screen and objects have flickering black square/triangle also white blinking spot

recently bought a new pc and everything working normally but after playing for a few days this problems happen

Edit: i forgot to mention i got the occasionally "A fatal DirectX error has occurred.(11000002)" then crash
Edit2: the directX error happen more often now after i start this thread, like 1 min in game then error
Edit3: it's crash in 10sec i'm unable to play ffxiv now
Edit4: just deleted the game and reinstall but ended up got the "Unable to download patch files [30413][25008][10009]" i'm really tried and tired now
Edit5: the game ask to change password every reinstall is really annoying
Edit6: now i'm stuck between "Unable to download patch files [30413][25008][10009]" or "Unable to download patch files [30413][20496]"
Edit7: ok i get past the horrible long reinstall experience but those black squares flickering still happening all the same. what do i do? stop using directX 11? i feel it's gonna crash any time soon again
Edit8: it's directx11 crash again and i cant disable it cause it's use directX9 instead and i dont even have that lower version
Edit9: since i cant play the game and no one can help me yet so i'm gonna give more detail then, which nothing much but better than nothing. so i used to play this on i3-540 / GTX 950 / wins8.1 with no problem but i think the dx11 error happened twice a year, not really sure. now i bought new pc with i5-13400F / RTX 4060 Ti / wins11 then got this problem. it's really bad spent a lot of money to not be able to play the game and no one can help me fix it... wait am i post in a wrong forum or place?
Edit10: so with the help of my dear friend, i reinstalled the whole windows. after deal with the "Unable to download patch files" problem(that's doesnt matter). my screen is flickering with these black sqaures like crazy but no "A fatal DirectX error has occurred.(11000002)" crash yet. i'm considering quit the game after my sub run out if i cant fix this, better keep my eyes sight for other thing
Edit11: Add the system info?

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Holy-\Documents
FINAL FANTASY XIV ONLINE D:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 11 Pro 64-bit (6.2, Build 9200) (22621.ni_release.220506-1250)
SYSTEM_CPU 13th Gen Intel(R) Core(TM) i5-13400F (16 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 10
SYSTEM_BIOS F16
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16219.906MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19163.906MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 464.896GB SYSTEM_FREEDISC_SPACE 425.646GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 856.148GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 4060 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 4060 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 7964.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8109.953 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_72a60bcfb646da4c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_72a60bcfb646da4c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_72a60bcfb646da4c\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispig.inf_amd64_72a60bcfb646da4c\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 31.00.0015.4665
SYSTEM_GRAPHICS_DRIVER_DATE 1/12/2024 07:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND LM24-E230C (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {DE7603CF-81DF-4218-BC85-D69F36192FB8}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.3.40.14
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/19/2023 07:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {9E179157-1F2D-4346-80D3-6E3610309BDC}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9313.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/15/2022 07:00:00
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {DECB6C51-7D64-4B19-AA58-123576001991}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.0.9313.1
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/15/2022 07:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {807631C0-C23C-11EE-8003444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8076A6F0-C23C-11EE-8005444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8076F510-C23C-11EE-8007444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {80776A40-C23C-11EE-8009444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {80779150-C23C-11EE-800B444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {80779150-C23C-11EE-800C444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8081CA80-C23C-11EE-800E444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8081F190-C23C-11EE-8010444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {808218A0-C23C-11EE-8012444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {808218A0-C23C-11EE-8014444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {808218A0-C23C-11EE-8015444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8082B4E0-C23C-11EE-8016444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8082DBF0-C23C-11EE-8017444553540000}
SYSTEM_INPUT_NAME ITE Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {80830300-C23C-11EE-8018444553540000}
SYSTEM_INPUT_NAME USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 21 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8083C650-C23C-11EE-801A444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {80841470-C23C-11EE-801C444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {808489A0-C23C-11EE-801E444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {808489A0-C23C-11EE-8020444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8084B0B0-C23C-11EE-8022444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {808525E0-C23C-11EE-8025444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {808525E0-C23C-11EE-8027444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {808525E0-C23C-11EE-8028444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8085E930-C23C-11EE-802B444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {80863750-C23C-11EE-802D444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
screen and objects have flickering black square/triangle also white blinking spot - Google Chrome
Settings
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Intel(R) HID Event Filter
Google Chrome
Microsoft Edge
Microsoft Edge Update
Microsoft Edge WebView2 Runtime
Microsoft Visual C++ 2019 X86 Minimum Runtime - 14.22.27821
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2019 X86 Additional Runtime - 14.22.27821
Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.22.27821
Microsoft Visual C++ 2015-2019 Redistributable (x64) - 14.22.27821
Realtek Ethernet Controller Driver
Intel(R) Chipset Device Software
Realtek Audio Driver
Microsoft Visual C++ 2019 X64 Minimum Runtime - 14.22.27821
Intel(R) Management Engine Components
Intel(R) Management Engine Components
Intel(R) Chipset Device Software
Intel(R) ME WMI Provider
Intel(R) Management Engine Driver
Microsoft Visual C++ 2019 X64 Additional Runtime - 14.22.27821
Intel(R) Serial IO
Intel(R) Serial IO
NVIDIA Graphics Driver 546.65
NVIDIA PhysX System Software 9.21.0713
NVIDIA HD Audio Driver 1.3.40.14
NVIDIA Install Application
Dynamic Application Loader Host Interface Service


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Microsoft\EdgeWebView\Application\121.0.2277.98\msedgewebview2.exe 0000149C
C:\Program Files (x86)\Microsoft\Edge\Application\msedge.exe 00002C34
C:\Program Files\Google\Chrome\Application\chrome.exe 00003238
C:\Program Files\WindowsApps\Microsoft.DesktopAppInstaller_1.17.10691.0_x64__8wekyb3d8bbwe\WindowsPackageManagerServer.exe 00000BCC
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_2.622.3232.0_x64__8wekyb3d8bbwe\GameBar.exe 00000B84
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_424.1301.40.0_x64__cw5n1h2txyewy\Dashboard\Widgets.exe 00001C08
C:\Program Files\WindowsApps\MicrosoftWindows.Client.WebExperience_424.1301.40.0_x64__cw5n1h2txyewy\Dashboard\widgetservice.exe 00002A0C
C:\Users\Holy-\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000028D4
C:\Windows\Explorer.EXE 0000141C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 0000255C
C:\Windows\System32\DriverStore\FileRepository\ipf_cpu.inf_amd64_b25cc008923a9297\ipf_helper.exe 00001840
C:\Windows\System32\DriverStore\FileRepository\realtekservice.inf_amd64_ee6fe91a35eb809c\RtkAudUService64.exe 0000253C
C:\Windows\System32\RuntimeBroker.exe 00002D20
C:\Windows\System32\SecurityHealthSystray.exe 00002444
C:\Windows\System32\SystemSettingsBroker.exe 00002408
C:\Windows\System32\oobe\UserOOBEBroker.exe 000030EC
C:\Windows\System32\svchost.exe 00002C4C
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002314
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00001BAC
C:\Windows\SystemApps\MicrosoftWindows.Client.CBS_cw5n1h2txyewy\SearchHost.exe 00001B94
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000028F0
C:\Windows\explorer.exe 00002894
C:\Windows\system32\ApplicationFrameHost.exe 00002FAC
C:\Windows\system32\DllHost.exe 00002CDC
C:\Windows\system32\sihost.exe 000015F4
C:\Windows\system32\svchost.exe 00001374
C:\Windows\system32\taskhostw.exe 00001880
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00003228
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001968

edit12: conclusion; my new less-than-a-week-old gpu was ded. thanks everyone checking the thread and trying to help

https://lds-img.finalfantasyxiv.com/...89f3da5100.jpg
i cant even get in the game now

i'm seriously need help now. its' been a day, i spent the whole yesterday to fix and still cant. support center just totally ignore me and even in this forum

Have you updated all your drivers inc graphics card? maybe you miss some drivers (from windows)
(I have no clue about PC, but i know outdated drivers tend be an issue)

yup my gpu driver is the newest version

Open the game Launcher and click the Cog button (Config), select System Information and then Copy to Clipboard.

Next, edit an old post you've made already, and then right click in the text field where you type your message and select Paste and update the post.
Doing so, we can then see what your PC setup is and maybe find the cause or offer advice, this is what the Moderators request if you check the stickied thread at the top of this forum.

Quote:

---

Originally Posted by Kitty_Cat

Open the game Launcher and click the Cog button (Config), select System Information and then Copy to Clipboard.

Next, edit an old post you've made already, and then right click in the text field where you type your message and select Paste and update the post.
Doing so, we can then see what your PC setup is and maybe find the cause or offer advice, this is what the Moderators request if you check the stickied thread at the top of this forum.

---

this's the first time i heard about it, the sticky thread have like europe issue, packet lose which nothing in there and gpu something from patch 4.0 and the welcome for rules and Categories. anyway ill go add that system info

Quote:

---

Originally Posted by DefinitelynotRubylumi

this's the first time i heard about it, the sticky thread have like europe issue, packet lose which nothing in there and gpu something from patch 4.0 and the welcome for rules and Categories. anyway ill go add that system info

---

They will ask for it as it shows potential issues they automatically troubleshoot through, such as for example in yours, you have the game installed on your D Drive, they will ask you to install it instead on your C Drive, as the game often has issues using external or secondary Drives, this is a fairly rare issue and is Windows 10 and 11 related, as these OS's have many security options for folders and permissions.

I would install the game on your C (Same Drive as the OS) Drive to test if it's the issue, as most DirectX problems stem from the game files being corrupted.

If that changes nothing, try installing it on a removeable USB type storage device.

Quote:

---

Originally Posted by Kitty_Cat

They will ask for it as it shows potential issues they automatically troubleshoot through, such as for example in yours, you have the game installed on your D Drive, they will ask you to install it instead on your C Drive, as the game often has issues using external or secondary Drives, this is a fairly rare issue and is Windows 10 and 11 related, as these OS's have many security options for folders and permissions.

I would install the game on your C (Same Drive as the OS) Drive to test if it's the issue, as most DirectX problems stem from the game files being corrupted.

If that changes nothing, try installing it on a removeable USB type storage device.

---

my drive C and D is practically the same thing at this point and i doubt changing drive gonna fix graphic problem especially i just played it normally on far far worse pc and also on this pc prior to the problem. isnt install on drive C and removeable usb the whole different thing? anyway the most big issue is i dont wanna deal with unable to download patches problem everyday

I would copy the game directory, basically the "D:\SquareEnix" folder, it should be around 75.2 GB, copy it to a removeable or different drive than the OS so you won't have to ever re-download it, you can simply install the game using the standard ffxiv.exe, which is only a 15mb install, then copy and paste the SquareEnix folder onto the freshly made SquareEnix folder that the ffxiv.exe made.
Doing so is fast and negates ever re-downloading through the launcher.

The game defaults to the C drive for a reason, you had to have selected D manually.
I'm just saying, as the Moderator will ask you to do this.

Have you tested any other games?

I should mention though, I would copy a fresh install, not a previous not working one, as that would be of no use.

isnt that literally mean i gotta reinstall anyway. no i'm not gonna deal with that 10-years-no-fix problem of unable to download patches, everytime someone want me to do especially i just reinstall the whole windows and freshly install ffxiv right after it but it's still broken
also i just tried install game called Paladins and everything work fine in there.

Greetings DefinitelynotRubylumi,

We would like to apologize for the error you've been experiencing. Using the information, you've provided; we would like to suggest that you try the following troubleshooting steps:

- Make sure that the Windows OS is fully updated and to try and use the repair function to ensure nothing is corrupted (Please ensure that optional items are also installed)
- Seeing as you had done a re-install and also encountered the "Unable to download patch files [30413][25008][10009]" this error usually occurs when there is interference with the game data and the download. We would advise to ensure the game is whitelisted properly on your firewall/anti-virus. This error may also cause issues with patch files therefore we would highly recommend deleting the patch folder for Final Fantasy XIV which is generally located in the FFXIV folder located in My Documents > My Games. This is done to ensure that any previous cached attempts of re-installing or downloading are cleared as well.
- Ensure that the GPU drivers are fully updated (Based on the information provided it does appear that it is updated) at this time we'd suggest doing a clean re-install if necessary.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Then be sure to disable everything.
- Please be sure to disable or remove any overlays (Discord, Steam, Xbox, NVIDIA etc.) as they may interfere with startup.
- We would also highly suggest re-installing the game on Drive C: as there are certain cases where installing the game on a different drive has caused issues.

If you do not see an improvement, please feel free to respond to this thread for further troubleshooting.

Quote:

---

Originally Posted by Eenkalzet

Greetings DefinitelynotRubylumi,

We would like to apologize for the error you've been experiencing. Using the information, you've provided; we would like to suggest that you try the following troubleshooting steps:

- Make sure that the Windows OS is fully updated and to try and use the repair function to ensure nothing is corrupted (Please ensure that optional items are also installed)
- Seeing as you had done a re-install and also encountered the "Unable to download patch files [30413][25008][10009]" this error usually occurs when there is interference with the game data and the download. We would advise to ensure the game is whitelisted properly on your firewall/anti-virus. This error may also cause issues with patch files therefore we would highly recommend deleting the patch folder for Final Fantasy XIV which is generally located in the FFXIV folder located in My Documents > My Games. This is done to ensure that any previous cached attempts of re-installing or downloading are cleared as well.
- Ensure that the GPU drivers are fully updated (Based on the information provided it does appear that it is updated) at this time we'd suggest doing a clean re-install if necessary.
- Perform a clean boot by opening the task manager and select the 'Start up' Tab. Then be sure to disable everything.
- Please be sure to disable or remove any overlays (Discord, Steam, Xbox, NVIDIA etc.) as they may interfere with startup.
- We would also highly suggest re-installing the game on Drive C: as there are certain cases where installing the game on a different drive has caused issues.

If you do not see an improvement, please feel free to respond to this thread for further troubleshooting.

---

i'm like dont know how to do half of those.
anyway it's turned out my new less-than-a-week-old gpu was ded.
Thanks everyone for trying to help.

Greetings,

I am glad that are you were able to resolve the issue. If you have any more questions or concerns, please post again in the technical support forums.

This thread will now be moved to "Closed Concern”