Thread: This is starting to get to be as bad as the 1.0 launch

Great, so now we get a fix for the 2002 error, wonderful. I just spent 5 hours in a queue that started at 4300, and I've still seen them as high as almost 9k at times on Gilgamesh. When will I actually be able to login and play without having to hop on at the crack of dawn EST or twiddle my thumbs for half a day?

If you're telling me that I have to wait until Jan to see your timeline for a datacenter fix I'm cancelling my damn subs. I get it COVID, blah blah blah, supply chain blah blah blah. The WoW exodus to XIV was almost a damn year ago, you had plenty of time to prepare. I mean seriously, there have been queues on both Gilgamesh and my legacy server since I fired my sub back up. You can't tell me the metrics didn't tell you that you were going to have this volume at launch LONG before EW launch.

If you need help, I'll send you my resume.

Originally Posted by Mishakai

The WoW exodus to XIV was almost a damn year ago, you had plenty of time to prepare.

Summer 2021 was a year ago?

Sure WoW players started coming to the game gradually long before 2021 and the population swelled with time, but in the summer of this year it suddenly exploded and summer 2021 was not a year ago.

Originally Posted by Penthea

Summer 2021 was a year ago?

Sure WoW players started coming to the game gradually long before 2021 and the population swelled with time, but in the summer of this year it suddenly exploded and summer 2021 was not a year ago.

Yup, a few big WoW streamers started giving FFXIV a go in early July, people saw them actually having fun with FFXIV and the dam broke.

Then two to three weeks later, we started to hear of those problems at Blizzard, which no doubt pushed a few more WoW players who had maybe been on the fence to give FFXIV a go.

It's so crazy.

I mean, FFXIV already did the unprecedented after taking 1.0 down, due to it failing to ignite the market, for months to rebuild and relaunch to great success. At a time when pretty much any other MMO would have just kept going by switching to a free-to-play model.

Now another unprecedented situation, a massive influx of players from another (extremely well established) MMO shortly before FFXIV's 8th Anniversary, just 4 months (at that point) before a major expansion was due to drop that wrapped up the story that began all those years ago and in the midst of a global supply chain crisis and pandemic.

As frustrating as the queues have been, my mind is blown by this game not just going through one unprecedented situation but now two. Crazy.

1.0 launch nearly killed the game. Endwalker is suffering from a different problem (and a good one to have), that problem being the game's too dang popular for its own good. So no, it's not as bad as 1.0 launch. Not even close.

Originally Posted by Mishakai

This is starting to get to be as bad as the 1.0 launch

Similarity: It was hard to get in the game due to launcher issues and lots of people trying to play

HUGE DIFFERENCE: The game you got into was buggy as hell and torture to play as it was cheaply and badly made.

so wrong there..

Originally Posted by Mishakai

Great, so now we get a fix for the 2002 error, wonderful. I just spent 5 hours in a queue that started at 4300, and I've still seen them as high as almost 9k at times on Gilgamesh. When will I actually be able to login and play without having to hop on at the crack of dawn EST or twiddle my thumbs for half a day?

Probably if you swapped your playtime slot to a less primetime one you'd be able to get in relatively quickly.

Originally Posted by Mishakai

If you're telling me that I have to wait until Jan to see your timeline for a datacenter fix I'm cancelling my damn subs.

You probably have to wait much longer before there's any sort of expansion to capacity. The hardware just isn't available.

Originally Posted by Mishakai

I get it COVID, blah blah blah, supply chain blah blah blah. The WoW exodus to XIV was almost a damn year ago, you had plenty of time to prepare. I mean seriously, there have been queues on both Gilgamesh and my legacy server since I fired my sub back up. You can't tell me the metrics didn't tell you that you were going to have this volume at launch LONG before EW launch.

3 months is a long time to wait for someone to text back. It is NOT a long time to have to upgrade data centers and it's an incredibly short time to triple your active users in.

You do not "get it" apparently.

By the time they realized they were about to get absolutely swamped with active players, it was long since past the time they could upgrade to deal with it and with current worldwide conditions and supply it will BE a long time before they can upgrade to that point. No metric can predict what happened this year.

Originally Posted by Mishakai

If you need help, I'll send you my resume.

If you can manage to procure and supply the hardware they need, I'm sure they'd love to hear from you. I have my doubts you'd be able to.