Square Enix, Stop Ignoring Players distant from datacenters in FFXIV

Hey guys,

I'm really frustrated with Square Enix and their neglect towards players who are distant from the data centers. It's making it impossible for us to complete the new ultimate challenges in Final Fantasy XIV. And this is going on for as long as the game exists.

We play with intense lag, it completely impairs our ability to compete in these trials. It's just not fair that players who are closer to the data centers get to have an advantage over us.

And let's be real, this is one of the main reasons why some players resort to using mods and hacks. The lag makes it so it's impossible to compete otherwise. It's not fair for such a large community, such as it exists in South America and several other places, who are just as passionate about the game as anyone else. We deserve to have an equal playing field and be able to complete these challenges without this issue.

It is fairly safe to assume that this benefits not only current players but will impact attracting new others too. So, Squeenix, how about place some other data centers and give us a fair shot at these trials, how about treat your main game as it should be treated?

first post huh. Grats.

https://media.tenor.com/ZJ-euLyTl3sA...-f%C3%AAte.gif

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Originally Posted by rbazo

Hey guys,

I'm really frustrated with Square Enix and their neglect towards players who are distant from the data centers. It's making it impossible for us to complete the new ultimate challenges in Final Fantasy XIV. And this is going on for as long as the game exists.

We play with intense lag, it completely impairs our ability to compete in these trials. It's just not fair that players who are closer to the data centers get to have an advantage over us.

And let's be real, this is one of the main reasons why some players resort to using mods and hacks. The lag makes it so it's impossible to compete otherwise. It's not fair for such a large community, such as it exists in South America and several other places, who are just as passionate about the game as anyone else. We deserve to have an equal playing field and be able to complete these challenges without this issue.

It is fairly safe to assume that this benefits not only current players but will impact attracting new others too. So, Squeenix, how about place some other data centers and give us a fair shot at these trials, how about treat your main game as it should be treated?

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Sadly the amount of people who play far enough away from a DC is too low to warrant investing in DCs in your (and other outside) areas.

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Originally Posted by DragonFlyy

Sadly the amount of people who play far enough away from a DC is too low to warrant investing in DCs in your (and other outside) areas.

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You know where the NA data centers are located, right?

These forums don't get looked at bud, sorry. What I found was effective - is being on a JP server for the start of an expac. If you can cause their login times to be a few hours then SE will literaly scramble to give you a half baked datacentre that they'll then completely ignore feedback about forever while its inhabitants drown in 4-hour new 24man queues and eventually quit the game.

You won't have anyone to play with but you'll have a house and good ping *thumbs up*

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Originally Posted by rbazo

Hey guys,

I'm really frustrated with Square Enix and their neglect towards players who are distant from the data centers. It's making it impossible for us to complete the new ultimate challenges in Final Fantasy XIV. And this is going on for as long as the game exists.

We play with intense lag, it completely impairs our ability to compete in these trials. It's just not fair that players who are closer to the data centers get to have an advantage over us.

And let's be real, this is one of the main reasons why some players resort to using mods and hacks. The lag makes it so it's impossible to compete otherwise. It's not fair for such a large community, such as it exists in South America and several other places, who are just as passionate about the game as anyone else. We deserve to have an equal playing field and be able to complete these challenges without this issue.

It is fairly safe to assume that this benefits not only current players but will impact attracting new others too. So, Squeenix, how about place some other data centers and give us a fair shot at these trials, how about treat your main game as it should be treated?

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The game never released in South America, in fact your people have to fake their info and use a VPN in order to create an account to play and most of them buy 30 days cards from serial keys sites.

Good luck amigo.

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Originally Posted by AnnRam

The game never released in South America, in fact your people have to fake their info and use a VPN in order to create an account to play and most of them buy 30 days cards from serial keys sites.

Good luck amigo.

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What? I was able to create an account and buy the game just fine in Brazil through Steam, in fact Steam even offers a fixed rate for subscription for Brazilian players, that ends up being substantially cheaper than buying it directly through the Mog Station, even if you want to avoid Steam for whatever reason, you just need a credit card, none of what you are saying has any basis on reality.

Quote:

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Originally Posted by rbazo

Hey guys,

I'm really frustrated with Square Enix and their neglect towards players who are distant from the data centers. It's making it impossible for us to complete the new ultimate challenges in Final Fantasy XIV. And this is going on for as long as the game exists.

We play with intense lag, it completely impairs our ability to compete in these trials. It's just not fair that players who are closer to the data centers get to have an advantage over us.

And let's be real, this is one of the main reasons why some players resort to using mods and hacks. The lag makes it so it's impossible to compete otherwise. It's not fair for such a large community, such as it exists in South America and several other places, who are just as passionate about the game as anyone else. We deserve to have an equal playing field and be able to complete these challenges without this issue.

It is fairly safe to assume that this benefits not only current players but will impact attracting new others too. So, Squeenix, how about place some other data centers and give us a fair shot at these trials, how about treat your main game as it should be treated?

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Square Enix isn't like Blizzard. They don't have billions of dollars to spend on this game. It's a much smaller company and they can't afford to do NA East and NA West like many other games have. Sorry, but we're on a shoestring budget and it's all we can get. On the flip side, Square Enix won't do anything about plugins (they can't afford to) so you can use NoClippy without any risk of repercussion. That should fix your lag issue.

Is there genuinely no player residing in South America that's been able to get a Legend title? I find that hard to believe.

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Originally Posted by caffe_macchiato

Square Enix isn't like Blizzard. They don't have billions of dollars to spend on this game. It's a much smaller company and they can't afford to do NA East and NA West like many other games have. Sorry, but we're on a shoestring budget and it's all we can get. On the flip side, Square Enix won't do anything about plugins (they can't afford to) so you can use NoClippy without any risk of repercussion. That should fix your lag issue.

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hate to point it out to you...

but even your heroic Blizzard never had South American servers. why? its not cost effective to set up for the number of players plain and simple.

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Originally Posted by Kes13a

hate to point it out to you...

but even your heroic Blizzard never had South American servers. why? its not cost effective to set up for the number of players plain and simple.

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Well Blizzard is a US company... so they think only the US is America. Canada, Mexico, Central America, and South America are cryptids to them like Bigfoot, Mothman, Jersy Devil, Nessie, etc... :P lol

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Originally Posted by Kes13a

hate to point it out to you...

but even your heroic Blizzard never had South American servers. why? its not cost effective to set up for the number of players plain and simple.

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But Blizzard does have SA servers??

Edit to clarify, they don't have servers for WoW because of the infrastructure required. But their other games definitely have SA servers.

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Originally Posted by RobynDaBank

But Blizzard does have LA servers??

Edit to clarify, they don't have servers for WoW because of the infrastructure required. But their other games definitely have LA servers.

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Well Blizzard HQ I think was in Irvine, CA which basically puts it in Los Angeles.

all i want is an NA east data center. that's all. i don't know who was asking for an OCE one because the OCE people i knew had no interest in leaving (the only ones i know who have are ones that are southeast asian), they all told me that they grew accustomed to playing at high ping

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Originally Posted by RitsukoSonoda

Well Blizzard HQ I think was in Irvine, CA which basically puts it in Los Angeles.

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Sorry, I'll edit to say Latin America, lol.

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Originally Posted by grinkdaboy

all i want is an NA east data center. that's all. i don't know who was asking for an OCE one because the OCE people i knew had no interest in leaving (the only ones i know who have are ones that are southeast asian), they all told me that they grew accustomed to playing at high ping

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It used to be a fairly common request here on the forums. And they had a fan event the devs went to in Australia where they experienced it themselves.



Those posts have obviously died off now, and I'm sure the DC didn't fill up as expected from all the buzz the topic used to draw.



This is likely one of those catch-22s. SE is terrible if they don't add them, but if they do and no one switches, we'll, what was the point. Data centers cost a ton of money (not just buildings, servers, networking, etc.). My job is supporting DC infrastructure, and builds of a few dozen servers cost in the millions.



It's not as cheap as people seem to think it is, and that's capital expenses, which companies are loath to spend.

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Originally Posted by AnnRam

The game never released in South America, in fact your people have to fake their info and use a VPN in order to create an account to play and most of them buy 30 days cards from serial keys sites.

Good luck amigo.

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you're thinking south east asia xD

Regarding South America, having a server in Miami would do wonders and at the same time would benefit East Coast Players. California being the location for the servers is not good even for Americans.

As for the """Brazilian""" server in WoW they are located in Chicago.

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Originally Posted by AnnRam

The game never released in South America, in fact your people have to fake their info and use a VPN in order to create an account to play and most of them buy 30 days cards from serial keys sites.

Good luck amigo.

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No you dont have to use vpn nor fake info. You can use your own country information, as long as you know your zip code.

Good luck. We can't even get a decent connection in the US.

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Originally Posted by AnnRam

The game never released in South America, in fact your people have to fake their info and use a VPN in order to create an account to play and most of them buy 30 days cards from serial keys sites.

Good luck amigo.

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Is this some sort of gotcha? You're just proving the OP's point.

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Originally Posted by RobynDaBank

Is this some sort of gotcha? You're just proving the OP's point.

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Even if was, that information is wrong. At least here in Brazil you can buy from Steam store or directly from SE store the digital version. I play this game since ARR and I bought straight from SE and didn't fake my address or use VPN.

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Originally Posted by Takamorisan

Even if was, that information is wrong. At least here in Brazil you can buy from Steam store or directly from SE store the digital version. I play this game since ARR and I bought straight from SE and didn't fake my address or use VPN.

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Yeah, in this one way being able to buy from Steam is awesome.

I will offer my infinite wisdom to this thread.
If we increase GCD to 5 seconds we can level the playing field even for gamers with over 300+ ms latency!
Oh, can we get much higher (global cooldown)!

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Originally Posted by grinkdaboy

all i want is an NA east data center. that's all. i don't know who was asking for an OCE one because the OCE people i knew had no interest in leaving (the only ones i know who have are ones that are southeast asian), they all told me that they grew accustomed to playing at high ping

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The Japanese wanted it so we'd get off Tonberry. That's 100% the motivation behind OCE. Unfortunately, SE listened to them that it was the "Australians" that was the issue when really the biggest English community there is SEA.

Who ping higher to Aus.

So they didn't move.

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Originally Posted by Rockette

The Japanese wanted it so we'd get off Tonberry. That's 100% the motivation behind OCE. Unfortunately, SE listened to them that it was the "Australians" that was the issue when really the biggest English community there is SEA.

Who ping higher to Aus.

So they didn't move.

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Yep. As an Indian I ping around ~70-80 ms on Singaporean servers for example, like PoE or Steam download servers. Australia connections though, ping worse for me than even NA or JP.

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Originally Posted by RobynDaBank

Yep. As an Indian I ping around ~70-80 ms on Singaporean servers for example, like PoE or Steam download servers. Australia connections though, ping worse for me than even NA or JP.

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A SEA player wrote an interesting post a while ago that it wasn't just geographically bad but also the NTT network routing is horrific. Pair that with Australian copper and no one outside aus/nz is having a good time.

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Originally Posted by Rockette

A SEA player wrote an interesting post a while ago that it wasn't just geographically bad but also the NTT network routing is horrific. Pair that with Australian copper and no one is having a good time.

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The sad thing is that people from SEA are registered to NA and OCE locations because the game is unavailable in those countries.

If Square Enix actually did any kind of research before caving into the JP playerbase's request to get rid of english players, they would have realized that 70%+ of the English Playerbase on JP servers were SEA players.

Australians were the minority, as we always are. Overall we just got screwed on both ends, and the English community got split.

Now we have 5 dead servers and the English playerbase on Elemental is smaller than ever.

I ended up moving to NA because 200 ping isnt that big of a deal compared to 2 hour queues on materia.

No it's not.
For instance, there are enough Brazilian and Argentinian players to easily populate a Data Center with three or four servers.

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Originally Posted by Rockette

The Japanese wanted it so we'd get off Tonberry. That's 100% the motivation behind OCE. Unfortunately, SE listened to them that it was the "Australians" that was the issue when really the biggest English community there is SEA.

Who ping higher to Aus.

So they didn't move.

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I wasnt aware SE held all the aussies at gunpoint to force them to move towards OCE servers.

Shocked

i guess the japanese can't handle the level of banter australians are renowned for