Swapping accidental tomestone gear purchases

I'm already not a fan of the top tomestones being capped post-X.58 patches, but this incident makes me hate it more.

I accidentally bought Aiming armour when I'd intended to buy Scouting (getting mixed up with the fact that Ninja uses Aiming accessories). I already have the Augmented Aiming armour, so this was my week's grind wasted. I'd like a system where pieces can be swapped for their equivalent in another role as long as they aren't bound to you, which could easily fix errors like this.

Anyone else have thoughts?

Or add a system where you could turn it in within a certain amount of time and get a full refund of what you spent in tomestones and then get the item that you want.

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Originally Posted by Krokov

Or add a system where you could turn it in within a certain amount of time and get a full refund of what you spent in tomestones and then get the item that you want.

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Like other unnamed MMOs

Yeah, should have been like wow where you got 2 hours to return an item so long as it isn't used/modified.

While I get your frustration, I would suggest using the job filter when making Tomestone purchases. If you select Ninja in the drop down, it will only show you gear that Ninja can use. It prevents accidental purchases.

I remember at the start of Asphodelos I accidentally bought the wrong item and made a ticket to have it swapped, 2 weeks go by and still no item has been swapped so I end up closing the ticket and telling them to not bother anymore, by then I had already cleared the raid and it was useless since I could just buy the correct item and get bis.
Four(4) weeks go by and suddenly out of nowhere I get a mogmail with the swapped item also telling me it didn't count as my 1 item restore, I trashed it immediately. thnx for reading my blog
Add a buyback system SE. Your GMs will have far less tickets to answer. People WILL make mistakes no matter how many confirmation windows you add, actually the more confirmation windows the more likely it is to get desensitized by them.

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Originally Posted by Darkstride

While I get your frustration, I would suggest using the job filter when making Tomestone purchases. If you select Ninja in the drop down, it will only show you gear that Ninja can use. It prevents accidental purchases.

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Immediately reversible destructive actions are better than forcing the user to not make a mistake. Buying stuff is something we do so often in this game and spending non-gil currency is something we do a lot. It's also not where the challenge is supposed to be.

"I'm sorry you deleted your term paper / big report, but why not just double check to make sure it was the one you wanted to delete before deleting it because Undo and Recycle Bins are for other people."

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Originally Posted by Sjol

Immediately reversible destructive actions are better than forcing the user to not make a mistake. Buying stuff is something we do so often in this game and spending non-gil currency is something we do a lot. It's also not where the challenge is supposed to be.

"I'm sorry you deleted your term paper / big report, but why not just double check to make sure it was the one you wanted to delete before deleting it because Undo and Recycle Bins are for other people."

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I'm not saying that it can't or shouldn't be reversible, I'm just suggesting an additional method of avoiding the mistake in the first place.

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Originally Posted by Darkstride

I'm not saying that it can't or shouldn't be reversible, I'm just suggesting an additional method of avoiding the mistake in the first place.

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Apologies. You were trying to be helpful, not argue. Apologies.

So long it's not bound then some sort of grace period for trading back in would be appreciated. I'm sure we've all wasted some tomes at some point.

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Originally Posted by TaleraRistain

So long it's not bound then some sort of grace period for trading back in would be appreciated. I'm sure we've all wasted some tomes at some point.

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i feel like this is part of why the Shire set was the last tome set we got with fanciful names instead of "Of Fending/Maiming/Striking/Scouting/Aiming/Casting/Healing"

+1 to the idea, though, because had a friend accidentally buy for their old class after swapping to a new one for the next tier

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Originally Posted by SnowVix

i feel like this is part of why the Shire set was the last tome set we got with fanciful names instead of "Of Fending/Maiming/Striking/Scouting/Aiming/Casting/Healing"

+1 to the idea, though, because had a friend accidentally buy for their old class after swapping to a new one for the next tier

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LOL yeah the fancy names were fun but it could be difficult to keep them straight.

Its funny because they already have a return system in the game but it just doesnt work on tombstone gear. For a game that touts not having FOMO as a major element they sure do have some annoying systems that make players who care about getting certain things log in and keep their sub going arbitrarily.

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Originally Posted by Darkstride

I'm not saying that it can't or shouldn't be reversible, I'm just suggesting an additional method of avoiding the mistake in the first place.

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It's called "paying attention". They aren't at fault because you could take the extra time to ensure you got the right gear piece.

When I go for any currency gear, I take the time to make sure it's the right piece by knowing the set and double checking the pop-up box that tells you info such as what jobs it's for.

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Originally Posted by Ravenblade1979

It's called "paying attention". They aren't at fault because you could take the extra time to ensure you got the right gear piece.

When I go for any currency gear, I take the time to make sure it's the right piece by knowing the set and double checking the pop-up box that tells you info such as what jobs it's for.

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Aaaaaand there it is, there's always at least one person like this that defends bad systems, good job here's a cookie SE still don't care about you.

OP is asking a QoL featture that would benefit EVERYONE there should not be one person having an issue with this and instead supporting it.

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Originally Posted by Ravenblade1979

It's called "paying attention". They aren't at fault because you could take the extra time to ensure you got the right gear piece.

When I go for any currency gear, I take the time to make sure it's the right piece by knowing the set and double checking the pop-up box that tells you info such as what jobs it's for.

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I agree that people should pay attention, but what harm would it be to have a refund system in place?

Since the game has launched I can't remember a single time where I mis-purchased an item because I DO pay attention. It's certainly possible and within the players' control to avoid this issue. That doesn't mean I have to disagree with a simple QoL change to have items be temporarily refundable.

In my original response, I just gave a solution to help avoid making a wrong purchase, because somehow there are players who haven't noticed that there even IS a job filter on the menu.

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Originally Posted by Darkstride

I agree that people should pay attention, but what harm would it be to have a refund system in place?

Since the game has launched I can't remember a single time where I mis-purchased an item because I DO pay attention. It's certainly possible and within the players' control to avoid this issue. That doesn't mean I have to disagree with a simple QoL change to have items be temporarily refundable.

In my original response, I just gave a solution to help avoid making a wrong purchase, because somehow there are players who haven't noticed that there even IS a job filter on the menu.

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I will keep an eye out for this as I havent noticed it either and im a legacy player who only plays off and on so I don't know everything but this game certainly needs a lot of QoL improvements from buying/selling/glamour to inventory management, and nobody should be against systems being put in place to make things abit more informative/easier to use.

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Originally Posted by Kathryn

Aaaaaand there it is, there's always at least one person like this that defends bad systems, good job here's a cookie SE still don't care about you.

OP is asking a QoL featture that would benefit EVERYONE there should not be one person having an issue with this and instead supporting it.

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Why should the devs implement a system for people who couldn't spend a few extra seconds to pay attention? I've made the same mistake and you know what I did? I learned from my mistake. I got the currency back and got the proper piece I needed.

I didn't take to some forum to whine about my mess up. Takes but a moment to read not only the name of the item but read its tooltip where it legit tells you what jobs it's for.

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Originally Posted by Darkstride

I agree that people should pay attention, but what harm would it be to have a refund system in place?

Since the game has launched I can't remember a single time where I mis-purchased an item because I DO pay attention. It's certainly possible and within the players' control to avoid this issue. That doesn't mean I have to disagree with a simple QoL change to have items be temporarily refundable.

In my original response, I just gave a solution to help avoid making a wrong purchase, because somehow there are players who haven't noticed that there even IS a job filter on the menu.

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I don't see any coherent arguments as to why this would be viable at all. I need to know any mmo this is implemented in that's a mainstream one. I don't even think WoW has this at all either.

Also I'm laughing a bit because I realized a small correlation between not being able to pay attention to a simple gear purchase and paying attention during content runs to mechanics.

That is farfetched but amusing to think about.

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Originally Posted by Kathryn

I will keep an eye out for this as I havent noticed it either and im a legacy player who only plays off and on so I don't know everything but this game certainly needs a lot of QoL improvements from buying/selling/glamour to inventory management, and nobody should be against systems being put in place to make things abit more informative/easier to use.

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It's easy to use now. How much more hyper casual do you folks want this game? Need them to hold your hands too while you do a savage run?

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Originally Posted by Kathryn

I will keep an eye out for this as I havent noticed it either and im a legacy player who only plays off and on so I don't know everything but this game certainly needs a lot of QoL improvements from buying/selling/glamour to inventory management, and nobody should be against systems being put in place to make things abit more informative/easier to use.

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It's the drop down filter that says "Show All". You can swap it to only show gear for a specific job.

https://static.icy-veins.com/images/...one-vendor.jpg

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Originally Posted by Ravenblade1979

I don't see any coherent arguments as to why this would be viable at all. I need to know any mmo this is implemented in that's a mainstream one. I don't even think WoW has this at all either.

Also I'm laughing a bit because I realized a small correlation between not being able to pay attention to a simple gear purchase and paying attention during content runs to mechanics.

That is farfetched but amusing to think about.

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https://eu.battle.net/support/en/article/14417

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Originally Posted by Ravenblade1979

Why should the devs implement a system for people who couldn't spend a few extra seconds to pay attention? I've made the same mistake and you know what I did? I learned from my mistake. I got the currency back and got the proper piece I needed.

I didn't take to some forum to whine about my mess up. Takes but a moment to read not only the name of the item but read its tooltip where it legit tells you what jobs it's for.

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Originally Posted by Ravenblade1979

I don't see any coherent arguments as to why this would be viable at all. I need to know any mmo this is implemented in that's a mainstream one. I don't even think WoW has this at all either.

Also I'm laughing a bit because I realized a small correlation between not being able to pay attention to a simple gear purchase and paying attention during content runs to mechanics.

That is farfetched but amusing to think about.

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Originally Posted by Ravenblade1979

It's easy to use now. How much more hyper casual do you folks want this game? Need them to hold your hands too while you do a savage run?

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https://i.kym-cdn.com/entries/icons/...loud_cover.jpg

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Originally Posted by Ravenblade1979

It's easy to use now. How much more hyper casual do you folks want this game? Need them to hold your hands too while you do a savage run?

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LOL jokes on you mr angry pants I don't do Savage but I love how you compare a buyback feature to carries through hard content... jesus hyperbolic much.. go touch some grass please.

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Originally Posted by Ravenblade1979

Why should the devs implement a system for people who couldn't spend a few extra seconds to pay attention? I've made the same mistake and you know what I did? I learned from my mistake. I got the currency back and got the proper piece I needed.

I didn't take to some forum to whine about my mess up. Takes but a moment to read not only the name of the item but read its tooltip where it legit tells you what jobs it's for.

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If you've ever hit CTRL+Z in your life, your statement reeks of hypocrisy. Standard UI design in the modern era is for destructive actions to have Undo capabilities. And to your other comment, WoW has had it for years. It's a win-win for the devs in terms of ticket reduction as well.

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Originally Posted by Ravenblade1979

Why should the devs implement a system for people who couldn't spend a few extra seconds to pay attention? I've made the same mistake and you know what I did? I learned from my mistake. I got the currency back and got the proper piece I needed.

I didn't take to some forum to whine about my mess up. Takes but a moment to read not only the name of the item but read its tooltip where it legit tells you what jobs it's for.

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I've done it too and farmed the currency again and got the correct item. That doesn't mean it's not a decent QoL that could help people in the future.

I also do Savage but apparently in your world you can't do that and mess up and buy the wrong thing sometimes.

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Originally Posted by Darkstride

While I get your frustration, I would suggest using the job filter when making Tomestone purchases. If you select Ninja in the drop down, it will only show you gear that Ninja can use. It prevents accidental purchases.

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Today I learned there is this drop down...will have to look for it next time I make a purchase.

Also, being on the job/role you want the gear for will make it easier to not purchase something for a different role, since there is an additional "You can't wear that as your current job, are you sure?" dialogue box.

All I can really say in my defence apart from the Aiming accessories mistake was the fact I had my 2 cats swarming on me looking for attention and not taking no for an answer. So I was a bit distracted and might otherwise have checked myself from making the wrong purchase in the 1st place.

I just thought that I couldn't be the only person who'd had the problem.

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Originally Posted by Astrid_Stormborn

All I can really say in my defence apart from the Aiming accessories mistake was the fact I had my 2 cats swarming on me looking for attention and not taking no for an answer. So I was a bit distracted and might otherwise have checked myself from making the wrong purchase in the 1st place.

I just thought that I couldn't be the only person who'd had the problem.

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You're not. You're really not

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Originally Posted by TaleraRistain

So long it's not bound then some sort of grace period for trading back in would be appreciated. I'm sure we've all wasted some tomes at some point.

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I don't even see a reason for a grace period. If it is unused, then it should be exchangeable, no questions asked.

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Originally Posted by Gemina

I don't even see a reason for a grace period. If it is unused, then it should be exchangeable, no questions asked.

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I could see the logic in some sort of time limit so someone doesn't try to hoard gear to then turn in for tomes to get a bunch of some brand new item, like crafting materials.