Constant 90001 and 90002 errors on Ravana, Materia since patch 7.3

Since 7.3 I've been getting constant 90001 or 90002 errors, about every hour or so, whilst playing on Ravana on Materia. I've scoured the forums already and followed all the advice you've given to every other person also getting this error and none of it has worked. I've opened the port ranges on my router, i've enabled all SSL and TLS except SSL 3.0, ive done a clean boot and flushed my DNS and changed it to 8.8.8.8 and 4.4.4.4 and none of it has worked.

What does work is using a VPN and forcing it through specific nodes.

This is a problem with your servers. This also happened with 7.21 as well but it was fixed eventually.

Good morning! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

We apologize for the delay in our response to your concern. As you have mentioned to have done troubleshooting prior to posting this thread, we would like to request for more information:

Please provide:
- Type of connection (wired or wireless)
- Other programs running while the game is playing (if any)
- Frequency at which this error occurs
- Does the disconnection happen to one character or multiple characters?

If you have properly configured your router, and you are still experiencing these issues, our next suggestion is to bypass the router, and connect your console directly to your modem. Please ensure that you power down both the modem and the console for at least five minutes before attempting to connect to FINAL FANTASY XIV.

If you continue to receive these same errors when you are connected directly to the modem, then the problem lies with your ISP. We would recommend contacting them and advising them that one or more of the ports previously provided to you are being blocked or filtered, and that you do need access on these ports.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

- Wired connection
- Normally just discord and firefox but it occurs even if those are closed, and even if background programs like steam are shut down and not running at all.
- happens every 45-60 minutes
- Multiple Characters

I play on PC and I'm directly connected to the modem with a Cat 6 Ethernet cable. There is no damage to the cable.
I do not experience disconnections like this with any other game or service, it is only FFXIV.

Adding to and watching this. I have been having the exact same issue under the exact same timing and circumstances. Sephirot, Materia since 7.3. Wired connection to a desktop PC, Firefox and steam in the background (or not, with no effect). Happens between 20 minutes to an hour or so with no consistency of in-game activity. It crashes in dungeons, cities etc. all the same. Using a VPN prevents the crashes. I only play on one character for testing purposes.

Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Should you continue to experience disconnection errors even when connected directly into the modem, the issue may lie with your ISP. We would like to recommend contacting your ISP for further assistance.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

I have contacted my ISP and they are unable to see any fault or issue on their end that would account for the problem.

The constant DCs since 7.3 have really worn me down. It's so demoralising to log in, try and help people run msq, or do raid nights with my statics, just to get kicked out for minutes at a time. It's especially frustrating given it's blocking attempting necromancer runs of the newest Deep Dungeon.

Is this going to get addressed at all or did I miss that announcement?

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Originally Posted by Honisixacodow

Good afternoon! Thank you for posting in the Final Fantasy XIV Technical Support Forums.

Should you continue to experience disconnection errors even when connected directly into the modem, the issue may lie with your ISP. We would like to recommend contacting your ISP for further assistance.

Thank you for visiting the Final Fantasy XIV Technical Support Forums!

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Numerous mods have posted this same copy/paste post on various threads and it doesn't inspire confidence. You know this is because of DDoS attacks. We know this is because of DDoS attacks. Had a match of Frontlines earlier. Lost half my team to DDoS and we won because the other two teams were hit even harder.

I can only think of 2 reasoms why mods would keep posting this...

1) SE doesn't know what is going on
2) It's a feeble attempt to convince the playerbase that this isn't DDoS when we all know it's DDoS.

Either way, it does not inspire confidence. Don't get me wrong. I am not trying to bust your balls, it's just that the playerbase would appreciate a more genuine dialogue about what is going on.

our entire server gets DCd 3-4 times a day.... I dont think its an ISP issue. Then we have a massive queue when trying to log back in because the entire server just DCd. Its super weird SE hasnt mentioned anything about this. The game is completely unplayable if you plan on doing any sort of group content.

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Originally Posted by Kennedy4000

our entire server gets DCd 3-4 times a day.... I dont think its an ISP issue. Then we have a massive queue when trying to log back in because the entire server just DCd. Its super weird SE hasnt mentioned anything about this. The game is completely unplayable if you plan on doing any sort of group content.

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I couldn't agree more. I keep seeing people on here and on reddit saying they gonna unsubscribe because game isn't playable. My concern is that may very well be what the attacker wants. It would go a LONG way with the playerbase if SE could just talk to us about what is going on, what they've learned, and what fixes they trying. At the very leastz it might rekindle peoples faith and keep them from leaving.

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Originally Posted by jesseleewelch

I couldn't agree more. I keep seeing people on here and on reddit saying they gonna unsubscribe because game isn't playable. My concern is that may very well be what the attacker wants. It would go a LONG way with the playerbase if SE could just talk to us about what is going on, what they've learned, and what fixes they trying. At the very leastz it might rekindle peoples faith and keep them from leaving.

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They've only said one thing and it's been a week since they were "looking into it". The feeling everyone is getting right now is that SE is just ignoring the problem and hoping it will go away. Well the players are also going to "go away" fairly soon since nothing is being done. This has been going on for a week now and looks like it is approaching the two week mark. Players can't do the deep dungeon without losing progress. Players crafting keep losing their materials now because of the DDOS. Dungeons and Raids are a mess. Players doing savage content have all apparently given up now. It's demoralizing for the players. Why subscribe to a game that you can hardly play at times?

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Originally Posted by SicariusSeven

They've only said one thing and it's been a week since they were "looking into it". The feeling everyone is getting right now is that SE is just ignoring the problem and hoping it will go away. Well the players are also going to "go away" fairly soon since nothing is being done. This has been going on for a week now and looks like it is approaching the two week mark. Players can't do the deep dungeon without losing progress. Players crafting keep losing their materials now because of the DDOS. Dungeons and Raids are a mess. Players doing savage content have all apparently given up now. It's demoralizing for the players. Why subscribe to a game that you can hardly play at times?

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I'd just like to clarify that the issues me, InfernoCop and others on Materia are facing is separate to the DDOS attacks going on. We've been dealing with these disconnects in the months since 7.3 released, not just the last couple of weeks, and the root cause of it (based on the investigation I've done, limited as it is) is likely an overloaded node in Telstra/NTT's networking that intermittently cuts out (which I believe SE is much better equipped to communicate with the relevant ISPs than individual consumers are).

Resolving the DDOS attacks likely isn't going to resolve these Patch 7.3 DC issues (god I hope they do though).

it's absolutely an NTT node. notorious for being awful, they were also causing issues back in april with the release of 7.2 but they got swiftly fixed. there's a whirlpool forum thread detailing this exact same issue happening.

My biggest concern is what will happen in the big picture if ffxiv gets completely destroyed by this ddos nonsense. Once it's shown that you CAN bring down games this way, it will inspire others to do this kind of stuff to other games. Eventually, the entire gaming industry will look at the situation and ask themselves, why should we invest time and money to develop and maintain multiplayer games and mmos if they can be ddos into oblivion at any time and there's no defense?

If that happens, it will have colossal implications for the entire gaming scene. No more mmos, valornt, roblox, or whatever you're into. It will be reduced to nothing but offline, single player games because that's all that will be viable. Why should companies take such a colossal risk and investment making anything else?

Hell, even steam could be ddos, and then we would be back to physical CDs. I don't want to see the gaming industry thrown back to the 1990s. Like it or not, ffxiv is on the Frontlines of a fight that could have huge ramifications for the entire gaming industry!

Popping in to say that I'm in Sephirot and now experiencing the same thing since switching ISPs. I was with Optus and I was fine, but after switching to Dodo, I'm constantly disconnecting and being unable to reconnect for a time. My internet connection in general is fine, but not with ffxiv.

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Originally Posted by AlmeaCulpa

Popping in to say that I'm in Sephirot and now experiencing the same thing since switching ISPs. I was with Optus and I was fine, but after switching to Dodo, I'm constantly disconnecting and being unable to reconnect for a time. My internet connection in general is fine, but not with ffxiv.

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I'm curious if anyone on Materia with this problem is using an ISP other than Dodo? I'm on them as well, and I've seen the name pop up a lot on forums around this issue.