I am at a loss for words...

Several hours and this happens...

https://imgur.com/a/dBzV0mm

7 days of play time isn't even remotely enough for this abysmal experience and piss poor preparation for the launch of the Endwalker.

SE knew their population was increasing for over six months at this point and still have trash servers that make WoW look like rocket science. I don't want to hear the excuse of "chip shortage" when competent companies have announced, marketed, and launched electronic products. Though supply doesn't reach demand at least they don't sit on their hands and just shrug and essentially say "lol sorry."

The fact that something like this happens and I immediately log back in for another multi-hour queue is beyond unacceptable. Server congestion is understandable; hours upon hours of waiting just to get dropped is beyond unacceptable. SE, you knew your population was increasing for over six months. You knew an expansion was launching. And from what I am seeing you did absolutely nothing to earn customer's money and respect.

You should be ashamed at the experience you are giving to your customers.

this again

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Originally Posted by ryouma17

this again

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There should be nothing but posts like this until they offer an actual SOLUTION or at least SOMETHING to help honestly.

Sorry man. I do feel for you. That is the worst thing that can happen honestly. Slap in the face....

Hmmm...there seems to be a common denominator always mentioned in these threads lately...

It's everywhere!

I already see it coming. From experience from the other game xpac launches, I'm well prepared. Just queue before the peak hours.

Also, there is Remote Desktop. You can use it to queue. You may need to port forward 3389 to your PC and register a Dynamic DNS name if you do it though. There is some settings to allow multiple connections to a single account as well.

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Originally Posted by TristanX

I already see it coming. From experience from the other game xpac launches, I'm well prepared. Just queue before the peak hours.

Also, there is Remote Desktop. You can use it to queue. You may need to port forward 3389 to your PC and register a Dynamic DNS name if you do it though. There is some settings to allow multiple connections to a single account as well.

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I understand your point but the issue is that not everyone has that luxury. Some players work in environments where they can't even have a cell phone on them due to compliance (especially true in Finance or other departments that deal with SSNs). I'm fortunate enough to work from home; however I'm on calls almost all day where I need to share my screen and having FFXIV queues in the background isn't something that I can do.

I wouldn't mind the queue at all, not one bit, if the errors weren't a problem. However they exist and the errors are unacceptable. Remote login or not, you're stuck watching your queue like a hawk to get back in if you error out and that's just utter bullocks to request that of your customer. I have played WoW since Beta and no matter how poorly the game is performing now and the experience is, they never faced this issue even with a larger player base and more concurrent players during their peak.

Imagine having log-in problems for less than 7 days and declaring that 7 days' worth of compensation is not enough.

This topic is new and exciting.

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Originally Posted by VisperCon

I am at a loss for words...

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Originally Posted by VisperCon

Words

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https://image.shutterstock.com/image...2023239632.jpg

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Originally Posted by VisperCon

I understand your point but the issue is that not everyone has that luxury. Some players work in environments where they can't even have a cell phone on them due to compliance (especially true in Finance or other departments that deal with SSNs). I'm fortunate enough to work from home; however I'm on calls almost all day where I need to share my screen and having FFXIV queues in the background isn't something that I can do.

I wouldn't mind the queue at all, not one bit if the errors weren't a problem. However they exist and the errors are unacceptable. Remote login or not you're stuck watching your queue like a hawk to get back in if you error out and that's just utter bullocks to request that of your customer. I have played WoW since Beta and no matter how poorly the game is performing now and the experience is, they never faced this issue even with a larger player base and more concurrent players during their peak.

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Definitely this. I keep hearing that 'every MMO launch' experiences issues like this but the truth is... they don't.
While WoW would probably have a ton of in-game bugs instead of huge server issues like this, I've never been in a situation this long where I and so many other players are finding ourselves unable to enter the game at a reasonable time.

The long queues are understandable. The fact that the big bad 2002 error has been answered with "uhh just get better internet" without intending to solve the larger problem at hand is not understandable, or even reasonable.

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Originally Posted by ryouma17

this again

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YES, this again. And you will hear about "This" until the problem is fixed. Until then perhaps you should be more judicious in which posts you choice to read.

I must admit I love the amount of people white knighting saying "just login before peak hours" or "lol so what?" Not everyone takes pride in being unemployed or working part-time and spending more time playing a video game than contributing to society. Some of us have limited amounts of time and spending hours in a queue just to have the rug pulled out from underneath us is a slap in the face.

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Originally Posted by VisperCon

I must admit I love the amount of people white knighting saying "just login before peak hours" or "lol so what?" Not everyone takes pride in being unemployed or working part-time and spending more time playing a video game than contributing to society. Some of us have limited amounts of time and spending hours in a queue just to have the rug pulled from underneath us is a slap in the face.

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This. I've played a few hours Sunday morning and that's it. My job doesn't let me drop everything to check on a game every 30 minutes (even with a remote viewer) and I doubt I'll get more playtime this coming weekend. I hope SE sticks to their word and gives more gametime but I wonder how many people will actually quit as long as they keep handing it out. Feels like I should just take a break for a few months.

I've been here since 1.0 and this is by far the worst expansion launch when it comes to getting in and playing.

Hmm, we've never seen this topic before..

Also, just remember, if you're going throw the term 'white knight' around, ergo, you resort to name calling, don't be surprised when you get called names as well. I know it may come as a shock to you.. but people are allowed to disagree with you or have a different perspective from you.

you know they're having issues. You know they provided you a free week of time to offset the time you can't play. Do something else in the meantime until that 7 days of free time is up or they fix their login servers. It's like if you have a membership at a gym.... and they tell you "hey, there's bees in here and we can't get them out for at least a week.... but we're going to compensate you for those days you can't come in." and you go in anyways and get stung then bitch about the bee's they told you they're having an issue with.

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Originally Posted by Faelel

you know they're having issues. You know they provided you a free week of time to offset the time you can't play. Do something else in the meantime until that 7 days of free time is up or they fix their login servers. It's like if you have a membership at a gym.... and they tell you "hey, there's bees in here and we can't get them out for at least a week.... but we're going to compensate you for those days you can't come in." and you go in anyways and get stung then bitch about the bee's they told you they're having an issue with.

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It's more like going to a gym that knows it has bees, doesn't tell you until people complain about it, and they respond "yes that can happen when you have honey in your pockets; btw we're not calling an exterminator, get better bug repellant."

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Originally Posted by Lanadra

Hmm, we've never seen this topic before..

Also, just remember, if you're going throw the term 'white knight' around, ergo, you resort to name calling, don't be surprised when you get called names as well. I know it may come as a shock to you.. but people are allowed to disagree with you or have a different perspective from you.

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It is literally 'white kniting' when the response is defending the company with nothing constructive other than "fine don't play." You can enjoy a game or a company but criticize their poor operations; if anything, that's your job as a consumer to hold the company accountable. If you want a company to fart in your general direction and appreciate you smelling it while asking for another then Activision-Blizzard exists.