Read me if you're frustrated about 2002 and 90002

If you're getting 2002 at the title screen:

• Try again once or twice more.
• If unsuccessful, stop trying to prevent further frustration and try again later.

If you're getting 2002 while in the queue:

• If possible, try to improve your connection wherever you can. Switch from wifi to a wired connection, move closer to your router, etc.

If you're getting 90002 while playing the game:

• If possible, try to improve your connection wherever you can. Switch from wifi to a wired connection, move closer to your router, etc.
• Reinstall/repair the game files.
• Restart your router.

If you're getting 3001 while trying to log in:

• If you're willing to risk the headache, you could try the World Visit system.
• Otherwise, stop trying to prevent further frustration and try again later.

- - - - - - - -

As outlined in a recent post by Yoshi himself, the 2002 error has twofold causes: One, which happens when trying to enter from the title screen, is simply caused by too many people trying to log in at one time. A few Google searches reinforce this, which makes it the most likely cause. The only available solution, at the moment, would be to simply wait a little bit before trying again.

2002 in the queue is caused by unstable internet. I have experience having used two distinctly different internets trying to log in the past week, and I can tell you that having better internet definitely helps, since any loss in packets is a lot more likely to cause you to drop considering the sheer volume of people trying to get in. Switch from wifi to ethernet if possible, lower the distance between the router and your computer... whatever you can do. From my experience a ~30 Mbps UL/DL speed is rife with 2002s, while >100 should be more or less safe.

90002 is similar yet slightly different to 2002 in the queue, as it is also mostly caused by unstable internet. However, it can also be caused by an IP/TCP mismatch, which is easily fixed by restarting your router, as well as damaged game files, which can be fixed by reinstalling/repairing the game. However, I wouldn't do anything past simply trying to improve the connection unless your UL/DL is >100 Mbps, since that will be the most likely cause with this much server congestion.

EDIT: 3001 is caused by the world itself being at capacity. The only things you can do here are to potentially try the World Visit system, although that may not be worth the headache to a lot of people.

- - - - - - - -

Please keep in mind that the growth of FFXIV in recent times is unprecedented, and while I'm not saying that the instability is acceptable, it is very much expected. Remember that there are always other options available while you're waiting for things to cool off.

Additionally, try not to worry about FOMO, as there are many who are in the same situation as you that you'll be able to run content with in a week or so. The 90's with shiny weapons you see are a small minority of outliers, and there are many in your situation who you'll be able to run content with in a week or so. :)

Actually, I'm getting error 3001 now. Not even getting a queue. It seems like the queue just died. I was 341 in queue before 3001 started.

Quote:

---

Originally Posted by Iskander

Actually, I'm getting error 3001 now. Not even getting a queue. It seems like the queue just died. I was 341 in queue before 3001 started.

---

Sadly, 3001 is servers are fully loaded. That means capacity for game server and login server.

A quick Google search reveals that 3001 is caused by the world straight up being full. If you're willing to risk the headache, you could try to World Visit, but personally I would wait it out.

I'll add it to the OP, at least.

Quote:

---

Originally Posted by Iskander

Actually, I'm getting error 3001 now. Not even getting a queue. It seems like the queue just died. I was 341 in queue before 3001 started.

---

Quote:

---

Originally Posted by Komarimono

Sadly, 3001 is servers are fully loaded. That means capacity for game server and login server.

---

Just got booted out of the queue when finally under 100 people and now it's just back to back 3001. I feel your pain.

The one thing I don't understand is why I was in queue, and not even a bad queue. Then it kicked me out of the queue with that error. Now it won't even give me a queue. It'll just have me wait a while before trying to log back in with the same error. It's not even prime time and we've had queues of 5000+. What happened to the queue system?

https://cdn.discordapp.com/attachmen...22/unknown.png

Sigh ... get home to get into the login que but nope.. not even that is working ... geezus

Same here. I'm not even getting a queue.
World visit doesn't make a difference either.

Quote:

---

Originally Posted by Iskander

The one thing I don't understand is why I was in queue, and not even a bad queue. Then it kicked me out of the queue with that error. Now it won't even give me a queue. It'll just have me wait a while before trying to log back in with the same error. It's not even prime time and we've had queues of 5000+. What happened to the queue system?

---

The servers are being overloaded by thousands of people, and people with better internet are winning out over those with spotty internet.

That's about it.

World visit is unavailable

Quote:

---

Originally Posted by NegativeS

Please keep in mind that the growth of FFXIV in recent times is unprecedented

---

I would accept this as a legitimate reason if not for one simple reality.

The game has seen steady and increased rate of growth for several years. Like any business of their size, they have a department that monitors MAU, market trends, and related aspects.

They have known for YEARS that they need more servers. The sudden spike that happened this year (2021) was going to happen eventually just based on how streamers were becoming increasingly disenfranchised and disinterested in WoW. But that sudden spike only ADDED TO the ALREADY EXISTING NEED to add new servers. The need for new servers didn't suddenly pop into existence because of the 2021 spike. It's been a need for several years already. If SE would stop robbing the FFXIV coffers to keep their other franchises on life support, we wouldn't even be seeing 2002, 4004, or any of the other errors because those problems would already be fixed.

Stop making excuses.
















((inb4 people that don't understand what market analytics is and that it doesn't predict plandemics, chip shortages, etc but it does predict needs based on gathered data over long periods which FFXIV has had plenty of for a long time))

Seeing a lot of great clickbait articles online.
"How to fix error 3001"
*clicks article*
"You don't..."

Queues are fine, the errors are not fine. Especially if you get hit with 2002 while in the queue. It is not "unstable internet." I fall out of the queue with DL of 400+ and UP 15+ constant.

I actually don't care that there's a queue even, or that it might takes hours for me to get into the game. I'm fine and actually expect that. I understand the global semiconductor shortage has made this tough. I do take issue though when I'm getting bounced from a queue with perfect internet and YoshiP comes on here to say it's my connection. When literally nothing else has any other problem with it.

Obviously, if you have bad internet and are prone to disconnections, and you actually disconnect while in queue, that's on you. But why should the login queue have any less reliability than the actual game itself, which should in theory be way more demanding on the internet connection? Packet loss happens, and most products manage it. Why can't this one?

Well the good news is that I got the queue to come back. The bad news is that the queue has not moved a single number.

Quote:

---

Originally Posted by Metdevil

World visit doesn't make a difference either.

---

Quote:

---

Originally Posted by Iskander

World visit is unavailable

---

Then unfortunately all I can suggest is to wait a while longer.

Hopefully the idea that you're not alone in this makes it a little more tolerable, though! :)

Quote:

---

Originally Posted by CazzT

Stop making excuses.

---

That... wasn't really the point of the thread. I'm just trying to alleviate the collective disappointment by offering solutions which I have seen and which have worked for me.

But if you want to go down that route...

No matter how much you and everyone else tries focus all your frustration on the company, it doesn't change the fact that what happened is simply unprecedented. World of Warcraft hemorrhaging players to some JMMORPG? If you told me that back in 2010, I would have cried laughing.

For all we know, changes were made to the servers to accommodate things, and then Blizzard went all 'an hero' and dropped thousands of disgruntled players in Square's lap, leading them back to square one. Or maybe that didn't happen, and Yoshi is living it up in a penthouse somewhere making his own excuses while we all writhe around in a forum about an MMO, and we're just lucky the servers haven't caught on fire. It doesn't matter.

What I said is not wrong and is not an excuse, nor am I trying to defend Square in any way. It's the reality of the situation, and I'm trying to offer solution to make people's lives easier.

Quote:

---

Originally Posted by NegativeS

That... wasn't really the point of the thread. I'm just trying to alleviate the collective disappointment by offering solutions which I have seen and which have worked for me.

---

Your "solutions" essentially boil down to "try again later." People are well within their right to complain about an objectively terrible system that should have been better equipped to handle server congestion. There is no excuse for the sheer amount of 2002 errors players are getting. It's one thing to be waiting in a queue for several hours. I think we can all accept that to an extent. It's being in that several hour long queue only to suddenly crash and have to start all over again. Unless they intend to discount the entire month of December, this will be an ongoing problem and we, the customers, should be demanding better.

It doesn't really matter how great someone's internet is at the moment. The login servers are to blame here.

Quote:

---

Originally Posted by NegativeS

That... wasn't really the point of the thread. I'm just trying to alleviate the collective disappointment by offering solutions which I have seen and which have worked for me.

But if you want to go down that route...

No matter how much you and everyone else tries focus all your frustration on the company, it doesn't change the fact that what happened is simply unprecedented.

---

Wow.... You just didn't read anything I wrote except those three words, huh? I clearly explained why the population spike of this year is entirely irrelevant. And you just completely ignored that entirely.

Yeah i am on wire and wifi at like 6 feet of my rooter and i am at my 3rd 2002 in 45 min! Hopefully he have save my spots so far… hopping I will not get kick at no1 like yesterday and kicked back at 4500…

And we dont care about the spike they still sell copie of the game and take new subs if you know you can serve your client you don’t take more!

My router is about 5 feet from my pc and I still get 2002

Quote:

---

Originally Posted by NegativeS

[U]2002 in the queue is caused by unstable internet. I have experience having used two distinctly different internets trying to log in the past week, and I can tell you that having better internet definitely helps, since any loss in packets is a lot more likely to cause you to drop considering the sheer volume of people trying to get in. Switch from wifi to ethernet if possible, lower the distance between the router and your computer... whatever you can do. From my experience a ~30 Mbps UL/DL speed is rife with 2002s, while >100 should be more or less safe.

---

It's not caused by unstable internet, it's caused by unstable communication. The instability can happen anywhere along the path from client to server, and given how hard the FFXIV systems are getting hit right now, it's not unreasonable to point the finger at that end - meaning that some portion of the 2002s are out of the control of the user.

Yes, it won't last forever, and yes, the situation was probably unavoidable. But it's also reasonable to press for the FFXIV dev team to examine these failures and make improvements directly. Waiting in queue for 5 hours is fine; waiting in queue for 5 hours only to be disconnected and sent back to the end of the line is not. This is where they should focus their efforts first, and acknowledging publicly that they are doing so would strengthen the relationship far more than simply acknowledging the problem.

Quote:

---

Originally Posted by NegativeS

The servers are being overloaded by thousands of people, and people with better internet are winning out over those with spotty internet.

That's about it.

---

I mean tell me what internet speed/connection you have cause I 80MegaBytes down not 80Mb and 15MB up which is way more than is needed for most normal households. HARDWIRED as well. And on top of that I PAID for 3 different visits (I requested 3 different techs). To verify my service and line were not the issue. I even bought a 2nd modem/router to put people like you defending SE that is on the client side.

I've been stuck at 1,166 for an hour now in the Q. I can handle 2002 errors and regain my place. Right now the Q is plainly not moving at all. It's been spitting the "World is full" errors before this. Which.... isn't really an error. It's just full.

it's what happened when queue system is broken and the SE side is giving you "just dont use wifi... it can possible help" and leave it.

People who are in the game trying to keep their session so they can play the actual game not the 2002 code.

And people are not in the game trying to queue up for those few spots stuck and then making the server even more loads.

I guess SE side is probably still thinking it's the "extreme" case and expecting it will go away in a week or two. lol

The only errors that I receive are 2002 errors so I can only speak to those. I cannot accept the reasons offered ]by you and Yoshi-P as being valid. According to you and Yoshi-P if I am hard wired from my Modem to my PC I should reduce the number 2002 drops that I experience. Not true. I am retired and spend a great deal of time on my PC I use a broadband connection that is hard wired (Ethernet Cable)from my modem to my PC. My PC, Modem ad Router are side by side. I did a speed test on my connection and my DL speed is 711.1 mbps and my UL speed is 24.6 mbps. My latency is 20ms. According to your data I should not experience the constant 2002 drops that I do. Please understand that no ISP if perfect. you will experience packet drops with the best of systems. My experience is that during peaks hours the log-in servers are glitching with the constant request for entry and just resetting and arbitrarily booting people without rhyme or reason. This is the problem need to address. Once you are in the que then you should not be affected additional entry requests. Having said all of that please understand that these are my observations with my system.

In case ppl are wondering about the quality of my setup here is the pertinent info:

SYSTEM_OS Windows 11 Home 64-bit (6.2, Build 9200) (22000.co_release.210604-1628)
SYSTEM_CPU 11th Gen Intel(R) Core(TM) i9-11900KF @ 3.50GHz (16 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 16 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 1.00
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32665.152MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37529.152MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 953.169GB SYSTEM_FREEDISC_SPACE 289.848GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 11178.037GB SYSTEM_FREEDISC_SPACE 7832.805GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVIDIA GeForce RTX 3070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8043.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16332.576 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_171a8092a51ff342\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_171a8092a51ff342\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_171a8092a51ff342\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmdi.inf_amd64_171a8092a51ff342\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 30.00.0014.9676
SYSTEM_GRAPHICS_DRIVER_DATE 11/8/2021 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headphones (Arctis 7 Game)
SYSTEM_SOUND_DEVICE_ID {0E8F1089-F206-4BF9-BF9A-CAAF1C774410}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys

Yea, I'm sure i'm getting a 2002 from SE side of the house. Everything is going fine in the middle of a queue then BOOM, 2002 disconnect. Run speed test and packet loss and everything is fine but get 2002 multiple times for I'm actual able to just back at the end of the line in the queue.

I under stand there will be queue times and I normally get in in the morning and play all day doing roulettes and dailies while my wife works. but she can't get logged in when she gets home to do the msq with me. So I feel you alls pain.

I'm going to have 90's before we can get the story done. I'll start trying to get her in a few hours before she gets home and I keep getting kicked and moved to the back of the line. Its sucks but it will calm down sooner or later and we will be able to quest together. Hang in there it can only get better.

Quote:

---

Originally Posted by Warpstone

I under stand there will be queue times and I normally get in in the morning and play all day doing roulettes and dailies while my wife works. but she can't get logged in when she gets home to do the msq with me. So I feel you alls pain.

I'm going to have 90's before we can get the story done. I'll start trying to get her in a few hours before she gets home and I keep getting kicked and moved to the back of the line. Its sucks but it will calm down sooner or later and we will be able to quest together. Hang in there it can only get better.

---

This is not the worst yet.. I'm afraid it will crest at Xmas day then probably start to get better in Jan. Again the issue is not able to stay in line while waiting in que.

90002 happens if your Internet connection is a bit uncooperative. I got it even during pre-EW, when my Internet decided to become super bad.


90002 still possibly remember your spot in the game, especially during running dungeons/raids, so better to get back as fast as possible. Sometimes, it forgets. Tough Luck, I guess.