1.0 Character Recreation issues.

Good Morning,

I'm just reposting some information that had been mentioned by several in the Beta Forums in regards to the recreation of 1.0 characters as we never did get any clear answer on what we would need to do.

I myself, during Phase 4, botched up the recreation of my 1.0 character. I did get the character design correct but class/starting city got messed up (which I understand is a minor issue compared to some others).

Throughout the beta forums, others reported similar issues, including the recreation flag being removed due to crashes/client lock ups. Others not getting the chance to rename their characters.

I am just wondering if the team has been discussing if there will be an option or an opportunity for those who messed up their characters to get a chance to recreate them without deleting the characters they've had for up to 2yrs.

I myself have submitted a support report in regards to this. Is this the correct procedure?

Any information would be welcomed.

Thanks.

PS: I'm fully aware alot of these issues may have been human error. But never hurts to ask anyways :)

I had the same issue. I cant play Conjure and TBH i hate the job since i cant play it well. I can do some healing but full time aahhhh LOG OFF lol. I respect all the players that decide to play a healing job. /bow to you all that been said during the recreation of my 1.0 sexy beast. I wanted to play ARCANIST and end up in freaking Gridania as conjure and my character design was not what I build on the benchmark. PLEASE ALLOW US TO RESET OUR CHARACTERS.:D

I was an unlucky person who wasn't able to change my appearance of my 1.0 character to something I had created in the benchmark program. Nor was I able to change my name, which was frustrating since I wanted to use something lore based.

Today I noticed on the launcher this snippet:

Therefore, we have decided to provide the following services.

- Provide a one-time character name change.
- Provide a one-time character appearance change.

* Please note that we will only be providing the service to those who encountered problems during the character change process.

How do I know if I'm in that select group? Do I need to report that I did somewhere?

I was one of the ones affected by the character creation screen would not let me use what I created in the benchmark program. FFXIV1 , FFXIV2, & FFXIV3 were all affected. How so we go about submitting this for the One time appearance change referenced above comment @Wyuli.?

Edit: Exactly. I was the one mostly affected in my house by the cannot import character data. I was able to use new character and import data on a mule of mine but not my legacy character. Seeing as I am using a female avatar Lord Rulkar does not seem appropriate. I guess they will open up a support ticket system in the future for this issue.

Quote:

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Originally Posted by WHS

I was one of the ones affected by the character creation screen would not let me use what I created in the benchmark program. FFXIV1 , FFXIV2, & FFXIV3 were all affected. How so we go about submitting this for the One time appearance change referenced above comment @Wyuli.?

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I'm not sure if we submit it as a bug somewhere? Since this was in P4 beta.
I'm guessing you no longer want to keep the name Lord Rulkar...especially if your avatar is female?

I was also frustrated by the lack of an option to import a saved character creation for use in recreating my 1.0. My friend meanwhile was unable to correct a typo in his name during the recreation process. What all do we need to do to properly report this or ensure we are able to use this one time chance?

Your starting city hardly matters...because It's not even displayed in game. What shows up is which grand company you "swear allegiance" to. That's more or less which city you are part of. If we're thinking XI terms.

Starting city is merely a place to put you when you first start the game.

Well, then there's the beginning story missions. Which is really the same in each city, just with different scenery. More or less a tutorial.

Did you guys see the news!
when you open the launcher there is a topic about those who missed up in creating their character due to problems encountered during the character creation.

For those who experinced issues when creating their character and could not link the character bench mark to change their V1.0 character will have the chance to re-create their character again!

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Originally Posted by Liger

Did you guys see the news!
For those who experinced issues when creating their character and could not link the character bench mark to change their V1.0 character will have the chance to re-create their character again!

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I saw it, but I'm wondering if we have to somehow qualify for it. Mainly I wonder because of this line from the launcher news: Please note that we will only be providing the service to those who encountered problems during the character change process.
Would be nice to have clarification on that.

I opened a support ticket to make sure they knew I was affected. They still might come back with something official later on. I hope.

Quote:

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We have confirmed an issue wherein players were unable the load their character data from the official benchmark when changing the appearance of their FINAL FANTASY XIV version 1.0 characters.

In addition, we identified several display issues with the editing screen itself. Due to these display issues, players may have had a difficult time changing the appearance and/or character name of their characters.

Therefore, we have decided to provide the following services.

- Provide a one-time character name change.
- Provide a one-time character appearance change.

* Please note that we will only be providing the service to those who encountered problems during the character change process.

We will follow-up once we have more information on the matter.

We apologize for any inconvenience this may cause and thank you for your understanding.

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The note for anyone who can't reach their launcher right now.

I am also concerned on how "qualifies" for the name/character change, as my account was also affected. I sent in a support ticket and got an e-mail that they would notify the higher-ups about it.

I'd like to know this as well, I wasn't able to import the benchmark data to change my characters appearance so i'm hoping to get another shot at character creation as well.

I too would like to know how to do so.. I had to make do with my getting as close as I could to my data saved look without having to access it. (And my memory is terrible... >>) While I can simply wait I suppose for the 30 day reward (I think) having to do so sooner would be cool.

I would also like to inquire how they are going to do this. I submitted a ticket, but not sure if its going to be seen by the correct people. :o

How did you submit a ticket? I haven't used these forums much if you can't tell.

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Originally Posted by Wyuli

How did you submit a ticket? I haven't used these forums much if you can't tell.

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http://support.na.square-enix.com/co...382&la=1&fty=1

This should point you in the right direction.

Much thanks! Submitted one just in case.

Any updates on this?

I didn't get any kind of prompt or anything to recreate my character when logging in for early access. =/

Pretty much the same for myself as well, put in a ticket a bit ago and didn't really see anything updated on the matter. Thinking it may just be an issue of time, and it might just be easier for them to just go ahead and offer the service like they did to all who had data from 1.0 imported to ARR.

Nothing yet, I'll wait a bit and see. Hopefully we'll get an update on all this.

Quote:

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Originally Posted by Wyuli

I saw it, but I'm wondering if we have to somehow qualify for it. Mainly I wonder because of this line from the launcher news: Please note that we will only be providing the service to those who encountered problems during the character change process.
Would be nice to have clarification on that.

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i believe they chose people who reported issues... if you have not reported an issue during b4 testing... mostly you will not get a chance to.

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Originally Posted by Valiant

i believe they chose people who reported issues... if you have not reported an issue during b4 testing... mostly you will not get a chance to.

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I reported an issue with my name, I could not change it the way I wanted. A GM told me he was putting my name in a list of people who have encountered this problem, but I did not get a second chance today.

I dont think anyone yet has had the chance to redo his character.

Quote:

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Originally Posted by Valiant

i believe they chose people who reported issues... if you have not reported an issue during b4 testing... mostly you will not get a chance to.

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I reported an issue with my name, I could not change it the way I wanted. A GM told me he was putting my name in a list of people who have encountered this problem, but I did not get a second chance today.

I dont think anyone yet has had the chance to redo his character.

Uggh. I thought I was the only one!

I wasn't able to export my benchmark data to client either... Effectively ruining my character in the process.

That and I ended up in Ul'dah as a GLD when I wanted to be a Lominsan Arcanist! :[

I just submitted my ticket so I really hope I'm not too late.

*Bumps into a waitress, spilling cold lager everywhere* Woops, sorry! :p

Anywho! Any update on this? I've yet to receive any confirmation from Square Enix or acknowledgement via email.

Still haven't heard anything from them on this matter. I haven't even had my original support ticket handled yet. Sitting at about 8 receipts in my e-mail from them promising to contact me regarding this, but it's been over a week now and nothing. Really would like to get them to respond to this, since they went ahead and came out with a statement regarding it. But heck, I can't even get ahead of anyone in customer service to begin with.

Huzzah, they've announced we can get a one time change. Details here: http://na.finalfantasyxiv.com/lodest...93ae73a3ee83f6

It is also a 30 day veteran reward available to anyone that subscribes to the game, a one time item that will allow you to change how your character looks.

Check your moogle mail everyone got a potion that allows you to change your character upon next logon after taking it.