone browses them. Should have been on the product page itself.
I do hope they will either add an option to upgrade via a code, or simply issue refunds, I suppose. -
08-27-2013, 06:56 PMPsychicKoalaI agree, it was put out how this was to be done, but not where it should have been. Shame on SE.Quote:
Originally Posted by Syldra
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08-28-2013, 03:43 AMAiyza
No refund on amazon....explained the situation. Can't because the code was already sent and that means it's been used. Off to square enix now....
Well apparently someone already contacted them and got this:
http://forum.square-enix.com/ffxiv/t...e-look-at-this
UTTER CRAP