Great, so now we get a fix for the 2002 error, wonderful. I just spent 5 hours in a queue that started at 4300, and I've still seen them as high as almost 9k at times on Gilgamesh. When will I actually be able to login and play without having to hop on at the crack of dawn EST or twiddle my thumbs for half a day?
If you're telling me that I have to wait until Jan to see your timeline for a datacenter fix I'm cancelling my damn subs. I get it COVID, blah blah blah, supply chain blah blah blah. The WoW exodus to XIV was almost a damn year ago, you had plenty of time to prepare. I mean seriously, there have been queues on both Gilgamesh and my legacy server since I fired my sub back up. You can't tell me the metrics didn't tell you that you were going to have this volume at launch LONG before EW launch.
If you need help, I'll send you my resume.
This is starting to get to be as bad as the 1.0 launch
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12-20-2021, 11:02 AMMishakaiThis is starting to get to be as bad as the 1.0 launch
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12-20-2021, 11:09 AMBixillarla
You will be waiting awhile, they cannot get servers anytime soon due to the chip shortage.
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12-20-2021, 11:14 AMPentheaSummer 2021 was a year ago?Quote:
Originally Posted by Mishakai
Sure WoW players started coming to the game gradually long before 2021 and the population swelled with time, but in the summer of this year it suddenly exploded and summer 2021 was not a year ago. -
12-20-2021, 11:14 AMVahlnir
1.0 launch nearly killed the game. Endwalker is suffering from a different problem (and a good one to have), that problem being the game's too dang popular for its own good. So no, it's not as bad as 1.0 launch. Not even close.
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12-20-2021, 11:15 AMKayRadley
I understand using hyperbole as a coping mechanism, but there are limits.
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12-20-2021, 11:17 AMYahalloThe last big WoW wave was in July, and not only is Covid is issue, especially with Omicron now, we have been in a Global Chip Shortage for over a year. They already warned you about this multiple times. Furthermore, despite the login issues, once you are in game it is buttery smooth with stable in-game servers, so comparing it to 1.0 is a bit of an exaggeration.Quote:
Originally Posted by Mishakai
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12-20-2021, 11:19 AMPentheaYea we got no flower pots causing performance issues.Quote:
Originally Posted by Yahallo
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12-20-2021, 11:27 AMKrotoanSimilarity: It was hard to get in the game due to launcher issues and lots of people trying to playQuote:
Originally Posted by Mishakai
HUGE DIFFERENCE: The game you got into was buggy as hell and torture to play as it was cheaply and badly made.
so wrong there..
Probably if you swapped your playtime slot to a less primetime one you'd be able to get in relatively quickly.Quote:
Originally Posted by Mishakai
You probably have to wait much longer before there's any sort of expansion to capacity. The hardware just isn't available.Quote:
Originally Posted by Mishakai
3 months is a long time to wait for someone to text back. It is NOT a long time to have to upgrade data centers and it's an incredibly short time to triple your active users in.Quote:
Originally Posted by Mishakai
You do not "get it" apparently.
By the time they realized they were about to get absolutely swamped with active players, it was long since past the time they could upgrade to deal with it and with current worldwide conditions and supply it will BE a long time before they can upgrade to that point. No metric can predict what happened this year.
If you can manage to procure and supply the hardware they need, I'm sure they'd love to hear from you. I have my doubts you'd be able to.Quote:
Originally Posted by Mishakai
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12-20-2021, 11:35 AM_Pigzig
connection errors are your own problem
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12-20-2021, 11:36 AMTristanX
Pretty sure they are working on it. Queue is less at peak hours for my server these days.
Just queue earlier with remote access to your PC. Like before you go home from office (or queue even earlier). Its possible to use Teamviewer + PS remote play on PC for your Playstation as well. -
12-20-2021, 11:38 AMMaxilor
10 years ago the game stopped being sold because it was very bad.
10 years later the game stopped being sold because it was very good.
This was Destiny. -
12-20-2021, 11:42 AMExosapienWhy? You don't even have a basic grasp of the situation and why it is the way it is.Quote:
Originally Posted by Mishakai
You really didn't need to make another thread with this exact topic. Your voice is not at all unique among the masses of misinformed and purposely ignorant baby rage threads about it. -
12-20-2021, 11:47 AMKyrj
It's weird, I used to hate these threads but now I just lack the capacity to give a shit. Their arguments are as weak as their understanding of how simplistic things like a supply demand works.
Also you play on Balmung, not like you're trying to get on Gilgamesh so pls, shut up. -
12-20-2021, 11:47 AMLunalepsy1.0 wasn't that bad.Quote:
Originally Posted by Mishakai
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12-20-2021, 11:50 AMVahlnirIt was worse but in ways mostly unrelated to the current state of the game.Quote:
Originally Posted by Lunalepsy
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12-20-2021, 11:54 AMvan_arnI still have nightmaresQuote:
Originally Posted by Lunalepsy
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12-20-2021, 12:00 PMBatbratWhy did you fire your sub back up when you already knew beforehand that there were very very long queue times. What, you thought that would magically disappear because the 2002 bug was stopped? Where did you...what did you....what??? What??? It doesnt even make sense. No, as it turns out your resubbing wasnt the miraculous occurrence that you thought it was and you, just like everyone else, were promptly sent to the back of the line to wait your turn to log in just as we all do when we boot the game up-just a reminder that we're all paying by the way, not just you. So your little $15 or whatever it is isnt unique here.Quote:
Originally Posted by Mishakai
Unsubscribe and come back when the popularity dies down or when they post a notice about obtaining more servers or server space.
Until that notice is posted, you are knowingly logging into a long queue. and that is no ones fault but your own. You don't have to. You can save your money. Either save your money and wait or pay and wait in line-you have two options. or also go apply to be their financial/server advisor since you know a lot more than they do. Enjoy whichever you pick. -
12-20-2021, 12:09 PMHasrat
I'm gonna guess Gilgamesh must be one of the more populated servers. Over here on Zalera, I think yesterday, a Saturday, around noon EST, I got in with a queue of less than 100. That's three digits and not a typo. So, no, definitely don't have to be up "at the crack of dawn EST" to get in. Hells, I've logged in on weekdays after work, probably around 6-7 EST, and still gotten in in less than an hour.
So, I know world visits are a mess and practically closed, especially at prime time. And I know transfers are literally closed. But, this kinda sounds like a problem of sticking with a populated server more than anything. And by your registration date, you've definitely been around long enough to know how that song goes. Long queues are the price you're stuck with for.... whatever it is you lot get out of being on a popular server. -
12-20-2021, 01:17 PMKalocin
What purpose does this serve? They already know, these posts don't do anything other than misery loves company.
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12-20-2021, 01:30 PMShuuli
I said it in other threads, I will say it here as well. This is not an official complaint site. If you are not happy with something, I would suggest to send them an official ticket. That way you might actually get an answer from them. I highly doubt they read these forums.
Also, how is you joining them will solve the chip shortage? Do you have a manufacturing facility in the garden of your house? (And if yes, do you have the proper COVID measures to let your workers inside and health and safety is ensured? Do you have testing done on them, or do you collect their vaccination certificate before allowing them in? What do you do when the material you ordered is not arriving because of border locks due to different country regulations on allowing travel for trade? Yes, these are the things companies face now. Furthermore, in economy everything is connected... if your supplier does not supply, you will not have goods and services to produce based on those needed materials... )
Plus, I might be wrong but I think they faced the issue of high volume of people joining the game when Covid was already at its peak. In many countries the Omicron wave is going through right now with new lockdown. -
12-20-2021, 01:32 PMKes13a
I have to admit, your post made me laugh OP
the WoW exodus was "a year ago"
yeah.. sure they'll want your resume if your grasp of time is that skewed. you may want to at least *try* when you make a troll thread.. really scraping these days -
12-20-2021, 01:59 PMHavenchild
Anyone who says you can't sign into Gilgamesh is a flat out liar. Longest any queue took me was 1:30hrs in primetime, but around the clock is stupid easy within 1 to 30 mins.
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12-20-2021, 01:59 PMPentheaThe forums are not only a platform for players to chat. They're also for providing feedback on the game. While I think OP is being very silly and their accusation about how SE had a year to sort this out is very inaccurate, they are attempting to provide some manner of feedback. I understand their frustration. The situation sucks. And they're letting SE know they're not happy about it.Quote:
Originally Posted by Shuuli
SE do actually read forum feedback. Many things in the game have been introduced or changed specifically because of feedback from the forums. Wedding attire no longer being gender-locked and male viera to name but two player driven changes that started in the forums.
Tickets are not a platform for feedback. Tickets are handled by customer service who are trained to make sure players abide by the ToS, and to help players if they run into an issue in the game due to bugs. If you try to provide feedback to a GM they direct you to the forums. It's not their job to pass on personal feedback from players. At best they can suggest to staff in other departments that change is needed in the game or the ToS if the same issue keeps popping up over and over again among a large number of tickets. Making a ticket to provide feedback is like telling the security guard in a shop that the soap is too expensive. -
12-20-2021, 02:05 PMSamsaraTrickstarSadly as it was stated at last to mid 6.1 and I bet that for a year at last. You can try to visit a smaller server but I don't know if it helps. SE can fix this even now by just doing a server reset each day. This way the kick afkers (big part of the waits) and clean the server logs. If you look the server strugel to correctly represent how much people are really in line. That why it jump 8n numbers and not just slowly move 1 by 1. Most server works faster after a reset.Quote:
Originally Posted by Mishakai
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12-21-2021, 12:35 AMXuled
I’ll make sure to afk more on Gilg if these threads keep coming up :D
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12-21-2021, 03:30 AMAmarandeGilgamesh was one of the premier raiding servers in the days prior to the rise of cross world almost everything, so it remains one of the top pop servers even now, yes (although you can get the same raiding experience anywhere on Aether now, this hasn't really made things spread out as much as you might expect due to established FCs and housing).Quote:
Originally Posted by Hasrat
I have a character on Greg, and haven't even tried playing her since the expansion, because I'm still halfway sane. I think.
What IS making me want to quit the game on the other hand is this absolutely stupid and over hard aether current quest in zone 3, though. It used to be that XIV was good at avoiding that kind of thing, keeping most of the particularly frustrating stuff on the side where you could tackle it if you wanted or not, but seeing that flying is more or less a social expectation after the first couple weeks or so of an expac, it's not like I can just skip the bloody thing. It literally gives me flashbacks of a "this is what Ion Hazzikostas would do if he wanted you to have to engage with content he knew you were going to hate" type from my WoW days, to be frank ... -
12-21-2021, 03:58 AMDBriggs304
Sorry to see ya go!
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12-21-2021, 04:04 AMSgtPepperUKYup, a few big WoW streamers started giving FFXIV a go in early July, people saw them actually having fun with FFXIV and the dam broke.Quote:
Originally Posted by Penthea
Then two to three weeks later, we started to hear of those problems at Blizzard, which no doubt pushed a few more WoW players who had maybe been on the fence to give FFXIV a go.
It's so crazy.
I mean, FFXIV already did the unprecedented after taking 1.0 down, due to it failing to ignite the market, for months to rebuild and relaunch to great success. At a time when pretty much any other MMO would have just kept going by switching to a free-to-play model.
Now another unprecedented situation, a massive influx of players from another (extremely well established) MMO shortly before FFXIV's 8th Anniversary, just 4 months (at that point) before a major expansion was due to drop that wrapped up the story that began all those years ago and in the midst of a global supply chain crisis and pandemic.
As frustrating as the queues have been, my mind is blown by this game not just going through one unprecedented situation but now two. Crazy. -
12-21-2021, 04:33 AMAkiudomay i ask what quest you are talking about ? i have literally no remembrance of any aether current quest be somehow extra hard, especially not in the third zone.Quote:
Originally Posted by Amarande
to be clear, this is a totally honest question, it just bothers me that i have no idea what quest you mean. -
12-21-2021, 04:45 AMPacketdancerSomewhat counter-intuitively, this could actually make things way worse.Quote:
Originally Posted by SamsaraTrickstar
Let's say that you can have 20,000 people on each logical server (Leviathan, Lamia, etc.) within a logical datacenter (i.e., Primal or whatever). I don't know what the actual max capacity of a server is, but let's just use that number for the sake of math. We do know the lobby server is shared across the entire datacenter (so, for instance, all of Primal), and that right now if the lobby server exceeds 21k people in queue, it tends to start choking and dying.
So, let's say you have 20k people on every server in Primal -- i.e., every server has a login queue. Let's say even 4000 people on every server are using AFK trickery to avoid being logged out. Now they do a server reset to clear everyone off.
So, the 4k people who are AFK-botting are obviously not going to log right back in. But the 16k people who were playing actively on every server probably are going to get back into queue immediately. That means the queue is now extremely long... and worse still, with that many people on every server in the datacenter trying to log in, the lobby server gets flooded and starts spewing 2002 errors left and right.
Now, hopefully the 2002 error scenario is fixed with tonight's patch, but there's still going to be a practical upper limit to how many people the lobby server can handle, and even if it doesn't 2002 people in the queue when it exceeds 21k people logging in, I can easily imagine it returning the 3001 ("Too busy, can't connect") error when you try to get in queue when there's too many people there.
Now, imagine that you're someone who's been waiting in queue for several hours. You logged in early, figuring that when they do the server reset, a giant blob of people will log in and you'll be one of them. And hey, your number keeps going down! Now you're only 120 in line! Yay!
...and then you log in, but you log in to see "Server daily reset in 5 minutes." You got on before they did the reset; you now have five minutes of play time, and then you (and everyone else) gets bounced off. But now you're fighting to get back in queue with everyone else, and it's even harder to get back in.
This isn't to say there aren't things they could do to alleviate the situation. Setting a, for instance, 20 hour session limit for the moment; that's long enough that if you had a day off, got up early and played until late, you'd still be able to stay on that whole time -- but it wouldn't let people stay logged in for multiple days straight. So at 18 hours it would say, like, "You have two hours remaining in your session time." and a one-hour warning at 19 hours, and if you exceeded 20 hours it would log you back out.
But a wholesale server reset could easily make the queue situation worse rather than better. -
12-21-2021, 04:47 AMTsukino
I really feel for the people who play in the most common times and are stuck in a queue unable to play the game. The only real consolation is the hope that 21 days of free time will help get to the point where it's playable again for them.
But this is actually the second smoothest launch we've had in FFXIV history. Everyone else has already pointed out how 1.0 doesn't even compare (people with my same join date were spamming the forum for like two weeks leading up to launch telling them not to do it), but the other expansions except for Shadowbringers were all worse for their own reasons.
2.0 had all the same errors we have now, with the 2002 and 9000X coming up way more frequently. But there was also no queueing system, so you just had to keep error-crashing the game until it worked. And sometimes you'd even get an error that made it so you couldn't log back into the game at all, for literally days!
3.0 added DirectX 11 and a bunch of people had all kinds of new crashes depending on what hardware and drivers they were using. Lots of people kept getting kicked off while playing and then had to try and play the error game again, though this launch was a bit better than 2.0 since there were less people for the expansion than the base game.
4.0 finally gave us a mostly functioning queue system that funneled people into the game, but in addition to the same 2002 errors, someone on the dev team decided it was a good idea to put a solo instance that uses the instance servers in the very start of the main story quest. Before you even could get to any new areas or towns or anything, you got stopped by a solo instance that was impossible to do because everyone was trying it at the same time, locking you out of basically all of the content in the expansion for IIRC weeks.
It wasn't until Shadowbringers that we had a game that you could get into after around a week of being out, because it had all the same problems we have now, more players than ever before, but way less players than right now. -
12-21-2021, 08:57 AMHik3nThe only solution to this problem would be to delay Endwalker until they short out the server issues, they didn't do that because it was the end of the year, Christmas, and they needed a nice data for the investors even if it means the servers are destroyed, and now we are in this mess, yes I get it there are shortages and Covid an all that, but if you know, and they knew this will happen, just delay the game so people who already play can do so in peace until the server issues are resolved... So I don't see why people still make excuses for SE, they released a new expansion on servers that were already at their limits way before it came out, and made a problem that will be here for months, I don't see this resolved end of next month even if queues will be shorter, because even now a ton of people just gave up, at one point all of them will come back, and they will do so in waves, so the queue issue will be here for a long time, the only difference will be, you won't have 5-6k queues, you will have 1-3k queues, and that still takes 1-3hours to wait it out, and that is still an unacceptable number in every way.Quote:
Originally Posted by Mishakai
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12-21-2021, 09:07 AMKes13aguessing you didnt visit the forums during the notice of a 2 week delay.Quote:
Originally Posted by Hik3n
a further delay until they cornered more servers somehow, would have likely caused people to march on SE headquarters demanding heads and setting up fires to burn staff in. people were warned, and yet DEMANDED it release immediately...
so, your neat little concept of delaying launch does not fit player expectation reality. -
12-21-2021, 09:50 AMKrotoanI'm assuming you mean "sort" here. And again it's apparent you don't understand the situation at all.Quote:
Originally Posted by Hik3n
"sorting out" the server issues would mean getting new ones... something they're ALREADY trying to do and have been trying to do for months and likely will take even more months. If you are implying they should delay the entire expansion until they get new ones, your quick fix would have likely ended up with FAR more bad will as an expansion people had been anticipating for nearly a year would have been simply unavailable to the entire population for an indeterminate amount of time rather than entirely playable if you managed to get in. The solution for this problem is being implemented, they are doing what they can and compensating people in the mean time. The "perfect" solution is simply unavailable in a timely manner.
The servers AREN'T destroyed. For the most part the worlds are accessible to max capacity and stable. If you get in, you can play for hours on most worlds. And they stopped sales during the holiday period. Let me tell you this is NOT what the investors want. Losing those sweet "back in the black" holiday sales is probably the opposite of what any investor would want to see.Quote:
Originally Posted by Hik3n
You apparently also don't "get it". If you did you'd realize how bad the supply situation is and how delaying an entire expansion until servers become available is a nightmare solution. Currently you CAN play in peace, you just have to get in. Todays patch should make that more of a waiting game than a luck game as well.Quote:
Originally Posted by Hik3n
People aren't making excuses, they're providing perspective to armchair developers such as yourself who's solutions are ludicrous like "Delay the expansion for possibly another year". Also SE did NOT make this problem by themselves. A lack of supply along with a huge unpredictable increase in demand caused the issue. While SE could have done a few things in the past to make this less of a problem there really wasn't any reason to think it'd be necessary until a few months ago when it was already impossible to react.Quote:
Originally Posted by Hik3n
By next month I would say a majority of people will have finished MSQ and gone into "dailies and done" mode. The biggest actual problem right now is that even waiting patiently doesn't necessarily mean you'll get to play. You can queue.. then be dropped multiple times and never get in . This is a huge problem but right now it seems that someone identified the issue, SE verified it and has a fix that's dropping tonight.Quote:
Originally Posted by Hik3n
So maybe for people like yourself who find such things "unacceptable", you should probably just unsub till late next year, cause servers aren't going to be upgraded for a while. The rest of us will wait in queue and then play what I feel has been a great game in the mean time.
Weird that you already have a bard at 90 though... what with the wait being unacceptable to get in and all. -
12-21-2021, 10:39 AMHyoMinParkRaubahn Savage and Pipin EX were only a problem for the first couple of days of SB Early Access. They didn’t cause problems upwards of weeks for the majority of the playerbase. For Aether, when Balmung and Gilgamesh crashed on that first day of EA, a lot of people were able to continue on, actually. Yeah, you had to take a bit of a detour (I leveled botanist while waiting), but it wasn’t a problem for that long.Quote:
Originally Posted by Tsukino
That said, I wouldn’t put this launch as bad as 1.0 or 2.0. I wasn’t there for either but I have friends who were. The game is relatively stable once you get in—the problem is get getting in. Versus the other two where you would frequently just crash to desktop or couldn’t even connect to the servers (or wait in a queue). And there were multiple emergency maintenances. -
12-21-2021, 10:57 AMUsernamewastakenThis is in fact where you provide feedback and your view on the game. The devs read the forums and take the feedback. Submitting a ticket goes to a GM not a dev.Quote:
Originally Posted by Shuuli