PC turning off

I'm guessing this is the beginning of the end for my CPU,good thing I've just ordered the new haswell i5. Is there anything I can do to try and stop it from turning itself off? I've used cpu temp and while I can't see any obvious signs of over heating, I have done a time log of my CPU and this game is working it,hard.

So I strongly believe it is overheating, just can't get the temps while I play.

This is happening to more then a couple people. Myself included. This has nothing to do with overheating its just something the game is doing to my computer.

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Originally Posted by Rainukun

This is happening to more then a couple people. Myself included. This has nothing to do with overheating its just something the game is doing to my computer.

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I'm starting to worry about playing until my new parts arrive, the last thing I want is my PSU or HDD to blow/corrupt because of the computer just shutting off.

I think it might be worth mentioning that it's not everytime I play. Last night I played for 6-8 hours without a sniff of trouble.I played for 2 hours this afternoon and boom power off. So perhaps not an overheat problem? How confusing >.<

check application log for error

its your power supply i had the same issue and it just got worse

Probably not processor heat, unless your CPU heatsink is caked with dust under the fan. More than likely it is a power supply problem, possible overheat (I just fixed a PC with about 6 metric tons of dust bunnies IN the power supply), or a memory IRQ error.

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Originally Posted by ninesunz

check application log for error

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Where may I find that?

I have an OCZ StealthXtreme2 700w PSU,very good quality and it's only FF that this happens on.Also about the dust suggestion,I clean my PC once a week to make sure I avoid problems like this.

Also I was under the impression that PSU's don't spit and stutter at random times,if they're going to break then they simply break without other symptoms before hand.

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Originally Posted by animapain

Also I was under the impression that PSU's don't spit and stutter at random times,if they're going to break then they simply break without other symptoms before hand.

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Not necessarily. Capacitors can go bad over time, develop leaks, etc. It's at least work checking.

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Originally Posted by Ramsay_Trollton

Not necessarily. Capacitors can go bad over time, develop leaks, etc. It's at least work checking.

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How do I go about testing/discovering such problems? As I said the shut offs are just random so it's not like I can replicate it. And advice?

right click my computer > manage > event viewer > windows logs > application

Well, I'd first check your error logs as was suggested before. How to view those varies from OS to OS.

More than likely you'll find a driver conflict or memory error causing the crash.

If not, try swapping out a different PSU or picking up a cheap one. If that doesn't make a difference, most PC stores (not Best Buy type stores, but actual local PC shops) will let you take it back without issue, especially if you let them know you're troubleshooting.

Okay,so I found this, it's the only error on there at around the time it happened:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

No clue what that means,so if someone could translate it for me I'd be very grateful

Could really use a tech head in here please!!

Not too long ago windows 8 had a few updates that were not compatible with the windows 8 "fast boot" feature, cuasing all sorts of random PC shut downs for no apparent reason, try disabling the quick boot feature. If you use windows 8

http://www.supportrix.com/kb/what-to...n-or-restarts/

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Originally Posted by Yuufarlc

Not too long ago windows 8 had a few updates that were not compatible with the windows 8 "fast boot" feature, cuasing all sorts of random PC shut downs for no apparent reason, try disabling the quick boot feature. If you use windows 8

http://www.supportrix.com/kb/what-to...n-or-restarts/

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Using windows 7, heard some things that put me off windows 8.

This problem has got me stumped. It looks like it's not a PSU problem after all,but I can't make heads or tails of this error message,really,really need help.

is this the right forums to be asking about PC problems? I think this is best asked on computer forums where PC experts frequent.

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Originally Posted by khovel

is this the right forums to be asking about PC problems? I think this is best asked on computer forums where PC experts frequent.

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It would be if this were a problem across all games,but it's only FF,so it's an FF problem hence why I am here.

Has happened a few times to me as well...i monitor my temps on a second screen so def not the issue. My psu is also fine because I play much more demanding games without incident...it probably has something to do with a driver conflict.

Solution to your problem can be found here if you use windows 7: Here

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Originally Posted by BKPiazza

Has happened a few times to me as well...i monitor my temps on a second screen so def not the issue. My psu is also fine because I play much more demanding games without incident...it probably has something to do with a driver conflict.

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I hope so,but until I can find out for sure just what that error is and then how to fix it,I can not play the game.I don't want to run the risk of causing problems due to the power cutting off.

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Originally Posted by animapain

Okay,so I found this, it's the only error on there at around the time it happened:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

No clue what that means,so if someone could translate it for me I'd be very grateful

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Looks like you have a WMI permissions issue.
MS has a fix (win7) http://go.microsoft.com/?linkid=9775756
run the fixit to correct the WMI permissions - this should resolve your log error.
for safety i'd recommend doing a chkdsk/f on your drive followed by a sfc /scannow to repair and filesystem corruption

then try running ffxiv again to see if it crashes

Took some temps after 30 mins of play and here are the results of that.
Edit:http://i42.tinypic.com/2hxvpc6.jpg

As you can see everything is running very cool ( I have great cooling on my rig ) I am once again heading in the PSU direction,even though it only happens when I've played FF, it's worth investigating. Only problem is,how on earth do I investigate it? lol

Edit: you can't really see it properly but the CPU temp is 39c and GPU temp is 58c

Computer turning off is a good sign your PSU is starting to fail.

A good benchmark for it is if it happens more with graphically intense games, it means the PSU can no longer support the required power the videocard is demanding. Eventually it will start turning off even on your desktop and idleing.

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Originally Posted by Thaddeus

Computer turning off is a good sign your PSU is starting to fail.

A good benchmark for it is if it happens more with graphically intense games, it means the PSU can no longer support the required power the videocard is demanding. Eventually it will start turning off even on your desktop and idleing.

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What I don't understand though is this PSU is barely 2 years old and I'm not a big PC gamer so it has rarely been tested with high end gaming,so it's basically failed on its own. The only other game I've really played is WoW, which is hardly pushing my hardware.

I've had this happen to my old computer, basically fried everything. I had this same problem, and basically what it was, was a combination of a failing PSU and the power draw of my PC was more than the PSU could consistently handle. The new PC I built, I made sure that my PSU was a lot more than I needed.

Is your computer shutting down 100% or shutting down and rebooting?

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Originally Posted by Stryker

I've had this happen to my old computer, basically fried everything. I had this same problem, and basically what it was, was a combination of a failing PSU and the power draw of my PC was more than the PSU could consistently handle. The new PC I built, I made sure that my PSU was a lot more than I needed.

Is your computer shutting down 100% or shutting down and rebooting?

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It shuts down completely, however it's very random.Not only that, if this was a PSU problem,wouldn't the shut downs occur everytime it comes under high load? the reason I ask is because I can play for 8 hours and have no issues as I did yesterday,but today I played for 2 hours and it shut down,very strange. It did the same in open beta, it shut down twice after just 15 minutes of play,but after that I played for the next 6 hours with no issues.I really don't understand it!!

Like others suggested is that if your PC just shutdown while playing a game it is either your PSU failing or rather it might not be big enough to run your system. What is the minimum requirement of watts your video card requires? Also you have to add in the rest of the system of how much power it also adds to the final wattage used by the PC in whole. Meaning do you have a seperate sound card, keyboard, cd-rom/blue ray drives running, etc.

Try turning down your video card settings or if its an AMD leave it on stock settings and do not use AMD overdrive or the NVIDIA equivalent of that software.

Sadly for me it wasn't every time that my computer came under heavy load. Sometimes it was due to watching a movie on my computer. I think what it boiled down to was the gpu/cpu power draw was too much draw for the PSU to output on a consistent basis.

There are ways to test for it, but they usually require voltage meters. I guess the easier thing would be to list your specs and list your PSU.

Another thing I heard that worked for some people was downclocking their cpu and/or gpu to reduce the power draw.

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Originally Posted by fhero

Like others suggested is that if your PC just shutdown while playing a game it is either your PSU failing or rather it might not be big enough to run your system. What is the minimum requirement of watts your video card requires? Also you have to add in the rest of the system of how much power it also adds to the final wattage used by the PC in whole. Meaning do you have a seperate sound card, keyboard, cd-rom/blue ray drives running, etc.

Try turning down your video card settings or if its an AMD leave it on stock settings and do not use AMD overdrive or the NVIDIA equivalent of that software.

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I have an OCZ stealthXtreme2 700w, my GFX card requires 160W and I have a single HDD a single DvD drive, 4 case fans. That falls well below to capacity of this PSU when you add everything up. The other thing that's bugging me,is it's only FF it happens on. After reviewing all my cores they are not being pushed as much as I thought and my CPU is running at 94.5 watts, if you can see in my screenshot.

While I am considering the PSU as an issue, the question still remains,why just FF.

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Originally Posted by Stryker

Sadly for me it wasn't every time that my computer came under heavy load. Sometimes it was due to watching a movie on my computer. I think what it boiled down to was the gpu/cpu power draw was too much draw for the PSU to output on a consistent basis.

There are ways to test for it, but they usually require voltage meters. I guess the easier thing would be to list your specs and list your PSU.

Another thing I heard that worked for some people was downclocking their cpu and/or gpu to reduce the power draw.

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My specs:
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: M68MT-S2
BIOS: Award Modular BIOS v6.00PG
Processor: AMD Phenom(tm) II X4 850 Processor (4 CPUs), ~3.3GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 2167MB used, 14211MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
Display Devices
---------------
Card name: NVIDIA GeForce GTX 460
Manufacturer: NVIDIA
Chip type: GeForce GTX 460
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0E22&SUBSYS_23221462&REV_A1
Display Memory: 4050 MB
Dedicated Memory: 978 MB
Shared Memory: 3071 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
With an OCZ StealthXtreme2 700w PSU

I was having this issue in Phase 4, not in Phase 3. except that my computer will restart and the Event Viewer is giving me a Critical Error 41, or Kernel Power Error. Im hoping its a PSU aswell, though I would be happy to hear suggestions from others

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Originally Posted by Takun24

I was having this issue in Phase 4, not in Phase 3. except that my computer will restart and the Event Viewer is giving me a Critical Error 41, or Kernel Power Error. Im hoping its a PSU aswell, though I would be happy to hear suggestions from others

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That's what I'm getting. I'm going to try and stress my system with other games to see if I can replicate it,but as I said this has only occurred in this game so I really don't know what's happening.

I've just read that if the PSU is failing to provide adequate power then you will see a very obvious performance hit.How true is this and does anyone else have any clues on the matter? My PSU is blowing cool so I know it's not busting a gut to get the watts out.

Easiest way to test your PSU is to disconnect it everything from the motherboard and pull it out....using a voltage meter/multi-meter and a paper clip test you can read the power that it is producing and you can compare it to the sticker that is on the side of your PSU to determine if it is under performing.

http://youtu.be/ac7YMUcMjbw

I really don't get it. I've just done an hours worth of stressing my hardware, OC'd my gfx card ( just for the test ) ran CPU at 100% and maxed out every setting I could. not a single shut down. The games I tested were GTA 4 max, Crysis max and 2 windows of WoW maxed and still didn't cause any problems. If my PSU was the problem I would have seen an indication of it during these tests,1 because I overclocked my card,2 I forced my cpu to 100%,3 turn all case fans to max,4 those games are CPU intensive aswell as GPU which would require more output from the PSU. Yet I got nothing,no shut down,no performance hit due to power levels.They ran just fine.

Surely if it was my PSU then maxing the load for 1 hour would have seen something. I understand 1 hour isn't all that long, but FF shut down my comp twice in a 15 minute window,so 1 hour should be more than enough.

Anything else I can try? I took my PC apart last night and inspected my mobo and PSU with a magnifying glass to check the capacitors and other signs of wear/damage. I see nothing. And as I said, it's only FF which is even more confusing!!

Anyone else have anything?